Tag Archives: National Security Inspectorate

National Security Inspectorate appoints new auditor in Northern Ireland

The National Security Inspectorate (NSI), the UK’s independent certification body specialising in the security, guarding and fire sectors, has appointed Clare McIntyre as security and fire systems auditor and lead auditor for ISO 9001 in Northern Ireland.

Having spent over 20 years in the sector within quality and operations management and system design, McIntyre brings a wealth of experience to the NSI’s expert auditing team. She previously worked for NSI approved companies, transitioning from one of the few female-nominated fire alarm designers to become a fully-integrated security and fire design engineer.

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Clare McIntyre

Having realised her passion for developing and improving standards within the industry, becoming an auditor for NSI was a natural progression in McIntyre’s career.

Richard Jenkins, the NSI’s CEO, commented: “We’re committed to recruiting auditors with practical experience, knowledge and understanding of our sector. Currently, the UK has the lowest percentage of females on the engineering register in the EU at only 7%. Therefore, Clare’s appointment may also serve to embed some change in what has, traditionally, been a male-dominated sector in the UK. ”

NSI to sponsor ‘Outstanding Security Installer/Integrator’ category at 2019 OSPAs

The NSI is proud to sponsor the ‘Outstanding Security Installer/Integrator’ category at next year’s Outstanding Security Performance Awards (OSPAs), which take place in London on 28 February.

The UK OSPAs is part of a global awards scheme currently running in eight countries and designed to recognise outstanding contributions and achievements within their respective security sectors. Following extensive research in 2014 by Perpetuity Research and Consultancy International on what constitutes outstanding performance, the OSPA categories and criteria were then standardised, providing an opportunity for countries to run their own evidence-based OSPAs, while also maintaining the ability to compete on an international level.

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Professor Martin Gill CSyP FSyI, founder of the OSPAs and director of Perpetuity Research, commented: “I’m delighted that the NSI is continuing its Installer/Integrator category sponsorship of the UK OSPAs. Since its formation nearly five decades ago, the NSI’s focus has been to raise standards in the UK security sector and those companies securing its approval, across all disciplines of security, are instrumental in helping to achieve this goal. The OSPAs provides a global stage for security excellence so it’s fitting that the NSI is a key player in these awards.”

Richard Jenkins added: “We’re committed to supporting initiatives that celebrate excellence and innovation in the UK’s security sector. The OSPAs are highly respected among the security and buyer communities for their core values and ethics. Gaining recognition with an OSPA is a significant achievement and we’re delighted to be associated with this prestigious event.”

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Arc Monitoring moves to double Control Room capacity

Arc Monitoring has completed a major upgrade of its Control Room facilities. The revamp of one of the UK’s fastest-growing independent Remote Video Response Centres (RVRCs) reflects the confidence Arc Monitoring has in the continuing growth in demand for the services provided by operators within its National Security Inspectorate (NSI) Gold Category II Control Room.

“The boom within the construction industry, as well as a large number of solar energy farms springing up all over the UK, are just two examples of where opportunities have been created for RVRCs such as that run by Arc Monitoring to offer a cost-effective alternative to having security officers on site on a 24/7 basis,” said Jonathan Sturley, managing director of Bristol-based Arc Monitoring. “This is in addition to the demand for our services from a diverse range of other vertical markets. The significant investment we’ve made in upgrading our facilities will ensure that we’re able to continue to recruit additional high calibre operators in line with demand.”

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In addition to doubling the number of workstations within its Control Room, Arc Monitoring has upgraded its IT infrastructure in order to take advantage of the latest data processing and network recording and storage technology. The business has also improved its demonstration and training facilities.

Established in 1999, Arc Monitoring partners with professional Installers across the UK. For over 18 years, the business has provided an alarm response service and remotely monitored thousands of sites across the UK.

Customers are offered free 24/7 technical advice on industry leading products such as those produced by CSL, Emizon, WebWay and Digital Communicators by Arc Monitoring’s in-house technical experts and field-based pre-sales team.

