Tag Archives: NSI

“2016 Engineers of Tomorrow competition now fully-booked” announces UBM

UBM EMEA, the organiser of IFSEC International, has just announced that all places on this year’s prestigious Engineers of Tomorrow annual competition are now filled. 64 of the fire and security industry’s brightest young engineers will now be at IFSEC International from 21-23 June in order to test their skills against each other in a live installation challenge at Europe’s largest security exhibition.

Engineers of Tomorrow is part of Apprenticeships for Fire and Security, an initiative that places apprentices into careers in the security industry and underpins their development. Supported by IFSEC International, CSL DualCom, the National Security Inspectorate (NSI), the Security Systems and Alarms Inspection Board (SSAIB) and Skills for Security, the scheme has already helped in launching the careers of more than 3,000 young apprentices.

At the heart of the installation apprentice and young engineer industry, the competition will provide participants with a global stage to compete against their peers and represent their company.

IFSEC2015_Logo

Companies involved in 2016 include Fidelity Integrated Systems, Abel Alarm Co, Highgrade Fire and Security, Chubb Fire and Security, CBRE, Tyco, Red Alert, VocalVale, H+J Martin, Ambush Security, Wessex Alarms, Captstan Security, Secure One, CIA, SES Yeovil, William Hale, Custom Alarms and the defending champions Tel Cam Security Systems and Kings Security.

The apprentice engineers will participate in the 90-minute live challenge that takes place on the lively exhibition floor at IFSEC International. They will then be assessed by a leading panel of judges from the security inspectorates, the NSI and the SSAIB, and points are then allocated based on performance in the various disciplines.

Heat winners and their employers will be invited to attend the prestigious Security & Fire Excellence Awards, which take place on Wednesday 23 November 2016, where the overall winner will be announced and awarded a £1000 cash prize.

EngineersofTomorrow20161

Demand for improved skills

Commenting on the competition, Simon Banks (group managing director at the CSL DualCom Group) said: “The huge take-up for IFSEC International’s Engineers of Tomorrow competition is in line with the industry’s demand for better skills. The fire and security sector is committed to apprenticeships providing results for businesses on a swift basis, while at the same time creating a lasting professional workforce for the future. Importantly, this competition allows employers and apprentices to showcase their skill sets on a world stage.”

This year, IFSEC International will host over 600 leading solution suppliers under one roof across the three days at London’s ExCeL, with the likes of Tyco, Milestone Systems, UTC, Texecom, Salto, Paxton, Hikvision, Dahua, Assa Abloy, Axis Communications, Canon, CAME and Marshalls already confirmed to attend. The show will also welcome more than 65 new exhibitors in 2016.

EngineersofTomorrow20162

IFSEC and FIREX International will once again be presented as part of UBM EMEA’s Protection and Management Series, which is the UK’s largest event dedicated to protecting and managing property, people and information.

The Protection and Management Series also incorporates The Facilities Show, Safety and Health Expo and Service Management Expo.

Annually, it attracts more than 40,000 attendees over three days and is the ‘Centre of Excellence’ for the security, fire, safety and facilities business sectors.

*Find out more detail about IFSEC International (and register for your badge to see the Engineers of Tomorrow competition) here:  http://www.ifsec.co.uk/Watch_EoT/

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Engineers of Tomorrow 2016: Call for Entries

The prestigious Engineers of Tomorrow annual competition is now open for the fire and security industry’s brightest young engineers to register their interest. Successful entrants will then be invited to pit their skills against each other in a live installation challenge at Europe’s largest security exhibition, IFSEC International, which takes place in June.

Each year, more than 50 apprentice engineers participate in pairs to complete a 90-minute live challenge on the busy exhibition floor at IFSEC International, where they are then assessed by a leading panel of judges from the security industry’s inspectorates, the National Security Inspectorate (NSI) and the Security Systems and Alarms Inspection Board (SSAIB), and points allocated based on performance in the various disciplines.

