Tag Archives: Fraud

IHMA report reveals “strong demand” for packaging authentication technology

According to the International Hologram Manufacturers Association (IHMA), the Global Anti-Counterfeit Packaging Market Professional Survey Report 2018 signals the ‘added expertise… holograms provide in the authentication of packaging products’. This reaffirms the ‘strong and robust’ market for holograms among authentication devices in the coming years.

The report examines the anti-counterfeit packaging market in North America, China, Europe, Asia, Japan and India and forecasts production, revenue, consumption and import and export in these regions up to 2025. 

The market for global anti-counterfeit packaging technologies is set to continue to grow in the next few years, reaching more than US$357 billion by 2026Growth in packaging anti-counterfeiting devices appears ‘strong and lucrative’, states the IHMA, in the face of continued incidences of global counterfeiting and sector awareness of advanced track and trace hologram technologies.

Those involved in the packaging sector, including brand owners and converters, will benefit from the commercial opportunities built around anti-counterfeit packaging technologies identified in the report.

Counterfeiting: a lucrative business

Counterfeiting is very lucrative and the IHMA is calling for all in the packaging supply chain to apply pressure to tackle the billions of fake products inundating global markets. Security devices on packaged goods can ensure quality and check the distribution and smuggling of illicit products, while items not displaying security holograms can be seized and destroyed.

ManojKocharIHMAWeb

Manoj Kochar: chair of the IHMA

Reviewing the report, IHMA chair Manoj Kochar said people cannot afford to rest on their laurels when it comes to the war on counterfeiting. “Holography has a key role to play as an effective and highly flexible weapon in the ongoing battle to thwart the counterfeiters and fraudsters. All involved in the supply chain will be reassured by the presence of holograms on products and recognise the benefits they provide.”

The use of well-designed and properly deployed authentication solutions, as advocated by ISO 12931, enables examiners to verify the authenticity of a legitimate product, differentiating it from fake products emanating from counterfeiting ‘hot spots’ in Asia and eastern Europe.

Even those that carry a ‘fake’ authentication feature can be distinguished from the genuine item if that item carries a carefully thought-out authentication solution.

Detail on the IHMA

The IHMA is made up of 100 of the world’s leading hologram companies. Members include the leading producers and converters of holograms for banknote security, anti-counterfeiting, brand protection, packaging, graphics and other commercial applications around the world. Those members actively co-operate to maintain the highest professional, security and quality standards.

 

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Ocucon scoops six Fraud Awards nominations

Ocucon, the world’s first Video Surveillance-as-a-Service (VSaaS) system, has been shortlisted across a range of categories for this year’s prestigious Fraud Awards, the leading accolade for those in the UK’s retail risk and loss prevention sector.

Organised by loss prevention conference Retail Risk, the Fraud Awards celebrate the very best individual and team performances, innovative new products and winning strategies within the retail and loss prevention sector over the last year.

Judged by a panel of internationally-renowned loss prevention professionals, the winners and runners-up will be announced on 4 October at the Fraud Awards Gala Dinner, to be held at Leicester City Football Club.

Breaking new ground in surveillance technology, the Newcastle-based Ocucon has been shortlisted a total of six times across five categories for its unlimited cloud-based storage platform, Ocucon, as well as its intelligent video redaction service Ocucon Pixelate.

OcuconTeam

The Ocucon team (from left to right): Simon Gardner, Maral O’Brien, Stuart Ferguson, Gary Trotter and Stephen Purvis

Categories include:

  • Best Newcomer – recognising the most exciting new solution or company to enter the retail risk and loss prevention arena – Ocucon
  • Best Newcomer – Ocucon Pixelate
  • Most Innovative In-Store Solution – celebrating innovative approaches to an existing, tried and tested solution or genre – Ocucon
  • Best Collaborative Solution – recognising products, solutions or services resulting from genuine collaboration that deliver a clear Return on Investment – Ocucon
  • Most Innovative In-Store Surveillance Solution – celebrating innovative new uses of camera or surveillance technology benefiting the wider business – Ocucon
  • Most Innovative Cross-Functional Solution – recognising innovative products, solutions or services that have a risk or loss prevention benefit, but sit outside of the Profit Protection Department – Ocucon Pixelate

