Tag Archives: Video Surveillance

Hanwha Techwin opens new demonstration showroom

Hanwha Techwin recently held an open day at its new European headquarters in Chertsey to officially mark the opening of its Wisenet showroom.

Distributors, installers and systems integrators from across the UK, many of whom were accompanied by end user clients, accepted an invitation to see Hanwha Techwin’s new demonstration and training facilities. This provided them with the opportunity to be among the first to have a close-up look at the new Wisenet X ‘extreme performance’ camera series, as well as the company’s premium 4K Wisenet P and feature-rich Wisenet Q cameras.

“We have simulated a Control Room environment within our new showroom facilities so that we can demonstrate many of the practical features built into our cameras,” said Chris Parry, country manager for the UK and Ireland at Hanwha Techwin Europe. “With cameras installed throughout our self-contained building and overlooking our car park, we’re able to show in real time the benefits that are achievable from the very latest advances in video surveillance technology.”

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Sitting at the ‘Control Room’ consul, Hanwha Techwin guests were able to put a wide range of Wisenet cameras through their paces via spot monitors and a large video wall. This allowed them an opportunity to test the usefulness of analytic solutions like ANPR, people counting and heat mapping as well as privacy masking and advanced Gyro digital image stabilisation.

Commenting on his visit to the new demonstration facility, Paul Miller (director of systems integration specialist RJ Pro-Vue Ltd) said: “I was very impressed and will certainly be taking advantage of the opportunity to bring my existing and potential customers to Chertsey so they can benefit from hands-on demonstrations of the technology built into the Samsung Wisenet cameras and recording devices.”

Nick Kalsi, technology consultant for Edwardian Hotels London, also felt his time was well spent visiting the new showroom. “We are an existing and satisfied user of Wisenet cameras and, together with Mohamed Elsebahy, group CCTV manager for Edwardian Hotels London, I was particularly interested in the detailed demonstration of the new Wisenet X cameras. We will certainly consider deploying these at one of our new hotels.”

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84% of small businesses call for intelligent video surveillance as existing systems “fail to protect premises”

A survey1 of small businesses in the UK has discovered that 84% of retail, office and hospitality owners are looking for video surveillance with high resolution images and intelligent features such as remote monitoring to provide superior security for their premises.

85% of respondents also stated that high quality and reliability would be important purchasing considerations when looking to invest in video surveillance.

The survey demonstrates a wide consensus among small business owners that current surveillance solutions in place are not viable to provide the necessary proof of crime at a time when the cost of shop theft is at an all-time high2. It also reveals that new technology is sought to provide the required security level within a given business.

Axis Communications carried out the survey in order to establish small business owners’ key challenges regarding video surveillance and how they believe it could be improved. In addition to stating that high quality images and the ability to access footage remotely on a smart phone or other device is desirable, 70% also suggested that ease-of-use is also high on the agenda.

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In light of accessible intelligent technology, 82% of small business owners are considering new video surveillance technology for their premises in order to provide a more up-to-date solution.

The survey results also demonstrate the challenges currently faced by small business owners in regards to their existing video surveillance solutions. A number of factors were revealed as unsatisfactory within their present set-up, including poor quality of images and difficulty of use.

These small business owners reported facing issues with their current video surveillance including “bad quality of system”, “lack of ability to monitor outside of premises” and providing “limited proof of crime”. This feedback further confirms the desire for more intelligent surveillance solutions to help protect businesses and make staff feel safe.

Atul Rajput, regional director for Northern Europe at Axis Communications, observed: “Pioneering technology and the benefits that come with it shouldn’t be limited to corporate entities. With the help of dedicated IT and security installers, the network camera is becoming more accessible and affordable for the small business than ever before. Many small business owners have an awareness that high quality, intelligent solutions are available and are looking for guidance as to how they can make the most of this to protect their premises and, ultimately, their bottom line. A rise in theft and the continued improvements in technology such as remote monitoring and high-quality images are only set to exacerbate this situation.”

Rajput continued: “As legacy video surveillance solutions become obsolete, we’re witnessing a shift in the ways small businesses adopt new solutions. Once regarded as a standalone investment, many now consider IP cameras as a vital upgrade that forms a part of their larger IT infrastructure. Along with this, end users are also looking to remotely access live and pre-recorded video footage anytime and anywhere. The ultimate benefit of this is a solution that delivers information rapidly and cost-effectively and that can benefit from the latest applications as and when they become available.”

