Tag Archives: Video Management Software

Wavestore expands into North America with focus on customer service and support

Wavestore, the open platform Video Management Software (VMS) developer, has opened a new office – designated Wavestore Americas Inc – in Montreal to service the company’s expanding customer base across the USA and Canada.

In combination with the firm’s headquarters in Uxbridge, the new office space significantly expands Wavestore’s footprint and supports the company’s growth strategy. With a dedicated team of sales and support professionals already in place to promote and drive the highly successful Channel Partner Program, the local office will offer the business’ portfolio of VMS products to customers across the whole of North America.

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James Smith, managing director of Wavestore Global, commented: “Wavestore is currently enjoying record sales into its key focus markets, but we know that simply having great products isn’t enough. Our customers tell us that they really appreciate the fact we’re there for them when they need help with things like specification and technical support. By opening an office in North America with a dedicated team to meet local demands, we can ensure we live up to the high expectations that our customers place on our brand.”

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James Smith

Mark Cup, director of Wavestore Americas, added: “We’re very proud of the success Wavestore has seen after the release of Version 6. With that success comes a need to scale our efforts, especially in a growing security market like North America. We’re looking forward to signing up customers to our Channel Partner Program. We’ll soon be running our first day-long Systems Integrator training sessions where delegates can be ‘hands on’ with the system.”

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Dahua Technology signs distribution partnership with ADI

Dahua Technology, the manufacturer of video surveillance equipment, has signed a partnership agreement with ADI, which has the largest branch network for the distribution of security products in the UK.

ADI has its head office located in Bury, Greater Manchester, and is a global leader in the wholesale distribution of security and low-voltage equipment with over 200 international locations. ADI customers can now benefit from Dahua’s extensive range of end-to-end IP and analogue HD security solutions, including cameras, recorders, software, display and control solutions and video management software.

Dahua products are both innovative and scalable, with particular strength in IP-based communication.

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Usmon Khadim, UK product category manager for ADI, said: “ADI is very excited to have the Dahua brand on board. Dahua’s range of products, combined with our own support, leads us to believe that this will be a key partnership for us and add great value for our customers.”

Denny Wang, UK general manager for Dahua UK and Ireland, responded: “By entering into this partnership, we will be extending our reach in the UK video surveillance market using ADI’s extensive branch network. In addition, ADI’s strong emphasis on technical expertise means it can offer added value to its customers and our products.”

Wang continued: “We’re confident that ADI shares our commitment to innovation, customer service and quality products. The extensive Dahua range includes products that are packed with intelligent features, such as advanced video analytics, providing major benefits to ADI’s customers.”

According to a report from IHS in 2015, Dahua has the second-largest global share of the video surveillance market. It’s also the first Chinese security company to establish a global technology standard for analogue HD: HDCVI.

The Dahua range is available from ADI with immediate effect.

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Quadrant Security Group awarded Wavestore Enterprise Level Partner status

Wavestore, the British manufacturer of Video Management Software (VMS), has announced that Quadrant Security Group (QSG) has been awarded Wavestore Enterprise Level Partner status to recognise the close working relationship between the two companies.

Wavestore’s ‘Better Together’ Partner Programme is designed to provide maximum support and real-world advantages for systems integrators who are choosing to recommend Wavestore VMS solutions to their end user clients.

Iain Beadle, managing director at QSG, commented: “Our customers are increasingly looking towards the integration of devices and systems across their estates in order to deliver operational and management efficiency within their businesses, in addition to enhancing security. As technology continues to evolve, we need to make sure that we work with a range of supplier partners who can help us deliver cost-effective and future-proof solutions that benefit customers in our target markets.”

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Beadle continued: “We’ve been working closely with Wavestore on designing and delivering large and complex projects, some of which have heavy bespoke elements. Its VMS is one that enables us to meet exacting system specifications in the here and now, while also safeguarding additional integration functionality over time.”

Glenn Fletcher, sales director at Wavestore, added: “Partnership is vitally important for our business, and we’re delighted to have QSG at the very pinnacle of designing, installing and commissioning Wavestore’s VMS. We’re very much looking forward to working with and supporting the team at QSG to deliver the best solutions for our mutual clients.”