Ocucon’s co-founder Gary Trotter commented: “To be shortlisted in this year’s Fraud Awards and across so many categories is testament to the great team we have based here in Newcastle, as well as our innovative and collaborative approach. Since our launch in October, we’ve worked with some of the biggest names in the industry, including Dell and Google, to deliver the first-of-its-kind cloud-based storage service for CCTV and surveillance technology and launch our new intelligent video redaction service Ocucon Pixelate. As a result, we’ve seen significant interest in Ocucon both from large UK corporations and retailers, but also major retailers in North America. Our story is just one example of how tech start-ups can thrive here in the North East to compete on both the UK and the global stage.”

Launched in October last year, Ocucon is set to revolutionise the ability of businesses to defend against fraudulent cases of slips, trips and falls – currently estimated to cost the UK’s economy alone more than £800 million each year – by removing physical limitations on the amount of surveillance footage an organisation can save.

Ocucon delivers a powerful, cloud-based storage and retrieval platform combining intelligent data analytics with the facility to store, analyse and retrieve unlimited amounts of HD video surveillance footage from within the Ocucon portal.

Ocucon is expected to be of interest to any organisation capturing significant amounts of CCTV data. Since its launch, Ocucon has seen significant interest from both UK and US supermarkets and retail chains.

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Unwitting cyber scammers cold call industry expert at C3IA Solutions

Would-be cyber scammers made a megabyte blunder when they cold-called Matt Horan of C3IA Solutions: Horan is one of the country’s top cyber security experts. Realising the crooks were trying to take control of his computer, Horan put the call on speaker phone and asked a colleague to record it, with hilarious consequences.

After stringing out the conversation for 35 minutes – during which time he was passed to more senior ‘helpers’ as he posed as an ignorant computer user – Horan then informed the caller that he had no Internet connection.

This prompted the fraudster to use an expletive before hanging up in anger. An edited video of the call has been amusing people across social media.

Horan is keen that the video is used to help people avoid falling for cyber scams. He told Risk UK: “One of the weakest parts of any business’ cyber security is the staff. They do nothing malicious, but can easily assist fraudsters. Along with ‘phishing’ e-mails, this type of phone scam is common and can cause huge amounts of damage.”

Matt Horan, director of C3IA Solutions

Matt Horan of C3IA Solutions

Horan continued: “The caller purports to be from Microsoft or a similar outfit and informs the person who answered the call that there’s a problem with their computer. They then instruct that person to look at the computer’s ‘systems and events logs’, which is simply a log of every action taken. They tell them that this is evidence of ongoing malicious attacks. After that, they try and entice them to log into TeamViewer or something similar which means they then can gain remote access and control of the target computer.”

In addition, Horan stated: “They then have all the information on a computer or network and can infect the system, read e-mails, steal passwords or encrypt the stored data. They can basically do anything they want. Obviously, this can cause massive harm to a business and may well lead to data loss, the theft of funds and the stealing of intelligence as well as cause acute embarrassment.”

C3IA Solutions trains staff at businesses to be ‘cyber-savvy’ and always to hang up on calls like this. If staff are in doubt they should contact their IT support.

“Firms such as Microsoft don’t make calls like the one I took, but they seem authentic,” explained Horan. “Often, the scammers work in pairs so the initial caller can pass over the call to a ‘senior supervisor’, as they tried with me. This gives an added authenticity. Caution should be the watchword when taking calls like this one.”

*The video can be viewed on YouTube: https://youtu.be/ncIehp0fBT8

Based in Poole, Dorset, C3IA Solutions is one of fewer than 20 companies certified by the Government’s National Cyber Security Centre. In addition to its work with Government agencies including GCHQ, the company operates a commercial section that works with businesses, assisting them with their cyber security.

