Tag Archives: CCTV

Hanwha Techwin opens new demonstration showroom

Hanwha Techwin recently held an open day at its new European headquarters in Chertsey to officially mark the opening of its Wisenet showroom.

Distributors, installers and systems integrators from across the UK, many of whom were accompanied by end user clients, accepted an invitation to see Hanwha Techwin’s new demonstration and training facilities. This provided them with the opportunity to be among the first to have a close-up look at the new Wisenet X ‘extreme performance’ camera series, as well as the company’s premium 4K Wisenet P and feature-rich Wisenet Q cameras.

“We have simulated a Control Room environment within our new showroom facilities so that we can demonstrate many of the practical features built into our cameras,” said Chris Parry, country manager for the UK and Ireland at Hanwha Techwin Europe. “With cameras installed throughout our self-contained building and overlooking our car park, we’re able to show in real time the benefits that are achievable from the very latest advances in video surveillance technology.”

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Sitting at the ‘Control Room’ consul, Hanwha Techwin guests were able to put a wide range of Wisenet cameras through their paces via spot monitors and a large video wall. This allowed them an opportunity to test the usefulness of analytic solutions like ANPR, people counting and heat mapping as well as privacy masking and advanced Gyro digital image stabilisation.

Commenting on his visit to the new demonstration facility, Paul Miller (director of systems integration specialist RJ Pro-Vue Ltd) said: “I was very impressed and will certainly be taking advantage of the opportunity to bring my existing and potential customers to Chertsey so they can benefit from hands-on demonstrations of the technology built into the Samsung Wisenet cameras and recording devices.”

Nick Kalsi, technology consultant for Edwardian Hotels London, also felt his time was well spent visiting the new showroom. “We are an existing and satisfied user of Wisenet cameras and, together with Mohamed Elsebahy, group CCTV manager for Edwardian Hotels London, I was particularly interested in the detailed demonstration of the new Wisenet X cameras. We will certainly consider deploying these at one of our new hotels.”

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Emprise Services wins contract to secure London’s Camden Market for next three years

Emprise Services plc, a leading support services provider in the spheres of security and cleaning, has been awarded a contract to provide security guarding services for London’s Camden Market in a £3 million, three-year deal.

After proceeding through a competitive tendering process, Emprise was appointed as the preferred bidder from five other companies to provide security services, which include guarding, CCTV and key holding services for Market Tech, which encompasses Camden Lock, Stables Market and Union Street Market.

All services will be managed by Emprise’s National Support Centre, along with dedicated on-site and mobile response teams.

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Mark Langworthy, Emprise’s managing director of security, informed Risk UK: “Emprise was awarded this contract after stiff competition in a rigorous tendering process as a result of our experience in the TUPE transfer of large in-house teams, our strong leadership credentials and commitment to innovation via emprise-iP.”

Langworthy added: “Our reputation is built on long-term partnerships with our clients, which has enabled us to provide security services to some of the leading facilities in the country. We’re very much looking forward to working with the Camden Market team.”

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Hikvision launches new website and outlines Roadshow Series for 2017

Hikvision UK and Ireland has launched a new website at www.hikvision.co.uk. With tailored content for the UK and Ireland market, the new website forms part of Hikvision’s wider marketing strategy in the region.

In addition to information on localised product content, news and details of its authorised distributor network, Hikvision UK and Ireland is now able to promote all industry events that the business will be attending.

Andy Keeley, marketing manager for Hikvision UK and Ireland, stated: “Our new website builds the foundations for our customer communications moving forward. We now have the flexibility to promote product content, news and events which are applicable to our UK and Ireland customer base along with relevant news and information from our international headquarters. We’re also very pleased to announce the dates and locations of our Spring 2017 Roadshow Series on our new website.”

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Taking place in March in five cities across the UK and Ireland, the Hikvision Spring 2017 Roadshow Series is designed to demonstrate the latest technological advancements from Hikvision including 4K and H.265+ surveillance cameras, the Hikvision 24 MP PanoVu, thermal imaging solutions and the latest in Automatic Number Plate Recognition technology.

Hikvision will also be joined by Pyronix, Seagate and Wavestore who will all be demonstrating their latest products and solutions. Further details and event registration can be found at: www.hikvision.co.uk/roadshow

The new Hikvision UK and Ireland website will continue to evolve to ensure that industry professionals are kept up-to-date with the latest news and product details.

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Dantech joins Axis Communications’ Technology Partner Program to deliver innovative power solutions

With over four decades of experience and innovation in power supply technology under its belt, Dantech Electronic Engineering – the UK manufacturer of off-the-shelf and bespoke specialist power supplies and ancillary equipment for security applications – has joined the Axis Communications Technology Partner Program (TPP).

