Tag Archives: National Security Inspectorate

Bold Communications joins Dahua Eco Partner Programme

Monitoring platform provider Bold Communications has joined Dahua Technology’s ECO Partner Programme which is designed to create a closer integration and development relationship between Dahua and technology providers, with those parties involved working to deliver an integrated monitoring solution for commercial Alarm Receiving Centres and private Control Rooms. 

Security solutions typically require technology from more than one manufacturer. An integrated system will often incorporate legacy equipment, new technology and multiple product types. In the Control Room, a tool is needed to process the interaction between devices and present information – and tasks – to the operator in a clear and simple interface. This requires high level system design and co-operation and the ECO Partner Programme provides a platform for the process.

“Interoperability is key for the monitoring business,” stated James Wang, Dahua’s vice-president and general manager for the business in the UK and Ireland. “Together with our technology partners, we are driven to develop more comprehensive solutions for the industry. The ECO Partner Programme not only focuses on technical enhancements, but also offers our business partners the opportunity to explore our ecosystem and network with vendors with compatible solutions.”

Bold Communications software supports compliance with industry standards for alarm and CCTV monitoring, using video verification to filter false activations and support an appropriate response. Alarm events can be generated by Dahua analytics or a third party detection device and received by Gemini with live and pre-alarm video. With false, nuisance and duplicate alarms filtered out and all information, video and handling tasks presented in a single display, the operator can then train their entire focus on handling genuine alarm activations.

Specialist security services

Integrated Visual Protection, a National Security Inspectorate Gold-accredited Alarm Receiving Centre in London, provides specialist security services throughout the UK. The Bold Gemini platform enables Integrated Visual Protection to provide a range of alarm and CCTV monitoring services, with Dahua being a popular option. 

Operations director Piers Brown commented: “To deliver a premium monitoring service for our clients means that our operations have to be robust, seamless and efficient. Combining high-quality CCTV images with fully-featured Alarm Receiving Centre software helps us to meet that standard.”   

Bold Communications’ integration development and design is driven by new technology and the needs of the monitoring sector. Becoming an ECO Partner with Dahua Technology is another important step forward in that process.   

*Further information is available online at www.boldcommunications.co.uk and info@boldcommunications.co.uk

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First Response Group listed in Sunday Times ‘10 Fast-Track Ones to Watch’

Yorkshire-based security and facilities service provider the First Response Group is featured in the latest Sunday Times ‘10 Fast-Track Ones to Watch’ listed. The business has been recognised as one of the companies set to grow rapidly and shows the potential to secure its place in the ‘Fast Track 100’ in the future.

Businesses are identified based on factors such as past sales, growth forecasts, international expansion and external investment. This summer, the Leeds-based company competed a £6 million refinancing agreement, allowing it to continue the strong growth it has experienced over the last few years.

A series of targeted acquisitions – coupled with recent high-profile tender wins in the insurance, corporate and construction sectors which accelerated the company’s growth – triggered the need to increase available working capital for business continuity and future investment.

Founded back in 2007 by directors Jamal Tahlil and Edgar Chibaka, First Response Group provides security, fire and facilities management services for customers including Aldi and the NHS. Sales this year have risen by 51% to hot a total of £18.6 million.

Simon Alderson, CEO at the First Response Group, said: “It’s an honour to be named as one of The Sunday Times’ ‘10 Fast-Track Ones to Watch’. The extraordinary growth we’ve seen over the past few years has firmly established the First Response Group as a rising star in the security industry, and this achievement recognises the dedication and hard work shown by our entire team.”

Alderson added: “This summer’s funding, coupled with our mission to provide the best service and innovation possible by cultivating a culture of employee inclusion and happiness, will continue to position First Response Group as a leader in the security and FM solutions markets.” First Response Group holds the coveted National Security Inspectorate Guarding Gold accreditation and, as an Approved Contractor Scheme Pacesetter, is ranked in the Top 15% of firms registered on the Security Industry Authority’s Approved Contractor Scheme.