C3IA (a military term) Solutions was set up in 2006 by Horan and Keith Parsons. It has 84 personnel on contract of whom 33 are employees and 51 are associates. The business operates in the defence and security sectors serving both SMEs and multi-national firms.

C3IA is a leading provider of secure ICT, technical programme management and information security services and solutions.

The company takes its Corporate Social Responsibility seriously, supporting serving and past members of the Armed Services. Indeed, the business sponsors those engaged in personal and team development through arduous sporting and other challenges.

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Research suggests up to 45% of fraud linked directly to organised crime

New research conducted by the Police Foundation and Perpetuity Research has found that between 31% and 45% of fraud may be linked to organised crime. This is up to three times higher than the 15% level found in previous studies.

The research, which was funded by The Dawes Trust, looked at a large sample of frauds taking place in the Midlands and the South West. It found that fraud linked to organised crime was more harmful to victims than other types of fraud. On average, individual victims of organised fraud were likely to lose significantly more money per fraud offence (£10,260) than victims of non-organised fraud (£3,982).

Professor Martin Gill CSyP FSyI, director of Perpetuity Research and one of the research report’s authors, said: “We know that fraud, and particularly online fraud, is the new volume crime. Our research shows that organised crime groups play a much larger role in fraud than has previously been estimated, and that fraud linked to organised crime causes much more harm than other types of fraud.”

Investment fraud was most likely to be linked to organised crime, with around 70% of this fraud type estimated to be perpetrated by organised crime groups. Between a third (38%) and over a half (59%) of mass-marketing fraud is estimated to be linked to organised crime.

stop fraud

The research also found that the police response to fraud was inadequate. Unlike traditional crime types such as burglary and vehicle crime, victims who report a fraud rarely receive a visit from a police officer or any other official.

Response to organised fraud

There are many agencies holding a wide range of powers which could bolster the local response to organised fraud. However, at present these agencies only work together on an ad hoc basis and systematic data sharing is virtually non-existent.

Given the complexity, the expense and the low success rate of fraud investigations, a more problem-oriented, multi-agency approach would, the researchers argue, be somewhat more effective.

Police Foundation director Rick Muir explained: “Despite its increasing scale across the UK, fraud doesn’t currently receive the recognition it deserves and tends to fall between the gaps of a number of agencies, including the police. While the offenders of organised fraud are difficult to prosecute, it’s clear there are vulnerable victims to safeguard, communities to protect and crimes to be prevented. It’s more important than ever to ensure that agencies and authorities don’t relinquish their responsibilities in tackling it.”

On average, Action Fraud receives details on 25,000 reported frauds per month. Based on the researchers’ estimates, this means that between 7,000 and 12,000 reported frauds could be perpetrated by organised criminals every month.

In practice, only a small proportion of these incidents are ever investigated by police forces. Furthermore, forces are not systematically recording the outcomes of fraud investigations, and are therefore not being properly held to account.

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Criminals target UK’s youth as cases of identity fraud increase

Cifas, the UK’s leading fraud prevention service, has released new figures showing a 52% rise in young identity fraud victims in the UK. In 2015, just under 24,000 (23,959) people aged 30 and under were victims of identity fraud. This is up from 15,766 in 2014, and more than double the 11,000 victims in this age bracket in 2010.

The figures have been published on the same day as a new short film, entitled ‘Data to Go’, is launched online to raise awareness of this type of fraud. Shot in a London coffee shop in March this year, the film uses hidden cameras to capture baffled reactions from people caught in a stunt where their personal data, all found on public websites, is revealed to them live on a coffee cup.

Identity fraud happens when a fraudster pretends to be an innocent individual to buy a product or take out a loan in their name. Often, victims don’t even realise that they’ve been targeted until a bill arrives for something they didn’t buy or they experience problems with their credit rating.

