Tag Archives: End Users

Reliance High-Tech and Secure Logiq form partnership to promote use of specialist surveillance servers

Reliance High-Tech, the independent security technology integrator, has formed a new partnership with Secure Logiq. Over the last decade, Secure Logiq has become established as an advanced manufacturer of state-of-the-art HD servers that are purpose-built for surveillance-based applications. Reliance High-Tech’s customers will now have access to technology that can process data from up to three times as many cameras as some of the most commonly used servers.

Secure Logiq’s long-standing experience in both the IT and security sectors sits well with Reliance High-Tech’s own background and, as such, both companies aim to change the perception of server technology, highlight its fundamental role and make it a key consideration when it comes to system design. Not only does this benefit the end user in terms of enhanced functionality, but it also means less time specifying, configuring, installing and commissioning.

“Reliance High-Tech only works with Best-in-Class technology providers, so I’m delighted to have formed this partnership with Secure Logiq,” commented Tom Clarke, sales director at Reliance High-Tech. “The worlds of security and IT are now more closely aligned than ever before and we share the view that only servers that have been specially designed for surveillance purposes can create a system that’s fully optimised, energy efficient, reliable and secure. Working with Secure Logiq means that we can add more value and give our customers an unrivalled level of service.”

Secure Logiq offers a range of off-the-shelf devices alongside a custom build service. Its UK-manufactured servers are specifically optimised to efficiently handle multiple streams of HD video data, with a range comprising 1U, 2U, 3U and 4U devices that enable the recording of more channels at a faster rate and the ability to store data for extended periods.

For example, the top of the range HPS-4U-XL Series offers over one Petabyte of storage, three advanced RAID 6 arrays and dual redundant ‘hot swap’ power supplies for total peace of mind in mission-critical applications.

Uptime is everything

For Reliance High-Tech’s customers, it’s fair to state that uptime is everything. Their surveillance technology must be fully operational on a 24/7 basis. Leveraging Secure Logiq’s Logiqal Healthcheck utility, coupled with Reliance High-Tech’s extensive IT monitoring capability, enables an “unprecedented” level of proactive support for customers. 

In the unlikely event of malfunction, the combination of Secure Logiq’s detailed design configuration and Reliance High-Tech’s ISO 27001 and ISO 22301 experience results in fast, effective, secure and robust systems that are proactively monitored.

This means that Reliance High-Tech’s team members have all the information they need to address any issue immediately, proactively, securely and with information security at the very heart of every action.

Missing piece

“Many installers still specify traditional IT servers that simply do not offer the level of processing, storage density, resilience, throughput and overall performance required by modern surveillance systems,” explained Robin Hughes, Secure Logiq’s co-founder. “We provide the missing piece of the HD surveillance jigsaw with servers that are specifically designed for this purpose.”

Hughes added: “Our dedication to innovation and the highest standards of customer service and support are shared by Reliance High-Tech. Together, we will ensure that end users receive the best value and maximum return from their surveillance investment.”

Tom Clarke concluded: “The marriage of Secure Logiq’s standards of excellence with Reliance High-Tech’s IT capability, service capability and advanced monitoring services delivers a new level of system performance, integrity and pre-emptive maintenance and support which we’re extremely excited to introduce to our customers.”

*For further information visit https://reliancehightech.co.uk/

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Hanwha Techwin launches temperature detection thermal camera

The dual-purpose Wisenet TNM-3620TDY camera from Hanwha Techwin is equipped with QVGA thermal imaging and HD capabilities designed to help businesses operate safely during the COVID-19 era.

The TNM-3620TDY is a bi-spectrum, multi-channel device which incorporates a QVGA-class thermal imaging camera and a 2 MP video surveillance camera. As such, it can detect heat and measure temperature with a very high degree of accuracy, while providing visual verification of people within its field of view.

In body temperature mode, the QVGA-class thermal imaging camera is able to estimate a person’s temperature within a range of 30⁰-45°C, with +/-0.5⁰C accuracy. When supported by black body technology, the accuracy increases to +/-0.3⁰C, allowing the TNM-3620TDY to provide a strong indication that a person may have a fever.

