Tag Archives: Intruder Alarms

Remote sites upgrade delivers enhanced security for energy provider

Working to a tight ten-week schedule, four teams of Secom engineers recently completed a significant electronic security upgrade at no less than 150 critical sites resident within the UK’s energy infrastructure network.

The project – covering offices as well as remote locations with no staff – involved replacing key legacy equipment and software to create a superior platform for the remote monitoring of CCTV surveillance systems. It brought the 150 sites up to the same high standards of security as the customer’s other 250-plus sites across the UK.

Phil Lamb, Secom’s general manager for regional sales, feels that installation of new transmission units has allowed a switch for all of the customer’s sites to a more robust and cutting-edge video control platform in the Alarm Receiving Centre.

“Security is of course a major consideration for infrastructure service providers, but can prove to be challenging because of the many remote locations needed to ensure uninterrupted delivery to consumers nationwide. Reliable CCTV and alarm systems are important tools in dealing with issues that might affect the continuity of supply or any other risks of compromising security or Health and Safety concerns if, for example, there’s an unauthorised entry.”

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Lamb said the customer was facing a critical need as its existing transmission units had become obsolete. With the existing video management software there was a growing risk of losing connectivity with remote sites – and also, therefore, visibility of site issues.

“The decision to replace obsolete hardware and software was initiated to mitigate the risk of major security incidents by creating a more stable platform. Our role was to replace the end-of-life kit with the latest generation transmission units. As the incumbent service provider, we have intimate knowledge of each site and could evade potential issues, using our engineering skills to design issues out of the tight schedule by dint of using detailed process maps.”

The software platform was upgraded to meet customer expectations. Due to the nature of the replacement project, Secom hand-picked engineers for the four teams and also provided dedicated project managers.

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BT Redcare unveils new next generation alarm portfolio for premises protection

BT Redcare, one of the UK’s largest suppliers of alarm signalling services, has revamped its portfolio of products to provide businesses and households alike with faster, smarter and easier ways of protecting premises.

The business has launched three new next generation alarm signalling products which can be used to monitor a range of risks, including physical break-ins, fire, gas leaks and flooding. A fourth product will be launched early in 2019 to complete the new portfolio.

Customers will benefit from a much faster experience end-to-end, from the installation of their new security system through to connectivity, signalling and fault reporting.

The products are also easier to use with the introduction of a new app for installers which allows for faster customer set-up, while a new app for end user customers allows them to receive notifications and alerts.

The new products have also been designed to be more environmentally friendly, requiring less energy to run and using recyclable packaging.

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The products have comprehensive levels of security built-in with end-to-end encryption, while 24/7 technical support and a ten-year warranty provides customers with the high levels of reliability and reassurance they need from their alarm system.

The portfolio comprises the following new products:

Essential: This is the entry-level package which offers a fast and affordable wireless security alarm signalling system. It’s also monitored by security experts who will keep an eye on customers’ premises 24/7.

Advanced: This package comes with two signalling paths to provide twice the reassurance and is ideal for low-to-medium risk sites with the flexibility to upgrade if required.

Advanced Extra: This offers the same features as Advanced, but with even faster reporting times. If there’s a fault with the connection, the experts will be alerted in just 180 seconds.

Ultimate: This is BT Redcare’s premium product which covers every level of risk. Underpinned by resilient and future-proof IP broadband and smart 4G connections, the product boasts a built-in broadband hub and superior levels of security and reliability, with battery back-up to keep the system running even in the event of a power cut. It also has faster response times, with its enhanced monitoring capabilities alerting security experts about any connection issues within just 90 seconds.

John Ware, general manager at BT Redcare, said: “We’re introducing faster, smarter and greener ways of protecting businesses and homes underpinned by the best fixed and mobile networks in the UK. We’ve designed our next generation portfolio based on feedback from Alarm Receiving Centres, installers, insurers, businesses and homeowners. With our products meeting the very highest standards in the industry, we can provide our customers with the peace of mind they’re looking for in an alarm signalling system.”

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Chubb appointed principal security and fire safety contractor for major Scottish Housing Association

Chubb Fire & Security has become the principal fire and security provider for Dunedin Canmore, a leading provider of social housing and related services in Scotland. After initially installing fire alarms for many years, Chubb now provides installation and maintenance services for emergency lighting, intruder alarms, CCTV and access control.

