Tag Archives: End Users

IDIS Europe’s partnership strategy pays off with reported 78% sales growth

IDIS Europe has reported record sales growth for 2018, with a 78% rise attributed to successful projects with long-term partners and continued investment in technology and support services.

Contributing to this success the company, which is Korea’s largest in-country video surveillance manufacturer, was the supplier for major contract wins in the retail, healthcare and education sectors.

Since opening its European headquarters in Brentford in 2013, IDIS has established a strong technical support team and wide sales networks and the company has worked hard to develop profitable partnerships with security installers, system integrators and distributors.

“Our core strategy as a company is to pursue sustainable growth alongside our partners as a one-stop supplier for video solutions,” urged James Min, managing director of IDIS Europe. “This means working together to ensure customer satisfaction, delivering better value and better technology.”

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James Min

For security installers and system integrators, IDIS is now focusing on reducing Total Cost to Serve, giving them complete, easy-to-source video solutions that offer more profitable implementations and predictable revenue streams. Going forward this is a priority,  stated Min, and it will be achieved by continuing to invest in video technology that eliminates complexity and earns the loyalty of end users.

“The most encouraging thing is that, whenever customers switch to IDIS technology, they find that it gives them higher performance and a lower total cost of ownership. They also know that we’re working on new forward and backwards compatible technology to meet their future requirements.”

Once on board, customers tend to upgrade, but not switch away from IDIS, which is good news for installers. “We saw that with our new 12 MP Super Fisheye camera, launched last year as a step up from of our original 5 MP model. This has proven attractive for lots of our established customers as well as new users. It’s already our best-selling unit.”

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For the integrator, IDIS’ model of simple-to-install technology from a ‘one solution, one company’ supplier means more realistic and attractive maintenance and service agreements. True plug-and-play performance was developed to reduce complexity for engineers installing and maintaining systems and, in turn, reduce cost and disruption for end users. The IDIS Ultimate Warranty also offers greater long-term protection for both parties.

“Anything that helps us to earn customer loyalty results in more sustainable long-term business,” added Min. “We also recognise that our installation partners make a commitment to IDIS when they invest their time on engineer training and product knowledge, so it’s important that we repay that commitment by supporting them to open up new opportunities.”

Looking ahead, IDIS predicts that strong sales performance will continue in 2019, with more major projects in the pipeline and new technology launches making it an attractive proposition to expand existing systems as well as install new ones.

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KnowBe4 study reveals 92% of organisations’ biggest security concern is end users

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, has released the results of new research. The company’s report examines over 350 organisations globally and reveals the security weaknesses and concerns within them. On average, 81% of organisations had some degree of concern around security issues.

Cyber crime continues to evolve and become more sophisticated. Artificial Intelligence and machine learning are leveraged by many criminal organisations to help them better understand how to improve their attacks and they’re now targeting specific industry verticals, organisations and even individuals.

Increases in the frequency of ransomware, phishing and crypto-jacking attacks have been experienced by businesses of nearly every size, vertical and location.

KnowBe4

When it comes to attack vectors, data breaches are the primary concern, with credential compromise coming a close second. These two issues go hand-in-hand as the misuse of credentials remains the foremost attack tactic in data breaches. That’s according to Verizon’s 2018 Data Breach Investigations Report.

Phishing and ransomware ranked next, demonstrating that organisations are still not completely prepared to defend themselves against these relatively “old” attack vectors.

Other key findings

*92% of organisations rank end users as their primary security concern. At the same time, security awareness training along with phishing testing tops the list of security initiatives that organisations need to implement

*Organisations today have a large number of attack vectors to prevent, monitor for, detect, alert and remediate. In terms of attacks, 95% of those organisations surveyed are most concerned with data breaches

*Ensuring security is in place to meet General Data Protection Regulation (GDPR) requirements is still a challenge for 64% of organisations, despite the GDPR’s fine details having been public knowledge for quite some time

*Attackers’ use of compromised credentials is such a common tactic. 93% of organisations are aware of the problem, but still have lots of work to do to stop it

*When it comes to resources, 75% of organisations don’t have an adequate budget

“2018 was a prolific year for successful cyber attacks, with many of them caused by human error,” said Stu Sjouwerman, CEO of KnowBe4. “IT organisations are tasked with establishing and maintaining a layered security defence. The largest concern, as demonstrated again in this report, is employees making errors. Organisations must start their defence by establishing a security culture. In order to combat the escalation of social engineering, they absolutely have to ensure that users are trained and tested.”