Heat winners and their employers will be invited to the prestigious Security and Fire Excellence Awards where the winner will be announced and awarded a £1000 cash prize.

EngineersofTomorrow

Simon Banks, group managing director at CSL DualCom Group, commented: “The purpose of the Engineers of Tomorrow competition is to showcase the very best talent the security industry has to offer. It recognises the value of skills in our sector. For any security installer businesses who’ve invested in an apprentice, the competition is a great opportunity to promote their competency on a world stage.”

Apprenticeships for Fire and Security

Engineers of Tomorrow is part of Apprenticeships for Fire and Security, an initiative that places apprentices into careers in the security industry and supports their development.

Sponsored by IFSEC International, CSL DualCom, the NSI, the SSAIB and Skills for Security, the scheme has already helped launch the careers of more than 3,000 young apprentices.

At the heart of the installation apprentice and young engineer industry, the competition will provide participants with a global stage to compete against their peers and represent their company.

Prizes will be awarded to the top three pairs of engineers, with a first prize of £1000 provided by CSL DualCom, the second prize (a £500 Red Letter Day) donated by the NSI  and, finally, a third prize of £300 supported by the SSAIB.

This year, IFSEC International will run from 21-23 June in 2016 at London’s ExCeL and will once again be presented as part of UBM EMEA’s Protection and Management Series, the UK’s largest event dedicated to protecting and managing property, people and information. In addition to IFSEC International, the series incorporates FIREX International, The Facilities Show, Safety & Health Expo and Service Management Expo.

To nominate yourself or a colleague and to gain more information about the Engineers of Tomorrow competition visit: www.ifsec.co.uk/EOT

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Exhibitors set to showcase innovative surveillance solutions at BSIA’s CCTV seminar

A number of companies involved in the design, installation and operation of CCTV systems will be exhibiting as part of a sold-out seminar in London this week.

Organised by the British Security Industry Association (BSIA), the event will take place at London’s Emmanuel Centre on Marsham Street – close to the Houses of Parliament and Westminster Abbey – on Thursday 12 November. The seminar will cover a variety of interesting topics including the latest changes in surveillance legislation and technology, while also exploring recent developments in the CCTV sector.

Running alongside the seminar, the exhibition will give delegates the opportunity to ‘get hands-on’ with some of the most innovative products in the industry.

Exhibitors that will be showcasing their products on the day include:

ATEC Security

ATEC Security is a specialist security systems integrator and winner of multiple Security Excellence Awards.

The ATEC Difference is about creating value not only through security innovation, but also by ensuring security projects deliver financial, operational, staff and business intelligence benefits.

ATEC takes the time to understand your issues, your operating environment and your business and then delivers reliable integrated solutions and support built around your operational requirements.

The company achieves “unparalleled quality” through meticulous design, comprehensive documentation and rigorous project management, with processes built around UK Home Office Best Practice advice.

Customers include security professionals at London City Airport, the City of Westminster and First Capital Connect.

Find out more by visiting www.atec-security.co.uk

Dedicated Micros

Dedicated Micros will be showcasing its latest cost-effective HD IP and analogue product ranges. Based on a ‘unique’ architecture, these solutions provide greater reliability, connectivity, interaction and performance across a seamless operating system.

For more information visit www.dedicatedmicros.com

Bosch Security Systems

Bosch Security Systems will be showcasing some of its latest in-camera technologies.

Starlight technology offers a new quality standard in round-the-clock video surveillance. Regardless of lighting conditions, time of day or object movement, cameras deliver “incredible levels of detail”.

Intelligent Video Analysis (IVA) assists by alerting you as to when pre-defined alarms are triggered, By smartly combining up to 8 IVA rules, complex tasks are made easy and false alarms reduced.

Content-Based Imaging Technology (CBIT) offers three main features: Intelligent Dynamic Noise Reduction, Intelligent Auto Exposure and Intelligent Tracking. The first of these intelligently distinguishes between noise and relevant information, such as movement. This reduces bitrate by up to 50%.

