Tag Archives: Artificial Intelligence

IDIS Smart Factory wins National Productivity Award in home market

IDIS, South Korea’s largest in-country manufacturer of surveillance technology, has been honoured with a National Productivity Award presidential citation in the country’s 42nd National Productivity Competition, which is sponsored by the South Korean Ministry of Trade, Industry and Energy.

The National Productivity Award competition, run by the Korea Productivity Centre at COEX in Seoul, affords Government recognition for corporations, organisations and individuals who have shown leadership in applying productivity to achieve successful and documented business outcomes.

The award and citation recognises IDIS for its custom-designed IDIS Smart Factory, which is purpose-built to match business requirements on a seamless basis. The IDIS Smart Factory, which assembles the varied components of the IDIS Total Solution sold and installed throughout the world, operates with a flexible production system, using Big Data to modularise and refine production processes in order to meet the company’s requirements.

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Each process in the IDIS Smart Factory is computerised, from material warehousing to management, production, function tests and even packaging. This results in increased productivity. In addition, real-time production planning, cause-of-defect analysis and tracking can be achieved by breaking down process histories.

With the computerisation of the automatic processes in the IDIS Smart Factory, if a certain product is missing materials or doesn’t pass a functionality test, it doesn’t proceed to the next stage. This blocks any possible defects, in turn enhancing customer satisfaction by improving quality and creating products that can be massively customised.

As a result, IDIS has seen increased productivity coupled with decreased inefficiency, allowing the business to remain focused on innovation and the continual enhancement of customer experience.

YD Kim

YD Kim

The National Productivity Award further recognises IDIS’ innovative technology worldwide, noting the overall value of the company in the global security and surveillance marketplace.

“It’s rewarding to see the IDIS Smart Factory, which has taken years of effort to build, receive this prize,” noted IDIS’ CEO YD Kim. “Recognised as a leader in Korea’s 4th Industrial Revolution, IDIS will continue to strive to be the best global video surveillance manufacturer, deepening our impact in the industry through our advancements in the application of Artificial Intelligence to our technology solutions.”

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Axis Group hosts Institute of Customer Service Breakfast Briefing for CEOs

Axis Group hosted an Institute of Customer Service Breakfast Briefing for CEOs during October’s National Customer Service Week, with the event specifically designed to bring UK business leaders together and engage them in the importance of customer service for their organisations.

CEOs attended from sectors ranging from housing and construction through to tourism and the utilities. Themes discussed included how to develop and implement a vision for the UK as a global service leader, how organisations can connect customer service and satisfaction measures to bottom line business performance, what skills and competencies are required in the Boardroom and accountability and reporting.

Challenges faced by the UK’s service industry, such as Brexit, cyber security, Artificial Intelligence, skills shortages and the growing powers of customer review-centric websites were discussed, alongside the growing importance of trust and reputation.

Axis Group joined as a member of The Institute of Customer Service last year and is currently working towards The Institute’s ServiceMark accreditation – the national standard for measuring an organisation’s service levels and commitment to continuous improvement.

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Jo Causon, CEO at The Institute of Customer Service, explained: “A huge Thank You to the Axis Group for hosting our latest CEO Breakfast Briefing event. The debate highlighted the importance of a focus on customer-centricity at Boardroom level and the improvement in business performance this brings. At a time of even greater uncertainty, a sustained approach towards delivering an exceptional customer experience has never been more important.”

Jonathan Levine, Axis Group’s CEO, responded: “The event provided some fascinating insight. We were shown the clear and measurable benefits of investing in customer service in terms of retaining business and customer recommendations, as well as the link between an engaged workforce and excellent customer service. Customer service and focusing on our employees being our greatest asset is key to our business strategy. We must always seek to mitigate the challenges that our industry faces.”

The Institute of Customer Service is the leading independent expert setting and upholding the necessary standards to enable its customers to improve their business performance through service. By supporting members in transforming customer service and professionalism within their organisations, the organisation’s aim is for customer experience to make a positive and sustained impact on individuals, organisations and, indeed, the economic well-being of the UK.

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Major life-threatening cyber attack on UK “in little doubt”

The National Cyber Security Centre (NCSC) has published its second Annual Review, in turn revealing that the organisation has prevented Britain from falling victim to nearly 1,200 attacks in the past two years. The NCSC has also warned of the likelihood of a major life-threatening cyber attack on the UK in the near future.

The NCSC states that the UK is hit by ten serious cyber attacks every week. 70% of these attacks are “undertaken by groups of computer hackers directed, sponsored or tolerated by the Governments of [hostile] countries”.