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Frocester Group attains prestigious National Security Inspectorate Gold award

Frocester Group has joined an elite group of companies that have met the most rigid and stringent standards for security and fire system design, installation, and maintenance. The National Security Inspectorate (NSI) Gold award that has just been bestowed upon the Tetbury-based business represents months of hard work by the fire and security teams and demonstrates the robustness and commitment of the Group itself to offer customers the highest standards.

Frocester Group security director Tom Allerton commented: “We’re very proud of the whole team to have achieved this landmark and proud to give our customers the assurances this award brings as we continue to offer and provide the very best levels of service. The NSI Gold award will help Frocester Group continue to grow and provide satisfaction and confidence for our customers.”

Tom Allerton (left, security director) and James Joyce (fire director) of the Frocester Group

The NSI Gold award requires ISO 9001, the internationally-recognised quality management standard. Periodically reviewed to ensure technical requirements continue to meet the standard, the award covers the screening of individuals, intruder and hold-up alarm systems, CCTV, access control and fire detection and control systems. The award now sits alongside the Safe Contractor approved status gained by the Frocester Group’s security and fire divisions.

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NSI launches e-Learning course on BS 7858:2019 for security screening

The National Security Inspectorate (NSI) has announced the launch of a new eLearning course designed to help NSI-approved companies understand and apply the requirements of the revised Code of Practice BS 7858:2019 which focuses on the Screening of Individuals Working in a Secure Environment.

This introductory course is available to all who wish to enrol, but is particularly useful for screening administrators and controllers. Accredited by The Security Institute’s Continuing Professional Development scheme, the course includes guidance on information and documentation requirements, relevant legislation and regulatory requirements, the difference between personal opinion and fact and, importantly, the implications of non-compliance.

Upon completion of the course, learners will understand the reasons for screening, be able to assist in developing an effective screening process and also understand how to apply the requirements in practice. Each learner will receive a personalised Certificate of Completion.

Split into four parts, the eLearning course takes approximately two hours to complete. Learners may log in and out as many times as they wish, saving their progress to date each time.

Max Linnemann

Max Linnemann, head of certification services at the NSI, said: “We are very pleased to be able to offer this new eLearning course to our approved companies. The NSI is committed to helping companies keep on top of standards developments and widening their access to training. Our new eLearning course provides a cost-effective and convenient way of understanding the latest requirements of BS 7858:2019, which NSI-approved companies in the security systems and guarding services sectors need to be aware of.”

*Those who would like to find out more information about the course, pricing and how to enrol should contact Maxine Dent (training, facilities and events co-ordinator) by e-mail at maxine.dent@nsi.org.uk

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Ten-plus NSI-approved companies shortlisted for 2020 OSPAs

The National Security Inspectorate (NSI), a sponsor of the 2020 UK Outstanding Security Performance Awards (OSPAs), has congratulated the 13 NSI-approved companies shortlisted by the Judging Panel for their achievements within the security industry. The OSPAs are part of a global awards scheme currently running in eight countries and designed to recognise and reward outstanding performance.

In total, the 13 NSI-approved companies have over 50 shortlisted nominations across multiple categories including Outstanding Contract Security Company, Outstanding Security Installer/Integrator and Outstanding Security Officer.

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The judging is a rigorous and transparent process designed to recognise exceptional company and individual performance in the private security sector.

This year, the NSI’s involvement has extended to the OSPAs Thought Leadership Summit. This takes place on the afternoon of the Awards Ceremony on Wednesday 26 February in central London. It’s a further opportunity to hear the thoughts of high-profile speakers and debate key challenges in the private security sector, such as supply chain integrity and ways in which to address the rate of improvement in false alarms.

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Richard Jenkins: CEO at the NSI

Richard Jenkins, CEO at the NSI, commented: “The UK OSPAs highlight Best Practice and recognise the achievements of companies and individuals alike within the private security industry. We’re delighted to see so many NSI-approved companies recognised for their outstanding performance and in so many categories. Our congratulations go to all of the finalists whose achievements have been recognised this year. We wish them every success tomorrow. The NSI’s sponsorship of events and awards reinforces our commitment to recognising outstanding performance and raising standards across the security business sector.”

