Tag Archives: End Users

Nittan’s collection of technical guidance videos now available to view on YouTube

Nittan Europe, the manufacturer of conventional and addressable fire detection products, has released seven new technical guidance videos on its YouTube channel. These follow on the back of its previous highly successful videos, which form part of Nittan’s customer experience, enabling the business to connect with end customers via different mediums.

Presented by product support manager Barry Sargent, the videos address frequently asked questions relating to the Nittan evolution1 Fire Alarm Control Panel. These include the panel’s quick start option, set up, navigation, ‘Cause and Effect’ programming, a PC configuration tool overview and PC configuration tool ‘Cause and Effect’, in addition to Nittan’s Evolution Loop Calculator.

The videos provide simple step-by-step instructions that aim to serve as a guide or memory jogger for engineers such that they can the most advantage for Nittan products on behalf of their end users.

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Lee James, general manager for product marketing at Nittan Europe, said: “The short video format with clips of between two and four minutes has proven very popular with our customers. We’re providing quick bursts of information in an easy-to-assimilate way. Our customers now have easy access to technical guidance on site or in their office with video clips literally at their fingertips via smart phones and tablets. We aim to continue building our video library in the coming months. The video clips are a guide and not intended to replace official manufacturer training which Nittan continues to provide free of charge at its Old Woking offices.”

*The new technical guidance videos can be viewed at https://www.youtube.com/user/NittanChannel/videos

**Also available on the channel are existing videos about Nittan’s Dual Optical Detector and how to use the EV-AD2-EXT Evolution Programmer

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ASSA ABLOY UK relaunches Foundations Plus training course for security professionals

Access control solutions specialist ASSA ABLOY UK has relaunched its popular Foundations Plus course, which covers minimum performance standards, Dynamic Lockdown and the Construction Products Regulation.

The Foundations training course covers the majority of standards applicable to doorsets – from hinges through to door selectors – and helps delegates to understand the needs of a door, from its location within the building to the purpose the door must fulfil.

The Foundations Plus course represents an advanced add-on to the basic Foundations course, going one step further in educating delegates on industry terminology. This provides attendees with the knowledge to specify products that are suitable for both the application and door type.

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The course covers the locking and escape requirements for access control electric locking in both retrofit and new build applications, in turn ensuring a safe and secure solution. Enrolment on the Foundations Plus course is subject to having successfully completed the Foundations course.

Pat Jefferies, commercial director at ASSA ABLOY UK, said: “The first relaunched Foundations Plus course was successfully hosted at ASSA ABLOY UK’S headquarters on Friday 23 February, with a full house of customers and specifiers. The course uses the theory and knowledge gained from the basic Foundations course to ensure the correct specification of compliant electric locking solutions for access control doors. It provides an excellent link from the Foundations course to our more advanced training modules such as Electric Locking.”

Jefferies added: “Foundations and Foundations Plus can both be used to gain valuable Continuing Professional Development points, so we encourage anyone involved in the specification of doors and access control solutions, whether they’re an installer, a security manager, an end user or specifier, to be involved.”

*Foundations Plus course dates for 2018 are Friday 25 May, Friday 27 July and Friday 19 October. For further information or to book a place on one of the courses, visit www.abloy.co.uk/academy, call 01902 364 500 or e-mail: academy@abloy.co.uk

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IFSEC organiser UBM previews ‘The Future of Security’ Seminar Theatre powered by Tavcom Training

In partnership with Tavcom Training, the provider of accredited security systems training courses, IFSEC International organiser UBM has unveiled some of the detail behind ‘The Future of Security’ Seminar Theatre. Sponsored by Panasonic UK, this will deliver a range of essential CPD-accredited presentations on the very latest in security technology design and integration when IFSEC 2018 runs at London’s ExCeL from 19-21 June.

Physical security systems are now heavily dependent on IT-based platforms. This intersection of technologies has opened up significant potential for security installers and engineers to offer even better solutions for their end customers. To reflect this demand, ‘The Future of Security’ Theatre will focus on these opportunities in offering a full set of free seminars. The sessions will expertly target key areas addressing cyber security, IT Best Practice, practical IP networking, integration and system design plus a wide range of additional core areas. All sessions will be delivered by specialist Tavcom trainers.

Delivering insight into the major security challenges, the cyber security sections will look into how robust approaches can strengthen an existing physical security system, providing the end user with even greater resilience to cyber threats.

From an IT security aspect, the sessions will include sessions on understanding firewalls and identifying vulnerabilities which can be inherent in the installation process. In addition, there will be exclusive sessions on the use of drones in security and how this technology is both a benefit and a hazard.

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‘The Future of Security’ Theatre will be a major element in the new ‘Show Me How’ project at IFSEC International 2018, which will identify education opportunities and exhibiting companies as key destinations where visitors can go to learn about Best Practice and capabilities. Exhibitors will host technical experts on their stands to ensure visitors gain a direct understanding of the products and solutions and making sure they leave fully equipped with the right knowledge.

At the event, all ‘Show Me How’ areas and exhibitors will be clearly signposted to help visitors make the best possible use of their time at IFSEC 2018.

With cyber crime being an ever-present threat exploiting business weaknesses around storing data in multiple locations, Panasonic UK is proactively taking action to thwart such threats by expanding its cyber offerings. In particular at IFSEC International 2018, the business will focus on how integrators and installers can bring additional value to end users by providing ‘cyber safe’ environments.