To read the full report visit www.KnowBe4.com

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3xLOGIC brings new standards of security innovation to European market

3xLOGIC, the provider of integrated and intelligent security solutions, has announced its launch into the European market, bringing with it a weath of knowledge and expertise. An innovator in server and cloud-based security technology for over 15 years, the US-headquartered organisation is now part of STANLEY Products and Solutions (SPS) and joins PAC/GDX and PACOM within SPS with a view towards building “the strongest, most innovative security manufacturer in the industry”.

The businesses will continue to operate under their own brand identities as usual and will report to a global management team as STANLEY Products and Solutions under the leadership of CEO Matthew Kushner, thereby ensuring a consistent product and innovation strategy.

With the brand’s launch in Europe, customers will now be able to enjoy the numerous benefits of 3xLOGIC’s access control, video surveillance and video management system (VMS) technology. All 3xLOGIC products are designed to be fully integrated and provide end user customers with comprehensive, cost-effective and state-of-the-art security infrastructures that are easy to manage, simple to install and can be scaled to meet evolving  needs.

Just as importantly, the advanced integration capabilities on offer afford security installers and system integrators alike significant opportunities to work with their end user customers on more innovative and multi-dimensional security systems.

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Commenting on this exciting industry development, Gary Rowden (vice-president of commercial sales at SPS) said: “3xLOGIC has an enviable track record in redefining what’s possible with security technology and its success in the highly competitive US market is testament to its ability to stay one step ahead. I’m delighted that our customers in Europe will now have the opportunity to find out exactly why 3xLOGIC leads the way in security system integration. I believe the brand offers a unique and exciting proposition for  customers across the entire continent.”

3xLOGIC products will be available in Europe through the existing PAC channel, with full access to its customer service and technical support teams. This means that end users will be able to rely on a tried-and-trusted supply chain, with products specified correctly and delivered on time, every time.

As part of ambitious plans to expand quickly across Europe, 3xLOGIC is also in the process of recruiting significant business development positions for the UK and mainland Europe in order to drive further growth and market penetration. This activity will be augmented by a dedicated partner programme offering security installers and system integrators a wide array of benefits.

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Gary Rowden

Gary Rowden concluded: “This move extends our product portfolio, giving our customers more choice and flexibility backed by a global organisational structure. I’m delighted to be part of this next chapter in 3xLOGIC’s history.”

*Plans are underway for a webinar that will take place on Tuesday 12 March and provide a full solutions overview. Further details and registration information are available at https://register.gotowebinar.com/register/3954771098623787522

**For more information on 3xLOGIC’s’s infinias access control solution visit: https://pacgdx.com/products/3xlogic

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HID Global launches cloud platform to help create “worldwide innovation ecosystem” for connected workplaces

Trusted identity solutions specialist HID Global has announced the availability of its HID Origo cloud platform that “opens a brand new world of opportunities” for partners to create more seamless and intuitive workplace experiences built on HID’s proven access control infrastructure.

The platform combines HID’s technologies for mobile IDs (and location services in the future) with the company’s expansive access control architecture to bring together physical security and a wide range of building applications, services and Internet of Things (IoT) use cases via a unified cloud experience.

“HID Origo lays the foundation for a broad ecosystem of cloud-based access control technologies, products, services and business models that will accelerate workplace innovation,” said Hilding Arrehed, vice-president of cloud services within the Physical Access Control division at HID Global. “This solution dramatically increases our partners’ capabilities to create more connected and seamless building experiences for end users. The platform removes integration barriers between access control systems and smart building applications. We’ll continue to expand its value with capabilities that further improve how people securely move through a facility and interact with its services.”

