Tag Archives: Video Management Software

Remote sites upgrade delivers enhanced security for energy provider

Working to a tight ten-week schedule, four teams of Secom engineers recently completed a significant electronic security upgrade at no less than 150 critical sites resident within the UK’s energy infrastructure network.

The project – covering offices as well as remote locations with no staff – involved replacing key legacy equipment and software to create a superior platform for the remote monitoring of CCTV surveillance systems. It brought the 150 sites up to the same high standards of security as the customer’s other 250-plus sites across the UK.

Phil Lamb, Secom’s general manager for regional sales, feels that installation of new transmission units has allowed a switch for all of the customer’s sites to a more robust and cutting-edge video control platform in the Alarm Receiving Centre.

“Security is of course a major consideration for infrastructure service providers, but can prove to be challenging because of the many remote locations needed to ensure uninterrupted delivery to consumers nationwide. Reliable CCTV and alarm systems are important tools in dealing with issues that might affect the continuity of supply or any other risks of compromising security or Health and Safety concerns if, for example, there’s an unauthorised entry.”

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Lamb said the customer was facing a critical need as its existing transmission units had become obsolete. With the existing video management software there was a growing risk of losing connectivity with remote sites – and also, therefore, visibility of site issues.

“The decision to replace obsolete hardware and software was initiated to mitigate the risk of major security incidents by creating a more stable platform. Our role was to replace the end-of-life kit with the latest generation transmission units. As the incumbent service provider, we have intimate knowledge of each site and could evade potential issues, using our engineering skills to design issues out of the tight schedule by dint of using detailed process maps.”

The software platform was upgraded to meet customer expectations. Due to the nature of the replacement project, Secom hand-picked engineers for the four teams and also provided dedicated project managers.

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Shining a light on Raytec and Wavestore’s systems integration move

The recent announcement that Wavestore’s open platform Video Management Software (VMS) has been successfully integrated with Raytec’s lighting solutions means that operators are now able to match the security requirements for individual locations throughout a site with a wide range of lighting options managed directly from Wavestore’s front-end ‘one screen, total control’ display. 

Raytec and Wavestore’s technical teams have worked closely together to develop an intelligent lighting solution which can be controlled via Wavestore’s VMS by simply clicking on fully-customisable buttons. The solution also enables the ideal lighting for each situation to be automatically selected when a moving object is detected or by metadata-triggered events from other systems and software, such as access control, ANPR, alarm sensors, cameras, face recognition and other forms of video analytics.

“There are so many different reasons why our end user clients may need supplementary lighting and this smart solution provides them with the flexibility to choose from a long list of options which exactly meet their requirements,” explained Enrico Bizzaro, head of integrations for Wavestore.

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Minimising energy costs

“Our clients tell us that minimising energy costs and light pollution is important to them, so this integrated solution has been designed to ensure lights are only turned on when needed. This could be, for example, at an access control reader location in order to visually verify the identity of a card holder or to enhance the ability to read the number plate of a vehicle entering a site. Lighting is also quite often used to add to the deterrent factor of a video surveillance system and, in this respect, operators can choose different options such as SOS, Hi-Lo and Wave light effects.”

The benefits offered by the deep level of integration between the two technologies are available  as standard across Wavestore Premium, Wavestore Enterprise and Wavestore Ultimate channel license levels. 

First to support Hybrid LED illuminators

Wavestore was the first VMS to support Raytec’s Hybrid LED illuminators which bring the benefits of White Light and infrared technology into a single unit. With less cabling required, the 2-in-1 solution reduces installation costs as well as negating the capital cost of deploying two separate lighting units.

Wavestore enables the Hybrid LED illuminators to be controlled individually or as a group with all commands, such as scheduled on/off timings and brightness, securely authenticated by Wavestore in order to prevent unauthorised access to the illuminators over the network.

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Milestone Systems introduces ‘Push-To-Talk’ feature in Mobile Client

In the latest update of Milestone Systems’ XProtect 2019 R1 video management software (VMS), the company has introduced two-way audio in the Mobile Client, enabling end users to speak to people on camera directly from their mobile devices.

The first XProtect release of 2019 extends the usability of the Smart Client and takes it outside the Control Room with support for both one and two-way audio in the Mobile Client. This is beneficial for ‘on-the-go’ security personnel whose tasks require them to be away from the Smart Client on occasion.

One-way audio allows end users to listen to audio captured by the microphone connected to the camera directly from their mobile phones using the Milestone Mobile application. Users can also increase their situational awareness when video isn’t available, such as in extreme darkness or when an incident happens outside of the camera’s viewing range.

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Two-way audio takes the audio capability a step further with Push-to-Talk, a feature that allows users to speak through the camera-connected speaker directly from their mobile phones. This enables security personnel to use their VMS systems preventatively for things like access control, crowd warnings and intruder alerts – all available on mobile. 