*Only limited places are now available for the Thought Leadership Summit which begins at 11.15 am. Places can be booked for only £45 +VAT including luncheon, entrance to the conference and exhibition and all refreshments. Visit https://uk.theospas.com/summit2020/

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NSI to showcase Associate Consultancy Programme at CONSEC 2019

The National Security Inspectorate (NSI) has announced that it will be exhibiting for the first time at CONSEC, the Association of Security Consultants’ Annual Conference, which takes place on Thursday 3 October at the Radisson Edwardian Hotel, Heathrow. The NSI team on site will be showcasing the Inspectorate’s Associate Consultancy Programme (ACP) – an independent referral listing.

The NSI’s Associate Consultancy Programme enables consultants to use the NSI ACP logo once successfully completing their application for membership of the programme, and signals the professionalism of the business to organisations seeking consultancy.

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The NSI conducts due diligence on each consultancy prior to acceptance for the programme, and thereafter on an annual basis.

“For any business in the sector considering an external consultancy service, the Associate Consultancy Programme is a good starting point with participating consultancies covering a wide range of security and fire safety-related services,” explained Richard Jenkins, CEO at the NSI.

*For more information on the NSI’s Associate Consultancy Programme access: https://www.nsi.org.uk/information-centre/information-for-consultancies/

**Companies wishing to source NSI Associate Consultancies can find out more at: www.nsi.org.uk/information-centre/nsi-associate-consultancies/

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Kings Secure Technologies opens NSI Gold-accredited Technology Monitoring Centre

The Kings Secure Technologies Cat II, fully-NSI Gold accredited Technology Monitoring Centre securely monitors millions of events on a second-by-second basis. The company’s commitment to providing a comfortable, functional and industry-leading space for the well-being of operators, and the need to deliver on a continued quality of service promised to clients, meant that a refurbishment was an absolute must.

The revamped Technology Monitoring Centre is now open. There have been substantial cosmetic improvements, while the entire network has undergone a complete upgrade, with a new cloud telephony system at its heart. Operators can listen to, assess, record and process every alarm, guaranteeing the fastest possible response for customers in accordance with BS 5979.

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Speaking about the refurbishment, Kings Secure Technologies’ Technology Monitoring Centre manager Eddie Atkins told Risk Xtra: “Our commitment to the well-being of our operators and to deliver the premium service we promise to our customers is of paramount importance to Kings. Our aim is to answer 95% of telephone calls within 20 seconds. With the new technology and working environment that we now have in the Monitoring Centre, our performance is just going to become stronger and stronger.”

Kings Secure Technologies is a technology-focused business that prides itself on leading with innovation and customer care. This investment in its Technology Monitoring Centre and colleagues is the latest step in its determined business approach.

*For more information visit www.kingsltd.co.uk

 

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NSI supports World Accreditation Day 2019

The National Security Inspectorate (NSI) offered its full support to World Accreditation Day 2019 (#WAD2019). A global initiative celebrating accreditation, the event (which took place on Sunday 9 June) focused on accredited bodies like the NSI adding value in supply chains. 

From a security and fire safety sector perspective, installers and service providers of security and fire safety systems and security guarding solution are a vital ‘link in the chain’ with their expertise at the point of delivery, keeping people safe, ensuring security solutions harness suitable technology and that they’re fit for purpose.

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Whether it be in the design, installation and commissioning of intruder alarms, access control systems, fire detection or suppression systems and CCTV or the monitoring of myriad guarding services, Best Practice in service provision by NSI-approved companies ensures that quality solutions are delivered to customers.

World Accreditation Day marked the work underway to launch ‘IAF CertSearch’, a website designed to provide buyers with the ability to verify management systems certificates such as ISO 9001 (itself a key component of NSI’s Gold approvals). This facility will help to distinguish certificates issued by accredited conformity assessment bodies (CABs), such as the NSI, from certificates issued by non-accredited CABs and to check the authenticity of a certificate.

Richard Jenkins, CEO at the NSI, commented: “World Accreditation Day plays an important role in promoting the value of accreditation and accredited conformity assessment. As an accredited certification body, the NSI conforms to ISO 17021-1 and ISO 17065 in the delivery of Certificates of Approval to over 1,800 approved companies operating in the UK and Eire. The worldwide system of accreditation spans economies accounting for 96% of global GDP*. The NSI is proud to play its small part in this ecosystem underpinning Best Practice, competency and consistent quality within our sector, as recognised by, among others, the National Police Chiefs’ Council, the Security Industry Authority, the Surveillance Camera Commissioner, BAFE and industry and insurer stakeholders.”

