Tag Archives: Control Rooms

Percepto to operate live overseas autonomous drone missions from IFSEC International

Percepto, the autonomous industrial drone solutions developer, has announced that it will operate and broadcast live overseas autonomous drone missions from Stand IF2146 at IFSEC International 2019 (which runs at London’s ExCeL from 18-20 June). The company will also launch the next generation of its industrial and enterprise grade ‘Drone-in-a-Box’ system solution, including new software improvements and an enhanced all-weather base station.

This is the first time that Percepto has brought its autonomous drone solution to the UK and Europe’s leading security event. The company will afford security practitioners the opportunity to discover how current drone technology can be used to improve security and safety, reduce risk and optimise operations.

On Wednesday 19 June at 11.00 am, Percepto is hosting an exclusive media event including a live broadcast of an autonomous drone mission being carried out in Israel. There will also be a Q&A session with Ariel Avitan, co-founder and chief commercial officer of Percepto, who informed Risk Xtra: “We will demonstrate how the Percepto solution delivers aerial surveillance through patrols, real-time detection and tracking of humans and vehicles, as well as anomaly detection, all without the need for an on-site operator or pilot.”

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Visitors to IFSEC International will witness how Percepto’s Sparrow drones take-off automatically to perform pre-scheduled missions such as patrolling a perimeter. Should a drone detect an object of interest (ie a person or a vehicle in a restricted area), an alert is automatically triggered and the Control Room operator is able to instantly view the real-time camera footage as the drone tracks the object.

Sparrow drones can also be used as first responders when launched on-demand by an operator or when triggered via an integrated system such as a smart fence.

Once a mission has been completed, the drone returns to its base station – a highly secure enclosed weather-proof box stationed in the field – where automated post-flight checks and fast battery charging is completed, ensuring the drone is primed for the next mission. Percepto’s all-new base station is a key feature of its next generation release and will be on display for the first time at IFSEC International.

“Drones will become part of the fabric of security and surveillance operations,” added Avitan. “Whether deployed stand-alone or fully integrated with the Control Room’s VMS or other security systems, Percepto’s drones provide today’s security teams with a level of aerial surveillance that was once inconceivable and unattainable for the majority of large-scale enterprises.”

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ABB places well-being of Control Room operators centre stage with latest digital solution

ABB is launching a new digital solution as part of its ABB Ability unified, cross-industry digital offer. The new solution will provide Security Control Room operators with direct insights into their own environmental conditions, allowing them to adjust those conditions according to their individual preferences.

The result is what ABB describes as “a complete micro environment that adapts to each individual’s needs and is achieved through the measurement and grading of factors such as air quality, temperature, lighting, environment and humidity”.

Operators also receive information on factors such as how long they’ll-being. That being so, they can reduce the risk of potential health problems such as heart disease, Type 2 diabetes and obesity which not only benefits the operator, but also helps to reduce the level of absence due to sickness within a business.

“At ABB, we really understand the crucial role an optimised Control Room environment has for a business,” explained Pierre Skönnegård, ABB’s global product manager for Control Room solutions. “The wrong environment can lead to human error that can cost a business dearly. In fact, 40% of all industrial downtime is due to operator errors caused by fatigue. By creating the right environment, this new solution will go a long way towards addressing the problem.”

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A pilot project using the new application is already underway at the Research Institutes of Sweden (RISE) and it will be rolled out globally in the first quarter of 2019.

“Operator well-being in the Control Room is a key element for consideration in project development.” stated Larisa Rizvanovic, senior scientist at RISE. “We will be exploring this new digital solution from ABB with our industrial partners such that they can also maximise the benefits it brings for their operators.”

The solution offers the possibility of creating a number of preferences and personal settings at any workstation, making it ideal for those businesses where there is shift working and also for those running a 24/7 Control Room operation.

Optimised light in the Control Room space, for example, decreases the risk of workers developing eye problems. The right balance between the monitors and the surrounding lights is crucial and can now easily be monitored and adjusted. The cloud-based application works in synergy with many other ABB Ability solutions, and provides a platform for information which can be shared between systems in the near future.

The consolidation and analysis of the collected data stored in the cloud is presented on a well-being/safety dashboard. Data is ranked automatically according to important standards such as ISO 11064. Specific business-related KPIs can be determined in relation to human factors and ergonomics.

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Send For Help recognised in prestigious ‘FT Future 100 UK’ listing

Send For Help (the lone worker protection business providing 24/7 emergency response via personal safety alarms) has been featured in the ‘FT Future 100 UK’ list recently published in The Financial Times and on FT.com. The prestigious list selected by an expert panel led by FT journalists features fast-growing UK companies that are also making an impact on their industry or, indeed, wider society.

The list is built on data from the ‘FT 1,000: Europe’s Fastest-Growing Companies’, in which Send For Help featured in April this year with a ranking at 625.

To make it into the first edition of the ‘FT Future 100 UK’, businesses had to excel in one of four categories: Environmental, Social and Governance, Disruption, Diversity and Consistent Growth. Send For Help was selected for the Disruption category, where the judges took into account measures such as R&D spend as a proportion of revenue and the company’s own pitch as a disrupter.

