Tag Archives: Security Officers

Small Business Network advocates use of private security firms to support police

Following the latest budget, which highlighted increased funding for terrorism prevention despite recent cutbacks in other areas of police funding, the Small Business Network (SBN) of professional security companies has highlighted an opportunity for the private security industry to support public services.

“While the Budget saw extra money for the prevention of terrorism, the selling off of other police assets and the reduction in officers on the street has made life difficult when it comes to the prevention of other criminal activity,” commented Abbey Petkar, spokesperson for the SBN and managing director of Magenta Security. “The police are doing a fantastic job with limited resources and, for our part, we are perfectly placed to support them.”

Through client contracts already in existence, security companies across the UK can deliver for their clients while working in partnership with local police forces to spot and stop criminal behaviour.

AbbeyPetkarMagentaSecurityWeb

Abbey Petkar

“Whether it be a CCTV supplier, an alarm company or security officers, the industry is already working to prevent criminal activity. We are on the look-out for vulnerabilities in the community that could affect clients as well as opportunists looking to make the most of any situation. A closer working relationship with the police can only improve this,” continued Petkar.  “In fact, there’s even an opportunity for those companies who have been properly certified to undertake work on behalf of the police, supplementing their forces and needs as appropriate.”

Ultimately, the SBN believes the current challenges faced by police forces across the country are an opportunity for the security sector. The Security Industry Authority’s ongoing desire to improve quality in the sector means the companies exist with the requisite skills and oversight to support public services in a professional and cohesive way. The SBN fundamentally believes that public security should not just be the responsibility of the police. Instead, everyone should do their part, working together to ensure safety for all.

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Axis Security picks up record five nominations for 2018 Security and Fire Excellence Awards

Axis Security, a leading provider of bespoke security services, has been shortlisted in five categories at the 2018 Security and Fire Excellence Awards, including the prestigious Security Guarding Company of the Year, an award that the business has been nominated for across seven consecutive years and has won on three occasions.

Five nominations in the Security and Fire Excellence Awards, which are organised and hosted by UBM, marks a record achievement for the company, with the remaining nominations being for Contribution to Standards in the Security Sector, Security Training Initiative of the Year (with ‘Security Masterclass’), the Inspiration in HR Award and the ACS Champion of the Year (an award the company won last year).

Jonathan Levine, Axis Group’s CEO, stated: “The company’s employees are its most important asset, while its key focus is in customer service. By prioritising training and employee welfare initiatives, our officers in turn prioritise excellent service for our customers’ customers. These nominations are testament to this focus.”

7084 Security & Fire Excellence Awards logo 2018

Axis Security’s nomination for the Contribution to Standards in the Security Sector Award recognises the company’s proactive use of training and site audits, internal employee awards and its development of a contract management and performance measurement software platform. Specifically this year, the nomination is a result of Axis’ critical role in one of its customers achieving the ISO 22301 business continuity standard for its flagship building. The award was achieved one month ahead of schedule and is the client’s first property to achieve the accreditation.

The Inspiration in HR Award acknowledges those companies demonstrating that HR is a fundamental part of their business and invest in their people. It’s bestowed by SSR Personnel and adjudicated by a prestigious panel of industry experts.

AxisSecurityIiHRFinalist2018

“To have picked up this number of nominations is evidence of the hard work of all employees from HR, training and operational personnel through to our security officers,” explained Levine. “I’m extremely proud and grateful for all the hard work that has been integral to our successes this year.”

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Securitas celebrates success in regional stages of BSIA’s Security Personnel Awards 2018

The British Security Industry Association (BSIA) has announced the regional winners of its Security Personnel Awards for 2018, and Securitas is delighted to have winners in three categories. The awards recognise the talent, dedication, skill and bravery exhibited by security personnel in their roles.

Security personnel are recognised in five categories: Service to the Customer, Outstanding Act, Best Use of Technology, Best Team and Best Newcomer.