Commenting on these figures, Mishcon de Reya’s cyber security lead Joe Hancock informed Risk Xtra: “1200 attacks may seem like a large number, but the reality is that this is the tip of the iceberg. The majority of these attacks on business, Government and third sector organisations go unreported and often undetected. Behind these high profile attacks there are the millions of online crimes that affect individuals every day.”

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Focusing on that last point, Hancock continued: “We routinely deal with the often unreported issues. More needs to be done to back law enforcement in supporting both victims and responders to better detect and recover from cyber episodes. A focus on critical infrastructure is welcomed by everyone, but it doesn’t help the millions of victims of cyber fraud. The recent Facebook breach shows the potential downsides of large-scale data collection and reliance on single points, provided by social media to access a wide variety of services across the Internet which can act as a gateway for attackers to further data and services.”

Further, Hancock observed: “Cyber security practices are not consistent globally and an attack against a weaker link in the supply or data chain can have unanticipated consequences for companies and individuals. More is needed to help protect everyday victims of these crimes, and especially so in the international arena. It’s difficult to see how mass cyber crime can be tackled without an international consensus and consequences for nations that turn a blind eye.”

Also, Hancock outlined: “Many of the cyber incidents we deal with have a financial component, often involving the traditional banking system and not only cryptocurrencies such as Bitcoin. Driving cyber criminals out of the financial system will have an impact on cyber crime levels.”

Actions and behaviours

There are specific actions and behaviours that should be adopted now to aid readiness for inevitable cyber attacks. Steve Mulhearn, director of enhanced technologies for the UK and Ireland and DACH at Fortinet, has listed them as prevention, the harnessing of Artificial Intelligence (AI) and adaptive technology and better visibility across the network.

Prevention

Prevention is easier when all employees in the business, not just the IT Department, take responsibility for the security of the business. For example, breaches like the Bupa or Waymo hacks have raised the appreciation of the number of breaches that occur because employees are targeted. The Fortinet Global Enterprise Security Survey 2017 found that 67% of businesses say they’re planning IT security and awareness training for employees in 2018.

Harness AI and adaptive technology

Harnessing the power of AI to learn from breaches, as well analyse data and automate reactions to shut down breaches when they occur, are vital actions. Threats evolve and adapt over time as applications, technologies, configurations, controls and behaviours change, making security an arms race wherein a static solution simply will not do.

Better visibility across the network

A vital tool in this struggle is visibility. You cannot secure what you cannot see. This means control across the distributed network, including endpoints, the Internet of Things and the cloud. According to the Fortinet 2017 Survey, only a small cohort of respondents feel confident that they have full visibility and control of employee access.

*The National Cyber Security Centre’s Annual Review can be accessed online at https://www.ncsc.gov.uk/news/annual-review-2018

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IDnow launches AI-powered ID Verification-as-a-Service platform capable of identifying seven billion-plus potential customers

IDnow, a company nominated in the 2018 FinTech50 listing of the hottest European start-up businesses, has launched the next generation of its Identity Verification-as-a-Service platform that will enable companies to verify the identities of more than seven billion potential customers online easily and securely, and in compliance with regulatory Know Your Customer (KYC) requirements across Europe and beyond.

The IDnow platform – which is already trusted by several hundred companies across Europe, including UBS, Commerzbank and Telefonica – has been significantly enhanced with biometric, computer vision and security fraud detection technologies that gives it “the most extensive ID verification capabilities in the market” able to meet more identity verification use cases than any other platform.

The IDnow platform meets the high security and fraud detection requirements of strictly regulated environments for financial services and telecommunications sectors in countries like Germany, Switzerland and other European countries and is fully compliant with all relevant regulations and directives such as the AML regulation, eIDAS, the General Data Protection Regulation and PSD2.

In addition, the platform meets the business requirements for speedy and simple workflows that reduce customer on-boarding friction for non-regulated or lightly regulated sectors such as mobility, travel, recruitment and the sharing economy.

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Features of the solution include:

*Fully-automated ID verification process including facial recognition, Optical Character Recognition and hologram and other anti-fraud detection features

*Video-based, agent-assisted ID verification workflow to meet specific regulatory environment requirements as well as to help ‘last mile’ conversion for customers unable to complete the automated process

*Integrated Issuance of Qualified Electronic Signature certificates for E-Sign solution

The IDnow platform can be easily integrated into a company’s service application and customers can complete an identification check quickly and easily from a smart phone. For industries or countries with more stringent security regulations, the platform will continue to offer video chat-based identity verification.