IdentityTheftNew

To carry out this kind of fraud successfully, fraudsters usually have access to their victim’s personal information such as name, date of birth, address, their bank details and information on who they hold accounts with. Fraudsters gain such detail in a variety of ways, including through hacking and data loss, as well as using social media to put the pieces of someone’s identity together. 86% of all identity frauds in 2015 were perpetrated online.

People of all ages can be at risk of identity fraud, but with growing numbers of young people falling victim, Cifas is calling for better education around fraud and financial crime.

Fraudsters are opportunists

Simon Dukes, CEO of Cifas, said: “Fraudsters are opportunists. As banks and lenders have become more adept at detecting false identities, so the fraudsters have instead focused on stealing and using genuine people’s details. Society, Government and industry all have a role to play in preventing fraud. However, our concern is that the lack of awareness about identity fraud is making it even easier for fraudsters to obtain the information they need.”

Dukes continued: “The likes of Facebook, Twitter, LinkedIn and other online platforms are much more than just social media sites – they’re now a hunting ground for identity thieves. We’re urging people to check their privacy settings today and think twice about what information they share. Social media is fantastic, and the way we live our lives online gives us huge opportunities. Taking a few simple steps will help us to enjoy the benefits while reducing the risks. To a fraudster, the information we put online is a goldmine.”

IdentityTheftSign

Commander Chris Greany, the City of London Police’s national co-ordinator for economic crime, added: “We’ve known for some time that identity fraud has become the engine that drives much of today’s criminality, and so it’s vitally important that people keep their personal information safe and secure. In the fight against fraud, education is key and it’s great that Cifas and its members are taking identity fraud seriously and working together to raise awareness of how the issue is now increasingly affecting young people through the launch of this film.”

As part of the campaign, Cifas commissioned a survey with Britain Thinks to find out more about 18-24 year olds’ attitudes towards personal data and identity fraud. The survey found that young people are alarmingly unaware that they’re at risk:

  • Only 34% of 18-24 year olds say they learned about online security when they were at school
  • 50% of the 18-24 year olds surveyed believe they would never fall for an online scam (compared to the national average of 37%)
  • Only 57% of 18-24 year olds report thinking about how secure their personal details are online (compared to 73% for the population as a whole)

They’re also less likely to install anti-virus software on their mobile phone than the national average (27% compared to 37%).

Organisations such as the City of London Police, Action Fraud, Get Safe Online, Her Majesty’s Government’s Cyber Streetwise campaign, Financial Fraud Action UK and Cifas members including Coventry Building Society, BT and Secure Trust Bank are all supporting the campaign and sharing the new film across their social media networks.

Cifas is also appealing to youth organisations, schools and universities to share the film so it reaches as many young people as possible.

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March Networks introduces “world’s first” self-contained HDR surveillance camera for banking ATMs

Intelligent IP video solutions developer March Networks has introduced the MegaPX ATM camera. The MegaPX is believed to be the security sector’s first self-contained, covert IP camera with High Dynamic Range (HDR) image clarity.

Purpose-built for easy installation in leading ATMs, the camera captures highly-detailed video in all lighting conditions, enabling banking investigators and the police to clearly identify faces and other distinguishing features.

The new models are ONVIF Profile S compliant and can be deployed seamlessly to provide the high quality ATM video evidence many financial institutions are seeking to fill a gap in their complete banking surveillance solution.

March Networks' Mega PXATM camera

March Networks’ MegaPX ATM camera

“While ATM-related fraud incidents fell last year, related losses and losses through both skimming and ATM physical attacks have increased in Europe* so banking organisations are relying more heavily than ever on IP video technologies that can provide clear video evidence to accelerate investigations,” explained Net Payne, chief marketing officer at March Networks. “This new camera offers financial institutions a way of capturing better video at ATMs and advances an area of the banking surveillance ecosystem which, until now, has not kept pace with technology improvements.”