Offering support for deep learning AI-based face detection functionality, the TNM-3620TDY can measure the temperatures of up to ten individuals in real-time at a distance of up to 3 metres, with operators able to choose to view either the captured thermal images or standard HD video images.

IEC 60601 certification

The TNM-3620TDY is compliant with a series of device technical standards for the safety and essential performance of medical electrical equipment published by the International Electrotechnical Commission (IEC).

In addition, Hanwha Techwin has completed the FDA facility registration process and device registration for the TNM-3620TDY in respect of FDA 510(k) clearance which is in progress.

In normal radiometric mode and with a high degree of accuracy, the thermal imaging camera detects and measures changes in temperature within the -20⁰C to 130°C range. End users are able to set up detection zones to cover specific areas of interest within the camera’s field of view. This provides a powerful tool which generates alerts when there’s a threat of fire in recycling, waste management and landfill-type facilities where spontaneous combustion may occur. A detected change in temperature may also be a warning that machinery in factories, processing plants, cold stores or utilities is faulty.

In addition, a spot detection feature enables operators, via a web viewer, to click on any pixel within an image and obtain a measurement of the temperature of the area covered by that pixel.

WiseStream II technology

The TNM-3620TDY supports H.265, H.264 and MJPEG compression formats, as well as WiseStream II, a complementary compression technology which dynamically controls encoding, balancing quality and compression according to movement in the image.

Bandwidth efficiency is improved by up to 75% when compared to current H.264 technology when WiseStream, which is unique to Wisenet cameras, is combined with H.265 compression.

The 2 MP video surveillance camera features a set of Intelligent Video Analytics which include directional detection, motion detection, enter/exit, virtual line, audio detection and camera tampering detection.

The TNM-3620TDY has a Micro SD/SDHC/SDXC slot which allows up to 256 GB of video or data to be stored at the edge should there be any disruption to the network. Video evidence, which potentially might have been lost, can therefore be retrieved when the network connection has been restored.

Capability to deliver

“Regretfully, some so-called ‘fever screening’ solutions devised by other manufacturers have attracted negative publicity,” said Uri Guterman, head of product and marketing for Hanwha Techwin Europe. “In my view, this is because they’ve been oversold in terms of what they’re capable of delivering.”

He continued: “Although we’ve often been the first to market with new product developments and technologies, in this instance we’ve taken the time to develop the TNM-3620TDY and ensure that it’s fit for purpose. We highly value the trust our customers and business partners have in our ability to provide solutions which do not compromise on performance and quality. In this respect, they can be confident that this camera will meet, if not exceed, their expectations.”

In conclusion, Guterman stated: “The TNM-3620TDY is a great addition to our suite of COVID-related solutions, which includes face mask detection, occupancy monitoring and AI deep learning-based social distance measuring applications.”

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Dahua’s TMAC integration with PAC access control helps keep workplaces safe

PAC has produced an integration guide for Dahua’s Thermal Monitoring Access Control (TMAC) terminal to allow easy checking of an individual’s temperature as well as confirmation that a face mask is being worn when someone’s entering a building or any area secured by PAC access control. This integration guide is for use in the UK, Europe and the APAC region.

As businesses continue to adapt to the current COVID-19 measures, building managers need technology to help them enhance the safety of building occupants. In conjunction with other measures and procedures, and as part of an overall strategy, thermal monitoring and automated face mask detection presents an additional method for controlling security and adherence to safety measures by visitors to a given building.

PAC’s long-standing tradition of security integration with Time and Attendance, CCTV monitoring and other building and occupancy control services is now extended to the Dahua TMAC terminal, which has the functionality to check a person’s temperature and determine if a face mask is being worn when they’re entering a building or specific area.

This integration with Dahua’s TMAC allows access rights for individuals to be dynamically managed. By taking an output from the Dahua TMAC into the PAC access control system, access rights can be withdrawn for anyone not meeting the safety standards required to gain entrance.