Find out more by visiting http://uk.boschsecurity.com

National Security Inspectorate

The NSI is the certification body for the UK’s leading providers of security and fire safety services.

Over 1,800 organisations commit to rigorous and regular checks by NSI’s national network of qualified auditors who carry out something in the region of 4,000 audits per year, verifying compliance with relevant British Standards and industry Codes of Practice.

Buyers who choose to contract NSI-approved companies can be assured of security and fire safety services delivered to the highest standards by businesses committed to excellence.

For more information visit www.nsi.org.uk

Observant Innovations

Observant’s PATROL Camera System is a vehicle-mounted 360o panoramic video camera. PATROL enables the visual documentation of everything occurring in the vicinity of a patrol or tasking, ensuring that nothing is missed.

The system captures all information in all directions, all of the time and has been built to withstand tough environmental and usage conditions.

Featuring 360° panoramic imagery, hi-res 14 Megapixel video and stills imagery as well as a rugged IP67 form factor, the PATROL Camera System provides a number of benefits including public reassurance, greater impartiality and improved dispute resolution.

Find out more by visiting www.observant-innovations.com

Also exhibiting will be Dallmeier Electronic UK and Thorn Security.

*For more information about the event, or to register for a delegate place, please visit www.bsia.co.uk/events.aspx

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Custodian releases monitoring portal upgrade with promise of “new levels of efficiency” for end users

Custodian Monitoring Services – a recognised leading provider of intruder, fire and life safety systems monitoring – has released a new version of its online TOUCH monitoring portal that affords end users real-time access to a wide range of new reports and capabilities.

Created in response to stakeholder feedback, the new portal offers a broad range of benefits. End users, engineers and installers can now enjoy greater oversight of their buildings and portfolios via this web-based customer portal which places them in control of critical areas such as key holding.

Victoria Waude, head of monitoring sales at Custodian, is adamant that TOUCH users will gain improved levels of access control management.

“End users and installers now have the ability to temporarily suspend and re-instate key holders without delay,” said Waude. “This is extremely useful for those companies looking to manage access when employees go on holiday or are absent.”

Victoria Waude

Victoria Waude

Installers can now create and maintain engineer rotas at the touch of a button, anytime and from anywhere.

“The new features are aligned with our approach of designing products and systems that simplify processes and deliver greater operational efficiencies for our customers,” added Waude.

For their part, installers are now also able to upload logos and company information to their TOUCH platform to maintain their corporate identity.

Another feature includes bulk end user registrations, which makes it easier for installers to invite all of their customers to register. In addition, there are further functions in the engineer portal for online testing and event history.

Custodian operates in the UK as Security Monitoring Centres Ltd and is a part of UTC Climate, Controls & Security, a business unit of the United Technologies Corporation.

Custodian is one of the UK’s leading NSI Gold Alarm Receiving Centres, providing 24/7 monitoring for its customer base.

*For more information visit: www.custodianmonitoring.com

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NSI approved companies to receive 20% discount on all Tavcom training courses

From today, National Security Inspectorate (NSI) approved companies are entitled to claim a 20% discount on all Tavcom Training programmes.

A partnership arrangement between Tavcom Training, the UK supplier of practical and e-learning electronic security systems training and the NSI – the specialist certification body for the UK’s security and fire safety companies – has been established for the benefit of NSI approved companies.

Paul Tennent

Paul Tennent

NSI approved companies may now take advantage of a preferential rate for all Tavcom distance learning online programmes, as well as the traditional classroom and workshop-based courses conducted at its Hampshire Training Centre.

“The NSI and Tavcom share a vision of raising standards in the electronic security industry, and Tavcom’s offer underpins Best Practice in all aspects of a security system’s design, implementation, operation and maintenance,” said Paul Tennent, group sales director at Tavcom Training.

