Tag Archives: End Users

Johnson Controls releases latest version of CEM Systems AC2000 Security Management System

Johnson Controls has released CEM Systems AC2000 v8.0 Feature Pack 1, which offers new features that increase the performance, simplicity and scope of the AC2000 access control system suite from CEM Systems. The range of CEM Systems access control readers has also been enhanced with the release of the CEM S700s serial intelligent reader.

CEM Systems AC2000 v8.0 Feature Pack 1 includes improvements to the user experience with multi-language selection and an application search option as part of AC2000 Floatbar. Emerald audit history reports have been added for ‘Checklist’ and ‘Flight Info’ such that reports can be run on emerald transactions for checklists, gate allocations and flight selections. Other enhancements include the addition of Rolling Transaction Display within the AC2000 Security Hub Command and Control application.

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The CEM Systems S700s is a next generation intelligent reader and controller housed in a single device, removing the need for an additional control panel in the system design. Designed for use with the AC2000 access control and security management system, the CEM Systems S700s controls access to restricted areas while providing users with an innovative and future-proof access control solution offering a variety of door modes.

The CEM Systems S700s has been designed to be as user friendly as possible and guide the end user though intuitive graphical messages displayed via the reader’s LCD. A full offline database ensures the reader has up-to-date card information when operating in off-line mode.

Further enhancements to the CEM hardware range include support for the CEM Systems S700 Exit Reader as an extension to the CEM Systems emerald intelligent access terminal, providing a similar look, feel and user experience across bi-directional doors.

*For more information visit www.cemsys.com

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Vanderbilt launches new programming application with SPC Connect Pro

Vanderbilt, the state-of-the-art security systems developer, has announced the release of SPC Connect Pro. SPC Connect Pro is the new programming tool for SPC systems. It’s a desktop application that allows security system installers to program all the functionality of SPC systems.

“Pro is designed to use the same interface as the SPC web page so, however you decide to program your SPC, the interface and programming options use the same intuitive interface,” explained John O’Donnell, product manager at Vanderbilt.

As SPC Connect Pro evolves from SPC Pro, several operations are enhanced for security installers. The tool now maintains a back-up of configurations files, allowing access to old files via a PC if the security installer should make changes.

Installers also benefit with the freedom to define their configurations, which can then be quickly reused at other installations.

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“With SPC Connect Pro, the evolution of SPC continues,” stated O’Donnell. “We at Vanderbilt aim to provide not only great products, but also support our customers as best we can. To that end, within the tool we have built in a new support system that will provide users with the latest support information from Vanderbilt and access to manuals and other support material.”

With additional support in the required SPC 3.8.5 firmware, SPC panels will now be discoverable when the panel is in full engineer mode, thus making connecting to systems faster and easier. For security professionals who are already using SPC Connect cloud services, the tool allows installers to access their systems from the tool, creating a secure connection to support their customers.

O’Donnell concluded: “An SPC Connect installer account is needed to access the tool. Installers can sign up for an installer account free of charge and use the tool immediately. Information and pricing are available from www.spcconnect.com.

*To download SPC Connect Pro visit: http://bit.ly/SPCConnectPro

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IDIS strengthens integrity of video surveillance with critical failover

IDIS has debuted a powerful suite of features designed to bring critical failover capabilities and peace of mind to users of the company’s innovative technology offerings. Bringing together existing, improved and new failover features, IDIS addresses multiple threats to crucial video surveillance operations with IDIS Critical Failover, a collection of five capabilities that strengthen the fault tolerance of end users’ CCTV infrastructure.

“If any part of video surveillance infrastructure fails, it’s critical to first recognise the failure and then initiate appropriate alternative or redundant technologies to minimise loss of data,” noted James Min, managing director of IDIS Europe. “Full redundancy of every component in your infrastructure is prohibitively expensive and adds unnecessary complication in most cases, while manual recognition and resolution costs precious time and risks gaps in footage. IDIS Critical Failover reduces both issues through a multi-layered collection of capabilities spread across the devices in your infrastructure.”