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Cougar Monitoring and BT Redcare to run joint Roadshow for fire and security installers in Midlands region

Led by Cougar Monitoring, the Roadshow will be hosted on Friday 6 October at one of BT’s key buildings in Birmingham city centre near to Birmingham New Street Station. In addition to presentations from representatives of Cougar and BT Redcare, there will also be representatives from the technical departments of both companies available for advice, guidance and training.

Eric Roberts, CEO of Cougar Monitoring, said: “BT Redcare has been in the alarm signalling market for over 30 years. The company is tried and tested and the majority of its products are third party certified. Having met with the new BT Redcare management team recently, it’s abundantly clear that they have a renewed focus and intention to work closer with both ourselves and installers. We’re delighted to join them to reinforce that message to our installers.”

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BT Redcare sits at the heart of home and business security, bridging the gap between customers, installers and Alarm Receiving Centres (ARCs). Backed by BT’s trusted technology and the largest R&D budget in the UK, the business has been leading the way in reliable alarm signalling. Having recently undertaken a refresh of its brand and approach to the market, the company has now pledged to work closer with ARCs and installers to help grow their businesses.

Cougar Monitoring was established in 1996 and holds a number of nationally-recognised accreditations. The business is registered by the Security Industry Authority as an Approved Contractor for key holding, security guarding and Public Space (CCTV) Surveillance and has also received the National Security Inspectorate’s Gold standard EMS and Health and Safety accreditations.

Cougar Monitoring is part of the Prime Interaction Group that also includes Securenett and Kings Security, making it one of the largest independent security groups in the UK. The company invests heavily in cutting-edge technology to provide clients with an “innovative and inclusive” security service. Its high specification alarm receiving and monitoring set-up enables the company to keep response times enviably sharp and to provide reliable and professional assistance.

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Going forward, Securenett will be recommending BT Redcare alarm signalling products to its customers.

Commenting on the Cougar initiative, John Ware (general manager of BT Redcare) said: “I met personally with the senior leaders of Cougar Monitoring recently and it’s clear that they, like us, are looking to the future and wish to expand their operation. We’re perfectly placed to help them do this. The combination of our expertise in the market and Cougar’s reach to installers means attendees at the Roadshow will receive the best advice, value and support from both companies.”

*Details of the Roadshow will be issued soon. In the meantime, installers wishing to register an interest in attending can do so online at www.formwize.com/cougarroadshow

 

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NSI’s fourth Installer Summit proves great success for 200-plus delegates

Upwards of 200 representatives from National Security Inspectorate (NSI)-approved companies gathered to attend the NSI’s fourth national Installer Summit, held on Thursday 30 March at the Vox, the brand new state-of-the art conference centre at Resorts World on the National Exhibition Centre complex in Birmingham.

Over 50 product and business support providers filled the large exhibition hall, offering delegates the opportunity to view the very latest security technology, expand their technical knowledge and take advantage of exclusive Summit deals and offers.

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Speakers at the NSI’s 2017 Installer Summit in Birmingham

Special emphasis was placed on education this year, with ten speakers covering a range of pertinent security and fire sector-related topics over the course of the day.

Subjects in the morning plenary session included the Hatton Garden heist and lessons learned for the security sector, the Government’s perspective on cyber security (including the risks and uncertainties), an insight into Jaguar Land Rover’s award-winning corporate security strategy and the newly-launched Trailblazer Apprenticeship Standard for the security and fire business sectors.

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The NSI’s CEO Richard Jenkins addresses the audience

In the afternoon, delegates were invited to choose from a variety of 30-minute educational sessions. These concentrated on home automation and system integration: the opportunities and risks, tips for protecting businesses against cyber attack, apprenticeships and the benefits for businesses and guidance on forging closer links with police forces.

NSI Gold-approved companies were also given an overview on the changes to the new ISO 9001:2015 Standard fromthe NSI’s expert auditors. In addition, there was a presentation about the benefits of NSI approval for automated gates and barriers, with specific emphasis on helping clients to reduce their risk and understand the business opportunities.