Known worldwide as a leading security manufacturer of network video-based security solutions aimed at sustaining quality video performance for its global customers base, Axis Communications has enlisted Dantech into the TPP to provide innovative and secure 24/7 power technology via Dantech’s comprehensive range of power supply solutions.

The Axis Communications partner network of 80,000 resellers and system designer partners in 179 countries will now have access to Dantech’s unparalleled expertise in low voltage and Power over Ethernet (PoE) power supplies designed to help them deliver total security system solutions.

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Known for its extensive range of analogue and PoE power supply and ancillary products, Dantech’s range of power products enables camera surveillance or access control equipment to be deployed whether specified with DC or AC low voltage, PoE or a mixture of supply voltages to suit the requirements of individual components.

With Dantech technology, power distribution decisions based on key factors such as reliability, continuity, accessibility, compliance, physical security and cost can all be catered for to deliver robust and flexible networked power solutions.

“We’re thrilled to partner an industry innovator such as Axis,” said Tim Scott, director at Dantech Electronic Engineering. “Through the Technology Partner Program initiative, we’re looking forward to raising awareness of the critical role effective power delivery plays in supporting robust 24/7 video and access control solutions, and for mission critical applications, without interruption of service and using full battery back-up.”

Scott added: “We’re very excited about the opportunity to extend the benefits of our range of analogue and switch mode power supplies, including UPS battery back-up, PoE switch and PoE injector power products to a whole new audience.”­­­

In response, Doug Adams (business development manager for ADP/TPP at Axis Communications in Northern Europe) enthused: “Axis Northern Europe ise delighted to have Dantech join the TPP program. The company’s range of innovative equipment will enable our system integration partners to provide a wide range of power supply options for Axis Communications’ products.”

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Bosch launches latest variant of Starlight camera technology

Bosch Starlight cameras deliver the highest quality of relevant video surveillance, even in extremely low light conditions. From October, the Starlight portfolio will be even further enhanced thanks to improved light sensitivity, improved front and backlight compensation and higher frame rates as well as a wider choice of resolutions and form factors.

Another compelling enrichment is that all Bosch IP 6000, 7000 and 8000 Starlight cameras will feature Bosch video analytics at the edge as standard instead of an optional feature requiring no additional investment or license fees from the customer.

Bosch feels that offering video analytics at the edge as standard is now a necessity to cater for the ever-increasing demand for details and the proliferation of cameras. Bosch video analytics add sense and structure to video data already at the point of capture (at the edge), enabling end users to effortlessly search through large amounts of video data and pinpoint the information that matters most to them. In this way, end users can take appropriate action faster, easier and more efficiently. It also enables them to reduce network strain and storage requirements by streaming only the data that’s needed.

The complete IP Starlight camera portfolio from Bosch offers a wider selection of resolutions (720p, 1080p and 5 megapixel) and form factors including fixed box, fixed dome or moving dome cameras, as well as extremely rugged moving cameras for when conditions become tough. The Starlight portfolio also offers higher dynamic ranges of up to 120 dB for perfect exposure in all lighting conditions regardless of front and backlight, as well as frame rates of up to 60 fps to easily capture fast-moving objects.

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In addition, the latest sensor technology, combined with sophisticated noise suppression, results in a light sensitivity of 0.0069 lux in colour and 0.0008 lux in monochrome for the 1080p models. This enables Starlight cameras to produce full colour images in the dark beyond the point where other cameras have switched to monochrome.

Where other cameras fail to show any image at all, Starlight cameras are still capable of delivering detailed monochrome images.

Video analytics at the edge

Bosch’s video analytics at the edge enables Starlight cameras to interpret data and decide what and when to stream based on configurable triggers, in turn minimising bandwidth requirements if needed. The end results are relevant alerts and key statistics which enhance the accuracy of the video surveillance system, providing relevant data for numerous security and non-security applications and substantially reducing the margin of error that comes with time-consuming and labour intensive 24/7 human surveillance.

A full suite of Essential Video Analytics is provided as standard without additional license fees on the DINION IP Starlight 6000 fixed box and FLEXIDOME IP Starlight 6000 fixed dome cameras at competitive price points. All IP 7000 and IP 8000 Starlight cameras are equipped with state-of –the-art Intelligent Video Analytics from Bosch: a full suite of robust video analytics algorithms offering the highest accuracy for the ultimate in video analytics. These analytics require no additional investment or license fees from the user.

Essential Video Analytics offers 15 different video analytics algorithms that can be used for advanced intrusion detection and enforcing Health and Safety regulations. It also possesses business analytics capabilities, such as people counting and crowd density information for retail environments.