“We’re very pleased to have agreed this initiative. It’s designed to encourage installers, systems integrators, Control Room operators and organisations who are NSI approved to take the opportunity to improve their skill sets and, in the process, acquire career-enhancing accredited qualifications.”

Skills and knowledge enhancement

Commenting on the partnership, Richard Jenkins (CEO of the NSI) said: “Every year, our national team of auditors completes in the region of 4,000 regular and robust audits of NSI approved companies to verify their continual compliance with industry standards. We welcome the opportunity for our NSI approved companies to access high quality training courses in order to enhance their skills and knowledge as technological advances in the sector continue apace.”

Richard Jenkins

Richard Jenkins

Jenkins added: “The NSI runs its own popular training courses, primarily based on sector standards. By complementing this offer with Tavcom’s provision of quality, accredited courses, NSI’s approved companies have access to a broader range of cost-effective training options that will help to bolster the learning and development of their employees. NSI approved companies are able to take full advantage of this opportunity and we’re delighted that this partnership between our two organisations has been established.”

*An online version of the Tavcom Prospectus – which provides information on over 70 different classroom, workshop and online training courses – can be viewed at www.tavcom.com. Printed copies are available on request by e-mailing: sales@tavcom.com

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NSI Installer Summit seminars focus on business solutions advice

The National Security Inspectorate’s (NSI) second Installer Summit was held in Manchester on Thursday 20 November and proved to be a major success, with over 100 delegates and 35 exhibitors in attendance. Brian Sims reports.

The NSI Installer Summit took place at the Worsley Park Marriott Hotel and showcased contributions from a wide array of top security brands, industry experts and business solutions providers, in turn offering delegates a perfect platform from which to learn about the latest innovations within the industry – including new products and solutions, equipment and tools – and, of course, the latest news from the NSI.

The Installer Summit’s programme of bite-sized seminar sessions delivered by industry experts included a focus on the importance of integrity and performance through the buying chain (presented by Simon Banks of CSL DualCom), the value apprenticeships can bring to a business (described by Kings Security’s Anthony King), Google marketing (courtesy of Clinton Porter from NVisage), employment law tips and advice (discussed by Citation’s Louise Lockett), funding for capital growth (Rob Donaldson of Baker Tilly) and the myths of cloud security (Steve Riley of RISCO Group).

In addition, there was a timely update from ACPO on the reduction of false alarms due to improving technology.

The next NSI Installer Summit takes place in Birmingham next March

The next NSI Installer Summit takes place in Birmingham next March

Speaking about the first NSI Installer Summit to take place in the North West, the NSI’s CEO Richard Jenkins commented: “Following the success of the first NSI Installer Summit in Birmingham last March, we listened to our installers and brought the event to Manchester. The NSI Installer Summit is a truly unique event for our approved companies, providing them with the opportunity to network, see at first hand the latest products from the leading manufacturers, hear from NSI technical experts about developments in standards and be given solutions advice from a number of business-related specialists.”

Jenkins continued: “We believe the Installer Summit adds real value to ‘The NSI Community’, ensuring that NSI approved installers are well informed about developments that impact their industry and their businesses. Given the exceptionally positive feedback we’ve received from both events, we’re delighted to announce that our next Installer Summit will take place in Birmingham on Tuesday 10 March 2015.”

*View a selection of photos from the day via the NSI’s Pinterest site at: http://www.pinterest.com/nsi1/nsi-installer-summit-manchester/

**Download the presentations: http://www.nsi.org.uk/information-centre/nsi-events/nsi-installer-summit-manchester-2014/nsi-installer-summit-manchester-programme/

***If you’re interested in sponsoring or exhibiting at the next NSI Installer Summit (which takes place at the National Motorcycle Museum in Birmingham on 10 March 2015, please contact the NSI via e-mail at: exhibit@nsi.org.uk or telephone 01628 764843. Delegate registration for this event will be launched in the New Year

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‘On Parade’: Security Management Best Practice for Special Events

Managing security at an iconic central London venue allows absolutely no room for error. Recently, Integrated Security Consultants provided support for a lavish private event held at Horse Guards Parade. Brian Sims outlines the service delivery and what lessons were learned.

