Tag Archives: Training

Smurfit Kappa synergises lone worker protection across all UK sites thanks to ANT Telecom

The Smurfit Kappa Group plc, the corrugated packaging company, has unified its complete lone worker protection solutions across 19 UK sites with the assistance of ANT Telecom.

ANT Telecom has been working with Smurfit Kappa since 2011 and initially provided lone worker devices across five of the company’s sites to protect employees when working alone. These devices are designed to provide lone worker ‘SOS’ and ‘Man Down’ facilities in both normal and harsh environments whereby end users can raise an alert when the device’s in-built panic button has been pressed or the tilt mechanism activated.

Nigel Elias, UK HSE manager at Smurfit Kappa, said: “The well-being of all of our staff is something we take very seriously and ensuring protection for our workers, especially when they’re working alone, is paramount. ANT Telecom’s lone worker devices have helped reassure our staff of their safety and give them the confidence that, should an incident occur, an alarm is triggered.”

SmurfitKappa

More recently, Smurfit Kappa wanted to enhance the lone worker solution and protect lone workers across its other sites. “We needed a way of ensuring that an alert had reached the correct response team and had been dealt with in a timely manner, with complete visibility of the alarm’s audit trail,” explained Elias.

In response, ANT Telecom presented its Automated Incident Manager, a critical alarm management platform that integrates with the hand-held lone worker devices. The solution automatically distributes the triggered alarm’s information to designated local response teams and escalates the alarm if it’s not acknowledged, thereby ensuring the incident is dealt with without delay. 

Elias continued: “Alerting selected responders for each location is key for a multiple-site organisation such as ours. The hosted version of the solution was ideal due to its rapid deployment capability. The effectiveness of immediate alerts and scalability quickly prompted our decision to roll out the solution, along with lone worker Protector devices, across 19 of our sites, in turn enabling us to implement a more effective and robust lone worker process across the group.”

Elias went on to state: “Our workforce isn’t wholly comprised of lone workers. Therefore, a challenge for us was educating staff that, when they’re working on their own, they need to be protected should an incident occur. With ANT Telecom’s help and the business’ consultative approach, we’ve built awareness of lone worker safety right across the company. This is something that has helped the business immensely in terms of improving employee morale.”

To reinforce this further, ANT Telecom provided each individual site with a well-structured training initiative for how the system works. Representatives have worked closely with Smurfit Kappa’s staff and continue to monitor the solution across the myriad sites involved in order to ensure that it’s maintained and working effectively.

Klaus Allion, managing director at ANT Telecom, observed: “We’re thrilled to be working with Smurfit Kappa in building a reliable and wide-scale solution across its sites to increase the Health and Safety of lone workers. We’ve provided Smurfit Kappa with an overall solution that puts both lone workers and stakeholders’ minds at ease. Should an alarm be activated, the response time is going to be rapid.”

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IDIS determined to focus on video cyber security at IFSEC International 2019

Network security and the threat of ‘cyber loopholes’ should be a top priority for video surveillance users, IDIS will tell visitors at IFSEC International. Launching a cyber security advisory video ahead of the show, the IDIS team at ExCeL in London from 18-20 June will also be on hand to demonstrate and explain how IDIS technology goes a step further to strengthen the resilience of traditional surveillance network processes.

IDIS will be highlighting the dangers of cyber attacks and the common vulnerabilities found in many surveillance set-ups – as well as showcasing a full range counter-measures – on Stand IF1110.

Users should plan for three specific risks, states the company: data access loopholes, data transmission weaknesses and the integrity of recorded footage.

“IDIS has consistently led the way in addressing cyber security concerns, taking a multi-pronged approach from R&D through to customer installation,” said James Min, managing director of IDIS Europe. “We’ve developed a rich, layered and comprehensive set of technologies and features to ensure maximum protection for end users.”

IDIS IFSEC Stand 2019 (1)

Visitors will see how IDIS DirectIP – the cornerstone of the IDIS Total Solution – closes-up widespread vulnerabilities and serves as a proprietary mutual authentication system for all IDIS IP products. IDIS DirectIP speeds up implementations and streamlines cyber security by eliminating the need for engineers to manage multiple IP addresses and associated passwords during implementation. It therefore mitigates human error and the common malpractice of saving passwords in vulnerable spreadsheets.

Using peer-to-peer technology, IDIS’ ‘For Every Network’ technology also lets engineers deploy and configure secure, multi-site surveillance solutions that use centralised monitoring and control without in-depth knowledge of routing or networking.

IDIS will also highlight the cyber security essentials for transmission and recording together with its own patented and proprietary technologies which prevent activities such as snooping, modification and the destruction of data.