Securitas officers Ramraj Sooknanan and Matt Bolger have been successful in the Service to the Customer category. Sooknanan has worked at his client site for 24 years, demonstrating true dedication to his role and responsibilities. Bolger started work on his client site in 2014, and his professionalism has seen him progress quickly and establish himself as a key part of the security team.

SecuritasOfficerRamrajSooknanan

Ramraj Sooknanan

Samantha Golding, service delivery manager, has received the Best Newcomer Award. Starting as a relief officer in 2017, Golding’s integrity and commitment has seen her promoted from officer to service delivery manager in a short space of time.

Alison Ridge and David Prosser have been recognised in the category of Outstanding Act. The pair administered life-saving CPR, including by using a defibrillator, to an individual who had collapsed on-site. Their timely actions proved vital as they waited for the Emergency Services to attend the scene.

James Kelly, CEO of the BSIA, said: “It’s important that we recognise the true value of security personnel. They are often the first responders in times of emergency and play a vital role in keeping the public safe. This year’s Security Personnel Awards regional winners are testament to the truly high calibre of personnel we have working within our industry.”

Grainne Kelly, Human Resources director and also Operations Centre director at Securitas, commented: “At Securitas, people are at the heart of our protective services. Our officers in particular are the backbone of the security we deliver. They face a more challenging security environment than ever before. It’s fantastic to see Ramraj, Matt, Samantha, Alison and David recognised by the BSIA for their vigilance and dedication.”

All regional winners now progress to the national finals stage of the British Security Awards, to be held in London on 11 July in conjunction with the BSIA’s Annual Luncheon.

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Smarter protection on Savile Row thanks to Trigion Security Services

Trigion Security Services has signed a tailor-made contract with a prestigious London managing agent to provide security at its properties in Savile Row, Berkley Street and Duke of York Street in London.

The contract for the tenanted office buildings will include security officers providing Front of House/concierge services. Trigion offers ‘Hostmanship’ training to all of its officers such that they have high levels of competence and confidence in offering customer care.

TrigionSecuritySavileRow

Trigion’s popular ‘People Plus’ option means that clients receive manned and electronic solutions from a single supplier. The business provides technical security remotely from its Security Operations Centre so that there’s always protection in place.

Neil Barham, operations director for security guarding at Trigion, told Risk UK: “The work we’ve done on our existing contract for the client’s Park Lane property has shown our ability to provide quality security services to their clients. They can also see that we provide quality team members thanks to our investment in training and development and the fact that we’re London Living Wage employers.”

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Personal best for Securitas Security Services UK as officers scoop six national BSIA honours

Securitas Security Services UK has triumphed at this year’s British Security Industry Association (BSIA) Security Personnel Awards, the regional and national awards scheme designed to pay tribute to the outstanding work of security officers over the preceding 12-month period. Securitas was honoured to receive a record six accolades, including two out of the three national trophies bestowed in the Outstanding Act category.

The first Outstanding Act award went to Tim Prodger from Somerset for his vigilance and integrity throughout an ‘intense incident’ which happened during his shift at a major London supermarket. Prodger acted when he overheard a man in the store’s toilets attempting to take his own life. After breaking down the toilet cubicle door, the security officer administered First Aid to the man, who had already lost a great deal of blood.

Prodger remained with the distressed male until paramedics arrived on scene. A store spokesperson said that, without Prodger’s timely intervention, the man would have undoubtedly died.

The award for another Outstanding Act was handed to Chris Fielding from Chesterfield. A Chesterfield Royal Hospital security supervisor of four years standing, Fielding received the award as a result of his initiative and professionalism throughout a potentially dangerous and challenging incident.

While on duty, Fielding and a colleague were called to one of the wards where there had been ongoing reports of a volatile and aggressive man. Shortly after the security officers arrived on the ward, the man managed to escape restraint, running away on several occasions and attempting to take his own life.

