Tag Archives: Risk Management

Evolution maintains quality standards with ISO certification

Evolution, the integrated fire and security solutions business, has achieved ISO 9001:2015 accreditation for Quality Management Systems.

The previous ISO 9001:2008 accreditation was well integrated within Evolution’s processes and procedures, enabling a smooth transition to the new standard which includes a number of important developments.

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One of the most significant is the need for a documented risk management process identifying the potential risks to the business. This required a comprehensive review of the company’s business continuity plan to enable the newly- created Risk Register to record the key areas at risk (along with the level of risk) in greater detail.

New emergency processes have also been created to include appropriate control measures designed to mitigate risks and identify those who may be affected.

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BT to deliver latest SD-WAN and cyber security services for chemicals manufacturer IXOM

BT has signed a contract to deploy a new generation of network technology for IXOM, a market leader in the sphere of chemicals manufacturing and distribution in Australia and New Zealand. The arrangement will see IXOM benefit from BT’s latest SD-WAN and cyber security managed services as it shifts applications and data to the cloud in a bid to drive agility, efficiency and innovation.

IXOM’s new network will connect over 1,000 employees at 55 sites across 14 countries. That network will support the company’s digital transformation by delivering over seven times more bandwidth than the company’s existing infrastructure and offer a step change in resilience with dual connectivity to 35 major sites.

The network will be built around BT Agile Connect, a BT managed service based on an SD-WAN 2.0 solution by Nuage Networks from Nokia. This offers enhanced control and understanding of network infrastructure and traffic flows, a much faster, simpler and more secure way of setting up new sites, reduced complexity and lower costs.

BT will also deliver a 24×7 global cyber threat detection, investigation and response service. Managed from BT’s Australian Cyber Security Operations Centre and interfacing directly with IXOM’s in-house team, it will be based on a SIEM platform combined with specialist cyber analyst services. This will help to protect IXOM from today’s rapidly evolving threats.

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Rowan Start, head of IT for IXOM, said: “We’re creating a resilient and agile technology environment to support our cloud applications and services. It will come with the ability to detect and respond to cyber threats in near real-time. We chose BT because of the company’s deep expertise in networking, its understanding of our unique operational environment and its ability to seamlessly integrate security services with our own team to create a true partnership model.”

Bernadette Wightman, managing director for resources, manufacturing and logistics at BT, responded: “Managing risk is a key consideration of any digital transformation programme. That’s why companies such as IXOM look to trusted partners like ourselves who can help them securely introduce the latest cloud-optimised network technologies. IXOM will benefit not only from the improved agility and control that our SD-WAN managed services offer, but also the reassurance that they’re working with one of the world’s leading cyber security practices. It’s a superb example of how our Dynamic Network Services Programme is helping customers deliver their digital transformation.”

BT’s Dynamic Network Services Programme is designed to give customers more choice, security, resilience, service and agility in the roll-out of future networks that support digital transformation. It helps customers to remove barriers to the adoption of SD-WAN and NFV by answering questions about which technologies to use as well as when and how to implement, configure and integrate them with existing networks in order to create a hybrid infrastructure fit for the digital age.

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BT Redcare unveils new next generation alarm portfolio for premises protection

BT Redcare, one of the UK’s largest suppliers of alarm signalling services, has revamped its portfolio of products to provide businesses and households alike with faster, smarter and easier ways of protecting premises.

The business has launched three new next generation alarm signalling products which can be used to monitor a range of risks, including physical break-ins, fire, gas leaks and flooding. A fourth product will be launched early in 2019 to complete the new portfolio.

Customers will benefit from a much faster experience end-to-end, from the installation of their new security system through to connectivity, signalling and fault reporting.

The products are also easier to use with the introduction of a new app for installers which allows for faster customer set-up, while a new app for end user customers allows them to receive notifications and alerts.

The new products have also been designed to be more environmentally friendly, requiring less energy to run and using recyclable packaging.

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The products have comprehensive levels of security built-in with end-to-end encryption, while 24/7 technical support and a ten-year warranty provides customers with the high levels of reliability and reassurance they need from their alarm system.

The portfolio comprises the following new products:

Essential: This is the entry-level package which offers a fast and affordable wireless security alarm signalling system. It’s also monitored by security experts who will keep an eye on customers’ premises 24/7.

Advanced: This package comes with two signalling paths to provide twice the reassurance and is ideal for low-to-medium risk sites with the flexibility to upgrade if required.

Advanced Extra: This offers the same features as Advanced, but with even faster reporting times. If there’s a fault with the connection, the experts will be alerted in just 180 seconds.