IDnow2“As we do more online, digital identities are becoming the new currency, so knowing your customers has become more important than ever,” explained Rupert Spiegelberg, CEO at IDnow. “Companies need an easy, trusted and compliant way of finding out who their customers really are. We believe our platform can offer just that. In addition, with full automation and compliance, organisations can rely on one platform for international requests, helping to bridge the gap in the market. As an end user, this means no more posting of copies of passport/proof of address, no more having to be present yourself at a physical branch and, for corporate customers, lower costs and higher success in customer acquisition.”

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Advanced video surveillance solutions from IDIS showcased at Security Essen

The very latest advances in secure surveillance technology, engineered entirely in Korea, are being demonstrated by IDIS on Stand E10 in Hall 5 at Security Essen, which runs from 25-28 September.

The IDIS Total Solution is increasingly being preferred by major end users globally because it offers the advantages of secure, exclusively Korean design and manufacturing, as well as “outstanding performance” in all applications.

Important innovations on show at Security Essen include IDIS’ flagship DirectIP solution, a full array of IP cameras (including Full-HD and 4K models), NVRs, network accessories and monitors, new privacy masking features to support end user compliance with data protection regulations such as the General Data Protection Regulation (GDPR), the IDIS Center (which typically delivers 50% cost savings on centralised monitoring systems in comparison with server-based solutions) and “game-changing Artificial Intelligence”.

IDIS Essen Stand 1

Deep Learning Analytics

Proving to be the biggest draw for visitors this week is the latest iteration of IDIS’ Deep Learning Analytics (IDLA) technology that has opened a new door to the future of video analytics with “groundbreaking” 96% accuracy combined with a 200 ips speed allowing for the analysis of 32 channels simultaneously.

These exciting advances in video analytics make IDLA “more accurate, faster and more scalable” than competitive offerings. IDLA provides agile appearance searching, object detection and classification (for example people, cars and bicycles) intrusion detection, as well as loitering detection: all adapted to fit a 16:9 ratio.

The IDLA engine offers this “unrivalled accuracy” thanks to its advanced deep network architecture. IDLA is easy to set up and use simply by setting the region of interest and sensitivity. No calibration is needed.

Further, since IDLA doesn’t require additional processing power, end users can progress legacy hardware and cameras to transform their existing surveillance system into a powerful Artificial Intelligence solution.

Version 2.0 will be commercially available early next year. End users will be able to access both standard and advanced functionality, such as appearance search, through a single and affordable licence. Object detection and classification, intruder detection and loitering analytics are already available for users of the IDIS Solution Suite VMS.

IDIS DirectIP

Making its major exhibition debut in Germany, IDIS DirectIP is a true plug-and-play, end-to-end IP surveillance platform which offers “industry-leading” ease of use and performance. Consisting of IP cameras, NVRs, network equipment and totally cost-effective IDIS Center software, IDIS DirectIP is a complete package that’s easy to install, secure, flexible and scalable. It’s compatible with legacy systems and supports third party and ONVIF protocols for maximum installation flexibility. DirectIP provides users with Best in Class performance. Combined with the seven-year IDIS Ultimate Warranty, it’s affordable and cost-effective to run.

DirectIP Solution Suite

Visitors to Hall 5 are also learning about how IDIS Dynamic Privacy Masking is supporting users in complying with privacy legislation. IDIS Dynamic Privacy Masking securely masks areas of interest without transcoding, allowing end users to protect the privacy of selected individuals, for example bystanders, in any video footage which is being used as evidence in a Court of Law.

Together, these advances offer end users, installers, consultants and distributors new levels of system-building flexibility and security with significant cost advantages.

Joon Jun

Joon Jun

Joon Jun, president of IDIS’ Global Business Division, stated: “IDIS technology is now recognised as a trusted and premium brand. It’s being adopted by major users around the world. This success is thanks to our commitment to highly secure manufacturing – which is exclusively Korean – and innovative design which keeps us at the very forefront of the video surveillance sector.”

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IDIS uses latest Surveillance Summit in Seoul as platform to sharpen strategic vision for “ambitious video surveillance tech future”

The recent Surveillance Summit of international security and video surveillance specialists, hosted by IDIS in Seoul, South Korea, focused on some of the key drivers that will shape the global video market over the next three years.