A representative from the Tour of Securitas Team receives the BSIA Chairman's Award from Pauline Norstrom

A representative from the Tour of Securitas Team receives the BSIA Chairman’s Award from Pauline Norstrom

Fielding repeatedly prevented this from happening, firstly reasoning with the man and then physically stepping in. The man switched between pleading and aggression each time and, at one point, threatened the lives of the security officers.  On his last attempt, the man locked himself in a room and, unable to gain access, Fielding used his torch to strike the glass repeatedly in order to be able to get his hand through it and unlock the door from the inside.

Once inside, Fielding immediately restrained the male who was then escorted by three security officers and two police constables to a holding ward.

In the same category, security officer Adam Murphy was given a special commendation for bravery. Last September, while driving to work in the early hours of the morning, Murphy witnessed a violent crime occurring in the street and involving a deadly weapon. He instinctively drove his van between the two brawlers in order to separate them. After several exchanges of the weapon and its subsequent discarding, Murphy and a member of the public exited their vehicles to assist the wounded man. The attacker escaped, although Murphy gave chase and eventually managed to restrain the offender.

Best Newcomer and Best Team

A national BSIA accolade for Best Newcomer went to Barrow in Furness security officer and emergency medical technician Paul Wilson who joined the security team at BAE Systems back in August 2013, bringing his past experience as an emergency medical technician with him.

The introduction of Securitas personnel into BAE’s existing in-house customer team was a new concept but Wilson’s personal skills soon proved extremely important in not only dealing with employees in sensitive medical situations, but also when it came to ensuring his integration and relationship building with the customer.

Brian Riis Nielsen: Country President at Securitas Security Services UK

Brian Riis Nielsen: Country President at Securitas Security Services UK

In May 2014, Wilson’s professionalism and attention to detail won him a Securitas Community Award for Vigilance after he identified a concern with a patient during a routine medical examination. During the patient’s subsequent recovery, his surgeon informed him he was lucky he had been diagnosed quickly thanks to Wilson’s efforts as a delay may have resulted in a major stroke.

Bristol’s Sainsbury’s Emerald Park Team received a Best Team award for greatly reducing damages in and around the site and accumulating “outstanding” KPI results. The team manages the flow of traffic throughout significant gas tank installation projects, assisting in securing the site and making sure staff and visitors have the correct access cards and authorisation.

The team also supports the Emerald Park charity, namely the Frenchay After Burns Club. Their dedication and enthusiasm saw five of the security team volunteer to participate in a charity walk, completing the Brecon Beacons peaks in one day.  The team of five walked nine miles, climbed a total of 2,907 feet in six hours and raised £1,000 for the worthy charity which supports young burns victims and their families.

Contribution to the Community

Finally, the coveted BSIA Chairman’s Award for Contribution to the Community went to the company’s Tour of Securitas – a charity initiative which raised over £3,000 for the Royal Society for the Prevention of Accidents (RoSPA).

The virtual cycling Tour began in Edinburgh on 8 September last year and involved over 800 officers and support staff across 21 branches. The staff cycled on static bikes to help increase awareness of safety in the workplace and raise vital funds for the charity. Finishing in Uxbridge five days later, the Tour clocked up a total of 2,677 miles.

The awards were announced at the BSIA’s Annual Luncheon which took place at the London Hilton Hotel, Park Lane.

Speaking about the company’s success, Brian Riis Nielsen (Securitas’ Country President), told Risk UK: “Our officers prove time after time that they’re fully prepared to go above and beyond in their line of duty and we’re once again very proud of their achievements and recognition.”

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VSG celebrates national-level successes at 2015 BSIA Security Personnel Awards

Security specialist VSG, part of the Compass Group UK & Ireland, is celebrating after two individuals and a team picked up British Security Industry Association (BSIA) Security Personnel Awards for 2015 at the national level. There was further reason to celebrate as VSG was awarded the Chairman’s Award for Contribution to Training thanks to the company’s excellent Zero Assaults Project.