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Richard Jenkins

NSI Gold Approval combines Quality Management Systems approval ISO 9001 with specific product standards pertinent to services provided, in addition to NSI Quality Schedules and approval criteria specifically designed for the security and fire systems and guarding services sectors. The NSI adopts a ‘treat recommendations as mandatory’ stance with regard to all standards and Codes of Practice, affording buyers confidence that NSI-approved companies adhere to the latest Best Practice at all times.

For full details of the range of NSI approvals to international and British Standards and industry Codes of Practice visit www.nsi.org.uk

*Source: World Economic Forum

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Arc Monitoring appoints Jo Hastings in marketing executive’s role

Arc Monitoring, the NSI Gold-approved CCTV monitoring and Alarm Receiving Centre, has appointed Jo Hastings as the company’s new marketing executive.

Hastings brings five years’ worth of B2B marketing and design experience to Arc Monitoring, which was formed back in 1999. Having graduated with a BA Honours degree in Media Production at Plymouth Marjon, Hastings most recently worked at publishing company Reach plc.

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Wayne Dietrich welcomes Jo Hastings to Arc Monitoring

Through time, Hastings has developed a variety of marketing skills and has particular strengths in advertising, design and social media. How, Hastings will be focusing on creating Arc Monitoring’s marketing strategy in line with the business’ strategic goals.

Commenting on her new role, Hastings informed Risk Xtra: “I’m really looking forward to working with such an innovative company and having a whole new industry to learn about. It’s an exciting time in my career to be taking on new challenges and working with the team at Arc Monitoring.”

Wayne Dietrich, business development manager at Arc Monitoring, added: “We’re really excited to welcome Jo to Arc Monitoring in this newly created role and look forward to her experience contributing to growing our customer base of professional installers across the UK. The position further compliments our ongoing investment in people and infrastructure to cement our position as the independent remote monitoring expert.”

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NSI-approved companies celebrate success at 2018 IFSEC Security and Fire Excellence Awards

The prestigious 2018 IFSEC Security and Fire Excellence Awards Ceremony was held at the London Hilton Hotel on Park Lane on Wednesday 21 November. A significant number of National Security Inspectorate (NSI)-approved companies from around the UK were among the winners and finalists celebrated at the UBM-organised event for their outstanding achievements.

Approximately 1,000 representatives from the security and fire sectors attended the showcase event, which was hosted by actor James Nesbitt. Organisations, teams and individuals within the security and fire sectors were given well-deserved recognition.

The NSI would like to congratulate the 30 NSI-approved company finalists whose achievements were honoured. Taking home the top prizes in their categories, the organisation applauds the following NSI-approved companies and their teams:

*Active/Passive Fire Project of the Year Marlow Fire & Security

*Corporate Social Responsibility Initiative of the Year Glevum Security

*Large Security Installer of the Year Universal Security Systems

*Medium Security Installer of the Year Taylor Technology Systems

*Small Security Installer of the Year Lifeline Alarms & Security Services

*Security Manager of the Year Sarah Watts (Wilson James)

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Engineers of Tomorrow

The NSI is also proud to be a founding stakeholder of the Engineers of Tomorrow competition. As always, the overall winners from the competition (which took place at IFSEC International back in June) were presented with their prizes at the Security and Fire Excellence Awards.

The NSI congratulates the following apprentices on their outstanding achievements and wishes them a rewarding and fulfilling career in the security and fire sectors:

Intruder Alarms Competition

*First Place Max Florey and Josh Dunn (Chris Lewis Fire & Security)

*Second Place Sam Howard and Jamie Rodd (EFT Systems Ltd)

*Third Place Andy Tham and Steven Flannigan (New College Lanarkshire)

Fire Competition (Launched in 2018)

*First Place Sam Howard and Jamie Rodd (EFT Systems Ltd)

*Second Place Aaron Wilson and Stuart McCluskie (New College Lanarkshire)

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