Tag Archives: Video Management Software

Milestone Systems introduces centralised Search feature in capability enhancement for XProtect

In the latest product update of Milestone XProtect 2019 R3 VMS, Milestone Systems has introduced several new features and capabilities. These include centralised Search, a new driver framework, adaptive streaming and enhanced device password management.

With this product update, Milestone Systems highlights that the business is continuing to pursue ever-higher performing software to fulfil the market’s rising demands for cost-effective video technology solutions.

One of the main features of the 2019 R3 release is Search. This is a new centralised search platform in XProtect Smart Client that makes it possible for end users to search for everything in one place. Previously, end users performed several standalone searches, depending on what data they were searching for. With the new Search tool, users can search for motion, alarms, events, bookmarks and other types of data in one single place enabling rapid and efficient video investigations.

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Moreover, the new Search platform also smoothly embeds partner integrations and their powerful analytic capabilities via dedicated filtering options. Through specific plug-ins and devices, search criteria such as line-crossing and object-in-field will be enabled directly in the Search Tab, saving time and increasing efficiency.

Milestone Systems provides customers with support for more than 8,000 cameras and devices. In order to allow XProtect device support to grow exponentially with the number of devices in the market, and to provide support for new types of devices such as the Internet of Things, the company has introduced its Driver Framework. Within the Milestone Integration Platform Software Development Kit, this allows device manufacturers to develop their own drivers and provide faster device compatibility and deeper integration that goes beyond the capabilities of ONVIF.

This new feature will enable end users to receive lower resolution streams from the recording server when a high resolution one isn’t required (for example, when displaying video in the smart client or smart wall in window sizes smaller than a full screen). This will give users smoother viewing and a better user experience, a lower total cost of ownership due to less hardware being needed to decode unnecessary high-resolution video and a better use of bandwidth that can then be employed for other requirements within the organisation.

The new Device Password Management continues XProtect’s focus on ease of use and enhanced cyber security during set-up of new installations, as well as when expanding existing ones. This feature makes it possible for system administrators to manage all devices’ passwords directly from the XProtect Management Client for selected device manufacturers.

In the 2019 R3 update, Milestone Systems has doubled the number of supported device manufacturers and added the option to schedule future password changes according to the cadence in given organisations and their password policies, in turn making device password management fully automatic.

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VMS developer Wavestore appoints Mark Claxton as new managing director

Wavestore, the British developer of open-platform and highly secure Linux-based Video Management Software (VMS), has appointed Mark Claxton in the role of managing director. Claxton, who has an MBA in Global Strategic Management and Marketing, will be responsible for ensuring Wavestore meets its strategic technology objectives and sales growth targets while continuing to offer the highest levels of pre- and post-sales support.

“We’re delighted to welcome Mark to the Wavestore team,” said James Smith, Wavestore’s previous managing director who remains on the Board of Directors. “Mark’s general management skills and business acumen will be put to very good use as we endeavour to take Wavestore through to the next stage of its global development.”

Smith added: “Building on our existing award-winning software platform, we have an exciting roadmap which will help accelerate our sales growth. I’m looking forward to supporting Mark as he seeks to develop and drive a strategy which capitalises on the exciting opportunities for us to work with our business partners around the world.”

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Mark Claxton

Claxton’s appointment coincides with the launch of Wavestore v6.18 which includes a wide range of new and innovative features. These include flexible display choices, enhanced audio support and additional file storage options, all of which are intended to deliver real-life practical benefits for end users who wish to obtain maximum value from their video surveillance systems.

“I’m very excited to have the opportunity to provide leadership for a team of highly talented people who share a passion for ensuing Wavestore continually improves in everything it does,” said Claxton.

“I’m also looking forward to working with colleagues on devising a strategy which ensures there’s greater market awareness of the benefits of Wavestore from both a technology and total cost of ownership standpoint. In this respect, I firmly believe that we can establish clear blue water between Wavestore and its competitors.”

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Hanwha Techwin awarded Milestone Platinum Technology Partner status

Milestone Systems has accredited Hanwha Techwin as a Platinum Technology Partner. The Milestone Technology Partner Programme, which formalises a high level of co-operation between Milestone and leading manufacturers, comes with a rich set of benefits and well-defined requirements.