References 

1Research was conducted by OnePoll independent market researchers on behalf of Axis Communications between 22 July and 10 August 2016 via an online survey. 500 UK business owners of companies with 1-20 employees that would be involved in the decision to purchase video surveillance equipment for their company premises were surveyed

2http://brc.org.uk/news/2016/cost-of-theft-for-retailers-at-highest-level-since-records-began

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Dahua Technology signs distribution partnership with ADI

Dahua Technology, the manufacturer of video surveillance equipment, has signed a partnership agreement with ADI, which has the largest branch network for the distribution of security products in the UK.

ADI has its head office located in Bury, Greater Manchester, and is a global leader in the wholesale distribution of security and low-voltage equipment with over 200 international locations. ADI customers can now benefit from Dahua’s extensive range of end-to-end IP and analogue HD security solutions, including cameras, recorders, software, display and control solutions and video management software.

Dahua products are both innovative and scalable, with particular strength in IP-based communication.

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Usmon Khadim, UK product category manager for ADI, said: “ADI is very excited to have the Dahua brand on board. Dahua’s range of products, combined with our own support, leads us to believe that this will be a key partnership for us and add great value for our customers.”

Denny Wang, UK general manager for Dahua UK and Ireland, responded: “By entering into this partnership, we will be extending our reach in the UK video surveillance market using ADI’s extensive branch network. In addition, ADI’s strong emphasis on technical expertise means it can offer added value to its customers and our products.”

Wang continued: “We’re confident that ADI shares our commitment to innovation, customer service and quality products. The extensive Dahua range includes products that are packed with intelligent features, such as advanced video analytics, providing major benefits to ADI’s customers.”

According to a report from IHS in 2015, Dahua has the second-largest global share of the video surveillance market. It’s also the first Chinese security company to establish a global technology standard for analogue HD: HDCVI.

The Dahua range is available from ADI with immediate effect.

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Norbain announces release of Wavestore’s full line-up of small and medium-sized NVRs and HVRs

Norbain has announced the release of Wavestore’s latest NVR and HVR units. The units have been designed to meet the widest possible range of small, medium and large-scale video surveillance applications and come pre-installed with Version 6 of Wavestore’s award-winning VMS.

With the option to upgrade or expand at any time in the future without having to reinstall the software, end users can choose from Base, Premium or Enterprise levels and select the exact number of camera licences required for the application at hand.

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A-Series NVRs are compact desk or VESA mount NVRs suitable for small professional security applications encompassing up to eight IP cameras. With 1 TB and 2 TB recording options, they benefit from 100 Mbits/s throughput.

E-Series 1 U rack-mount NVRs and HVRs satisfy professional security applications that require up to 32 IP cameras or, for the hybrid version, any combination of up to 16 IP cameras and 16 analogue cameras. With 2 x internal HDDs, they provide up to 12 TB of recording and deliver 300 Mbits/s throughput.

P-Series NVRs are designed to offer a robust and reliable recording management and control solution. As a standalone unit, the appliances are able to operate Wavestore’s WaveView client software as well as Wavestore’s VMS from the same unit, providing a one-box solution for a wide range of security applications.

Suitable for a host of professional security applications, they have the ability to handle up to 32 IP cameras and, with 2 x internal HDDs, provide up to 12 TB of recording while delivering 300 Mbits/s throughput.

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Genetec and MOBOTIX unveil details of new technology integration partnership

Genetec, a leading provider of open architecture, unified IP security solutions, and MOBOTIX (the German manufacturer of video surveillance devices) have announced a technology relationship in which both companies will work together on R&D, testing, business development and sales support for new and existing enterprise clients.

Both companies enjoy a global reputation for quality, reliability, first class customer support and expertise in delivering flexible security solutions.

Genetec’s Security Center unifies video management, access control, ANPR and communications management within a single intuitive platform. The new technology partnership will offer single and multi-site management for MOBOTIX edge devices, leading to greater efficiency for a higher level of security.

MOBOTIX enhances video for physical security applications, business operations, process monitoring and sustainability through reliable camera hardware, decentralised architecture and energy efficiency. The company’s solutions include both optical and thermal imaging sensors.

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Genetec and MOBOTIX have a footprint in more than 70 countries. Through this partnership, they’ll be able to offer customers from SMEs through to those managing enterprise multi-site deployments a flexible end-to-end IP video security solution.

“We’re happy to enter this technology partnership with Genetec as we recognise a natural synergy with the highly-scalable unified security platform that Security Center represents, as well as the catalogue of IP cameras and compression technology that MOBOTIX offers,” said Dr Tristan Haage, chief sales officer at MOBOTIX.

“With two recent 500-plus camera customer deployments in Europe and the Middle East, both companies are already realising the advantages of a highly-integrated hardware and software solution for enterprise deploymentsy,” added Hagge.

