Tag Archives: cyber security

Pelco to showcase broad end-to-end solution offers at Intersec 2019

Pelco by Schneider Electric, the video surveillance solutions developer, will be exhibiting solutions, services and products in various segment applications at Intersec 2019, which is to be held in Dubai from 20-22 January.

The company will share detail on a few soon-to-be released products and focus on how new technologies such as increased camera resolutions, cloud services and analytics are shaping the future.

Pelco will also feature significant updates to its VideoXpert VMS platform and the GFC Professional 4K camera, along with other new products including the award-winning Esprit Enhanced camera, with options for white and IR combination illumination.

Recognising that Pelco VMS and cameras are broadly deployed across a wide range of vertical market applications and trusted by some of the most demanding customers in the world, the company will be showcasing multiple vertical market applications for hospitality/commercial, education/correction, oil and gas, cities, traffic and airports.

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As technology continues to evolve, organisations face a multitude of challenges that require new solutions. Pelco will share detail on how its products, services and solutions are incorporating cyber security, higher resolution, compression, cloud and analytics capabilities within its portfolio of VideoXpert VMS, cameras and Professional Services to deliver “compelling and operationally successful” deployments.

Pelco will also detail how its newly-launched Professional Services provide a high level of support for both integrators and end users. By leveraging these services, customers and channel partners alike can gain access to a team of trained and certified professionals to assist them with network and system design. They can also help customers with configuration, auditing and onsite troubleshooting.

In addition to the newly-released GFC Professional Pro 4k camera, nearly 20 other Pelco products, solutions and services will be showcased. Among them are Pelco Camera Link, ExSite Enhanced cameras (explosion-proof), Optera cameras (seamless panoramic view), Esprit Enhanced cameras (high resolution PTZ) and IBD cameras (corner mount).

Visitors are encouraged to experience a hands-on demo of the GFC Pro 4K at Pelco’s Hospitality/Commercial and Traffic Monitoring-focused solution booths.

On 21 January, Pelco’s director of segment marketing, namely Stuart Rawling, will offera presentation on how to organise data chaos and assess the various ways in which connected devices impact the world today.

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“Lack of strategic focus on technology at Board level” finds ICSA poll

A poll conducted by ICSA: The Governance Institute and recruitment specialist The Core Partnership reveals that just 51% of Boards of Directors understand the challenges and opportunities that data and technology present to their organisations. Some 29% of the company secretaries who took part in the survey think that their Boards do not fully understand and a further 20% could only attest to ‘maybe’.

A lack of knowledge is viewed as the main barrier that prevents Boards from engaging properly with technology at a strategic level. Some 58% of respondents consider this to be the main obstacle, with 22% alluding to another reason, 16% citing language as an impediment and 4% blaming the on-boarding process.

Some of the main issues raised are as follows:

*The speed at which technological advances move means key aspects of the technology journey may not be provided in a timely manner

*It’s hard to find time in busy agendas to focus on the technology aspects

*Most Boards are made up of people who are of a generation that do not really understand the possibilities and threats offered by technology

*There has been a focus on the General Data Protection Regulation (GDPR) and cyber security, but that focuses on risks rather than opportunities

*Challenges arising from data management are more readily understood (eg the impact of poor data quality), but the real opportunities available to organisations through the effective use of data are less well considered (and especially through the ‘lens’ of commercial strategy)

Peter Swabey

Peter Swabey

Artificial Intelligence and automation

When asked if there were particular areas in which Boards needed to improve their understanding, a quarter of respondents chose Artificial Intelligence and automation. Other areas highlighted for potential improvement were using data effectively, the GDPR, cyber security and IT governance. Some 23% of respondents stated the belief that their Boards need to hone up on all of the areas mentioned.

Peter Swabey, policy and research director at ICSA, said: “The pace of change is such that new technology is emerging quicker now than at any time previously. This can be challenging for all Boards, but particularly so for those predominantly made up of people who are not ‘digital natives’. On top of this, changes in corporate governance, data privacy requirements and regulation mean that it can be difficult for non-executive directors to maintain an adequate level of knowledge across all areas. While it’s incumbent upon directors to proactively seek to expand their knowledge, there are time limits on what’s achievable given the part-time nature of the role.”

Swabey added: “It might be suitable for some organisations to have an IT specialist sit on the Board, but this wouldn’t be appropriate for all. Moreover, having one director with responsibility for technology might allow others to obviate their responsibilities, which is clearly not an option. As one respondent quite rightly said: ‘Technology is both an opportunity and a threat – Boards need to understand how it impacts the business both operationally and strategically’. This is a responsibility that all directors must share.”

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BT to deliver latest SD-WAN and cyber security services for chemicals manufacturer IXOM

BT has signed a contract to deploy a new generation of network technology for IXOM, a market leader in the sphere of chemicals manufacturing and distribution in Australia and New Zealand. The arrangement will see IXOM benefit from BT’s latest SD-WAN and cyber security managed services as it shifts applications and data to the cloud in a bid to drive agility, efficiency and innovation.