Integrators will find set-up simple, with only some basic wiring and a few configuration settings within the Dahua TMAC required in order for the system to be ready and active. For end users, access control list set-up and management are also easy with a single access control system provided for the management of all secured areas and entrances.

Multifactor authentication supports the Dahua temperature and mask checking functionality before being able to use the PAC access control ID device to unlock the secured entrance.

A single keyholder database enables the clear demarcation of building controls as the PAC access control system is used for all access control and the Dahua TMAC is effectively employed as an added check for temperature and mask wearing.

*To access a copy of the integration visit http://pacgdx.com/products/dahua-tmac-integration-with-pac

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Eagle Eye Networks appoints David Barr as enterprise sales manager for EMEA

Eagle Eye Networks, the global leader in smart cloud video security, has appointed David Barr as enterprise sales manager for Europe in order to build the enterprise market segment throughout the region.

Barr has 30 years of experience in the security industry, joining Eagle Eye Networks after 17 years with Xtralis ADPRO, which in recent times was acquired by Honeywell. 

In his new role, Barr will work with Eagle Eye Networks’ global and EMEA end users and partners to develop their strategy as the security market transitions from an on-premise recorder market to a true cloud market for video surveillance. 

“This change isn’t happening overnight, but the great thing about Eagle Eye Networks is the possibility to start with a hybrid on-premise and cloud solution where clients can immediately see the benefits of the cloud without investing in new hardware,” explained Barr.

David Barr

“Eagle Eye Networks works with more than 3,500 existing analogue or IP cameras. Even DVRs can now be directly connected to the cloud. This is a game-changer for those companies wishing to upgrade their video surveillance, migrate to the cloud for additional cyber security and better manage their operations in a multi-site environment.” 

Rishi Lodhia, managing director for the EMEA region, added: “The creation of this new role and the experience David brings to Eagle Eye Networks illustrates the company’s continued growth and commitment to support enterprise customers within the region. Enterprise customers are transitioning rapidly to the cloud due to easy API integrations and open platform capabilities.”  

This appointment follows the recent announcement of an investment in Eagle Eye Networks of $40 million from Accel such that the business can further develop its cloud solution and Artificial Intelligence capabilities globally.  

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Genetec unveils ‘Innovate Everyday’ webinar series for end users and integrators

Genetec, the developer of unified systems for enhanced security, operations and intelligence, has announced a new series of webinars designed to assist end users and system integrators in navigating these testing times.

The sessions outline ways in which customers from various industries are repurposing their existing physical security systems in order to solve specific pandemic-related issues. In addition, they will cover ways in which Genetec is evolving its own solutions to address critical new requirements.

GenetecWebinar

The details for the upcoming webinars are as follows:

Thursday 16 July

Privacy now and after COVID-19 Amid a public health crisis, the global pandemic is raising questions about privacy. How can technology help?

Tuesday 21 July

Physical security innovations to help during the pandemic In this session, experts will discuss the new reality and how technology is being developed and deployed

Tuesday 4 August

Delivering new innovations Experts from Genetec, Quanergy and HID will discuss collaborative innovations that are supporting end users in the current environment

Tuesday 18 August

Identity as the new perimeter Experts will discuss why identity is now the backbone to infrastructure management and the enforcement of security policies

Wednesday 26 August

Machine Learning: Making sense of data Data scientists will explain the use of machine learning to improve product performance, give users greater insights into their physical security data and enable organisations to more effectively automate their processes

*For more information or to register for any of these webinars visit https://www.genetec.com/innovate-everyday

**Watch the promotional video here: https://www.youtube.com/watch?time_continue=1&v=auYzGXGbxgE&feature=emb_logo

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AMG Systems continues expansion drive with appointment of two regional sales managers

Transmission solutions specialist AMG Systems has announced the appointment of Steve Dunning and Rob Kidd as regional sales managers.

Dunning’s new role will see him supporting the North of England and Scotland. His previous security industry experience includes systems integration, manufacturing and, latterly, sales roles at Pro-Vision and EET Europe.