Paul Tennent, sales director at Tavcom Training, stated: “As a leading training provider for the security and fire installer sectors, Tavcom is excited to be part of the new position IFSEC is taking as a major education provider. Its been interesting to see the insights and research IFSEC has gained over the past year, particularly so in regard to the expectations and direct needs of the installer community. It’s also acutely apparent that growth areas and technologies in and around cyber security are becoming critical, so we’re happy to lend our expertise to the wider IFSEC audience.”

Gerry Dunphy, brand director for IFSEC International, responded: “We’ve been through an extensive research programme over the past 12 months which has provided IFSEC with a clear set of directions, matching the direct needs of our customers. They’ve told us they have a need to understand the future. They need guidance on areas such as how cyber security impacts on physical systems and they need to hear from specialists they can trust. Working with Tavcom Training on ‘The Future of Security’ Theatre is the perfect solution given Tavcom’s history and expertise in these core areas. Our customers have told us what’s keeping them awake at night and it’s IFSEC’s duty to help them rest more comfortably.”

*IFSEC International 2018 is co-located with FIREX International, Safety & Health Expo and The Facilities Show, offering a strategic blend of related business to business events focusing squarely on the protection and management of people, property and assets

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Intercoax announces partnership and Webex training with Clear Vision Technologies

Intercoax, the global manufacturer of high-performance Ethernet-over-Coax and twisted pair video, data and Power-over-Ethernet (PoE) transmission products has announced a partnership agreement with Clear Vision Technologies.

Sharing a joint ethos of commitment to customers in the provision of high-quality transmission products, Clear Vision Technologies – the specialist distributor of IP, wireless and fibre optic transmission equipment – has entered into an agreement with Intercoax to become an official reseller and systems integrator of Intercoax products.

At the same time, Clear Vision Technologies has announced a joint collaboration with Intercoax to host two online Webex training events that will cover Intercoax transmission products, benefits and applications. Clear Vision Technologies is now inviting interested parties to register for the two scheduled Webex training sessions. These events are to be held on 6 March at 10.00 am and 8 March at 2.00 pm.

Registration is via sales@cv-tech.co.uk

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“Many of our customers are looking for faster and less intrusive ways of migrating legacy copper systems to IP,” explained Sarah Moss, commercial director at Clear Vision Technologies. “Using the Intercoax range, installers can easily upgrade to IP using existing infrastructure without the need to install new cabling, which keeps their costs and disruption to end user sites to an absolute minimum.”

Moss continued: “Intercoax has extensive expertise in Ethernet-over-Coax and twisted pair video, data and PoE technology. Most importantly, that expertise is backed up by solid customer support. The Intercoax product range offers just about every combination needed for upgrading to IP, whether it’s for a simple point-to-point camera link or a more comprehensive, multi-channel system upgrade.”

Vincent Matthys, CEO of Intercoax EMEA, responded: “We’re very pleased to be working with such a highly-experienced supplier of transmission solutions as Clear Vision Technologies. Our tried-and-tested Intercoax transmission technology is proven to support installers when they want to easily migrate analogue systems to IP over existing coax or UTP cable infrastructure and at extended distances. Now, our range of reliable single and multi-channel data and PoE solutions is available via a quality UK supplier.”

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Hikvision opens new demonstration and training facility in Manchester

Hikvision has opened a Northern demonstration and training facility to support customers in the region. Based at Media City in Manchester, the new facility showcases the latest Hikvision products, solutions and technologies together with outlining the real-life benefits they can bring to both end users and installers of the products.

Also forming part of the facility is the new Hikvision Academy training centre which can comfortably train 30 engineers at one time in a number of courses including the popular HCSA training course along with the new Hikvision HCSP and VMS courses.

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To celebrate the official opening, Hikvision carried out guided tours of the new facility for invited guests, running through the latest products and technologies on display. This was followed by an evening event where the official ribbon-cutting ceremony took place.

“We’re delighted to officially open the new Hikvision demonstration and training facility here in Manchester,” said Gary Harmer, sales director for Hikvision UK & Ireland. “We take great pride in providing Best in Class products and solutions for our customers and their end users. Coupled with this, we’re showing commitment to our customers by listening to their requests and supporting them by providing the tools required to specify and install Hikvision solutions to the highest possible level.”

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*To find out more about the new Hikvision demonstration facility or the training courses available at the Hikvision Academy in Manchester visit www.hikvision.co.uk

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Johnson Controls introduces C•CURE Go Install App from Software House

Johnson Controls has announced the introduction of the C•CURE Go Install App for use with the Software House iSTAR Ultra LT. The new App provides a more efficient and convenient means of configuring or updating information on the iSTAR Ultra LT controller without having to physically access the unit.

Working with an embedded Bluetooth antenna that can be turned on and off remotely to ensure network security, end users simply log into the C•CURE Go Install App to perform a host of tasks, including configuring the network settings on the controller, rebooting the device and checking its status.

The App is ideal for use with iSTAR Ultra LT controllers that are difficult to access for manual configuration, such as those units located high above doorways or perhaps behind ceiling tiles.

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The password-protected App works for end users within range of the controller, including in-house security staff, integrators or system installers. Using the App replaces having to make changes on or check status directly from the controller.

“Using the C•CURE Go Install App with the iSTAR Ultra LT minimises the disruption that can be caused by having to access the controller itself,” said Rafael Schrijvers, access control product marketing manager (EMEA) within the Building Technologies & Solutions business at Johnson Controls.

“Increasingly, there are applications, such as hospitals with sealed ceilings, where physical access to the controller just isn’t feasible. Using the intuitive App to perform myriad tasks provides a more efficient option.”

*For more information on the C•CURE Go Install App for use with the iSTAR Ultra LT visit http://www.swhouse.com

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