Tag Archives: National Security Inspectorate

Lone worker protection provider Send for Help Group reports record growth for fourth year running

The Send for Help Group has just posted financials detailing record growth and profits for the financial year 2015-2016. Published in the Send for Help Group’s Annual Report, the figures state that for the year ending 31 March 2016, turnover was up 81% year-on-year while operating profits had also increased by 42% within the same period.

Results for 2015-2016 saw the company turnover increase to £6.1 million, with a gross margin of £4.94 million and profits of £1.5 million (complete with an adjusted EBITDA* figure of £3 million).

The business has maintained its position by dint of continued product development and delivering the highest levels of customer service through its subsidiary brands – Skyguard and Guardian24.

The previous financial year had seen the Send for Help Group acquire Guardian24, adding a second well-established market player (alongside Skyguard) to its portfolio. The full benefits of this acquisition have been reflected in these published results.

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The Send for Help Group provides personal alarms and mobile phone applications linked to its fully-accredited Alarm Receiving Centre, which in turn delivers 24/7 back-up and protection for lone workers and those at risk. The group primarily operates in the UK and Ireland serving over 100 NHS trusts, 200 housing associations and 150 local authorities as well as hundreds of commercial organisations. Over half the UK’s police forces trust and use Send for Help Group’s alarms to protect the most vulnerable in society.

This year, the business has gained the highest industry accreditations from the National Security Inspectorate and the Police’s Secured by Design scheme.

Send for Help Group’s CEO James Murray said: “The directors are delighted with these results, which shows the company’s turnover and profit yet again increasing year-on-year. Despite the uncertain economic environment, the business has achieved excellent results for 2016 and the directors are confident that we will continue to build on this success story in 2017. With a strong management team, a healthy sales pipeline and some exciting new products in development, there are excellent prospects for further growth in the coming year.”

Murray concluded: “We’re delivering shareholder value by making the Send for Help Group a more profitable business through improved gross margins and prudent cost management. Our incentive mechanisms for early settlement of multi-year contracts generate strong cash flows, while we actively seek value-adding growth opportunities. We’re fully committed to operating with strong financial discipline and a conservative view towards risk.”

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Top level security without a performance delivered by Trigion

Trigion Security Services is working with managers at a number of prestigious theatres across London to provide electronic security solutions designed to keep staff, patrons and property alike safe in an unobtrusive manner that doesn’t deflect from the enjoyment of the performance.

With large crowds and high profile buildings to protect, the theatre owners were looking for a security company that could offer top level support. Trigion Security Services fitted the bill.

Neil Ricketts, technical services director at Trigion, informed Risk UK: “Theatres offer a number of rare security and safety challenges with large groups of people arriving and leaving at the same time, numerous staircases and corridors present as well as main auditoriums to protect. There are also a number of bars and concession stands, so we need to be able to keep an eye on the cash being handled.”

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Ricketts continued: “Using a variety of electronic security equipment operated remotely from our Security Operations Centre, we can ensure there’s always a high level of security in place, even when the curtain has come down and everyone’s gone home.”

Trigion operates to the very highest standards in the industry and has gained Security Industry Authority Approved Contractor status in addition to ISO 9001. All Trigion Security officers are vetted and trained to BS 7858 and verified as such by the National Security Inspectorate.

Trigion is the UK security division of the Facilicom Group. Facilicom UK is the UK company of the Dutch facility services organisations Facilicom Services Group. Facilicom employs over 28,000 people and operates in the Netherlands, Belgium, France and the UK.

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“2016 Engineers of Tomorrow competition now fully-booked” announces UBM

UBM EMEA, the organiser of IFSEC International, has just announced that all places on this year’s prestigious Engineers of Tomorrow annual competition are now filled. 64 of the fire and security industry’s brightest young engineers will now be at IFSEC International from 21-23 June in order to test their skills against each other in a live installation challenge at Europe’s largest security exhibition.

Engineers of Tomorrow is part of Apprenticeships for Fire and Security, an initiative that places apprentices into careers in the security industry and underpins their development. Supported by IFSEC International, CSL DualCom, the National Security Inspectorate (NSI), the Security Systems and Alarms Inspection Board (SSAIB) and Skills for Security, the scheme has already helped in launching the careers of more than 3,000 young apprentices.

At the heart of the installation apprentice and young engineer industry, the competition will provide participants with a global stage to compete against their peers and represent their company.