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The new platform provides an app-based innovation model that delivers a comprehensive suite of integration, enablement, developer tools and services geared towards simplifying how partners and a growing community of new developers and resellers bring access control solutions to market. Rather than requiring that entire solutions be developed and enabled one customer or site at a time, HID Origo makes it possible to develop new applications and integrated solutions for HID’s complete installed base of millions of access control devices and systems all at once.

How HID Origo works

The HID Origo platform embeds cloud connections and IoT functionality as app extensions into mobile devices, HID readers and controllers, and gives developers direct access to this hardware via HID Origo application programming interfaces and software developer kits already proven through HID’s mobile access solution.

The platform also enables data analytics to be used for new capabilities, including remote reader configuration, predictive access control system maintenance and intent detection for more seamless and personalised workplace experiences.

Enabling new business models

Today, the platform enables subscription-based services, with customers already taking advantage of the model’s simplicity. Examples include a deployment by a world-leading biotechnology company who has been an early adopter of HID Origo subscription services for ordering and managing mobile ID replenishment over the air when employees lose or must replace their smart phones.

The company has replaced its traditional access control readers with 2,300 Bluetooth-enabled iCLASS SE readers to support its mixed environment of 12,000 mobile IDs and 40,000 Seos ID cards.

The subscription billing model offered through HID Origo makes it easier for the company to order and manage mobile IDs while improving forecasting, budgeting and reporting. It also actively streamlines transferring mobile ID subscription licenses across employees and registering multiple mobile IDs across multiple devices without any additional cost.

Click here to learn more about HID Origo.

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Pelco to showcase broad end-to-end solution offers at Intersec 2019

Pelco by Schneider Electric, the video surveillance solutions developer, will be exhibiting solutions, services and products in various segment applications at Intersec 2019, which is to be held in Dubai from 20-22 January.

The company will share detail on a few soon-to-be released products and focus on how new technologies such as increased camera resolutions, cloud services and analytics are shaping the future.

Pelco will also feature significant updates to its VideoXpert VMS platform and the GFC Professional 4K camera, along with other new products including the award-winning Esprit Enhanced camera, with options for white and IR combination illumination.

Recognising that Pelco VMS and cameras are broadly deployed across a wide range of vertical market applications and trusted by some of the most demanding customers in the world, the company will be showcasing multiple vertical market applications for hospitality/commercial, education/correction, oil and gas, cities, traffic and airports.

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As technology continues to evolve, organisations face a multitude of challenges that require new solutions. Pelco will share detail on how its products, services and solutions are incorporating cyber security, higher resolution, compression, cloud and analytics capabilities within its portfolio of VideoXpert VMS, cameras and Professional Services to deliver “compelling and operationally successful” deployments.

Pelco will also detail how its newly-launched Professional Services provide a high level of support for both integrators and end users. By leveraging these services, customers and channel partners alike can gain access to a team of trained and certified professionals to assist them with network and system design. They can also help customers with configuration, auditing and onsite troubleshooting.

In addition to the newly-released GFC Professional Pro 4k camera, nearly 20 other Pelco products, solutions and services will be showcased. Among them are Pelco Camera Link, ExSite Enhanced cameras (explosion-proof), Optera cameras (seamless panoramic view), Esprit Enhanced cameras (high resolution PTZ) and IBD cameras (corner mount).

Visitors are encouraged to experience a hands-on demo of the GFC Pro 4K at Pelco’s Hospitality/Commercial and Traffic Monitoring-focused solution booths.

On 21 January, Pelco’s director of segment marketing, namely Stuart Rawling, will offera presentation on how to organise data chaos and assess the various ways in which connected devices impact the world today.

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Hanwha Techwin “stands out from the crowd” in “competitive surveillance market”

Bob Hwang, managing director of Hanwha Techwin Europe, has provided an indication as to what’s in the company’s 2019 product pipeline. Here, he explains how working ever more closely with distribution partners and leading system integrators, and valuing the feedback they provide in terms of changing market demands, has delivered huge dividends for Hanwha Techwin when it comes to devising a successful product strategy.

We’ve enjoyed significant sales success over the past three years. There’s no doubt that this is largely due to our ability to truly understand how the market is evolving, which we have been able to do with the help of our field-based sales colleagues and our talented teams who have taken on board our customers’ feedback.