Focused on the adoption and configuration of IP CCTV systems, Kidd’s career has developed by dint of working for companies such as Axis Communications, Anixter and Comnet. Based in London, Kidd’s new role encompasses supporting AMG Systems customers in the South of England and Ireland.

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“Working closely with installers, system integrators, end users, specifiers and consultants, my focus will be to develop sales and increase the awareness of AMG Systems as a UK manufacturer of environmentally robust Ethernet, wireless and fibre optic transmission solutions,” said Dunning.

Kidd commented: “In short, I will be looking to establish AMG Systems as the UK’s ‘Go To’ manufacturer for industrial transmission equipment, helping to make advanced network configuration simpler for everyone.”

Commenting on the two new regional sales manager appointments, Steve Clarke (AMG Systems’ managing director) explained to Security Matters: “We’re welcoming Steve and Rob to our highly experienced team. AMG Systems is building a solid platform to implement its expanding portfolio of high-performance transmission products. The appointment of the two new regional sales managers will support our drive to deliver first-class customer support across all of the regions in which we operate.”

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Security challenges in telecoms sector met head-on by access control systems

As Catherine Laug explains, the telecoms industry has grown at such a remarkable rate that it’s now a key part of our everyday lives. At present, the COVID-19 pandemic has created an unprecedented requirement for almost all industries to operate a ‘working from home’ policy and to provide the general public with an increased access to online services, in turn making the telecoms industry even more vital.

A major impact of this fundamental change is the presence of a growing number of telecoms facilities, which are proving to be the cornerstone of service delivery. Equipment is often located in isolated areas, so strict access control systems are needed to keep any vulnerability to an absolute minimum.

Telecoms companies cover vast expanses of land to keep the service up-and-running for their customers. This involves several tens of thousands of plants and facilities, from mobile phone towers through to street cabinets for the wired network. This underlines the value of a standardised access control strategy to simplify access to all sites.

Now, maintenance technicians no longer need to worry about accessing the numerous facilities during their daily inspection rounds. Once configured, single electronic key solutions guarantee access to the right place at the right time, allowing technicians to focus their attention on the task at hand.

Specific access processes

For their part, operators are assured that their field teams, often comprised of sub-contractors, can carry out all maintenance work during specified times in line with their specific access processes.

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Most of the facilities requiring protection are outdoor sites particularly exposed to wind, sun, snow and sea spray. That being so, access control systems must be able to withstand corrosion caused by bad weather. End users can now specify a certified and conceptual solution to this challenge with cylinders that meet the requirements of the EN 1670 corrosion resistance standard with a, IP66-67-68-69 rating designed to guarantee maximum protection.

In point of fact, the latest generation electronic keys also use inductive technology for contactless information exchange between the key and cylinder. With this technology, the electronic key can transmit access rights to the cylinder even if the humidity at the site has corroded the surface of the lock. In other words, bad connections no longer prevent information from being transmitted between the key and lock.

At some telecommunications towers, access is restricted to those authorised to work at height. Software is now available that liaises with the operator’s information system, collecting select information from the various user profiles to limit access to authorised individuals. This allows operators to use the software to assign access rights for specific areas based on the technician’s profile and authorisation.

To improve on-site control activities, electronic keys work with specific apps and new technology (ie RFID and beacons, etc) to send technicians verification messages about their access rights or required safety instructions (such as wearing a helmet and abiding by the buddy system, etc).

Similarly, users can interact with the central system and submit on-site attendance reports and flag up anomalies errors, etc. These bespoke features are designed to meet ever-stricter security requirements in companies and, importantly, accommodate the latest Government guidelines.

Sub-contracting and shared access sites

Sub-contractors are an increasingly common fixture in both maintenance activities and emergency call-outs. Several officers may well require daily access to a number of scattered, remote facilities.

The access control system is further complicated by the fact that sites may be shared by different businesses. Water towers, for instance, are often used to support radio masts.

It’s now possible to deliver an effective response to multi-activity sites with just one electronic key being needed for countless locks. Officers no longer need to carry large bunches of keys between sites. Instead, they can access the right place at the right time with maximum security.