Intelligent Video Analytics is specifically designed for the most demanding environments. It has the added capacity to deliver the highest level of accuracy for mission critical applications such as those at perimeter protection for airports and critical infrastructures, ship tracking and traffic monitoring.

In addition, Intelligent Video Analytics offers 17 different video analytics algorithms and can do everything that essential video analytics does. What makes the former stand out is its ability to differentiate between genuine security events and known false triggers such as challenging environments where snow, wind, rain, water reflections and distance could make images even more difficult to interpret. This helps to minimise costly false positives and enables end users to focus on what’s relevant to them.

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Hanwha Techwin Europe expands Customer Satisfaction Team

In addition to investing in technicians based locally in countries across Europe, Hanwha Techwin Europe has also recruited a team of multilingual technicians and logistics experts who have been highly trained to provide advice on all products within the company’s wide range of video surveillance solutions.

“We know that having innovative, feature-rich cameras, recorders and software that can provide installers, system integrators and end users with a competitive edge isn’t enough,” said Bob Hwang, managing director at Hanwha Techwin Europe. “In order to achieve our ambition of being the market leader, we also have to offer outstanding pre- and post-sales support services. This includes efficient fulfilment of orders, RMAs and repairs, as well as offering Hotline telephone support for any customer who needs a rapid response to a technical query.”

Hwang continued: “The ongoing investment in our future by our new parent company means that we’ll continue to expand our Customer Service Team in line with demand and, in the process, work more closely with our customers. We’re endeavouring to continually improve in everything we do, and that’s why all requests for technical support, RMAs and repairs are recorded. These are key learning indicators which we can analyse and use as part of our product development cycle to ensure that our cameras and recording devices are the most reliable products on the market.”

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Bob Hwang: Managing Director at Hanwha Techwin Europe

Service

A facility in Holland, which provides a base for the Hanwha Techwin Europe multilingual team of technicians, also houses a repair centre which is enabling Hanwha Techwin Europe to consistently fulfil its commitment to a five-day turnaround on repairs if a fault develops. This is complemented by an Advanced Replacement service which is designed to provide installers with the assurance that they can repair a video surveillance system at the earliest possible opportunity.

Hanwha Techwin’s video surveillance products have proven to be highly reliable which is why the company confidently offers a full three year warranty. Nevertheless, it’s appreciated that, when a problem occurs, it can be frustrating to have to wait until a faulty product has been assessed before a replacement is supplied.

The Advance Replacement service means that, if a product develops a fault during the first year of its three-year warranty, a replacement will now be dispatched to a specified address within 48 hours of the request being received.

Customers who are part of the Hanwha Techwin STEP Partnership Programme can take advantage of the Advance Replacement service for up to two years of a product’s three-year warranty.

Logistics

The facility in Holland is also the company’s main European warehouse. Staffed by logistics experts, it’s actively ensuring that the company can deliver all in-stock orders to anywhere in Europe within three days.

“Our ongoing investment in customer service is enabling us to react quickly and effectively to a wide range of pre- and post-sales demands,” concluded Hwang. “Our distribution partners, for example, occasionally need to fulfil large orders which have not been forecasted. By working in harmony with colleagues in our manufacturing division, we’re consistently succeeding in delivering at least 90% of the products required for each of these orders within two weeks.”

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Norbain welcomes Panasonic to customer solutions portfolio

Norbain has added Panasonic’s CCTV cameras, recorders, access control and video intercom products to its portfolio, in turn further enhancing the security solutions offering available to its customers.

Norbain aims to work with both new and existing suppliers and manufacturers to ensure it brings the most promising innovations to its customer base. The ability of Panasonic to combine multiple security products makes the company a great choice for clients looking towards a Total Security Solution.

In addition, Panasonic proprietary technology such as Rain Wash Coating, Smart Coding, VIQS (Variable Image Quality on Specified Area) and People Masking renders Panasonic CCTV systems “among the most advanced and cost-effective” on the market.

PanasonicLogo

Mark Field, supplier relations director at Norbain, commented: “We undergo constant product research and evaluation in order to guarantee that our product range remains the most comprehensive and advanced in the industry. Panasonic significantly enhances our market offer.”

Yojiro Matsubara, managing director of Panasonic System Communications Company Europe, explained: “I’m delighted that our products have been added to Norbain’s extensive portfolio. We strongly believe that Panasonic’s CCTV systems provide the best long-term value for money in the industry. We look forward to helping Norbain take this message to the market.”

Norbain will now be supplying a wide range of Panasonic security products, including the recently-launched bullet camera range, the True 4K dome and box camera range as well as the award-winning VL-SWD501EX/UEX wireless video intercom system, which recently won an Innovation Award at the 19th DECT World Awards.

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