IXOM’s new network will connect over 1,000 employees at 55 sites across 14 countries. That network will support the company’s digital transformation by delivering over seven times more bandwidth than the company’s existing infrastructure and offer a step change in resilience with dual connectivity to 35 major sites.

The network will be built around BT Agile Connect, a BT managed service based on an SD-WAN 2.0 solution by Nuage Networks from Nokia. This offers enhanced control and understanding of network infrastructure and traffic flows, a much faster, simpler and more secure way of setting up new sites, reduced complexity and lower costs.

BT will also deliver a 24×7 global cyber threat detection, investigation and response service. Managed from BT’s Australian Cyber Security Operations Centre and interfacing directly with IXOM’s in-house team, it will be based on a SIEM platform combined with specialist cyber analyst services. This will help to protect IXOM from today’s rapidly evolving threats.

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Rowan Start, head of IT for IXOM, said: “We’re creating a resilient and agile technology environment to support our cloud applications and services. It will come with the ability to detect and respond to cyber threats in near real-time. We chose BT because of the company’s deep expertise in networking, its understanding of our unique operational environment and its ability to seamlessly integrate security services with our own team to create a true partnership model.”

Bernadette Wightman, managing director for resources, manufacturing and logistics at BT, responded: “Managing risk is a key consideration of any digital transformation programme. That’s why companies such as IXOM look to trusted partners like ourselves who can help them securely introduce the latest cloud-optimised network technologies. IXOM will benefit not only from the improved agility and control that our SD-WAN managed services offer, but also the reassurance that they’re working with one of the world’s leading cyber security practices. It’s a superb example of how our Dynamic Network Services Programme is helping customers deliver their digital transformation.”

BT’s Dynamic Network Services Programme is designed to give customers more choice, security, resilience, service and agility in the roll-out of future networks that support digital transformation. It helps customers to remove barriers to the adoption of SD-WAN and NFV by answering questions about which technologies to use as well as when and how to implement, configure and integrate them with existing networks in order to create a hybrid infrastructure fit for the digital age.

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Barracuda Networks helps Leeds United FC to tighten up its cyber defence

Cloud-enabled security and data protection solutions specialist Barracuda Networks has been selected by Leeds United Football Club’s management team to help protect it from today’s advanced cyber threats.

Working with Leeds-based IT reseller and club sponsor Altinet, Barracuda Networks is providing Leeds United FC with its Message Archiver in order to make the storage and access of e-mails simpler, quicker and more secure. As well as being easy to set up and manage, the new e-mail archiving solution allows Leeds United FC to combine on-site hardware with cloud-based replication. This ensures that e-mail data is easy to recover in the event of an attack or data loss.

“As a multi-million pound business, we’re dealing with high volumes of important and confidential e-mails on a daily basis so we have to assume that we’re a high-value target for cyber attackers,” said Mark Broadley, head of IT and facilities at Leeds United FC. “Our legacy e-mail solution wasn’t providing a high enough level of protection, and had meant that staff within the HR and legal teams were spending a lot longer finding information than was needed. On the recommendation of Altinet, we were delighted to make Barracuda Networks the first signing of this very important project.”

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Barracuda Networks’ solution helps Leeds United FC to easily meet regulatory requirements and take complex discovery requests in its stride. This is particularly important given the club’s historical high turnover of personnel, and the need to find and read archived e-mails in minutes rather than hours or days.

Chris Ross, senior vice-president for international business at Barracuda Networks, said: “Being selected by Leeds United FC to improve and modernise the club’s data protection is an important accolade for us. With cyber attackers becoming ever-more sophisticated and data protection rising higher up the corporate agenda, it’s important that organisations replace legacy solutions and keep up-to-date with the latest threats.”

Ross added: “As it increasingly becomes about when you’re going to be attacked rather than if, data protection and recovery should form a key element of every organisation’s cyber security strategy. On top of keeping an eye on Leeds United FC’s cyber defences, we’ll be watching with interest and wishing the club the best of luck as it seeks promotion from the Championship back to the Premier League.”

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Axis Group hosts Institute of Customer Service Breakfast Briefing for CEOs

Axis Group hosted an Institute of Customer Service Breakfast Briefing for CEOs during October’s National Customer Service Week, with the event specifically designed to bring UK business leaders together and engage them in the importance of customer service for their organisations.

CEOs attended from sectors ranging from housing and construction through to tourism and the utilities. Themes discussed included how to develop and implement a vision for the UK as a global service leader, how organisations can connect customer service and satisfaction measures to bottom line business performance, what skills and competencies are required in the Boardroom and accountability and reporting.

Challenges faced by the UK’s service industry, such as Brexit, cyber security, Artificial Intelligence, skills shortages and the growing powers of customer review-centric websites were discussed, alongside the growing importance of trust and reputation.