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IDIS Critical Failover consists of five parts: Temporary Smart Failover, Smart Failover, Storage Redundancy, NVR Failover and Dual Power Supply.

If you experience a problem with network instability, Temporary Smart Failover starts recording to an internal recording session buffer (of at least 60 MB), ensuring there’s no break in the data being sent to the NVR. For longer network issues, such as a complete failure of the link between the camera and the NVR, Smart Failover takes over. When the IP camera and NVR become disconnected, the camera instantly begins recording to an internal SD card. It records at the original quality until half of the SD card is filled up and then adjusts the quality to ensure a full 24 hours of footage is captured on just a 32 GB card. H.265 cameras add support for SDXC cards, with a theoretical limit of 2 TB. Once the network link is restored, all of the data is automatically transferred to the NVR, leaving no incident unrecorded.

Storage Redundancy exists inside the NVR (DR-8364D) in the form of native RAID 1 or RAID 5 support. With RAID 1 support, the NVR stores two identical copies of the data: if one disk fails, the data is then retrieved from the second one. RAID 5 stores the data and additional parity data in separate locations, providing the same redundancy, but more efficiently than RAID 1.

NVR Failover protects against the failure of the entire NVR. Both the primary and standby NVR continuously monitor one another to quickly switch to the functioning NVR during a failure, reducing the risk of data loss and decreasing failover response times.

Finally, native Dual Power Supplies (DR-8364D) provide a redundant power supply in case the first one fails, increasing uptime and reducing the risk of data loss.

*View Critical Failover in action: https://youtu.be/FvAgyOSuhTM

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Vista partners with BCDVideo to enhance qulu offering

Given that it’s one of Vista’s core technologies, continual improvements and updates are always being made to the qulu range such that the best user experience can be offered.

The IP video server is the heart of any video surveillance project. It communicates directly with networks, monitors, cameras and every part in-between. The new partnership between Vista and BCDVideo means an even stronger server offering.

As the new supplier of qulu servers, BCDVideo can provide the support and technical developments required for Vista to continue offering an innovative high-end video storage solution that works seamlessly with its existing software package.

The biggest enhancement to the range is the new Small Form Factor (SFF) server which replaces the current Microserver. The new SFF version provides additional features such as updated processing power and graphics capability, a more powerful CPU processor and increased performance via the on-board INTEL graphics processor unit.

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These improvements mean reduced costs for the end user as the SFF server now allows both live video and recorded footage to now be viewed, in addition to recording, meaning there’s no need to purchase an additional viewing client PC.

Jeff Burgess, president/CEO at BCDVideo, commented: “Having had the privilege of knowing Gary Rowden for six years, his approaching BCDVideo about innovating new robust solutions for Vista made for an exciting endeavour. The pay-off for the Vista customer is a synchronised solution born from the collaboration of two engineering teams functioning as one.”

Designed by BCDVideo, the new qulu servers offer “some of the best performing and most efficient video management systems on the market” today, while also maintaining the same great qulu experience. The move to BCDVideo allows Vista to take advantage of the technological developments detailed above, but also to improve lead times and support.

Gary Rowden, divisional director for Vista, stated: “Our partnership with BCDVideo will allow us to offer increased functionality and greater storage levels on our qulu server range, benefiting both ourselves and our customers with even higher levels of support. This is an exciting partnership that further enhances the qulu offering.”

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Texecom launches Texecom Connect security and automation platform

Texecom’s new connectivity platform, Texecom Connect, allows security professionals to deliver enhanced smart solutions for commercial customers without compromising on core security principles. With Texecom Connect, security installers are able to offer end user customers a secure system with the additional benefits of automation, smart management and flexible control, all from Texecom’s established and familiar Premier Elite range of control panels.

The Texecom Connect concept is a very simple one. At its heart is a professional quality graded intruder alarm system that uses the proven Premier Elite range of control panels. Along with the intruder alarm system, security installers can offer a more immersive experience for the customer, allowing them to take control of the system, along with other peripherals such as video, lighting and power management.