The 2019 R1 version of XProtect also includes support for two-way audio in the Web Client. Two-way audio allows end users to speak through the camera-connected speaker directly from the Web Client anywhere. This transforms the VMS system into an interactive tool and allows users to respond quickly to access control requests and incident prevention without having to be present in the Control Room or on-premise.

The 2019 R1 version of XProtect takes the system’s resistance against cyber security threats a step forward by encrypting all communication between the recording server and other servers and clients connected to it. This certificate-based encryption requires that all components communicating with the recording server (including third party solutions integrated with the VMS system) follow a strict certification process, guaranteeing the system’s resistance against cyber security threats. This system design provides the end user with the best level of performance encrypted end-to-end.

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Hanwha Techwin Europe unveils pan-European marketing and training alliance with ADI Global Distribution

Hanwha Techwin Europe has teamed up with ADI Global Distribution to create a pan-European marketing campaign designed to raise awareness of – and highlight the advantages that – Wisenet cameras, recording devices and video management software offer to installers and system integrators alike.

The two companies will conduct a wide range of marketing activities including live demonstrations of the comprehensive range of Wisenet video surveillance solutions at roadshows and seminars, while also placing advertisements in leading European electronic security publications and producing bespoke direct mail communications and eNewsletters.

“This is our first pan-European marketing initiative with Hanwha Techwin,” said Simon Middleton, marketing director of ADI’s EMEA businesses. “Our decision to do so reflects the value we place on the relationship formed between our two companies. It also demonstrates the confidence and trust we have in the ability of Wisenet products to provide installers and system integrators who source video surveillance solutions from ADI Global Distribution with a competitive edge.”

SimonMiddletonADI

Simon Middleton

Scope of the project

The campaign, which is to be implemented across all countries in Europe where ADI Global Distribution is working in partnership with Hanwha Techwin, will primarily be focused on educating the market on the benefits of Wisenet X cameras.

These 2 MP and 5 MP models are ‘supercharged’ by “the most powerful chipset ever incorporated into a full camera range” and equipped with “the world’s best motorised F0.94 varifocal low light lens” and “the world’s best 150 dB Wide Dynamic Range”.

In addition, the marketing campaign is designed to raise awareness of other Wisenet solutions including Wisenet HD+ analogue cameras which capture Full-HD images in 1080p without the need to upgrade cabling infrastructure, Wisenet Q entry level network cameras delivering feature-rich 2 MP or 4 MP images and premium, top of the range Wisenet P cameras delivering “superb quality” 4K (12 MP) images.

Wisenet solutions certificated training for ADI Global Distribution 

In support of the pan-European marketing alliance, Hanwha Techwin Europe has successfully completed the first phase of its certificated Wisenet product and solutions training programme for sales and technical staff across ADI Global Distribution in Northern Europe.

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Hemant Trivedi

“This represents a major investment in time for both UK-based ADI Global Distribution and Hanwha Techwin personnel,” said Hemant Trivedi, regional director for ADI. “It has proven to be time well spent as many of our sales and technical staff are now Hanwha Techwin accredited trainers and able to provide expert advice on the best combination of Wisenet cameras and recording devices for specific projects.”

*For more information on ADI Global Distribution visit www.adiglobal.com

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Hanwha Techwin announces 2018 business plan featuring five core values

Hanwha Techwin has welcomed the New Year with a ceremony which took place at the company’s Pangyo R&D Centre. The ceremony offered an opportunity for the surveillance specialist to announce its business plan for 2018. 

At the first New Year meeting since his inauguration last August, Youn Chul Kim (president of Hanwha Techwin’s security business) explained that the company’s five core values (ie business ethics, a good product range, best quality, affordable price and cyber security) must form the basis of its business and operations going forward.

The 2018 business plan entails a greater focus on vertical-specific solutions. Building on the momentum created last year, the company will continue to plan and launch solution-specific products, while also pursuing a deeper understanding of the needs of each vertical sector in order to provide sustainable value for end users.

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Storage devices

The second key task for this year involves enhancing the technological competitiveness of the business’ storage solutions. Along with its world class security cameras, Hanwha Techwin plans to boost the competitiveness of its increasingly important back-end products, including storage devices and Video Management Software (VMS).

While emphasising the importance of customer value in the security business, Kim also underlined that the company will continue to fortify its efforts to build greater trust with its valued customers. The video surveillance business is directly relevant to public safety and the security of the individual. Securing customer confidence and trust will therefore fulfil the company’s responsibility as a leading global security company.

Fuel business growth

President Kim also announced the company’s global market strategy to fuel business growth. Noting the great potential of the video surveillance business in the Asian market, Hanwha Techwin opened a new subsidiary office in Dubai last year and plans to start a manufacturing plant in Vietnam during the first quarter of this year.