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Companies involved in 2016 include Fidelity Integrated Systems, Abel Alarm Co, Highgrade Fire and Security, Chubb Fire and Security, CBRE, Tyco, Red Alert, VocalVale, H+J Martin, Ambush Security, Wessex Alarms, Captstan Security, Secure One, CIA, SES Yeovil, William Hale, Custom Alarms and the defending champions Tel Cam Security Systems and Kings Security.

The apprentice engineers will participate in the 90-minute live challenge that takes place on the lively exhibition floor at IFSEC International. They will then be assessed by a leading panel of judges from the security inspectorates, the NSI and the SSAIB, and points are then allocated based on performance in the various disciplines.

Heat winners and their employers will be invited to attend the prestigious Security & Fire Excellence Awards, which take place on Wednesday 23 November 2016, where the overall winner will be announced and awarded a £1000 cash prize.

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Demand for improved skills

Commenting on the competition, Simon Banks (group managing director at the CSL DualCom Group) said: “The huge take-up for IFSEC International’s Engineers of Tomorrow competition is in line with the industry’s demand for better skills. The fire and security sector is committed to apprenticeships providing results for businesses on a swift basis, while at the same time creating a lasting professional workforce for the future. Importantly, this competition allows employers and apprentices to showcase their skill sets on a world stage.”

This year, IFSEC International will host over 600 leading solution suppliers under one roof across the three days at London’s ExCeL, with the likes of Tyco, Milestone Systems, UTC, Texecom, Salto, Paxton, Hikvision, Dahua, Assa Abloy, Axis Communications, Canon, CAME and Marshalls already confirmed to attend. The show will also welcome more than 65 new exhibitors in 2016.

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IFSEC and FIREX International will once again be presented as part of UBM EMEA’s Protection and Management Series, which is the UK’s largest event dedicated to protecting and managing property, people and information.

The Protection and Management Series also incorporates The Facilities Show, Safety and Health Expo and Service Management Expo.

Annually, it attracts more than 40,000 attendees over three days and is the ‘Centre of Excellence’ for the security, fire, safety and facilities business sectors.

*Find out more detail about IFSEC International (and register for your badge to see the Engineers of Tomorrow competition) here:  http://www.ifsec.co.uk/Watch_EoT/

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Engineers of Tomorrow 2016: Call for Entries

The prestigious Engineers of Tomorrow annual competition is now open for the fire and security industry’s brightest young engineers to register their interest. Successful entrants will then be invited to pit their skills against each other in a live installation challenge at Europe’s largest security exhibition, IFSEC International, which takes place in June.

Each year, more than 50 apprentice engineers participate in pairs to complete a 90-minute live challenge on the busy exhibition floor at IFSEC International, where they are then assessed by a leading panel of judges from the security industry’s inspectorates, the National Security Inspectorate (NSI) and the Security Systems and Alarms Inspection Board (SSAIB), and points allocated based on performance in the various disciplines.

Heat winners and their employers will be invited to the prestigious Security and Fire Excellence Awards where the winner will be announced and awarded a £1000 cash prize.

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Simon Banks, group managing director at CSL DualCom Group, commented: “The purpose of the Engineers of Tomorrow competition is to showcase the very best talent the security industry has to offer. It recognises the value of skills in our sector. For any security installer businesses who’ve invested in an apprentice, the competition is a great opportunity to promote their competency on a world stage.”

Apprenticeships for Fire and Security

Engineers of Tomorrow is part of Apprenticeships for Fire and Security, an initiative that places apprentices into careers in the security industry and supports their development.

Sponsored by IFSEC International, CSL DualCom, the NSI, the SSAIB and Skills for Security, the scheme has already helped launch the careers of more than 3,000 young apprentices.

At the heart of the installation apprentice and young engineer industry, the competition will provide participants with a global stage to compete against their peers and represent their company.

Prizes will be awarded to the top three pairs of engineers, with a first prize of £1000 provided by CSL DualCom, the second prize (a £500 Red Letter Day) donated by the NSI  and, finally, a third prize of £300 supported by the SSAIB.

This year, IFSEC International will run from 21-23 June in 2016 at London’s ExCeL and will once again be presented as part of UBM EMEA’s Protection and Management Series, the UK’s largest event dedicated to protecting and managing property, people and information. In addition to IFSEC International, the series incorporates FIREX International, The Facilities Show, Safety & Health Expo and Service Management Expo.

To nominate yourself or a colleague and to gain more information about the Engineers of Tomorrow competition visit: www.ifsec.co.uk/EOT

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Vicom helps London Underground protect key depot with security solution from MOBOTIX

MOBOTIX AG, a leading manufacturer of digital high resolution, network-based video security systems has been involved with a project for London Underground (LU) using thermal imaging technology to protect a service depot.