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Texecom Connect is compatible with all Premier Elite control panels including legacy systems (via a firmware update). Texecom Connect enhances Premier Elite alarm systems with the addition of an App, smart communicator and API. Together, these allow end users to engage with their intruder alarm solutions in an intuitive and flexible way, ensuring that advanced security, building control and site automation can all be managed easily and securely from any connected and authorised iOS smart phone or tablet device.

For end users, Texecom Connect aims to transform the user experience. The Texecom Connect App is designed to provide an environment where end users actively want to interact with their system solutions.

For security installers, Texecom Connect ensures that, while smart functionality can be added to increase the value of the system, this doesn’t impact upon, nor compromise the performance of the graded professional intruder alarm systems.

Clym Brown, marketing director at Texecom, said: “Texecom Connect introduces a choice of connectivity options to transform the user experience, enabling intruder alarm systems to deliver customer value every day. Texecom Connect uses technology to make people’s lives easier, not more complex. The Texecom Connect App has been carefully designed to allow end users access to an array of custom features and to tailor their App experience for their own personal and particular needs, without the need for them to resort to complicated programming.”

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BSIA endorses new NPCC Security Systems Group guide to preventing false Hold-Up Alarms

The British Security Industry Association (BSIA) has contributed to a guide which aims to help installers of Hold-Up Alarm (HUA) systems to reduce the number of false alarms. Developed by the National Police Chiefs’ Council’s Security Systems Group, the guide provides an overview of the impacts that false alarms have and offers recommendations on how installers can help to reduce them.

These recommendations include:

*take HUA Systems out of service before work starts and remember to return them to full service when work has been completed

*remind users of the proper use of HUAs as advised by the police – they’re for use during an attack or the threat of an attack involving persons at premises protected by the HUA (a brawl outside the premises or petty theft is not proper use)

*recommend the repositioning of HUAs vulnerable to damage following changes to internal layout of premises

*ensure HUA fixings and covers are secure during service visits and remind users to report minor damage

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*remind users of their duty to inform contractors working at the premises that HUAs are installed and active

*discuss the correct use of HUAs with all employees who have direct contact with customers

These simple steps can help to reduce the number of false alarms, thereby reducing the impact on the police service and maintaining the reputation of Alarm Receiving Centres and installers.

David Wilkinson, director of technical services at the BSIA, explained: “The BSIA is fully supportive of initiatives to reduce the number of false alarms generated from security equipment. Preventing false Hold-Up Alarm activations will help to ensure that such alarms remain an effective method for delivering a rapid police response and maintain users’ confidence in security systems.”

Wilkinson continued: “The new guide provides installers with simple recommendations that can help to prevent false alarms during installation, maintenance and use. The BSIA is pleased to endorse the guide, and I’m sure that this document will prove beneficial to installers and service engineers alike.”

The guide can be downloaded from the BSIA’s website: www.bsia.co.uk/publications/publications-search-results/preventing-false-hold-up-alarms

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Euralarm announces detail of 2018 Symposium in Bucharest

Euralarm has announced the date of its next Symposium, which will take place in Bucharest, Romania on 4 June 2018. This will be the second time that Romania has hosted this event, showing the country’s commitment to European electronic fire safety and security.

Euralarm member ARTS, the Romanian Association for Security Technique presided over by Liviu Mateescu, will host the event. “Romania is a market that’s expanding,” explained Mateescu. “For next year’s Symposium, we’re aiming to achieve the largest audience for this event to date.”

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The Euralarm Symposium has become a ‘must attend’ event for professionals in the fire safety and security sectors. Every year, it brings together all stakeholders in the fire and security markets, including installers, system integrators, manufacturers, end users, facility managers and certification bodies.

Topics for the Euralarm Symposium 2018 will be announced later on this year. In 2017, the event focused on the future of fire and security services across Europe and turning the digital service market into business opportunities.

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