The company is also planning to strengthen its sales infrastructure through aggressive investment in the Asian and Middle Eastern markets to expand pre-sales and further broaden its market reach through building better relations with partners and clients.

The North American and European markets are expected to see accelerated sales growth through multiple projects involving Hanwha Techwin’s Wisenet X Series of cameras which was launched last year.

Responding to change 

“The global market changes so rapidly that it’s difficult to predict the management situation,” stated Kim. “We plan to lead the sector by smartly responding to changes in the environment through strategic scenario management. To secure key competitive advantages, we will make bold investments while strengthening performance management in each phase. We also plan to contribute to the growth of the security industry by collaborating with other companies in the sector.”

Hanwha Techwin earned praise last year for the global launch of its comprehensive Wisenet X Series cameras which feature the Wisenet 5 System on Chip which incorporates the company’s core technologies.

Indeed, Wisenet X was named ‘Best New Product of the Year’ by ADI Global Distribution, Europe’s largest provider of video surveillance solutions. It was also the winner of the video hardware category in the 2017 Benchmark Magazine Innovation Awards.

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Hanwha Techwin launches new Wisenet WAVE VMS brand

The new Wisenet WAVE video management software (VMS) from Hanwha Techwin “makes it almost effortless” to display up to 64 HD video streams. 

The company already offers an entry level free VMS called SSM, while for sophisticated Enterprise level VMS projects, the business integrates with technology partners such as Genetec and Milestone.

For its part, Wisenet WAVE has been launched to answer the needs of projects in the middle ground with an emphasis on simplified user experience.

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Uncomplicated and easy to use

An intuitive ‘drag and drop’ tool makes it extremely easy for operators to set up a display of live and recorded images on a single screen or video wall, with customisable layouts and sizes.

Other key features include a virtual PTZ which, with just simple clicks of a mouse, enables operators to zoom in to see close up detail of any suspicious activity, while motion detection and video analytics support can be configured to generate alerts when user-defined incidents occur.

A wide range of smart, keyword, calendar and time-slice search options facilitate rapid retrieval of recorded video.

Ultimate in flexibility

Wisenet WAVE offers a wide range of options to allow end users to choose how and where they wish to manage their video surveillance systems with minimal hardware requirements.

Desktop Wisenet WAVE is offered as software which can be installed on a user’s desktop running Windows, Linux or Apple/Mac. 24 to 64 live HD video streams can be managed on 32 and 64-bit operating systems.

Cloud A cloud-based service (which can be remotely accessed by an unlimited number of authorised users from anywhere in the world) offers a hardware free, cost saving method of taking advantage of all Wisenet WAVE functionality.

Server solutions Wisenet WAVE is available as a pre-loaded, out-of-the-box server or as software downloadable from the Hanwha Techwin website which enables operators to view up to 64 HD streams of live video. A supporting web-based application enables each Wisenet WAVE platform to be managed as a stand-alone system or as part of a larger, scalable video management solution. The application also provides an audit trail, real-time health monitoring and camera failover support, as well as reports on server health and storage status.

Mobile A mobile App affords the opportunity to remotely access the key functions of Wisenet WAVE from a smart device, in turn enabling ‘on-the-road’ users to view and respond to any incidents captured by Wisenet cameras.

While Wisenet WAVE is packed with features to make it simple and easy for users to achieve maximum advantage from their video surveillance systems, it’s likely to also be popular with system integrators looking to minimise their on-site time. With the benefit of an auto-discover feature, connected cameras and a wide range of third party IP network devices can be addressed and set up within a matter of minutes.

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Wavestore expands into North America with focus on customer service and support

Wavestore, the open platform Video Management Software (VMS) developer, has opened a new office – designated Wavestore Americas Inc – in Montreal to service the company’s expanding customer base across the USA and Canada.

In combination with the firm’s headquarters in Uxbridge, the new office space significantly expands Wavestore’s footprint and supports the company’s growth strategy. With a dedicated team of sales and support professionals already in place to promote and drive the highly successful Channel Partner Program, the local office will offer the business’ portfolio of VMS products to customers across the whole of North America.

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James Smith, managing director of Wavestore Global, commented: “Wavestore is currently enjoying record sales into its key focus markets, but we know that simply having great products isn’t enough. Our customers tell us that they really appreciate the fact we’re there for them when they need help with things like specification and technical support. By opening an office in North America with a dedicated team to meet local demands, we can ensure we live up to the high expectations that our customers place on our brand.”

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James Smith

Mark Cup, director of Wavestore Americas, added: “We’re very proud of the success Wavestore has seen after the release of Version 6. With that success comes a need to scale our efforts, especially in a growing security market like North America. We’re looking forward to signing up customers to our Channel Partner Program. We’ll soon be running our first day-long Systems Integrator training sessions where delegates can be ‘hands on’ with the system.”

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