In addition to introducing new cameras and recording devices, this has also driven us to work in partnership with third party technology providers to develop solutions which are relevant to today’s market and provide our distribution partners and system integrators alike with a competitive edge.

During 2019, our customers can be assured that we will continue to be a market leader by taking advantage of emerging technologies which will enable them to achieve maximum value from their Wisenet video surveillance solutions.

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Bob Hwang

New products and solutions

Hanwha Techwin will be formally launching new additions to its Wisenet range throughout 2019 and we’ve given a strong indication as to what’s in the product pipeline.

With Artificial Intelligence (AI) and deep learning – which present exciting new opportunities for a wide range of sophisticated applications – now becoming more accessible to solution developers, we intend to introduce more solutions which support the latest AI technology.

The Wisenet 5 chipset, which is at the heart of the Wisenet X Series of cameras, will be used in other camera lines. There are also plans to introduce an even more advanced Wisenet 7 chipset.

There will be an updated version of the Wisenet WAVE Video Management Software (VMS) offering improved scaleability and interoperability for medium-sized installations, as well as a new version of Smart Security Manager which is designed for entry level, legacy and special projects. We shall continue to cooperate with third party VMS vendors for our high-end customers.

A key attribute of the new products which will be introduced over the coming months is that they’ve all been designed to improve the installers’ experience and reduce operational costs for end users. 

Smart solutions for vertical markets

We intend to sustain our efforts to seek out opportunities for introducing new and innovative solutions to complement existing Wisenet solutions developed jointly with our technology partners for strategic vertical sectors, such as retail and transportation.

Our Korean heritage and core values of ‘Challenge’, ‘Loyalty’ and ‘Integrity’, which are at the heart of ourWe Move With Trust’ central marketing theme, have equipped the business to stand out from the crowd. In order to have a brand name which is trusted, it’s not sufficient just to have products which are better than those of our competitors or for them to be more affordable. We also need to demonstrate a long-term commitment to provide customers with the highest levels of pre- and post-sales support.

In this respect, our message encompasses respect for our distribution and solution partners, our passion for quality and service and an extended five-year warranty support which we offer to our STEP Partners as part of a package of benefits designed to reward their loyalty and give them a competitive edge. 

Determined not to be complacent, Hanwha Techwin has declared its intention to continually monitor and test cyber security risks using third party security agencies and a dedicated cyber security team. When necessary, we will release in quick time new firmware to counter the latest threats.

This is an exciting time for our security business. The year has already begun well with the recent announcement that our new manufacturing facility in Vietnam is fully operational. This is just one of many reasons why I’m confident we will continue to succeed and be competitive in a market that continues to grow at pace.

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dormakaba announces new patent for Kaba 20 long-life protected master key system

Access control and security solutions developer dormakaba has announced a new European patent – valid until 2033 – applying to its Kaba 20 key blanks, keys and their overall functionality. An evolution on the company’s successful Kaba 20 cylinder system, the improved design “delivers the highest levels of security, reliability and sustainability”.

The new patent has been specifically designed to offer enhanced strength and durability, with the Kaba 20 being an ideal choice for industrial applications that require secure access in some of the most demanding environments.

The patent features a unique cylinder design which has been precision-engineered to specific tolerances and incorporates up to 27 pins – an increase on the original 22-pin lock. This intricate system provides a high degree of protection against attempted manipulation, allowing users to have total confidence in the integrity of the system.

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As well as an upgrade to the lock, the entire Kaba 20 long-life protected master key system has been enhanced to deliver superior security. The key features a controlled milling process to regulate and protect against copying. Duplicate keys are only available directly from the factory with a pre-arranged authorisation process.

dormakaba also offers a technical consultancy to engineer specific solutions and functionality for bespoke end user customer requirements.

“We’re thrilled to add the new patent Kaba 20 long-life protected master key system to our product portfolio,” commented Clive Baker, director of security locking at dormakaba. “We pride ourselves on delivering the highest quality access systems and believe the new extended patent is the ideal product for those seeking the most secure controlled access solutions.”

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