Ultimate: This is BT Redcare’s premium product which covers every level of risk. Underpinned by resilient and future-proof IP broadband and smart 4G connections, the product boasts a built-in broadband hub and superior levels of security and reliability, with battery back-up to keep the system running even in the event of a power cut. It also has faster response times, with its enhanced monitoring capabilities alerting security experts about any connection issues within just 90 seconds.

John Ware, general manager at BT Redcare, said: “We’re introducing faster, smarter and greener ways of protecting businesses and homes underpinned by the best fixed and mobile networks in the UK. We’ve designed our next generation portfolio based on feedback from Alarm Receiving Centres, installers, insurers, businesses and homeowners. With our products meeting the very highest standards in the industry, we can provide our customers with the peace of mind they’re looking for in an alarm signalling system.”

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STANLEY Security achieves accreditation to ISO 9001:2015 for Quality Management Systems

STANLEY Security has been accredited with ISO 9001:2015, the very latest version of the respected Quality Management Systems standard.

ISO 9001:2015 is awarded when specific criteria for a Quality Management System are met by a given organisation as a result of that business ensuring a structured approach with an increased importance afforded to risk management. The accreditation is based on a number of quality management principles such as a strong customer focus, the motivation of senior management, a defined process approach and demonstrably continual improvement.

For STANLEY Security’s end user customers, ISO 9001:2015 accreditation provides clear proof that its products and services work and meet legal and industry standards and that, if an issue should arise, a process is in place to rectify it and ensure that it doesn’t happen again. It’s also designed to make staff more efficient by standardising systems and procedures, while still allowing for flexibility such that STANLEY can work with customers in a way which suits them.

STANLEY Security has always been committed to delivering quality at all levels, from products through to services, and has been accredited to BS EN ISO 9001:2008 for many years. The move to the more stringent 2015 standard requires a greater focus on all internal and external factors that could impact quality, products and services.

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Ross Marotta, STANLEY Security’s compliance manager responsible for the transition to the new standard, explained: “The ISO 9001:2015 accreditation is proof that we can provide customers with consistent, reliable and fit for purpose solutions and services. It provides an assurance that we listen to our customers and respond proactively to their feedback. Customers can also be secure in the knowledge that any issues will be identified and resolved quickly.”

Marotta has reviewed all of STANLEY Security’s documents, processes, policies and procedures to ensure they correspond with actual activities and meet the 2015 standard. He has also implemented training sessions and presentations within management meetings to clearly explain individuals’ responsibilities and what they need to be aware of and monitor in their own teams.

STANLEY Security’s ISO 9001:2015 accreditation holds for a maximum time period of three years. In this three-year period, the company will be subject to mandatory audits to ensure compliance.

ISO 9001:2015 accreditation has been awarded through the National Security Inspectorate. Through the NSI, STANLEY Security is NACOSS Gold approved with respect to the design, installation and maintenance of electronic security systems and Fire Gold approved for the design, installation, commissioning and handover, verification and maintenance of fire detection and alarm systems.

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Ocucon scoops six Fraud Awards nominations

Ocucon, the world’s first Video Surveillance-as-a-Service (VSaaS) system, has been shortlisted across a range of categories for this year’s prestigious Fraud Awards, the leading accolade for those in the UK’s retail risk and loss prevention sector.

Organised by loss prevention conference Retail Risk, the Fraud Awards celebrate the very best individual and team performances, innovative new products and winning strategies within the retail and loss prevention sector over the last year.

Judged by a panel of internationally-renowned loss prevention professionals, the winners and runners-up will be announced on 4 October at the Fraud Awards Gala Dinner, to be held at Leicester City Football Club.

Breaking new ground in surveillance technology, the Newcastle-based Ocucon has been shortlisted a total of six times across five categories for its unlimited cloud-based storage platform, Ocucon, as well as its intelligent video redaction service Ocucon Pixelate.

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The Ocucon team (from left to right): Simon Gardner, Maral O’Brien, Stuart Ferguson, Gary Trotter and Stephen Purvis

Categories include:

  • Best Newcomer – recognising the most exciting new solution or company to enter the retail risk and loss prevention arena – Ocucon
  • Best Newcomer – Ocucon Pixelate
  • Most Innovative In-Store Solution – celebrating innovative approaches to an existing, tried and tested solution or genre – Ocucon
  • Best Collaborative Solution – recognising products, solutions or services resulting from genuine collaboration that deliver a clear Return on Investment – Ocucon
  • Most Innovative In-Store Surveillance Solution – celebrating innovative new uses of camera or surveillance technology benefiting the wider business – Ocucon
  • Most Innovative Cross-Functional Solution – recognising innovative products, solutions or services that have a risk or loss prevention benefit, but sit outside of the Profit Protection Department – Ocucon Pixelate

Ocucon’s co-founder Gary Trotter commented: “To be shortlisted in this year’s Fraud Awards and across so many categories is testament to the great team we have based here in Newcastle, as well as our innovative and collaborative approach. Since our launch in October, we’ve worked with some of the biggest names in the industry, including Dell and Google, to deliver the first-of-its-kind cloud-based storage service for CCTV and surveillance technology and launch our new intelligent video redaction service Ocucon Pixelate. As a result, we’ve seen significant interest in Ocucon both from large UK corporations and retailers, but also major retailers in North America. Our story is just one example of how tech start-ups can thrive here in the North East to compete on both the UK and the global stage.”