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James Min

In addition, visitors to Stand IF1110 will learn how IDIS ensures the integrity of video recording, with its advanced ‘Chained Fingerprint’ technology authenticating footage such that it can be submitted to the police and the courts as evidence.

“Combined with these technologies, our industry-leading training programmes are helping installers and integration partners to work knowledgeably with devices and networks to ensure maximum cyber security for our end users,” concluded Min.

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Linx International Group expands team with new Group marketing manager and marketing co-ordinator

Linx International Group – the global provider of security, risk management, consultancy and training services – has announced the appointment of Group marketing manager Jerry Alfandari and marketing co-ordinator Victoria Carter.

Fluent in both English and German, Alfandari has a proven track record of managing international marketing campaigns including social and digital content strategies. He’s joined by Victoria Carter, who brings expertise in social media, public relations and video production to the team.

On his appointment, Alfandari explained: “I’m excited to be part of a team that’s working with security practitioners at all levels around the world to develop and launch new courses along with innovative training methods.”

Victoria Carter and Jerry Alfandari

Victoria Carter and Jerry Alfandari

Carter added: “Training and education has always been central to my own career progression, so I’m excited to be joining a company that shares my ethos and is committed to professionalism across the security sector.”

Led by director of sales and marketing Sarah Hayward-Turton, the marketing team will promote the Linx International Group brand and the work of its companies – Tavcom Training (including the CTSP Register), PerpetuityARC Training and the Linx Consultancy.

Hayward-Turton stated: “It’s an exciting time to be part of the Linx International Group. We’re bringing new talent into the organisation, as well as nurturing and developing the skills of those that have been with us for many years.”

Alfandari and Carter are based at the Linx International Group’s Training Centre in Bishops Waltham, Hampshire.

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IDIS Europe’s partnership strategy pays off with reported 78% sales growth

IDIS Europe has reported record sales growth for 2018, with a 78% rise attributed to successful projects with long-term partners and continued investment in technology and support services.

Contributing to this success the company, which is Korea’s largest in-country video surveillance manufacturer, was the supplier for major contract wins in the retail, healthcare and education sectors.

Since opening its European headquarters in Brentford in 2013, IDIS has established a strong technical support team and wide sales networks and the company has worked hard to develop profitable partnerships with security installers, system integrators and distributors.

“Our core strategy as a company is to pursue sustainable growth alongside our partners as a one-stop supplier for video solutions,” urged James Min, managing director of IDIS Europe. “This means working together to ensure customer satisfaction, delivering better value and better technology.”

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James Min

For security installers and system integrators, IDIS is now focusing on reducing Total Cost to Serve, giving them complete, easy-to-source video solutions that offer more profitable implementations and predictable revenue streams. Going forward this is a priority,  stated Min, and it will be achieved by continuing to invest in video technology that eliminates complexity and earns the loyalty of end users.

“The most encouraging thing is that, whenever customers switch to IDIS technology, they find that it gives them higher performance and a lower total cost of ownership. They also know that we’re working on new forward and backwards compatible technology to meet their future requirements.”

Once on board, customers tend to upgrade, but not switch away from IDIS, which is good news for installers. “We saw that with our new 12 MP Super Fisheye camera, launched last year as a step up from of our original 5 MP model. This has proven attractive for lots of our established customers as well as new users. It’s already our best-selling unit.”

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For the integrator, IDIS’ model of simple-to-install technology from a ‘one solution, one company’ supplier means more realistic and attractive maintenance and service agreements. True plug-and-play performance was developed to reduce complexity for engineers installing and maintaining systems and, in turn, reduce cost and disruption for end users. The IDIS Ultimate Warranty also offers greater long-term protection for both parties.

“Anything that helps us to earn customer loyalty results in more sustainable long-term business,” added Min. “We also recognise that our installation partners make a commitment to IDIS when they invest their time on engineer training and product knowledge, so it’s important that we repay that commitment by supporting them to open up new opportunities.”

Looking ahead, IDIS predicts that strong sales performance will continue in 2019, with more major projects in the pipeline and new technology launches making it an attractive proposition to expand existing systems as well as install new ones.

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International security consultant Michael Chandler launches book and online training course

International security consultant and author Michael Chandler will bring his Technical Surveillance Countermeasures training programme to the fore as he launches a brand new book and online training programme based on his globally-renowned teachings.

With his counter-surveillance and close protection courses recognised in most English speaking countries, Chandler is a familiar name in the security industry. The course and book offer a comprehensive introduction to bug sweeping in addition to a wealth of technical and practical instruction.