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Operating through its subsidiary brands Skyguard, Peoplesafe and Guardian24, Send For Help supplies keyfob-sized GPS personal safety alarms and smart phone apps providing 24/7 protection to over 150,000 lone workers.

Send For Help’s Monitoring Centre has direct links to police Control Rooms, so it can bypass the 999 system and receive a faster emergency response if clients are threatened, attacked or are otherwise in some form of danger.

The Surrey-based tech firm has a varied client roster across a large number of private and public sectors, including over 180 NHS Trusts and major High Street retailers, City banks and national pub chains, estate agents, the police service and more than 200 local authorities.

“It’s very encouraging that Send For Help continues to receive national and international awards from such prestigious publications,” said James Murray, CEO of Send For Help. “Our strategy as a disruptive company which delivers innovative services at competitive prices is clearly working. The whole team should be proud of what we’ve achieved.”

*For the full list visit https://ig.ft.com/future-100/2018/

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Critical infrastructure and Government GSOCs drive CNL Software’s IPSecurityCenter V5.7 PSIM

CNL Software, the Physical Security Information Management (PSIM) system software specialist, has announced the release of IPSecurityCenter V5.7. This latest release includes many feature enhancements that increase performance and reduce operational response times in large-scale, multi-sited and mission-critical deployments of IPSecurityCenter and will benefit those in the transportation, corporate security and public safety markets.

According to CNL, IPSecurityCenter leads the Global Security Operations Centre (GSOC) market for PSIM. This latest release improves CNL Software’s ability to manage across multiple Security Operations Centres (SOCs) and GSOCs, keeping the entire operation in harmony using enterprise wide visualisation to support the overall security mission for critical infrastructure and large-scale Government security programmes.

“We continue to invest heavily in developing the features that customers, partners and industry leaders inspire us to create,” commented Simon Knightley, CTO at CNL Software. “We listen to our customers and understand what’s important to them. Their ideas help us to innovate new ways in which to support them in making the GSOC a faster and more effective hub for all mission-critical security and life safety-related activity. They want their Control Rooms to see more, act faster and collaborate better throughout the whole organisation, which we help them to achieve using IPSecurityCenter V5.7.”

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CNL states that the V5.7 release differentiates CNL Software from other PSIM vendors and establishes IPSecurityCenter as the first choice PSIM solution for large-scale Government security programmes, critical infrastructure and facilities protection.

Some of the main enhancements within the new release include:

*More scalable for larger deployments: Enhancements support greater control over large-scale federated solutions, driving tightly managed GSOC operations
*Faster and more responsive: Improvements include faster access to historic alarm data with fewer clicks and rapid access to video from remote locations
*Support for 64-bit video: This ensures IPSecurityCenter leverages the latest developments in video technology and multi-thread processing for faster and more scalable solutions
*General Data Protection Regulation (GDPR)-ready security platform: Enhancements ensure that IPSecurityCenter is ready for the most demanding compliance processes, with security features such as two-factor authentication included such that there are no unauthorised changes to the system
*Improved decision support: Developments include new interactive dashboards that allow operators to access key performance indicators in real-time using a customisable device that can highlight alarm, human and machine data alike

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Arc Monitoring moves to double Control Room capacity

Arc Monitoring has completed a major upgrade of its Control Room facilities. The revamp of one of the UK’s fastest-growing independent Remote Video Response Centres (RVRCs) reflects the confidence Arc Monitoring has in the continuing growth in demand for the services provided by operators within its National Security Inspectorate (NSI) Gold Category II Control Room.

“The boom within the construction industry, as well as a large number of solar energy farms springing up all over the UK, are just two examples of where opportunities have been created for RVRCs such as that run by Arc Monitoring to offer a cost-effective alternative to having security officers on site on a 24/7 basis,” said Jonathan Sturley, managing director of Bristol-based Arc Monitoring. “This is in addition to the demand for our services from a diverse range of other vertical markets. The significant investment we’ve made in upgrading our facilities will ensure that we’re able to continue to recruit additional high calibre operators in line with demand.”

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In addition to doubling the number of workstations within its Control Room, Arc Monitoring has upgraded its IT infrastructure in order to take advantage of the latest data processing and network recording and storage technology. The business has also improved its demonstration and training facilities.

Established in 1999, Arc Monitoring partners with professional Installers across the UK. For over 18 years, the business has provided an alarm response service and remotely monitored thousands of sites across the UK.

Customers are offered free 24/7 technical advice on industry leading products such as those produced by CSL, Emizon, WebWay and Digital Communicators by Arc Monitoring’s in-house technical experts and field-based pre-sales team.

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ISM introduces Enterprise version of proven integrated security management system

Intergrated Security Manufacturing (ISM), a leader in the design, development and manufacture of ISMS technology, has just launched an Enterprise version of the company’s proven Genesys integrated security management system (ISMS).

Already deployed within the Critical National Infrastructure sector, the new ISMS offers end users “unparalleled scale, redundancy and ease of use”.

