Tag Archives: Security Installers

Eaton unveiled as next CSL Connected Partner

CSL has announced that Eaton is the company’s latest Connected Partner. Eaton joins existing CSL Connected Partners Pyronix and RISCO Group.

The Alarm Receiving Centre (ARC) connection only variant of CSL Connected is available on Eaton’s i-on Style, i-on Compact, i-on 30R and i-on 40H panels.

Together with the industry’s leading security panel manufacturers, CSL is offering installers panel-specific signalling that combines the company’s critical connectivity offer with those of a chosen alarm panel and the added option of an end user App.

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CSL’s sales director Rob Evans commented: “Installers already have access to signalling products that provide end user Apps, but more end users are demanding the addition of reliable ARC connectivity. Now they can have both with CSL Connected. With end user convenience and a guaranteed response to an alarm, CSL Connected also discourages self-monitored systems that bypass ARCs.”

Since its launch, CSL Connected has been used in over 5,000 installations and the company expects this number to continue to grow. Installers are also able to charge a recurring monitoring fee, making their business much more valuable and stable.

“We’re delighted to welcome Eaton on board as a CSL Connected Partner with more manufacturers to follow soon,” concluded Evans.

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Vanderbilt launches new programming application with SPC Connect Pro

Vanderbilt, the state-of-the-art security systems developer, has announced the release of SPC Connect Pro. SPC Connect Pro is the new programming tool for SPC systems. It’s a desktop application that allows security system installers to program all the functionality of SPC systems.

“Pro is designed to use the same interface as the SPC web page so, however you decide to program your SPC, the interface and programming options use the same intuitive interface,” explained John O’Donnell, product manager at Vanderbilt.

As SPC Connect Pro evolves from SPC Pro, several operations are enhanced for security installers. The tool now maintains a back-up of configurations files, allowing access to old files via a PC if the security installer should make changes.

Installers also benefit with the freedom to define their configurations, which can then be quickly reused at other installations.

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“With SPC Connect Pro, the evolution of SPC continues,” stated O’Donnell. “We at Vanderbilt aim to provide not only great products, but also support our customers as best we can. To that end, within the tool we have built in a new support system that will provide users with the latest support information from Vanderbilt and access to manuals and other support material.”

With additional support in the required SPC 3.8.5 firmware, SPC panels will now be discoverable when the panel is in full engineer mode, thus making connecting to systems faster and easier. For security professionals who are already using SPC Connect cloud services, the tool allows installers to access their systems from the tool, creating a secure connection to support their customers.

O’Donnell concluded: “An SPC Connect installer account is needed to access the tool. Installers can sign up for an installer account free of charge and use the tool immediately. Information and pricing are available from www.spcconnect.com.

*To download SPC Connect Pro visit: http://bit.ly/SPCConnectPro

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Texecom launches Texecom Connect security and automation platform

Texecom’s new connectivity platform, Texecom Connect, allows security professionals to deliver enhanced smart solutions for commercial customers without compromising on core security principles. With Texecom Connect, security installers are able to offer end user customers a secure system with the additional benefits of automation, smart management and flexible control, all from Texecom’s established and familiar Premier Elite range of control panels.

The Texecom Connect concept is a very simple one. At its heart is a professional quality graded intruder alarm system that uses the proven Premier Elite range of control panels. Along with the intruder alarm system, security installers can offer a more immersive experience for the customer, allowing them to take control of the system, along with other peripherals such as video, lighting and power management.

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Texecom Connect is compatible with all Premier Elite control panels including legacy systems (via a firmware update). Texecom Connect enhances Premier Elite alarm systems with the addition of an App, smart communicator and API. Together, these allow end users to engage with their intruder alarm solutions in an intuitive and flexible way, ensuring that advanced security, building control and site automation can all be managed easily and securely from any connected and authorised iOS smart phone or tablet device.

For end users, Texecom Connect aims to transform the user experience. The Texecom Connect App is designed to provide an environment where end users actively want to interact with their system solutions.

For security installers, Texecom Connect ensures that, while smart functionality can be added to increase the value of the system, this doesn’t impact upon, nor compromise the performance of the graded professional intruder alarm systems.

Clym Brown, marketing director at Texecom, said: “Texecom Connect introduces a choice of connectivity options to transform the user experience, enabling intruder alarm systems to deliver customer value every day. Texecom Connect uses technology to make people’s lives easier, not more complex. The Texecom Connect App has been carefully designed to allow end users access to an array of custom features and to tailor their App experience for their own personal and particular needs, without the need for them to resort to complicated programming.”

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BSIA endorses new NPCC Security Systems Group guide to preventing false Hold-Up Alarms

The British Security Industry Association (BSIA) has contributed to a guide which aims to help installers of Hold-Up Alarm (HUA) systems to reduce the number of false alarms. Developed by the National Police Chiefs’ Council’s Security Systems Group, the guide provides an overview of the impacts that false alarms have and offers recommendations on how installers can help to reduce them.

These recommendations include:

*take HUA Systems out of service before work starts and remember to return them to full service when work has been completed

*remind users of the proper use of HUAs as advised by the police – they’re for use during an attack or the threat of an attack involving persons at premises protected by the HUA (a brawl outside the premises or petty theft is not proper use)

*recommend the repositioning of HUAs vulnerable to damage following changes to internal layout of premises

*ensure HUA fixings and covers are secure during service visits and remind users to report minor damage

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*remind users of their duty to inform contractors working at the premises that HUAs are installed and active

*discuss the correct use of HUAs with all employees who have direct contact with customers

These simple steps can help to reduce the number of false alarms, thereby reducing the impact on the police service and maintaining the reputation of Alarm Receiving Centres and installers.