BugSweeping

“Having taught this course all over the UK and the US, I’m delighted to be making it available to all in the form of a new online training programme backed up by the launch of my new book,” said Chandler. “Not all bodyguards have bug sweeping expertise, but it’s clear that, in today’s landscape, it’s an exceptionally useful tool to have. Most attacks are planned and, therefore, a principal is very likely to be monitored in one way or another which is why electronic monitoring or technical surveillance should be something that a modern day bodyguard is able to detect.”

The new online bug sweeping course makes this vital skill more readily accessible to anyone working in the security industry, regardless of location. The course syllabus covers everything from the history of eavesdropping to vehicle tracking devices, hidden camera detection, legislation, mobile phone monitoring, thermal imagery and standard operating procedures along with practical lessons on bug sweeping.

Those registering for an online course will receive a complimentary copy of the book, but it’s also available to purchase from Amazon, Barnes & Noble, iBooks, Kindle, Google Books and other book retailers around the world, priced circa £19.99.

*The original in-person training sessions are also open for registration, with a series of seminars set to take place in London, Manchester, Accra, Sydney and New York during 2019. To find out more, register for a course or order the book visit https://www.thesecurity.academy/online-tscm-course

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Sarah Hayward-Turton promoted to role of director of sales and marketing at Linx International Group

Linx International Group, the global provider of security, risk management, consultancy and training services, has announced the promotion of Sarah Hayward-Turton to the role of director of sales and marketing for constituent companies Tavcom Training, PerpetuityARC Training and the Linx Consultancy. 

Joining the Linx International Group in 2014 as client relationship manager, Hayward-Turton was leading the sales team within two years and now takes the lead as director of sales and marketing. Her dedication to the security industry sees Hayward-Turton taking an active role in supporting the work of ASIS UK’s Young Professionals, an initiative that supports security professionals under the age of 40 and with less than five years’ experience in the industry. Hayward-Turton has also successfully completed PerpetuityARC’s Security Co-ordination and Management BTEC Level 4 course.

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Sarah Hayward-Turton

“This year, not only are we continuing to develop highly relevant courses and pioneering how they’re delivered in the classroom and through e-learning, but also expanding our global presence for training and consultancy,” stated Hayward-Turton in conversation with Risk Xtra.

Ciaran Barry, director of Linx International Group operations, added: “Through our training businesses, we’re wholly dedicated to nurturing and developing talent in the security industry. Sarah’s career trajectory at the Linx International Group is a great example of us practising what we preach.”

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ASSA ABLOY Security Solutions names initial partner businesses for CLIQ Go

A number of security providers have signed up to be dedicated partners for the new CLIQ Go from ASSA ABLOY Security Solutions, a UK division of ASSA ABLOY (the door opening solutions specialist).

The named security businesses include High Security Locking near Aylesbury, William Channon in London and John Planck Ltd in Chatham. By agreeing to be a CLIQ Go partner, these security providers have access to exclusive training and support from ASSA ABLOY Security Solutions to help them market and sell the platform.

Enabling SMEs to control security across their premises from a smart phone app, CLIQ Go combines mechanical and electronic security capabilities in order to meet the needs of today’s busy working environments.

The user-friendly CLIQ Go smart phone app allows business owners and authorised individuals to manage a site’s security from the cloud via a mobile phone, tablet or PC. Individual access rights can be instantly revoked or updated from these devices, subsequently enhancing security while also delivering the flexibility needed to amend these access rights ‘on the go’.

ASSAABLOYSecuritySolutionsCLIQGo

With CLIQ Go, organisations can schedule access rights to a room or area for contractors or other workers that may only be visiting a site for a specified amount of time. Furthermore, as an end user business grows, the CLIQ Go system can be easily expanded with minimal disruption.

Simon Wilson, national sales manager for ASSA CLIQ Remote at ASSA ABLOY Security Solutions, said: “Issues such as lost keys can be a serious security risk. Traditional mechanical locking solutions no longer offer a robust enough solution for many modern businesses. CLIQ Go offers an easy-to-manage access control system.”

Wilson continued: “CLIQ Go is quickly becoming a very popular option for many organisations, with installers and resellers keen to stock the solution. Indeed, with just one mechanical key profile, resellers can easily keep the solution in stock for fast delivery and, with no doors to wire, installation is a straightforward process.”

In conclusion, Wilson informed Risk Xtra: “We’re delighted to welcome our new CLIQ Go partners. We’ll be providing ongoing training and support to help them maximise opportunities for promoting this innovative system to their customers.”

*For more information on CLIQ Go and how to become a partner contact Simon Wilson at simon.wilson@assaabloy.com or visit www.assaabloy.co.uk

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