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Norbain announces release of Wavestore’s full line-up of small and medium-sized NVRs and HVRs

Norbain has announced the release of Wavestore’s latest NVR and HVR units. The units have been designed to meet the widest possible range of small, medium and large-scale video surveillance applications and come pre-installed with Version 6 of Wavestore’s award-winning VMS.

With the option to upgrade or expand at any time in the future without having to reinstall the software, end users can choose from Base, Premium or Enterprise levels and select the exact number of camera licences required for the application at hand.

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A-Series NVRs are compact desk or VESA mount NVRs suitable for small professional security applications encompassing up to eight IP cameras. With 1 TB and 2 TB recording options, they benefit from 100 Mbits/s throughput.

E-Series 1 U rack-mount NVRs and HVRs satisfy professional security applications that require up to 32 IP cameras or, for the hybrid version, any combination of up to 16 IP cameras and 16 analogue cameras. With 2 x internal HDDs, they provide up to 12 TB of recording and deliver 300 Mbits/s throughput.

P-Series NVRs are designed to offer a robust and reliable recording management and control solution. As a standalone unit, the appliances are able to operate Wavestore’s WaveView client software as well as Wavestore’s VMS from the same unit, providing a one-box solution for a wide range of security applications.

Suitable for a host of professional security applications, they have the ability to handle up to 32 IP cameras and, with 2 x internal HDDs, provide up to 12 TB of recording while delivering 300 Mbits/s throughput.

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Wavestore moves to integrate VMS with Paxton Net2 access control solution

Wavestore’s open platform Video Management Software (VMS) has been successfully integrated with Paxton’s Net2 access control system.

“In simple terms, the integration of Paxton Net2 with our VMS ensures that operators can instantly view live or recorded video to visually verify access control events,” said Enrico Bizzaro, head of integrations at Wavestore. “However, our respective engineering teams have worked closely together to achieve a level of functionality that delivers what we believe is the ‘Best of Breed’ solution for video, data and access control management.”

Net2 is a PC-based access control solution which offers centralised administration and control of sites from single to hundreds of doors and with up to 50,000 users. It can be easily customised to set up access privileges accommodating groups or individuals, while event reports may be generated with just a few clicks.

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High level of technology interaction

“With an increasing number of access control and video surveillance systems being specified for the same projects, end users are understandably looking for a high level of interaction between the two technologies in order to provide a complete solution,” continued Bizzaro. “With this in mind, and working in partnership with Paxton, we’re able to offer a solution that provides two-way communication between the respective systems. This enables, for example, doors to be locked and unlocked remotely via Wavestore’s WaveView client application for seamless operation.”

Wavestore’s ‘any video, any format’ philosophy sees its VMS support all leading camera vendors across multiple camera technologies. These include very high megapixel, Ultra HD, 4K, HD, 360° fisheye, thermal and analogue cameras operating on H.264, MJPEG, MPEG-2, MPEG-4, MxPEG and JPEG200 video formats.

Wavestore can also integrate a host of other devices and sensors into its VMS, in turn allowing operators to simultaneously view, control and manage live video, recorded footage and integrated devices all from one screen and all at the same time to create a fully scalable and powerful total security solution.

Searching for access events

Other key features of the integration include the ability to easily search for access control events from any keyword, such as a person’s first name, surname or any other database credentials and instantly bring up video as well as perform back-up procedures using Wavestore’s three-click evidential export function from associated cameras.

There’s also the ability to view video of events in real time, such as ‘access denied’. Thanks to the Wavestore rules engine, end users are able to configure any number of customised actions in response to trigger events, such as when a person of interest presents a token to a specific door reader.

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Wavestore releases Version 6 of award-winning Video Management Software

Wavestore has announced the introduction of additional features and functionality in its new V6 Video Management Software (VMS) and WaveView client software.