Launched in October last year, Ocucon is set to revolutionise the ability of businesses to defend against fraudulent cases of slips, trips and falls – currently estimated to cost the UK’s economy alone more than £800 million each year – by removing physical limitations on the amount of surveillance footage an organisation can save.

Ocucon delivers a powerful, cloud-based storage and retrieval platform combining intelligent data analytics with the facility to store, analyse and retrieve unlimited amounts of HD video surveillance footage from within the Ocucon portal.

Ocucon is expected to be of interest to any organisation capturing significant amounts of CCTV data. Since its launch, Ocucon has seen significant interest from both UK and US supermarkets and retail chains.

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Chubb businesses honoured with duo of RoSPA Gold Awards for Occupational Health and Safety

Chubb Systems Ltd has received a Gold Award from the Royal Society for the Prevention of Accidents (RoSPA) for the sixth consecutive year, while Chubb Fire & Security Limited has won the Gold Award for the third time following its first such accolade in 2016.

RoSPA Gold Award winners are recognised for achieving a high level of performance while demonstrating well-developed occupational Health and Safety management systems and cultures, outstanding control of risk and low levels of error, harm and loss.

In addition to its award, Chubb Systems Ltd received a gold medal in recognition of achieving the top Gold Award for six consecutive years.

Nichola Maher, EH&S manager at Chubb Systems Ltd, explained to Risk Xtra that the award and medal are testament to a sustained commitment to the environment in addition to Health and Safety. “We continually assess all areas of behaviour and culture to ensure that the environment and Health and Safety are at the forefront of everything we do. The RoSPA awards are an important opportunity for us to celebrate the business’ achievements in ensuring that employees are working to Best Practice safety standards.”

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Left to Right: Mark Redding (head of EH&S at Chubb Fire & Security Limited), Ronnie Wineberg (service engineer for Chubb Systems Ltd), Nichola Maher (EH&S manager for Chubb Systems Ltd) and Paul Cosentino (EH&S manager at Chubb Fire & Security Limited)

This year, Chubb Systems Ltd’s trophy from RoSPA was accepted by service engineer Ronnie Wineberg who won the business’ own annual Recognition Award for going above and beyond the call of duty in support of Chubb’s Health and Safety practices.

“Having robust Health and Safety practices at work is essential,” said Wineberg. “As employees, by demonstrating our commitment to these practices, we’re all helping to ensure that we can go home safely at the end of a shift. I was proud to collect the award in recognition of Chubb’s Health and Safety practices and my own commitment to them.”

Mark Redding, head of environmental Health and Safety at Chubb Fire & Security Limited, added: “RoSPA is extremely important to the entire business. The awards demonstrate to outside bodies and customers alike Chubb’s overriding commitment to safe working practices. It’s an award the whole business should take ownership of and feel proud in achieving.”

By attaining a RoSPA Award, an organisation is proving its commitment to maintaining a well-balanced approach towards Health and Ssafety management, as well as demonstrating superior practices in areas like leadership and workplace contribution.

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Newest version of UK Government’s G-Cloud set to include Advent IM

Advent IM has been part of the UK Government’s G-Cloud portal since its first release. It has now been announced that the newest iteration of the Crown Commercial Service (CCS) procurement platform will again provide direct public sector access to the company’s cyber security, risk management consultancy and training services.

Advent IM’s director, Julia McCarron, said: “Our long-standing relationship with the public sector has been consolidated by our availability over several iterations of the G-Cloud platform. The ability to procure cyber security and risk management services quickly and directly has been of great importance to our clients. We’re delighted to be listed on G-Cloud 10 and look forward to supporting more public sector bodies with high quality consulting and training.”

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Julia McCarron of Advent IM

The CCS is a commercial service for Government, acting on behalf of the Crown, to drive savings for the taxpayer and improve the quality of commercial and procurement activity across the public sector. CCS brings together, as one organisation, the Government Procurement Service – the commercial function of the Cabinet Office – as well as common goods and services procurement and commercial management currently undertaken by departments.

Its vision is to deliver value for the nation through outstanding commercial capability and quality customer service.

The CCS is an executive agency of the Cabinet Office and operates as a trading fund under the Government Trading Funds Act 1973.

*For further detail access https://www.digitalmarketplace.service.gov.uk/g-cloud/supplier/92582

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