The BSIA’s annual Security Personnel Awards recognise security professionals who demonstrate dedication, loyalty, progressive teamwork, great customer service skills, efficient use of technology and bravery on a daily basis. Now in their 17th year, the awards were presented by Alfie Moore, a serving policeman and popular stand-up comedian, at the Association’s exclusive Annual Luncheon held at the London Hilton Hotel on Park Lane.

VSG’s talented people were recognised with three awards across a range of categories. Marcin Bereza won the award for Best Use of Technology, the VSG Security Team at Centrale in Croydon won the award for Best Team and Donald Murray scooped the award for Service to the Customer.

The BSIA Chairman’s Awards celebrate outstanding contributions made to the ongoing success of the UK’s private security industry. The BSIA’s chairman, Pauline Norstrom (chief operating officer at Dedicated Micros and the AD Group) personally selected this year’s winners. As stated, VSG was presented with the Contribution to Training Award for its Zero Assaults Project, a training initiative that has significantly lowered the number of assaults on security officers.

Speaking about these success stories, Barry Dawson (business director at VSG) told Risk UK: “The BSIA’s Security Personnel Awards are the most prestigious of their kind and I’m incredibly proud of all our winners and their fantastic achievements. Everyone at VSG works incredibly hard to deliver a fantastic service for our clients so to have our colleagues recognised in this way is a great result.”

Barry Dawson

Barry Dawson

Dawson went on to state: “On behalf of the business, I’m particularly proud to have received the Chairman’s Award for our Zero Assaults Project. We’re passionate about protecting our people, our clients and their visitors. This dedicated training programme is enabling our teams, no matter where in the UK they may be based, to implement Best Practice techniques in defusing and managing conflict situations.”

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Capita Technology Solutions launches ‘CloudVision’ security and business intelligence service

Capita Technology Solutions has launched an all-new hosted video surveillance and analytics service using automated technology to simplify security management and intelligence gathering, in turn solving the expensive and logistically complex challenge of using CCTV systems in real-time.

Capita CloudVision integrates high quality cameras and intelligent video monitoring, enabling businesses to enhance their control over physical security and business intelligence.

The system’s sophisticated analytics include cross line detection – which actively detects moving objects that cross a virtual line – and digital auto tracking which automatically detects and follows moving objects such as people and vehicles.

CloudVision also offers intrusion detection and a people counting facility, allowing retailers to monitor customer traffic.

Capita's CloudVision

Capita’s CloudVision

Data is stored in secure UK data centres and can then be accessed by any Internet-connected device, including mobile phones, subsequently providing data for Control Room and security staff. This enables organisations of any size to implement the most appropriate and cost-effective system possible, minimising infrastructure costs and simplifying installation.

The service was officially launched at IFSEC International, which ran at London’s ExCeL from 16-18 June..

Simon Furber, managing director at Capita Technology Solutions, commented: “Our new CloudVision service will be a key tool for companies looking to secure their assets or understand their business. Working at any scale, the new integrated system will mean that complex analytics tools and real-time security monitoring can be delivered wherever they are needed and when they are needed.”

Simon Furber

Simon Furber

*For further information about CloudVision visit: https://youtu.be/GR1RhgFBNd0

**Capita Technology Solutions is a value-added reseller and systems integrator business unit within Capita IT Enterprise Services. Technology Solutions offers a breadth of services across voice, contact centre, data networking and IT infrastructure to deliver high performance business operations. The business exists to remove complexity, risk and excess cost from IT services while optimising the lifecycle of existing IT investments. Further information can be found at: http://www.capita-its.co.uk/solutions/pages/technologysolutions.aspx

***Capita plc is the UK’s leading provider of customer and business process management and integrated professional support service solutions. With 68,000 people operating at over 400 sites – including 80 business centres across the UK, Europe, India and South Africa – the Group uses its expertise, infrastructure and scale benefits to transform its clients’ services, driving down costs and adding value.

Capita is quoted on the London Stock Exchange and is a constituent of the FTSE 100 with 2014 revenues of £4.4 billion. Further information on Capita plc can be found online at: www.capita.co.uk

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