At one of its service depots, LU began a security upgrade project that needed to take into account the limitations imposed by the depot’s location while addressing the need to maintain 24-hour a day access complete with a full audit of who has accessed the site and what equipment had been removed.

LU was also keen to avoid using cumbersome PTZ cameras and external housings while still ensuring the site was always covered and using the least number of devices to increase reliability of the system.

Vicom, a highly-regarded systems specialist with a number of successful rail sector projects under its belt, duly proposed an innovative solution using a combination of MOBOTIX thermal and hemispheric cameras featuring advanced analytics with local access control and remote monitoring.

By using MOBOTIX’s decentralised concept and dual lens cameras, the proposal would provide intelligent analytics able to detect site intruders during the day and night without the need for external perimeter lighting.

Site survey and capability testing

Vicom carried out a detailed site survey and capability test at the depot location to ensure the site could be monitored both day and night.

Due to the dual lens capabilities and hemispheric models, the entire site was designed to be secured using just six cameras.

The system is also integrated alongside IP access control, intruder alarm and Public Address systems which are remotely monitored 365 days per annum by an NSI Gold-accredited Alarm Receiving Centre (ARC).

Through the use of built-in Power-over-Ethernet capability and the MOBOTIX MxPEG video encoder technology, all video from the site is relayed back to the ARC over a single BT provisioned broadband circuit.

The simplicity of the installation meant that the whole project, including exhaustive testing and sign-off phases, took just 12 weeks to complete.

The flexibility of the system means that different areas can be armed independently while the thermal imaging combined with the MOBOTIX MxAnalytics system built into each camera can detect movement and emit an audible alarm, warning any intruders to leave the area.

MxAnalytics also makes it possible to track the movement of people and objects in a given image. The end user is able to collect statistical behaviour data to maintain a complete audit of site activity.

Since implementation, the system has been extremely effective with only some minor remedial work required to secure the site against the encroachment of urban wildlife such as foxes that occasionally trigged alarms.

Adoption at other sites

John Hinds CEng MIET, senior telecommunications engineer at London Underground, said: “This has proven to be a successful project. Based on the results, it’s definitely an approach we could consider adopting at other sites across the capital.”

Paul Bonnet, managing director for Vicom, added: “This is a great example of how innovative IP video surveillance systems can help save hundreds of thousands of pounds each year in security guarding costs while at the same time delivering the flexibility and accessibility that customers require without compromising on security.”

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Exhibitors set to showcase innovative surveillance solutions at BSIA’s CCTV seminar

A number of companies involved in the design, installation and operation of CCTV systems will be exhibiting as part of a sold-out seminar in London this week.

Organised by the British Security Industry Association (BSIA), the event will take place at London’s Emmanuel Centre on Marsham Street – close to the Houses of Parliament and Westminster Abbey – on Thursday 12 November. The seminar will cover a variety of interesting topics including the latest changes in surveillance legislation and technology, while also exploring recent developments in the CCTV sector.

Running alongside the seminar, the exhibition will give delegates the opportunity to ‘get hands-on’ with some of the most innovative products in the industry.

Exhibitors that will be showcasing their products on the day include:

ATEC Security

ATEC Security is a specialist security systems integrator and winner of multiple Security Excellence Awards.

The ATEC Difference is about creating value not only through security innovation, but also by ensuring security projects deliver financial, operational, staff and business intelligence benefits.

ATEC takes the time to understand your issues, your operating environment and your business and then delivers reliable integrated solutions and support built around your operational requirements.

The company achieves “unparalleled quality” through meticulous design, comprehensive documentation and rigorous project management, with processes built around UK Home Office Best Practice advice.

Customers include security professionals at London City Airport, the City of Westminster and First Capital Connect.

Find out more by visiting www.atec-security.co.uk

Dedicated Micros

Dedicated Micros will be showcasing its latest cost-effective HD IP and analogue product ranges. Based on a ‘unique’ architecture, these solutions provide greater reliability, connectivity, interaction and performance across a seamless operating system.

For more information visit www.dedicatedmicros.com

Bosch Security Systems

Bosch Security Systems will be showcasing some of its latest in-camera technologies.

Starlight technology offers a new quality standard in round-the-clock video surveillance. Regardless of lighting conditions, time of day or object movement, cameras deliver “incredible levels of detail”.