The MegaPX ATM camera combines HDR and “exceptional” low-light performance to capture clear video in high contrast lighting, such as the direct sunlight and near-dark conditions that ATM’s can be located in at different times of the day.

Available with a 2.8 mm standard lens or 3.7 mm pinhole lens, the camera’s wide field of view records ATM users from the waist up rather than just capturing faces to provide more comprehensive video evidence. In addition, an innovative feature auto-corrects images recorded behind the tinted glass enclosures present in many of today’s ATMs.

Distinct from other covert cameras with separate sensor units, the MegaPX ATM models combine all components in a single housing measuring just 2.2 x 2.3 x 2.7 inches (5.6 x 5.8 x 7 cm). This self-contained design speeds installation and eliminates typical cable wear and tear.

To prevent the cameras from shifting – a common issue caused by ATM doors being slammed during the daily cash vaulting process – the MegaPX ATM solution offers a choice of two mounting brackets that lock firmly into place. The robust locking mechanism ensures that the camera’s desired field of view is maintained and that images are not cut off or lost altogether.

Importantly, this feature saves financial institutions and their systems integrators valuable time and expense by eliminating continual service calls for onsite camera adjustments.

Making service calls even faster and more convenient, each MegaPX ATM camera is supplied with a unique QR code that technicians can scan with their mobile device using March Networks’ free GURU Smartphone Application. GURU automates typically time-consuming tasks such as determining a camera’s serial number, verifying its warranty status and completing online return forms.

The app also connects systems integrators with ‘How To’-style video tutorials, product manuals and convenient troubleshooting tools to help them work more efficiently and resolve camera issues onsite.

*Further information on the new MegaPX ATM cameras is available online at: www.marchnetworks.com.

*Source: EAST, European ATM Crime Report, April 2015

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March Networks delivers insights on “superior surveillance” in banking with video-driven business intelligence

March Networks, the global provider of intelligent IP video solutions, is helping banking organisations understand how they can use business intelligence drawn from video, analytics and transaction reporting to implement strategy, gain tactical and operational insight and facilitate effective decision-making. 

In a topical webinar, now available for replay on the Banking Technology website, Ely Maspero (March Networks’ IP video management solutions product manager) highlights the growing relevance and popularity of analytics and industry-oriented reporting tools. They’ve become so useful to banks, in fact, that an investment of just $1 in analytics resulted in an RoI of $13 in 2014, representing a growth rate of 18% since 2011[1].

Video and analytics are increasingly being used together, not only to provide data on specific ATM-related fraud, but also to deliver meaningful insights into bank branch performance and help improve customer relations, reduce waiting times and increase the effectiveness of in-branch marketing activities.

According to 61% of those individuals surveyed by Technology Business Research at the end of last year, the main driver of business intelligence software market growth is operational efficiency.

Ely Maspero of March Networks

Ely Maspero of March Networks

Financial institutions can be vulnerable to different types of fraud, from cash trapping and card skimming through to the more extreme use of explosives. While ATM fraud incidents fell by 26% last year, related losses did increase by 13%.

The combination of video and analytics can speed investigation times and identify at-risk ATMs to help reduce prevent fraud.

Video, analytics and transaction data

From a marketing perspective, video and analytics may be used to help banks maximise their up-selling and cross-selling opportunities by analysing staff and customer behaviour. Multiple banking departments can use the powerful combination across all aspects of client relations in order to help them move from a product-oriented business model to one that’s more customer-oriented.

“Today, most banks are using video surveillance to help reduce losses and better protect their customers’ assets,” said Ely Maspero, “but the combination of video, analytics and transaction data can target more than loss prevention. Video-driven business intelligence can provide banks with valuable information on the behaviours and habits of customers and staff, helping banks refine and improve their in-branch services.”

Talking specifically about the webinar, Maspero added: “This webcast highlights the many opportunities that today’s video analytics can provide, including the reduction of vulnerabilities and improving customer experience to help build brand loyalty and increase revenues.”

Reference

[1] Nucleus Search, September 2014

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