Axis Group joined as a member of The Institute of Customer Service last year and is currently working towards The Institute’s ServiceMark accreditation – the national standard for measuring an organisation’s service levels and commitment to continuous improvement.

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Jo Causon, CEO at The Institute of Customer Service, explained: “A huge Thank You to the Axis Group for hosting our latest CEO Breakfast Briefing event. The debate highlighted the importance of a focus on customer-centricity at Boardroom level and the improvement in business performance this brings. At a time of even greater uncertainty, a sustained approach towards delivering an exceptional customer experience has never been more important.”

Jonathan Levine, Axis Group’s CEO, responded: “The event provided some fascinating insight. We were shown the clear and measurable benefits of investing in customer service in terms of retaining business and customer recommendations, as well as the link between an engaged workforce and excellent customer service. Customer service and focusing on our employees being our greatest asset is key to our business strategy. We must always seek to mitigate the challenges that our industry faces.”

The Institute of Customer Service is the leading independent expert setting and upholding the necessary standards to enable its customers to improve their business performance through service. By supporting members in transforming customer service and professionalism within their organisations, the organisation’s aim is for customer experience to make a positive and sustained impact on individuals, organisations and, indeed, the economic well-being of the UK.

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UK’s SMBs battling average of five cyber attacks per annum

Small and medium-sized businesses (SMBs) in the UK have faced up to an average of five cyber attacks in the last 12 months. That’s according to research commissioned by online encryption specialists Appstractor Corporation that highlights the growing threat such businesses face from online criminals.

A significant number of IT decision-makers in these SMBs believe they’re being put at greater risk of attack because their security software isn’t keeping pace with the sophisticated nature of the attacks with which they’re confronted.

According to the new independent report entitled ‘Under Attack: Assessing the Struggle of UK SMBs Against Cyber Criminals’. some businesses (19%, in fact) faced as many as ten attacks in the last year. IT bosses who took part in the research survey suggested that one of the major causes for concern for SMBs in the UK is that security and encryption software is aimed at individual consumers or large corporations and Governments, meaning that they cannot be deployed effectively in a small business environment.

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In fact, only 44% of IT decision-makers in SMBs believe that they’re able to properly protect themselves against cyber criminals using current software and systems when compared to the ability of large businesses to protect themselves.

A third believe that the UKs small business community – which makes up 99% of businesses, according to the Federation of Small Businesses – is being “forgotten about” and placed at a higher level of risk when compared to their larger counterparts.

When it comes to the level of threat faced by these smaller companies, Appstractor Corporation’s research found that 17% of companies faced at least one attack in the last year, 28% were attacked two or three times, 32% faced four or five attacks and 19% were attacked between six and ten times.

A small proportion of companies – 2% – said that their company had been targeted up to 20 times in the last 12 months.

Commenting on the report, Paul Rosenthal (CEO and founder of Appstractor Corporation) agreed that current solutions were not up to scratch. but also said that some SMBs were making themselves an easy target for criminals.

“It’s the case that SMBs are at a disadvantage in the cyber security arms race because software and platforms are not being effectively designed for them, so they have to shoehorn consumer or large enterprise-grade solutions into their company which don’t work in small businesses. IT managers and small business owners need to rid themselves of their current ideas that they are too small to be targeted and so don’t have to worry about security and encryption software. The reality is that small businesses are being targeted by criminals more than ever before. Techniques like automated mass targeting are putting them at a serious and present risk of attack.”

*To access the full report click here

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Newest version of UK Government’s G-Cloud set to include Advent IM

Advent IM has been part of the UK Government’s G-Cloud portal since its first release. It has now been announced that the newest iteration of the Crown Commercial Service (CCS) procurement platform will again provide direct public sector access to the company’s cyber security, risk management consultancy and training services.

Advent IM’s director, Julia McCarron, said: “Our long-standing relationship with the public sector has been consolidated by our availability over several iterations of the G-Cloud platform. The ability to procure cyber security and risk management services quickly and directly has been of great importance to our clients. We’re delighted to be listed on G-Cloud 10 and look forward to supporting more public sector bodies with high quality consulting and training.”

JuliaMcCarronAdventIM

Julia McCarron of Advent IM

The CCS is a commercial service for Government, acting on behalf of the Crown, to drive savings for the taxpayer and improve the quality of commercial and procurement activity across the public sector. CCS brings together, as one organisation, the Government Procurement Service – the commercial function of the Cabinet Office – as well as common goods and services procurement and commercial management currently undertaken by departments.

Its vision is to deliver value for the nation through outstanding commercial capability and quality customer service.

The CCS is an executive agency of the Cabinet Office and operates as a trading fund under the Government Trading Funds Act 1973.

*For further detail access https://www.digitalmarketplace.service.gov.uk/g-cloud/supplier/92582

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