The main objective of the Partner Programme (which has three levels, with ‘Platinum’ being the highest) is to ensure that mutual end user clients are able to achieve maximum value from their video surveillance systems.MilestonePlatinumTechnologyPartnerLogo“We’re delighted to be acknowledged by Milestone in this way,” said Uri Guterman, head of product and marketing for Hanwha Techwin Europe. “The Platinum Partner accreditation reflects our ability to co-operate with Video Management Software (VMS) developers to assist system integrators in providing end users with easy-to-implement and easy-to-operate integrated video surveillance solutions.”

Guterman added: “The ability of Milestone’s VMS to support existing as well as future generations of Wisenet cameras means they can be controlled and monitored alongside devices and systems produced by other third party manufacturers, as well as being integrated with specialist analytics applications.”

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Milestone Systems opens new UK Innovation Hub

Milestone Systems, the instigator of the open platform community in networked video management software (VMS), opened its new UK headquarters on Thursday 25 April at the Landmark Business Park in Reading, Berkshire.

The new Innovation Hub has been designed to support Milestone’s wider community of technology partners and features a new state-of-the-art Experience Centre complete with wall-to-wall screens for a fully immersive virtual presentation experience.

Attendees at the launch were able to witness the Experience Centre in use during a presentation by Dave Gregory, business development manager for Northern Europe at Milestone Systems.

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Dave Gregory of Milestone Systems making a presentation at the launch of the company’s all-new Innovation Hub

The Experience Centre is the focal point of the new Innovation Hub and features six 65-inch screens as well as a video wall. The Experience Centre’s look and feel can be easily adapted to mirror that of the company brand using the Centre, and offers users a dynamic virtual presentation experience that captures the innovative nature of the Milestone community of technology partners.

The Innovation Hub has a working demo set-up of Milestone’s software and hardware solutions, together with some of its ecosystem partner integrations including – but not limited to – partners such as Axis Communications, BriefCam, Venzo, Nedap, Lenel and Bosch. This means that end users and channel partners alike can experience Milestone’s next generation open platform capabilities such as Artificial Intelligence-based video analytics (eg facial recognition) or user-friendly integrations for perimeter protection solutions like radars and intrusion detection systems.

A new training facility was also showcased at the launch event and will welcome up to 25 attendees at a time to take part in a variety of one-hour Continuing Professional Development courses in addition to Milestone’s certification courses that are already up-and-running. The training facility is also available to the Milestone partner community to use as training hub for a range of sessions.

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Neil Killick briefs attendees at the official opening

Neil Killick, regional leader for Northern Europe at Milestone Systems, commented: “The launch of this new Innovation Hub in the UK is testament to the performance and dedication of the UK team. I’m proud to open this new facility that’s as much for our wider community as it is for the team here. Milestone’s open platform is the driver of innovation and collaborative solutions in the security space and beyond. The same spirit of openness is behind the launch of this new Innovation Hub.”

The overriding aim of the new facility is to nurture Milestone community partnerships, better showcase the open platform capabilities and introduce Milestone and its technology partners to vertical sectors beyond the security space.

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Remote sites upgrade delivers enhanced security for energy provider

Working to a tight ten-week schedule, four teams of Secom engineers recently completed a significant electronic security upgrade at no less than 150 critical sites resident within the UK’s energy infrastructure network.

The project – covering offices as well as remote locations with no staff – involved replacing key legacy equipment and software to create a superior platform for the remote monitoring of CCTV surveillance systems. It brought the 150 sites up to the same high standards of security as the customer’s other 250-plus sites across the UK.

Phil Lamb, Secom’s general manager for regional sales, feels that installation of new transmission units has allowed a switch for all of the customer’s sites to a more robust and cutting-edge video control platform in the Alarm Receiving Centre.

“Security is of course a major consideration for infrastructure service providers, but can prove to be challenging because of the many remote locations needed to ensure uninterrupted delivery to consumers nationwide. Reliable CCTV and alarm systems are important tools in dealing with issues that might affect the continuity of supply or any other risks of compromising security or Health and Safety concerns if, for example, there’s an unauthorised entry.”

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Lamb said the customer was facing a critical need as its existing transmission units had become obsolete. With the existing video management software there was a growing risk of losing connectivity with remote sites – and also, therefore, visibility of site issues.