The growing importance of upcoming innovations in Artificial Intelligence, recording and camera technology, network security, extended warranties and the need for increasingly powerful VMS capabilities were among those topics discussed at the event.

Delegates from around the world had their first opportunity to see the second iteration of IDIS’ Deep Learning Analytics (IDLA). Version 2.0 IDLA sets new market benchmarks with accuracy of 96% and a speed of up to 200 fps permitting analysis of 32 channels on a simultaneous basis.

Further, IDLA doesn’t need additional processing power, meaning that end users will not have to upgrade existing hardware. When IDLA becomes commercially available early next year, IDIS will remain committed to its promise of a low total cost of ownership by affording users access to both standard and advanced analytical functionality, such as appearance searching, through just one simple and affordable license.

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Secure design and manufacturing

The Summit also focused on the importance of secure design and manufacturing to dispel common market concerns around ‘back doors’ and assert how the use of IDIS proprietary protocols hardens network security.

The agenda also covered sector-specific application developments in key markets where IDIS solutions are increasingly being adopted, including large-scale projects in the Asian region, Europe, the Middle East and the United States.

Held over two days, the annual Surveillance Summit has grown in scope over the last three years and is now an important diary date for those attending. It’s seen as a chance to network with leading market specialists from around the world to share lessons from projects which are frequently at the cutting edge of surveillance development.

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The Summit is also used as an opportunity to focus on business development, whereby IDIS works closely with its partners to refine its marketing and media strategy for the coming year, share the latest information about market trends and insights and drive product development and continual improvements in technical support.

Long-term collaboration

This long-term, collaborative approach between IDIS and its business partners is a key element of the company’s growth strategy. It’s this customer-focused drive that has seen IDIS grow continuously since 1997 to become Korea’s largest video surveillance manufacturer, with regional operations now expanding across 50-plus countries.

IDIS2018PartnerAwards

Concluding the Summit, IDIS CEO Y.D. Kim (pictured above, far right in each image) presented 2018 Business Partner Awards to three companies – namely Avix (Russia), Trinet (Singapore) and Red Office (Bangladesh) – in recognition of their commitment to a close partnership and their outstanding performance over the last year.

Collecting the awards were (pictured above, left to right): Aleksander Khrakov (CEO of Avix), Tex Tan (CEO) and Jason Tan (managing director) of Trinet and Naeem Uddin Mahmood of Red Office.

“Our three award winners, and indeed all of our partners attending this Summit, demonstrate that the surest route to success is always through collaboration,” said Joon Jun, president of the IDIS Global Business Division. “Gathered at this Summit we have a level of expertise that’s unrivalled in our sector, and we share a commitment to giving our customers the very best in video surveillance solutions. Knowing this, we can all look forward with great confidence to the year ahead.”

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Global Security Exchange accepting applications for 2018 Innovative Product Awards

ASIS International is now inviting exhibiting companies to enter the 2018 Innovative Product Awards: a competition designed to recognise “the most groundbreaking offerings” on the Global Security Exchange (GSX) expo floor. Winners will be announced and recognised at the 2018 GSX, which takes place from 23-27 September at the Las Vegas Convention Centre and is expected to attract more than 20,000 security professionals from over 100 countries.

“While there are many awards programmes out there, the Innovative Product Awards stand apart because the judges are security practitioners,” said Howard Belfor CPP, co-chair of the awards programme and a member of the ASIS Board of Directors. “They are the individuals who use these products every day. They bring tremendous expertise to the judging process. For attendees, this means that award winners offer peer-distinguished products that address industry trends and are well worth exploring on the GSX expo floor.”

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Formerly the ASIS Accolade Competition, the revamped Innovative Product Awards will spotlight the leading products (encompassing hardware, software, testing materials, practices and thought leadership) designed to tackle current and emerging global security risks and threats. A team of judges representing security practitioners, thought leaders and industry experts will select up to ten winners based on their level of innovation, unique attributes and specific benefits offered to the security industry. In addition, one product will be named ‘The Judges’ Choice’.

The Innovative Product Awards provide an opportunity for companies to demonstrate new products and services at the show and across the security marketplace.

The deadline for submissions is Friday 3 August. Winners will be honoured at the GSX and given time to showcase how their product addresses market needs on the new X Stage. This is a learning theatre located on the GSX expo floor where esteemed industry experts will present future-forward sessions on topics such as Artificial Intelligence, robotics and drones.

*For complete entry details visit the Innovative Product Awards web page at https://www.gsx.org/highlights-events/awards/ or e-mail exhibits@asisonline.org

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