Intelligent Video Analysis (IVA) assists by alerting you as to when pre-defined alarms are triggered, By smartly combining up to 8 IVA rules, complex tasks are made easy and false alarms reduced.

Content-Based Imaging Technology (CBIT) offers three main features: Intelligent Dynamic Noise Reduction, Intelligent Auto Exposure and Intelligent Tracking. The first of these intelligently distinguishes between noise and relevant information, such as movement. This reduces bitrate by up to 50%.

Find out more by visiting http://uk.boschsecurity.com

National Security Inspectorate

The NSI is the certification body for the UK’s leading providers of security and fire safety services.

Over 1,800 organisations commit to rigorous and regular checks by NSI’s national network of qualified auditors who carry out something in the region of 4,000 audits per year, verifying compliance with relevant British Standards and industry Codes of Practice.

Buyers who choose to contract NSI-approved companies can be assured of security and fire safety services delivered to the highest standards by businesses committed to excellence.

For more information visit www.nsi.org.uk

Observant Innovations

Observant’s PATROL Camera System is a vehicle-mounted 360o panoramic video camera. PATROL enables the visual documentation of everything occurring in the vicinity of a patrol or tasking, ensuring that nothing is missed.

The system captures all information in all directions, all of the time and has been built to withstand tough environmental and usage conditions.

Featuring 360° panoramic imagery, hi-res 14 Megapixel video and stills imagery as well as a rugged IP67 form factor, the PATROL Camera System provides a number of benefits including public reassurance, greater impartiality and improved dispute resolution.

Find out more by visiting www.observant-innovations.com

Also exhibiting will be Dallmeier Electronic UK and Thorn Security.

*For more information about the event, or to register for a delegate place, please visit www.bsia.co.uk/events.aspx

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BSIA drives industry agreement on Interim Update of PD6662 scheme for alarm systems

Key organisations from across the security business sector have realised an industry agreement on an Interim Update of the PD6662 scheme for Intruder and Hold-Up Alarm Systems, reports the British Security Industry Association (BSIA). 

The agreement was written with the input of Trade Associations, insurers, inspectorates and the police service and has taken around four months to produce. The decision was made to publish the agreement outside of the British Standards Institution’s (BSI) own standards framework to allow for a more fundamental review of the PD6662 scheme to take place within the BSI and subsequently align with the introduction of the much-awaited second amendment to EN 50131-1, which is still under development in Europe.

In addition to the BSIA, leading organisations involved in the development of the agreement include the Fire and Security Association, the National Police Chiefs’ Council, the National Security Inspectorate, Police Scotland, the RISCAuthority and the Security Systems and Alarms Inspection Board.

A number of the BSIA’s Security Systems Section and Security Equipment Manufacturers Section members put forward their industry-leading knowledge during the consultation.

David Wilkinson: technical director at the BSIA

David Wilkinson: technical director at the BSIA

A key focus for members of the BSIA’s Security Systems Section and its Security Equipment Manufacturers Section has been to ensure that there was a method of enabling the use of mobile devices to set or unset intruder alarm systems. This is an issue that needed to be addressed as a result of the restrictions in their use through BS 8243 – the British Standard for alarm confirmation – coupled with the lack of clarity in the current EN 50131-3 standard.

David Wilkinson, director of technical services at the BSIA, commented: “The BSIA has played an instrumental part in shaping this agreement and we’re pleased that other industry organisations have also seen the benefit in contributing to it and aligning with it. The PD6662 scheme for Intruder and Hold-Up Alarms is somewhat out of date. This industry agreement provides the ideal opportunity to update the existing scheme and enable the use of mobile device technology in this important market sector while the full-scale review of the PD is undertaken through the BSI.”

The introduction of mobile technology enables professional security installers to use this technology, something which they could not do under the current PD6662 scheme. In turn, this passes on the benefits of using newer technology to the end users or purchasers of alarm systems.

The industry agreement will come into effect on 1 September 2015 and it’s intended that the content of this agreement will be incorporated into the revised edition of PD6662.

The BSIA will continue to influence the European standards that impact on intruder alarm systems to ensure that, wherever possible, the requirements in the industry agreement can be positioned at a European level, in turn negating the need for a longer term ‘national’ implementation.

*Published earlier this month, the BSIA’s Annual Review highlights some of the many standards the Trade Association and its constituent members have influenced in the past year. To download a copy or for more information on the BSIA visit: www.bsia.co.uk

**Futher information about the industry agreement announced (or, indeed, any other standard applicable to the UK’s private security sector) is available from the Trade Association’s Technical Department (tel: 0845 389 3889)

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