AccessControlTelecoms2

Communication infrastructures may be the prime target for large-scale attacks wherein those parties involved are looking to compromise the country’s economic potential. They may also attract various types of vandal, tempted by the challenge of scaling facilities or the apparent vulnerability of street cabinets.

Today’s access control solutions are invaluable when it comes to protecting facilities from harm. Electronic cylinders and padlocks have CEN 1303 certification with the highest level of resistance to drilling and, therefore, vandalism.

What’s more, a lost or stolen electronic key can be disabled on a swift footing to prevent any unwanted intrusions. In certain solutions, the built-in reporting feature in the system software aims to report any attempts to gain access outside specified time ranges or in out-of-bounds areas, thereby detecting any anomalies.

Catherine Laug is Group Head of Marketing at LOCKEN

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Amthal fires up 20th Anniversary celebrations by launching specialist logo

Amthal Fire & Security is celebrating its 20th Anniversary with the launch of a new logo, dedicated to showcasing the company’s fast-growing and evolutionary journey towards becoming a fire and security specialist.

Launched in 2000 by close friends John Allam and Paul Rosenthal, Amthal Fire & Security now has over 60 members in the team and operates on a nationwide basis providing design, installation, maintenance and monitoring services across the commercial, public and residential sectors.

Amthal Fire & Security is dedicated to satisfying end user needs for security and safety by offering design, installation, service and remote monitoring of advanced electronic fire and security solutions, including intruder, fire, access and CCTV systems.

In 2008, Jamie Allam joined the management team to become commercial director and created the structure to drive an ambitious growth plan, incorporating all aspects of the business from operations through to sales and on to commercial targets.

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Since last year, a dedicated senior management team has been created to manage day-to-day operations, including team members from across the business, some of whom began their Amthal journey as apprentices.

Jamie Allam commented: “Since we opened our doors in 2000, the economy and the challenges our clients face have evolved dramatically and our business has always taken a proactive approach. We’ve continued on our dynamic journey, transforming the way in which we work to operate as a total solutions provider for clients in order to deliver full fire and security services.”

Allam continued: “We’re very excited to reach our 20th Anniversary and wanted a special way to celebrate our year, which reflected our mission, vision and values, both to our incredible team and our customers. The logo was created by providing keywords we associate with Amthal, such as ‘Strength’, ‘Diversity’, ‘Understanding’ and ‘Trustworthy’ alongside recognising our commitment to smart solutions and the latest technology.”

The logo will now be appearing across all social media channels and marketing material, and marks the start of the celebrations through the year, culminating in a special event on Amthal’s actual birthday, which is 14 November 2020.

Amthal Fire & Security is accredited by the Security Systems and Alarms Inspection Board, the United Kingdom Accreditation Service and British Approvals for Fire Equipment (BAFE).

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IDIS ranked among top security equipment manufacturers for 2020 OSPAs

Confirming IDIS as one of the most trusted suppliers of surveillance tech in the UK, the company has been named as a finalist in the 2020 Outstanding Security Performance Awards (OSPAs). Indeed, IDIS is the only video manufacturer to have been selected as a finalist in this year’s awards scheme.

Now Korea’s largest in-country video surveillance equipment manufacturer, IDIS has established a committed customer base in the UK by offering end-to-end video solutions that combine plug-and-play simplicity with advanced functions. It’s an approach that has seen its sales grow consistently every year since its 2013 UK launch. In 2018, year-on-year sales were up by 78%, with 22% consolidated growth across Europe.

IDISOSPAsFinalist2020

UK OSPAs founder Professor Martin Gill CSyP FSyI informed Risk Xtra that IDIS and the other 2020 finalists had been identified by an independent panel of experts scoring against impartial and ethical judging criteria.

“All those who are finalists have reached a score threshold and those with low scores, or ranked lower than tenth equal, have been eliminated. This ensures our finalists represent the very best in the industry.”