Chubb has worked with Dunedin Canmore, part of The Wheatley Group, for more than a decade now. Across its communities, the company has built a strong working relationship and is now servicing more than 150 sites for the Housing Association.

With a strong focus on compliance, Chubb’s services range from initial fire risk assessments and security audits through to the remote monitoring of all the sites in its care. Additionally, Chubb is now servicing the Care System (ie Warden Call), an enhanced assisted living solution, across the majority of Dunedin Canmore’s amenity housing for older people.

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Stuart Phillips, compliance officer at Dunedin Canmore, said: “We’ve enjoyed a great working relationship with Chubb for over a decade. The company’s customer service is excellent and we’re delighted to have made the business our principal fire and security provider.”

Dunedin Canmore owns and manages around 5,500 homes across Edinburgh, the Lothians and Fife. Chubb also provides fire and security services for YourPlace, Barony Housing Association and Lowther Homes, all of whom are part of The Wheatley Group.

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Eaton Electrical Products becomes member of Euralarm

Euralarm has welcomed Eaton Electrical Products as its newest member. The company will join the Fire Section of Euralarm, which focuses on subjects including fire detection, notification and building evacuation in the event of a blaze.

Eaton Electrical Products will now benefit from Euralarm’s services in terms of representation in front of European institutions and standardisation organisations and the monitoring of relevant legislative and standardisation issues. The business will also have access to Euralarm’s extended network of national associations and major companies in the fire safety and security sector.

Eaton’s technologies help customers manage electrical, hydraulic and mechanical power more reliably, efficiently, safely and sustainably. Eaton Electrical Products’ solutions include fire alarm devices, fire detection systems, PA and voice alarm systems as well as security systems and intruder alarms.

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Insight in European markets

One of Euralarm’s objectives is to provide an open, transparent and equal platform for Members of all sizes, including by monitoring trends in European and global markets, informing members on developments and promoting action where appropriate.

Additionally, Euralarm uses professional advocacy – when appropriate – to achieve its goals, including building close relations and constructive dialogue with related industries, associations, standardisation, testing and certification bodies and political authorities (including relevant European Commission Directorates).

Companies joining Euralarm gain expertise into ‘political’ issues impacting the industry and its markets and have an opportunity to influence the industry by having a say directly into Brussels.

Euralarm represents the fire and security Industry, providing leadership and expertise for policy makers and standards bodies. Its members make society safer and secure through systems and services for fire detection, intrusion detection, access control, video monitoring and alarm transmission.

Founded in 1970, Euralarm represents over 5,000 companies within the fire safety and security industry valued at 67 billion Euros. Members are national associations and individual companies from across Europe.

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Amthal wins support contract to maintain security solutions for Mitsubishi Electric’s UK headquarters and regional offices

Amthal Fire & Security has been awarded a new support contract with global technology leader Mitsubishi Electric Europe to upgrade and maintain security solutions at the latter’s UK headquarters in Hatfield and across its estate of regional UK offices.

Mitsubishi Electric has eight regional offices, including its UK head office in Hatfield, supporting over 700 staff members. The new contract with Amthal covers the provision of support and maintenance across each of Mitsubishi Electric’s sites to ensure that security arrangements, including CCTV, intruder alarm and access control solutions, are maintained to the highest level and upgraded quickly where required.

Karen Kelsall, facilities co-ordinator for Mitsubishi Electric’s Business Services team, observed: “Each of our UK office locations has its own security arrangements that must be maintained on a regular basis. We needed to source a reliable company that could not only meet this requirement, but also ensure that we continue to offer our staff complete peace of mind at their place of work.”

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Mitsubishi Electric’s head office in Hatfield

Kelsall continued: “Amthal proved themselves even before the contract was signed, responding to several different site requests quickly and with true technical capability and professionalism. In addition, being a local company to our head office makes a difference when it comes to ensuring the efficient and sustainable supplier service that we now look forward to building.”

Jamie Allam, commercial director for Amthal Fire & Security, responded: “This contract award is extremely significant for Amthal. It’s great for us to be associated with such a global brand. It also demonstrates our commitment to our customers, both new and existing. The team’s knowledge, experience and expertise together with an ability to react quickly and ‘get the job done’ undoubtedly contributed to our appointment. We will continue to work in partnership with Mitsubishi Electric to deliver the highest levels of operational excellence and continuity of service, both on a local basis for its main office and regionally across all sites.”