As an enhancement of the existing Genesys2, the Enterprise version has been developed with the largest organisations in mind. Genesys is fully-scalable to manage and control multiple sites from a single Control Room (or even a single workstation) across a country, or even across continents. It features the most advanced levels of encryption to ensure network security, and is accredited to the highest standards of Government national infrastructure security.

Stephen Smith, managing director of ISM, believes that the extension of the Genesys range gives customers greater choice. “There have been a number of articles in the security press talking about PSIM companies starting to develop systems that go beyond the current solutions and moving to a federated architecture. With Genesys, we’re already there. Genesys Enterprise resolves those issues associated with the increasing geographical scope of clients, corporations, Governments and institutions, while also adhering to a multi-tiered hierarchy or ‘federated’ system here total control is centralised, but allows individual sites to maintain local control.”

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Smith added: “This new addition is ideally suited to those large organisations with multiple sites across multiple regions who might also want to ‘flex’ to accommodate further sites and geographies as their needs evolve. As this comes from the Genesys stable, existing users only have to upgrade from their existing version to Enterprise without the expense of a complete technology refresh.”

Multiple systems, multiple manufacturers

Crucially, the new development allows the integration of multiple systems from multiple manufacturers – all from one holistic integrated security system. Every electronic security or fire safety device from CCTV and intruder alarms through to electronic locking and Public Address can be monitored and controlled from a single platform, regardless of who made them.

Most importantly, this solution includes the existing Migrating 3+ technology, a patented automatic fail-over technology that adds higher levels of automatic configurable redundancy and power. Control is effectively distributed across multiple workstations.

“We take power to your PC and multiple it by the number of PCs on your network,” added Smith. “What this means is that, if one PC fails, control is migrated to another PC on a seamless basis with no interruption or downtime. Our system isn’t restricted in its performance by the size or capability of a server, and nor does it require the expense of moving to server farms or using clustering software. It means we deliver the most extreme redundancy characteristics for the threats you’ve thought of, not to mention those that you haven’t.”

Continuing this theme, Smith observed: “The Enterprise development within the existing Genesys isn’t a development waiting for a trial site, but rather it has already been installed within a high-security Critical National Infrastructure project. It is tested and proven at the highest level and under the most demanding of conditions and has been very successful.”

‘True’ ISMS

Genesys is a ‘true’ ISMS built around intuitive software that combines a range of industry-leading features and benefits including an enhanced graphical user experience, 3D modelling and a comprehensive event management database. Events and alarms are presented to the operator clearly as and when they happen.

“Operators can be quickly trained to gain maximum advantage,” highlighted Smith. “The system also enables end users to make better use of their staff and resources since they don’t have to have all of their Control Rooms working on a 24-hour basis. Genesys is a truly unique solution offering advanced system architecture, unparalleled ease of use for the operators and the very low lifecycle costs.”

The ISMS software operates as a standalone platform over LAN or WAN networks for remote and local sites with workstations that can be transferred to any operating Security Control Room on the network. This offers the end user flexibility when closing down sites or buildings for off-peak or out of normal working hours or in the unlikely event of any system failures.

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Veracity showcasing end-to-end Command and Control solution at IFSEC International 2017

Veracity, a leading provider of solutions that solve real-world challenges in IP video systems, is showcasing a new suite of products at IFSEC International 2017 which neatly brings together the three cornerstones of its business: IP transmission, storage and display.

Following on from its acquisition of security Command and Control software manufacturer icomply, Veracity’s largest-ever IFSEC stand is built around a walk-through Control Room, promoting the company’s integrated security management platform powered by VTAS Pro.

Bringing together new and legacy third party video recording systems, VTAS Pro combines them with other security systems such as access control, LPR, guard tours and building management. This provides a “unified and coherent system” for the management and control of single or multiple sites, allowing system operators to be far more efficient in responding to incidents.

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VTAS Pro is fully-integrated with Veracity’s TRINITY direct-to-storage architecture and, fundamental to that, the advanced COLDSTORE surveillance storage system. It also features a full video and media wall display option which can be reconfigured ‘on-the-fly’ and in response to specific incidents or emergency situations.

Live views may be mixed with playback and media streams such as broadcast news, online data streams, maps or other graphical displays.

This end-to-end Command and Control solution is highly scaleable and supports a large number of operator workstations, with shared incident management and alarm receiving co-ordination. It’s capable of handling thousands of remote sites.

The system can provide integration with access control, building management, intruder detection, VoIP intercom systems and video analytics including ANPR and facial recognition. Several native security functions can be added to the system in a modular, customisable way such as guard tour, lone worker monitoring, dispatch, alarm monitoring and key management.

Veracity will also be presenting its new HIGHWIRE Powerstar Base 4 Encoder Replacement Kit containing a HIGHWIRE Powerstar Base 4 unit, four HIGHWIRE Powerstar Camera units and a 57V DC power supply (region-specific). This product bundle is a simple and cost-effective replacement for legacy analogue video encoders, allowing the end user customer to upgrade to IP cameras by re-using the coax cable and powering the new IP cameras with PoE over coax.

*Veracity will be exhibiting on Stand F1050 at IFSEC International, which runs at London’s ExCeL Exhibition Centre in Docklands from 20-22 June

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