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Graeme Dow speaking at the NSI’s Installer Summit

The seven main sponsors instrumental in delivering this year’s Summit were Avigilon, BT Redcare, CSL, Fermax, RISCO Group UK, IFSEC International and Texecom. As a not-for-profit organisation, the NSI is wholly dependent on its sponsors and other exhibitors who make the event possible.

Richard Jenkins, the NSI’s CEO, stated: “We were delighted to see hundreds of delegates from NSI-approved companies attend this year’s Summit. Delegates clearly value this focused and targeted event which addressed topics specific to their needs in an effective way and in a prestigious professional environment. Like-minded industry experts are ready to share the latest developments in the sector. The feedback we’ve received so far from all participants including speakers, exhibitors and our key sponsors has been overwhelmingly positive, with many seeking to reserve their seats for next year’s event.”

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The exhibition area proved extremely popular with delegates

 

End users who choose to contract NSI-approved companies can be assured of security and fire safety services delivered to the highest standards by businesses committed to quality.  With a national network of full-time qualified auditors specialising in security and fire audits, the NSI counts the UK’s premier security and fire safety providers among its clients. The NSI provides robust auditing by experts to verify compliance with relevant British and European Standards, Codes of Practice and certification schemes developed by industry bodies and associations.

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Lone worker protection provider Send for Help Group reports record growth for fourth year running

The Send for Help Group has just posted financials detailing record growth and profits for the financial year 2015-2016. Published in the Send for Help Group’s Annual Report, the figures state that for the year ending 31 March 2016, turnover was up 81% year-on-year while operating profits had also increased by 42% within the same period.

Results for 2015-2016 saw the company turnover increase to £6.1 million, with a gross margin of £4.94 million and profits of £1.5 million (complete with an adjusted EBITDA* figure of £3 million).

The business has maintained its position by dint of continued product development and delivering the highest levels of customer service through its subsidiary brands – Skyguard and Guardian24.

The previous financial year had seen the Send for Help Group acquire Guardian24, adding a second well-established market player (alongside Skyguard) to its portfolio. The full benefits of this acquisition have been reflected in these published results.

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The Send for Help Group provides personal alarms and mobile phone applications linked to its fully-accredited Alarm Receiving Centre, which in turn delivers 24/7 back-up and protection for lone workers and those at risk. The group primarily operates in the UK and Ireland serving over 100 NHS trusts, 200 housing associations and 150 local authorities as well as hundreds of commercial organisations. Over half the UK’s police forces trust and use Send for Help Group’s alarms to protect the most vulnerable in society.

This year, the business has gained the highest industry accreditations from the National Security Inspectorate and the Police’s Secured by Design scheme.

Send for Help Group’s CEO James Murray said: “The directors are delighted with these results, which shows the company’s turnover and profit yet again increasing year-on-year. Despite the uncertain economic environment, the business has achieved excellent results for 2016 and the directors are confident that we will continue to build on this success story in 2017. With a strong management team, a healthy sales pipeline and some exciting new products in development, there are excellent prospects for further growth in the coming year.”

Murray concluded: “We’re delivering shareholder value by making the Send for Help Group a more profitable business through improved gross margins and prudent cost management. Our incentive mechanisms for early settlement of multi-year contracts generate strong cash flows, while we actively seek value-adding growth opportunities. We’re fully committed to operating with strong financial discipline and a conservative view towards risk.”

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Top level security without a performance delivered by Trigion

Trigion Security Services is working with managers at a number of prestigious theatres across London to provide electronic security solutions designed to keep staff, patrons and property alike safe in an unobtrusive manner that doesn’t deflect from the enjoyment of the performance.

With large crowds and high profile buildings to protect, the theatre owners were looking for a security company that could offer top level support. Trigion Security Services fitted the bill.