Destination and corporate event management specialist Spectra DMC approached ISC back in March regarding its plans for a gala dinner to be held at the London meeting of the American College of Trial Lawyers (ACTL). This was to be a highly prestigious and unique event on something of a grand scale, with a giant marquee erected at Horse Guards Parade and plans for no less than 1,000 covers.

Guests were to be welcomed by a choir while the troopers and horses from The Household Cavalry would form a Guard of Honour.

Crucially, although the event was private in nature, it would be taking place in a highly sensitive area, out in the open and right next to a major central London public road. The right security regime was vital in order to keep the site safe during the build-up to and during the event, but also to enhance the guest experience and ensure everything would run smoothly.

Horse Guards Parade in London

Horse Guards Parade in London

The event itself took place on 13 September, but chosen security provider Integrated Security Consultants (ISC) was on-site 24 hours a day controlling access to the site from four days prior for the build until the site was clear and returned to its ‘blank canvas’ state two days later.

“We had to work closely with the many different parties involved, all of whom had their own needs and expectations,” stated ISC’s business development manager Paul Griffiths. “These parties included not just our client, Spectra DMC, but also the Royal Parks, the Metropolitan Police Service, the various event contractors and, of course, members of the public.”

As well as managing the security of the site itself, ISC provided corporate security staff to welcome guests, manage local public interest and handle both traffic ingress and egress.

Planning and familiarisation process

“This event was 18 months in the planning,” added Griffiths, “and, naturally, both Spectra DMC and the ACTL had high expectations for the day. Every aspect of the event had to be perfect, from the catering and entertainment through to the security team. We spent six months planning and familiarising ourselves with the expectations of our client and ensuring full risk assessments were carried out. We also attended planning meetings with the Royal Parks so that we understood how the site operated and what to expect, in turn advising on security requirements.”

Griffiths continued: “The Metropolitan Police Service and Royal Parks wanted to ensure that all Health and Safety requirements were in place and that the site was secure at all times. We liaised with them and brought security cover forward by 24 hours to ensure that the very earliest stages of the build were covered.”

On the evening of the event, all access points were secured and a large crowd of onlookers had to be kept back so that all guests could be admitted during a short 30-minute window, transferring from coaches within seconds. Everything went smoothly, but there were some challenges to overcome.

Security for the event was provided by Integrated Security Consultants

Security for the event was provided by Integrated Security Consultants

“These were mostly logistical,” continued Griffiths, “such as some contractor vehicles turning up without pre-registration. Another challenge was that the site is usually easily accessible to pedestrians from Horse Guards Road. Rather than just station officers along the 160-metre perimeter, we were permitted the use of crowd barriers to provide an extra layer of defence.”

Griffiths went on to comment: “Unsurprisingly, holding such a glamorous event in a public place attracted a great deal of attention from passers-by, in particular when the Band of the Coldstream Guards arrived and played several numbers. The event also coincided with the nearby Proms in the Park, which resulted in large numbers milling around in the vicinity, but this didn’t pose any problems for our team.”

Recruitment of security personnel

ISC’s recruitment process is designed with an ultimate objective in mind: the provision of a high quality security service. The company’s clients can be satisfied that each member of the security team they receive on site has been through a comprehensive interview process which tests for competency, communication and customer service capability. The staff understand the high expectations of both their employer and its customers and have the experience of working at a wide variety of public and private events.

To complete the security package for a site on the scale of Horse Guards Parade, ISC provided a manager to fully instruct and guide the security team. The company is always mindful of the fact that security is in place to support the smooth running of an event and that event managers are, in general, exceptionally busy with other aspects of production. For this reason, ISC provided Spectra DMC with a manager to direct the security team on their behalf. Rather than worrying about positioning staff, this enabled the client to focus on its primary goal of ensuring this spectacular event exceeded all expectations within a safe and secure environment.