Known for providing leading system integrity and user friendliness, many major improvements have been incorporated within Wavestore V6 with the objective of enabling end users to securely and more easily “unlock the full potential” of an integrated security system.

Widely referred to as the ‘operator’s favourite GUI’, Wavestore’s graphical display has been revised with a fresh new look featuring updated icons and graphics, making it even more intuitive to use. The addition of dockable components and ‘configurability’ of the live event stream window provides an enhanced user experience which allows individual operators to arrive at their pre-customised screen layouts each time they log in.

V6 also introduces camera short-cut keys using the keyboard number pad for added convenience and security enhancements to protect against malicious hacking attempts, including enhanced encryption and a high-security password policy.

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“Many of the new or updated features in V6 have been developed as a direct result of feedback from our worldwide network of customers,” said Julian Inman, product manager at Wavestore. “For example, Wavestore’s client side de-warping feature, which supports a wide range of 360 degree cameras, now offers greater flexibility by enabling the cameras to be fitted on angled surfaces, and not just flat ceilings or walls. We’ve also added full SDK integration with ImmerVision lenses and Oncam cameras.”

V6 maintains Wavestore’s ‘any video, any format’ philosophy which sees it supporting all leading camera vendors across multiple camera technologies. These include very high megapixel, Ultra HD, 4K, HD, 360° fisheye, thermal and analogue cameras operating on H.264, MJPEG, MPEG-2, MPEG-4, MxPEG and JPEG2000 video formats.

Improved support for larger systems

As the result of an update incorporated within V6, Wavestore’s proprietary Large Allocated Storage System (LASS) now empowers the VMS to manage an industry-leading 384 Petabytes of data per server. As such,V6 claims to set a new industry benchmark for Enterprise level applications with effectively no limit to the mass of images it can manage. The calculation and system design process is also greatly simplified.

Intelligent failover is now also available at Wavestore Enterprise level to ensure minimal disruption to recording should a fault occur, and to deliver resilience and peace of mind for mission-critical applications.

“We’ve made it as flexible as possible for specifiers and systems integrators to choose the right level of software required for a each project, while our simple ‘buy once’ licence model enables additional licenses to be purchased if and when a system grows,” explained Inman.

“Wavestore can be cost-effectively deployed for small to medium-size projects with either our Base or Premium levels of software, and then upgraded when required to Enterprise level for larger or more critical applications.”

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Case Security awarded Wavestore Enterprise level partner status

Wavestore, the provider of open platform Video Management Software (VMS) that unlocks the full potential of integrated security solutions, has announced that Case Security has become the first systems integrator in the UK to be awarded Wavestore Enterprise level partner status.

Wavestore’s ‘Better Together’ Partner Programme is designed to provide maximum support and real-world advantages for systems integrators such as Case Security, who are choosing to recommend Wavestore VMS solutions to their end user clients.

Olney-based Case Security is one of the UK’s largest and fastest-growing independent providers of bespoke security solutions. Established over 40 years ago, the company has been in private ownership since 1997 and operates predominantly in the banking, retail, commercial, distribution and domestic sectors.

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Case Security’s Dave Newbury pictured with Glenn Fletcher, Wavestore’s head of sales 

Meeting clients’ expectations

“We’re proud to be the first in the UK to become a Wavestore Enterprise level partner,” said Dave Newbury, managing director of Case Security. “Most importantly for us, it provides an opportunity to work even closer with the team at Wavestore and our distributor Mayflex, who first introduced us to the benefits of Wavestore’s VMS, in order to ensure that we always meet our end user clients’ expectations.”

Newbury added: “We work with discerning clients who often have very complex security requirements, so it’s good to be able to show them that we have the full support of true partners such as Mayflex and Wavestore who share our passion for delivering Best of Breed, value-added solutions.”

Glenn Fletcher, Wavestore’s head of sales, explained: “Wavestore’s Enterprise partners have unrivalled access to our business and we warmly regard them as an extension of our team. It means we can work together on new business development programmes, as well as provide support every step of the way, to ensure our mutual clients achieve maximum return from their investment in a solution that has Wavestore’s VMS at its heart.”

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