Neil Ricketts, technical services director at Trigion, informed Risk UK: “Theatres offer a number of rare security and safety challenges with large groups of people arriving and leaving at the same time, numerous staircases and corridors present as well as main auditoriums to protect. There are also a number of bars and concession stands, so we need to be able to keep an eye on the cash being handled.”

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Ricketts continued: “Using a variety of electronic security equipment operated remotely from our Security Operations Centre, we can ensure there’s always a high level of security in place, even when the curtain has come down and everyone’s gone home.”

Trigion operates to the very highest standards in the industry and has gained Security Industry Authority Approved Contractor status in addition to ISO 9001. All Trigion Security officers are vetted and trained to BS 7858 and verified as such by the National Security Inspectorate.

Trigion is the UK security division of the Facilicom Group. Facilicom UK is the UK company of the Dutch facility services organisations Facilicom Services Group. Facilicom employs over 28,000 people and operates in the Netherlands, Belgium, France and the UK.

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“2016 Engineers of Tomorrow competition now fully-booked” announces UBM

UBM EMEA, the organiser of IFSEC International, has just announced that all places on this year’s prestigious Engineers of Tomorrow annual competition are now filled. 64 of the fire and security industry’s brightest young engineers will now be at IFSEC International from 21-23 June in order to test their skills against each other in a live installation challenge at Europe’s largest security exhibition.

Engineers of Tomorrow is part of Apprenticeships for Fire and Security, an initiative that places apprentices into careers in the security industry and underpins their development. Supported by IFSEC International, CSL DualCom, the National Security Inspectorate (NSI), the Security Systems and Alarms Inspection Board (SSAIB) and Skills for Security, the scheme has already helped in launching the careers of more than 3,000 young apprentices.

At the heart of the installation apprentice and young engineer industry, the competition will provide participants with a global stage to compete against their peers and represent their company.

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Companies involved in 2016 include Fidelity Integrated Systems, Abel Alarm Co, Highgrade Fire and Security, Chubb Fire and Security, CBRE, Tyco, Red Alert, VocalVale, H+J Martin, Ambush Security, Wessex Alarms, Captstan Security, Secure One, CIA, SES Yeovil, William Hale, Custom Alarms and the defending champions Tel Cam Security Systems and Kings Security.

The apprentice engineers will participate in the 90-minute live challenge that takes place on the lively exhibition floor at IFSEC International. They will then be assessed by a leading panel of judges from the security inspectorates, the NSI and the SSAIB, and points are then allocated based on performance in the various disciplines.

Heat winners and their employers will be invited to attend the prestigious Security & Fire Excellence Awards, which take place on Wednesday 23 November 2016, where the overall winner will be announced and awarded a £1000 cash prize.

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Demand for improved skills

Commenting on the competition, Simon Banks (group managing director at the CSL DualCom Group) said: “The huge take-up for IFSEC International’s Engineers of Tomorrow competition is in line with the industry’s demand for better skills. The fire and security sector is committed to apprenticeships providing results for businesses on a swift basis, while at the same time creating a lasting professional workforce for the future. Importantly, this competition allows employers and apprentices to showcase their skill sets on a world stage.”

This year, IFSEC International will host over 600 leading solution suppliers under one roof across the three days at London’s ExCeL, with the likes of Tyco, Milestone Systems, UTC, Texecom, Salto, Paxton, Hikvision, Dahua, Assa Abloy, Axis Communications, Canon, CAME and Marshalls already confirmed to attend. The show will also welcome more than 65 new exhibitors in 2016.

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IFSEC and FIREX International will once again be presented as part of UBM EMEA’s Protection and Management Series, which is the UK’s largest event dedicated to protecting and managing property, people and information.

The Protection and Management Series also incorporates The Facilities Show, Safety and Health Expo and Service Management Expo.

Annually, it attracts more than 40,000 attendees over three days and is the ‘Centre of Excellence’ for the security, fire, safety and facilities business sectors.

*Find out more detail about IFSEC International (and register for your badge to see the Engineers of Tomorrow competition) here:  http://www.ifsec.co.uk/Watch_EoT/

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