David Wilkinson, director of technical services at the BSIA, explained: “The BSIA is fully supportive of initiatives to reduce the number of false alarms generated from security equipment. Preventing false Hold-Up Alarm activations will help to ensure that such alarms remain an effective method for delivering a rapid police response and maintain users’ confidence in security systems.”

Wilkinson continued: “The new guide provides installers with simple recommendations that can help to prevent false alarms during installation, maintenance and use. The BSIA is pleased to endorse the guide, and I’m sure that this document will prove beneficial to installers and service engineers alike.”

The guide can be downloaded from the BSIA’s website: www.bsia.co.uk/publications/publications-search-results/preventing-false-hold-up-alarms

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Euralarm announces detail of 2018 Symposium in Bucharest

Euralarm has announced the date of its next Symposium, which will take place in Bucharest, Romania on 4 June 2018. This will be the second time that Romania has hosted this event, showing the country’s commitment to European electronic fire safety and security.

Euralarm member ARTS, the Romanian Association for Security Technique presided over by Liviu Mateescu, will host the event. “Romania is a market that’s expanding,” explained Mateescu. “For next year’s Symposium, we’re aiming to achieve the largest audience for this event to date.”

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The Euralarm Symposium has become a ‘must attend’ event for professionals in the fire safety and security sectors. Every year, it brings together all stakeholders in the fire and security markets, including installers, system integrators, manufacturers, end users, facility managers and certification bodies.

Topics for the Euralarm Symposium 2018 will be announced later on this year. In 2017, the event focused on the future of fire and security services across Europe and turning the digital service market into business opportunities.

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Nedap shows latest innovation in cyber-secured access control at Milestone Systems’ Integration Expo

Nedap is playing a key role at Milestone Systems’ Integration Expo event on Tuesday 12 September in Daventry as it shows its AEOS end-to-end security solution.  The free-to-attend event affords delegates a unique opportunity to see how integrated solutions are developed, and will bring together installers, developers, integrators and specially-selected Milestone Alliance Partners including Nedap (Milestone Systems’ New Solution Partner of the Year).

In dedicated sessions throughout the day, Nedap will describe its collaborative approach with a ‘Best of Breed’ partner, namely Milestone. Delegates will have the opportunity to see first-hand how the integration between Nedap’s AEOS and the Milestone X-Protect Access Plug-In allows end users to enjoy the features of an advanced access control system inside the Milestone VMS environment. This allows operators to exchange cardholder information, monitor entrances, manage alarms and perform full video verification, all in one integrated system.

“As Milestone’s New Solution Partner of the Year, NEDAP is thrilled to be involved in Milestone’s Integration Expo,” said Jeroen Harmsen, director of product management for NEDAP Security Management. “We look forward to showing delegates how innovative access control solutions can drive opportunities for their businesses.”

NedapDigitalDoorCrucially, Nedap’s AEOS end-to-end solution provides end-to-end security, a key requirement given increasing concerns about connecting devices to the Internet of Things (IoT). An open platform is essential if all the information between IoT-connected devices is to be processed and shared with other systems.

While any system that connects to the Internet will imply a high security risk, Nedap’s solution effectively manages the risk of cyber attacks. By encrypting all communication between a card, the controller and the server, security is ensured at every level of the access control system: from the level of the door to the very core of the AEOS system.

Card readers have no role in decrypting data, for example, so secure communication between card and controller is guaranteed.

Digital certificates, meanwhile, are stored in the same Secure Access Module, in turn ensuring secure communication between controller and server.

For the first time in the market, AEOS end-to-end security offers protection against both physical and digital threats and limits the risks of attack.

More information on the end-to-end security assured by Nedap’s AEOS can be found in this video: http://www.nedapsecurity.com/news/end-end-security-helps-customers-secure-their-network

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Free seminar set to help buyers and installers improve cyber security

Helping security buyers and installers to navigate the complex world of cyber security is the aim of a forthcoming event organised by the British Security Industry Association (BSIA). Supported by the Fire Industry Association (FIA), the event takes place in Solihull on Wednesday 4 October.

This free-to-attend, half-day gathering will include presentations from a wide range of cyber security experts and offer a particular focus on the potential vulnerabilities of ‘connected products’ – meaning any security product (ie intruder alarms, video surveillance systems and access control) that could be accessed or operated remotely via the Internet – and how these vulnerabilities can be combated.

Delegates will be informed about the potential cyber risks facing their business, with presentations from the West Midlands Police digital cyber crime team and an engaging and surprising demonstration from the Scottish Business Resilience Centre’s team of ‘ethical hackers’.

Attendees will also find out how they can combat the cyber threats they face, with presentations outlining the benefits of the Government’s Cyber Essentials accreditation and introducing the BSIA’s ongoing work in the field of cyber security.

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Finally, delegates will benefit from a summary of the new EU General Data Protection Regulation (GDPR), which is set to come into force in early 2018.

The event is open to security and fire solutions buyers and installers, or indeed anybody from either industry with an interest in improving their business’ cyber security and data protection policies.

Registration for the event will be open from 9.00 am, with presentations kicking off at 9.45 am and the event expected to finish at around 1.30 pm. A full programme and online booking forms for both delegates and exhibitors are available on the BSIA’s website at: https://www.bsia.co.uk/events.aspx

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