“As Genetec grows its presence in Germany, we realised the many symbiotic advantages we share with MOBOTIX,” observed Francis Lachance, director of product management at Genetec. “With MOBOTIX joining the Genetec ecosystem of technology partners, we’ll be able to offer the many differentiating features and capabilities MOBOTIX brings to the table, fully integrated with Security Center. It’s a win-win relationship.”

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C-TEC, WAGNER, Apollo, Vanderbilt and Kentec Electronics look to make their mark at Security Essen

Security Essen runs from Tuesday 27 September to Friday 30 September in Germany. This year, solution manufacturers C-TEC, WAGNER, Apollo, Vanderbilt and Kentec Electronics all have an array of systems to display alongside key messaging for end users, integrators and installers.

For its part, C-TEC will be showcasing its life-safety systems. Located for the first time in Hall 3, the action-packed area dedicated to fire detection and live demonstrations, C-TEC’s stand (3E14) is set to feature the company’s new CAST-protocol XFP 1-2 loop addressable fire system, the range of VdS-certified EN54-4 power supplies and its powerful 1-8 loop ZFP touchscreen-controlled addressable fire panels.

Also on display will be C-TECs popular BSI-certified conventional sounder isolator system, its new EN54-13 conventional fire alarm system solution and a wealth of other innovations specifically designed for the European market.

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Charlotte Manley, C-TEC’s sales director, told Risk UK: “We’re always very excited about Security Essen as it’s a truly international show and attracts visitors from all over the world. C-TEC has invested heavily in third party certification over the past decade, and we’re certainly reaping the rewards in Europe where the demand for certified systems is exceptionally high.”

Visions Become Reality

‘Visions Become Reality’ is the slogan under which WAGNER will be exhibiting at Security Essen. WAGNER’s stand (Hall 3, Stand 3D44) will feature innovative, future-safe fire prevention solutions, including air sampling smoke detectors, extinguishing technology, fire prevention and fire risk management.

WAGNER will be unveiling the TITANUS FUSION, a new all-rounder that combines the successful TITANUS family’s many advantages, such as LOGIC.SENS smoke development patterning and PIPE.GUARD air flow monitoring. The air sampling smoke detector can be used even in dusty environments and is accurate to temperatures as low as -30° C. It can monitor areas up to 3,200 m² in size, and is available in sensitivity levels of 0.5, 0.1 and 0.015 % LT/m.

This year, WAGNER is also introducing the TITANUS MULTI SENS, a pioneering system designed for areas where specific deceptive phenomena (such as cigarette smoke, theatrical fog or dust) can trigger false alarms. This new self-teaching air sampling smoke detector can tell the difference between false alarms and real fires. Visitors can experience this innovative, multi-dimensional optical detection system live in fire experiments.

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WAGNER’s vision of employing nitrogen as an extinguishing agent gave rise to the OxyReduct active fire prevention system. The introduction of this new technology at the end of the 1990s transformed the fire prevention market, as WAGNER began offering OxyReduct active fire prevention rather than reactive extinguishing solutions.

Security Essen will be featuring the newest generation of OxyReduct models: the powerful, compact, modular OxyReduct P-Line for larger protection areas and the noise-optimised, compact OxyReduct M-Line for modular nitrogen generation at rates of 10-90 m³/h.

Apollo to showcase next generation solution

Apollo Fire Detectors, a specialist in the design and manufacture of high quality fire detection products, will be showcasing its comprehensive range of products on Stand 3B14 at Security Essen.

The new SOTERIA range is the next generation in fire detection technology and is designed to improve detection, reduce false alarms and deliver improved reliability. SOTERIA is the start of an ongoing technology innovation at Apollo. The detectors have been extensively tested by members of the Apollo in-house testing team with facilities that boast some of the most advanced private testing equipment in the UK.

Alongside SOTERIA is Apollo’s enhanced protocol named CoreProtocol, the next generation in fire loop communication from Apollo giving greater control and more loop power. The new protocol builds on the established capabilities of XP95 and Discovery; with forward and backwards compatibility and the ability to manage a significantly increased number of devices.

ApolloIntelligentManualCallPoint

As well as the introduction of new products, Apollo will have its new 2016-2017 Product Catalogue available, a crucial guide for anyone who specifies or installs fire detection equipment. The catalogue features all of Apollo’s detection equipment, system components and specialist devices suitable for a wide range of environments.

Vanderbilt aims to be the talk of Security Essen

Vanderbilt will attend Security Essen for the first time this year, and will be exhibiting the latest developments across all three of its product ranges: access control, intruder detection and video surveillance.

At Security Essen, Vanderbilt will feature Aliro 2 – the latest generation of its access control solution. Building on the success of its predecessor and created alongside external developers, Aliro 2 is suitable for small through to medium-sized commercial applications, boasting easy-to-use Internet-based software and intuitive mobile features.