Amthal Fire & Security is dedicated to satisfying end user needs for security safety and convenience, offering design, installation, service and remote monitoring services for advanced electronic fire and security solutions including intruder alarms, access control and CCTV systems.

The business is accredited by the Security Systems and Alarms Inspection Board, the United Kingdom Accreditation Service and British Approvals for Fire Equipment.

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New distribution deal agreed between Norbain and Satel UK

Satel UK – the national distributor for high-quality security systems manufacturer Satel – is delighted to announce a new partnership with Norbain, one of the UK’s largest distributors of IP, CCTV, access control and intruder detection solutions. The agreement will see Norbain stock and distribute Satel’s range of graded PIR detectors, intruder alarm boards and sirens in the UK.

Satel’s PIR sensor range has been configured to be both tamper-resistant and reliable, while devices are able to compensate for a wide ambient temperature range and adjust their performance to the requirements of the user and the protected premises (for example, adjustments can be made to ensure pet immunity).

Additionally, certain Satel PIR sensors can be used to implement building automation functions when the house alarm system is unarmed.

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“We’re exceptionally pleased with this partnership and believe that Norbain is the perfect company to represent Satel in this market,” stated Bert McGaughey, supply chain manager at Satel UK. “Our products offer incredible quality and serious reliability coupled with flexible features that make them perfect for commercial and retail premises. We’re excited to see more and more UK installers using Satel systems in their projects in the coming months and years.”

Steve Marshall, divisional director for new business initiatives at Norbain, responded: “We believe that Satel’s range is an incredibly good fit within our product line-up, and bolsters the options available for installers when it comes to graded alarm systems. We’re delighted to be working with Satel and very much look forward to a fruitful and rewarding relationship.”

SATEL (www.satel.eu)

The new additions to Norbain’s portfolio will be showcased for the first time at the Norbain North Roadshow, which takes place on 17 May at the Macron Stadium in Bolton. As well as demonstrating the company’s CCTV, access control and intruder detection portfolio, there will be talks on both cyber security and the GDPR – both crucial topics for the security industry.

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Connelly Security Systems Ltd boosts market share following AFA Fire & Security Ltd acquisition

A Glasgow-based firm has “become the premier provider of security solutions in central Scotland” following the acquisition of a security alarm business.

Connelly Security Systems Ltd (CSS) has acquired AFA Fire & Security Ltd of Bathgate in a seven-figure transaction. The deal has allowed CSS to increase its market share and boost its turnover to over £9 million per annum.

Serving both the commercial and residential sectors, CSS provides a comprehensive range of products and services which allow customers to fulfil all of their security requirements with a single provider. The CSS product range includes intruder alarms, fire alarms, CCTV, retail product tagging, access control and monitoring (all of which are supported by comprehensive service and maintenance support).

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The deal, which is supported by Clydesdale Bank Cashflow Finance, has also increased CSS’ customer base to over 25,000.

Paul Connelly, managing director at CSS, said: “This is a fantastic opportunity to increase both the customer base and geographic coverage of CSS through the acquisition of a quality business which the vendors have developed over the last 18 years. I was delighted to receive the continued support of Clydesdale Bank, whom we have worked with for over 30 years, which enabled the acquisition terms to be agreed quickly and completion achieved in a short timescale. It’s an important milestone in CSS’ journey and we look forward to continuing to grow the business and enhance the service we can offer to our customers.”

CSS, which launched in 1986, is based in the Possil Park area of Glasgow and the acquisition sees its headcount increase to 130.

Mark Young, director of SME Cashflow Finance at Clydesdale Bank, added: “We have developed an excellent working relationship with CSS. Its ongoing commitment to delivering the optimal customer experience at every interaction is an approach that makes the company a successful business. The business has been involved in a number of acquisitions which have been successfully integrated into the CSS operating model. This has created strong sustainable cashflow enabling this sizeable acquisition to be funded through our Cashflow Finance offering.”

David MacKay, the previous owner of AFA Fire & Security Ltd, will continue to be involved in the business in the short term to ensure a smooth transition. The acquisition will not result in any reduction in workforce.

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