“The decision to replace obsolete hardware and software was initiated to mitigate the risk of major security incidents by creating a more stable platform. Our role was to replace the end-of-life kit with the latest generation transmission units. As the incumbent service provider, we have intimate knowledge of each site and could evade potential issues, using our engineering skills to design issues out of the tight schedule by dint of using detailed process maps.”

The software platform was upgraded to meet customer expectations. Due to the nature of the replacement project, Secom hand-picked engineers for the four teams and also provided dedicated project managers.

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Shining a light on Raytec and Wavestore’s systems integration move

The recent announcement that Wavestore’s open platform Video Management Software (VMS) has been successfully integrated with Raytec’s lighting solutions means that operators are now able to match the security requirements for individual locations throughout a site with a wide range of lighting options managed directly from Wavestore’s front-end ‘one screen, total control’ display. 

Raytec and Wavestore’s technical teams have worked closely together to develop an intelligent lighting solution which can be controlled via Wavestore’s VMS by simply clicking on fully-customisable buttons. The solution also enables the ideal lighting for each situation to be automatically selected when a moving object is detected or by metadata-triggered events from other systems and software, such as access control, ANPR, alarm sensors, cameras, face recognition and other forms of video analytics.

“There are so many different reasons why our end user clients may need supplementary lighting and this smart solution provides them with the flexibility to choose from a long list of options which exactly meet their requirements,” explained Enrico Bizzaro, head of integrations for Wavestore.

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Minimising energy costs

“Our clients tell us that minimising energy costs and light pollution is important to them, so this integrated solution has been designed to ensure lights are only turned on when needed. This could be, for example, at an access control reader location in order to visually verify the identity of a card holder or to enhance the ability to read the number plate of a vehicle entering a site. Lighting is also quite often used to add to the deterrent factor of a video surveillance system and, in this respect, operators can choose different options such as SOS, Hi-Lo and Wave light effects.”

The benefits offered by the deep level of integration between the two technologies are available  as standard across Wavestore Premium, Wavestore Enterprise and Wavestore Ultimate channel license levels. 

First to support Hybrid LED illuminators

Wavestore was the first VMS to support Raytec’s Hybrid LED illuminators which bring the benefits of White Light and infrared technology into a single unit. With less cabling required, the 2-in-1 solution reduces installation costs as well as negating the capital cost of deploying two separate lighting units.

Wavestore enables the Hybrid LED illuminators to be controlled individually or as a group with all commands, such as scheduled on/off timings and brightness, securely authenticated by Wavestore in order to prevent unauthorised access to the illuminators over the network.

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Milestone Systems introduces ‘Push-To-Talk’ feature in Mobile Client

In the latest update of Milestone Systems’ XProtect 2019 R1 video management software (VMS), the company has introduced two-way audio in the Mobile Client, enabling end users to speak to people on camera directly from their mobile devices.

The first XProtect release of 2019 extends the usability of the Smart Client and takes it outside the Control Room with support for both one and two-way audio in the Mobile Client. This is beneficial for ‘on-the-go’ security personnel whose tasks require them to be away from the Smart Client on occasion.

One-way audio allows end users to listen to audio captured by the microphone connected to the camera directly from their mobile phones using the Milestone Mobile application. Users can also increase their situational awareness when video isn’t available, such as in extreme darkness or when an incident happens outside of the camera’s viewing range.

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Two-way audio takes the audio capability a step further with Push-to-Talk, a feature that allows users to speak through the camera-connected speaker directly from their mobile phones. This enables security personnel to use their VMS systems preventatively for things like access control, crowd warnings and intruder alerts – all available on mobile. 

The 2019 R1 version of XProtect also includes support for two-way audio in the Web Client. Two-way audio allows end users to speak through the camera-connected speaker directly from the Web Client anywhere. This transforms the VMS system into an interactive tool and allows users to respond quickly to access control requests and incident prevention without having to be present in the Control Room or on-premise.

The 2019 R1 version of XProtect takes the system’s resistance against cyber security threats a step forward by encrypting all communication between the recording server and other servers and clients connected to it. This certificate-based encryption requires that all components communicating with the recording server (including third party solutions integrated with the VMS system) follow a strict certification process, guaranteeing the system’s resistance against cyber security threats. This system design provides the end user with the best level of performance encrypted end-to-end.

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