Using the advanced Mercury firmware platform, it supports – as standard – 64 doors and 5,000 users. With additional software licenses, the system can be increased up to 1,024 wired doors, 1,024 wireless doors and 25,000 users. Integration with Aperio is one of the highlights in the new feature set of Aliro 2, but there’s “much more to come” as this new system paves the way for Vanderbilt’s future migration strategy.

VanderbiltIndustries

Vanderbilt’s SPC intrusion panel will also be featured on the stand. Vanderbilt continues to develop attractive features for this range, including its SPC Connect. This cloud-based innovation provides customers with remote access to control panels, safe in the knowledge that the process is highly secure thanks to the implementation of financial grade SSL security.

New to the video portfolio is the Eventys range, a cost-effective range of cameras and recorders that are aimed at the simple set-up and plug-and-play approach. With an intuitive interface offering “outstanding functionality” and flexibility, Eventys is perfect for small to medium-sized installations that require up to 20 cameras.

Fire detection and alarm control panel solutions

Visitors to Stand 1A03 in Hall 1 Security Essen will be able to see some of the latest fire safety products from Kentec Electronics. Its extensive range of EN, UL and FM, marine, analogue, conventional and extinguishant fire control panel solutions are the first choice for many safety critical, prestigious locations across the world.

Kentec will be exhibiting its Syncro and Sigma ranges designed for the widest, most demanding range of applications. The Sigma XT range includes status units, Sigma XT+, the Sigma XT ECU hybrid solution and Syncro AS, plus its comprehensive range of UL-listed, FM-approved Elite RS analogue addressable fire control panels, Sigma A-XT releasing panel and status units and the UL-listed Sigma A-CP annunciator panel.

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Show visitors will be able to see live demonstrations of the company’s all-new Taktis range of fire alarm control equipment, which combines the very latest hardware and software to produce a powerful and sophisticated control and indication system that’s both simple to use and understand.

The flexibility of the Taktis platform means that it can be reconfigured to realise many other control and indication applications, with direct integration into intelligent buildings a reality for end users.

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Hanwha Techwin Europe expands Customer Satisfaction Team

In addition to investing in technicians based locally in countries across Europe, Hanwha Techwin Europe has also recruited a team of multilingual technicians and logistics experts who have been highly trained to provide advice on all products within the company’s wide range of video surveillance solutions.

“We know that having innovative, feature-rich cameras, recorders and software that can provide installers, system integrators and end users with a competitive edge isn’t enough,” said Bob Hwang, managing director at Hanwha Techwin Europe. “In order to achieve our ambition of being the market leader, we also have to offer outstanding pre- and post-sales support services. This includes efficient fulfilment of orders, RMAs and repairs, as well as offering Hotline telephone support for any customer who needs a rapid response to a technical query.”

Hwang continued: “The ongoing investment in our future by our new parent company means that we’ll continue to expand our Customer Service Team in line with demand and, in the process, work more closely with our customers. We’re endeavouring to continually improve in everything we do, and that’s why all requests for technical support, RMAs and repairs are recorded. These are key learning indicators which we can analyse and use as part of our product development cycle to ensure that our cameras and recording devices are the most reliable products on the market.”

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Bob Hwang: Managing Director at Hanwha Techwin Europe

Service

A facility in Holland, which provides a base for the Hanwha Techwin Europe multilingual team of technicians, also houses a repair centre which is enabling Hanwha Techwin Europe to consistently fulfil its commitment to a five-day turnaround on repairs if a fault develops. This is complemented by an Advanced Replacement service which is designed to provide installers with the assurance that they can repair a video surveillance system at the earliest possible opportunity.

Hanwha Techwin’s video surveillance products have proven to be highly reliable which is why the company confidently offers a full three year warranty. Nevertheless, it’s appreciated that, when a problem occurs, it can be frustrating to have to wait until a faulty product has been assessed before a replacement is supplied.

The Advance Replacement service means that, if a product develops a fault during the first year of its three-year warranty, a replacement will now be dispatched to a specified address within 48 hours of the request being received.

Customers who are part of the Hanwha Techwin STEP Partnership Programme can take advantage of the Advance Replacement service for up to two years of a product’s three-year warranty.

Logistics

The facility in Holland is also the company’s main European warehouse. Staffed by logistics experts, it’s actively ensuring that the company can deliver all in-stock orders to anywhere in Europe within three days.

“Our ongoing investment in customer service is enabling us to react quickly and effectively to a wide range of pre- and post-sales demands,” concluded Hwang. “Our distribution partners, for example, occasionally need to fulfil large orders which have not been forecasted. By working in harmony with colleagues in our manufacturing division, we’re consistently succeeding in delivering at least 90% of the products required for each of these orders within two weeks.”

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