From the early days of IP, IDIS took a different approach to its competitors. When many were talking about the advantages of open architecture IP surveillance and solutions on corporate networks, IDIS understood that there were drawbacks in that approach. Today, it’s almost universally accepted that, for many SME video surveillance applications, dedicated networks are better.

IDIS identified this reality correctly from the outset because the business wasn’t led by what new technology could do, but rather by what customers actually needed.

As a result, IDIS DirectIP was the first genuine, one-click plug-and-play solution which, at a stroke, removed a major burden on professional installers. IDIS believed there should be no need for engineers to learn how to handle networks and routers, or to manage passwords for each individual device. Supporting installers who don’t have an in-depth knowledge of networking, IDIS’ ‘For Every Network’ peer-to-peer technology allows engineers to deploy secure, multi-site surveillance solutions on a rapid basis.

IDISOSPAsVideoTechRange

IDIS has also led the way with other important innovations, including reducing the video storage and transmission burden for end users with its Intelligent Codec, a powerful compression technology that cuts bandwidth requirements by up to 90% when combined with motion adaptive transmission.

To make the migration to H.265 easier and more affordable for end users, IDIS developed a dual codec solution allowing simultaneous H.264 live viewing and H.265 high resolution recording. Another example of technical innovation being fitted to customer realities, not the other way around.

IDIS has also focused on improving value for end users, with its totally cost- and license- free IDIS Center VMS being powerful yet easy enough for non-specialist staff to use.

“IDIS innovations have a proven track record of providing targeted and original answers to specific problems faced by end users and installers,” explained James Min, managing director for IDIS Europe. “We’re delighted that our approach has been recognised in the 2020 OSPAs and look forward to the awards ceremony on 26 February.”

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Fire Technology Ireland unveiled as Nittan’s Elite Partner of the Year

Nittan Europe, the UK manufacturer of conventional and addressable fire detection products, has announced that Dublin-based Fire Technology Ireland (FTI) is the company’s Elite Partner of the Year. At the same time, the business has expanded its Nittan Elite Distributor Programme with the appointment of Eurotech Fire Systems.

Nittan’s Elite Programmes have been developed to acknowledge and reward a select group of installation partners and product distributors that have shown commitment to promoting the Nittan brand and undertaken product training to a high level in order to ensure the highest standards of customer service.

A well-established, highly respected company serving Southern Ireland, FTI’s projects range from complex multi-loop, multi-panel analogue addressable systems down to simple conventional systems. The company prides itself on providing exceptional value for money coupled with some of the best products on the market.

NittanElitePartnerofthe ear

“This is the third consecutive time that FTI has been awarded the Nittan Elite Partner of the Year accolade,” commented Lee James, general manager for product marketing at Nittan Europe. “It’s a remarkable achievement, and particularly so bearing in mind the stiff competition, as well as testament to the company’s strong sales performance and clear commitment to staff training and close co-operation.”

Specialist distribution

All Nittan’s products are sold through specialist distributors, with only those businesses that can clearly demonstrate in-depth product knowledge and excellent customer service being eligible for the Nittan Elite Distributor Programme. 

Eurotech Fire Systems – a privately-owned company based in Waterlooville, Hampshire – has now been awarded that privileged status.

Established ten years ago, the very first fire detection system to which Eurotech put its name was Nittan and, throughout the time since, Eurotech has shown outstanding commitment to the Nittan brand and products. 

Eurotech’s managing director Michelle Agius stated: “To be recognised for our sales and support is very much appreciated by the Eurotech team.”

Underpinned by quality support

Lee James went on to inform Risk Xtra: “Nittan has built an enviable reputation for first-class fire detection products, but it’s essential to back that up with quality support. Our Elite Programme identifies those installers and distributors that demonstrate loyalty to Nittan and have taken the time to invest in the brand by undertaking rigorous training on the full product range.”

He concluded: “As a manufacturer, our end user contact is minimal. These customer-facing companies are often the first experience people will have of Nittan so their product knowledge and commitment to Nittan is exceptionally important and deserves to be recognised. The key benefit for Elite Programme members is that we can direct new customer enquiries to them as we know they’re a safe pair of hands.”

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