1,000 covers for guests were provided inside a temporary venue on the site of Horse Guards Parade

1,000 covers for guests were provided inside a temporary venue on the site of Horse Guards Parade

ISC’s success in securing this event is the result of a long history of working on other high profile events, often in spectacular venues, and a culture of listening carefully to clients’ requirements in order to build a bespoke security service.

Mark Wareing, account director at Spectra DMC, concluded: “Everyone on the ISC team was really helpful and great to work with. The security manager was totally flexible and we could just leave the team to their own devices.”

That’s what everyone involved in running and securing special events – be those occasions big or small in nature – wants to be able to say.

What to consider when hiring an event security solutions provider for your corporate events and buildings

What are the main services these companies provide?

There are a wide variety of security roles to be covered and security companies may specialise in different areas along the spectrum. Corporate and private events are very different from large-scale public events or nightclubs and require a more discreet, bespoke service that blends robust venue security with customer service.

Security staff are usually the first point of contact that guests will have with your event and their conduct will set the tone for the evening.

How do you go about sourcing a reputable company that’s right for you?

The security industry has evolved considerably over the past decade, with licensing of individuals working in a security capacity through the Security Industry Authority (SIA) having been a legal requirement for the past decade.

However, just because an individual has passed a training course and holds a licence does not necessarily mean that person is right for your event.

They might be great at patrolling empty buildings, but how will the officers interact with your guests?

Not all security companies are alike. What accreditations do they hold? The two most important to look out for are the National Security Inspectorate (NSI) ‘seal’ and the SIA’s Approved Contractor Scheme mark. Both are a sign that the company has high quality standards and are subjected to external audits.

The NSI’s ‘Guarding Gold’ also demonstrates conformance with the internationally-recognised ISO 9001 quality standard along with several British Standards for security services.

There are numerous key questions that end users must ask of potential security providers for special events

There are numerous key questions that end users must ask of potential security providers for special events

What are the top three questions to ask of your potential service provider at the outset?

Naturally, you will want to know what price you are paying for the security services offered. Expect to pay an hourly rate per officer for a minimum number of hours per shift.

Prices will, of course, vary from one company to the next, but as is the case with any product or service the age-old saying “you get what you pay for” is very apt here.

A high quality security company offering a high quality service will pay their staff a decent wage and, while they will not charge the earth, naturally they will not be the cheapest option for the purchasing end user.

You should establish a budget for security services early on in the planning process, allowing a little breathing room in case you require more staff or for longer periods than originally anticipated.

How early on in a project should you make sure the security service is on board?

Security staff are often viewed as a ‘need to have’ rather than ‘want to have’ item on an event checklist. However, by viewing them as an integral part of the event experience and by bringing yoursecurity partner on board early in the planning stages, they will have the right amount of time to prepare and give you the best staff they have.

Rather than trying to guess how many security staff you’ll need, talk to your service partner and allow them to conduct a site visit to scope the requirement themselves and to perform a risk assessment. Site geography, threat levels and the event profile will dictate minimum staffing numbers, but the maximum depends upon your budget and key objectives.

The role of the security specialist is to make the service end user’s planning process as stress-free as possible.

How can you evaluate the service you’re receiving?

As the client, your security partner should be asking you lots of questions leading up to the event. Each event and venue is unique and you should be receiving a bespoke service tailored to your exact specifications.

As the event planner, you will almost certainly be present on the day of your event. As with other services, it will be very apparent if you’re not receiving the standards of service you desire.

Consider paying for a security supervisor to manage the team rather than managing each security officer yourself. This will allow you to focus solely on running the event.

What should you do if you’re not happy with the security service provided?

If you’re not happy, talk to your security partner’s representative to make them aware of your dissatisfaction. They should take steps to rectify the situation either immediately or for your next event.

If they don’t do so, it may be time to seek a new partner who can better understand your operational requirements.

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