Tag Archives: Security Officers

Security professionals urged to wear body armour offering spike protection

Body armour manufacturer the PPSS Group is urging private security professionals as well as law enforcement officers to ensure they’re wearing body armour that offers a certified means of spike protection.

According to the company’s CEO Robert Kaiser, spike protection cannot be guaranteed with all types of body armour. “Weapons like ice picks, sharpened screw drivers, spiked clubs and hypodermic needles can penetrate the skin if security personnel are not wearing body armour that offers specific protection from such threats.”

Society has changed in recent years and, many would argue, not for the better. Kaiser continued: “Besides a global rise in knife crime, we also have to accept the fact that sometimes incredibly brutal attacks have become more frequent over the past ten years. We can clearly see a change in the type of edged weapons now being used in organised crime and terrorism. Many blades perform very similarly to a spike. They’ve been specifically engineered to injure people using minimum effort, with little or no resistance.”

Attacks using double-edged blades are becoming more and more frequent these days, at least in part because they’re so easy to purchase here in the UK and, indeed, in many other countries. Double-edged blades are exceptionally difficult to combat. Here, certified spike protection is crucial and there’s physical evidence to suggest that a body armour can withstand such threat.

Kaiser is adamant that certified protection from spiked weapons is essential in today’s security industry. “Body armour without certified spike protection will be useless in the event of an attack involving some of these truly horrific spiked weapons,” he concluded. “Supplying or selling body armour without certified spike protection will without any question result in either serious injury or even death to front line professionals at some point in the future.”

The PPSS Group has recently launched a new generation of stab-resistant body armour made from high performance carbon fibre composite. This offers certified stab, spike and impact protection.

*Further information is available online at https://shop.ppss-group.com/

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IFPO and Ethos Farm launch ‘Being Human’ online training programme for security personnel

The International Foundation for Protection Officers (IFPO) has teamed up with global learning and development specialist Ethos Farm to create a ground-breaking, avatar-led online training programme for security personnel that’s running under the ‘Being Human’ banner.

Following on from the recent – and hugely successful – IFPO UK ‘Security Minds Matter’ webinar, Mike Hurst CPP MSyI (director of IFPO UK and Ireland) informed Security Matters: “We are hugely excited to launch the ‘Being Human’ training programme. At the very heart of IFPO is a desire to support security personnel by offering leading educational products. To this end, we were very excited to discover Ethos Farm’s unique approaches to immersive learning for a next generation experience.”

Ethos Farm was named the Learning and Performance Institute’s Learning Start-Up of the Year at the 2020 Learning Awards and has gained recognition for the development of engaging training techniques with clients such as Edinburgh Airport and Heathrow Express.

Speaking about the ‘Being Human’ programme, Josie Barton (Ethos Farm’s co-founder of learning and development) explained to Security Matters: “Working with IFPO on this joint initiative has enabled us to take the organisation’s unparalleled security industry expertise and combine it with training topics we’ve developed around human behaviours and empathetic service.”

Barton went on to state: “This has enabled us to collaboratively build a training product that delves deep into the reasons behind unusual behaviours and how to handle such situations as a security first responder. Our goal is to build appreciation of the spectrum of mental and physical conditions such that security personnel have the right tools to hand in order to assess the situation with emotional intelligence.”

Responding to situations

As mentioned, ‘Being Human’ is an avatar-led e-Learning programme available to purchase on a learner-by-learner basis. It’s also available as a virtual classroom session. The training explores the many factors that influence how someone behaves and the challenges that individuals with a mental or physical condition may experience. It also focuses on how to respond empathetically to situations involving unusual behaviour and the importance of ‘Being Human’ in all dealings with other people.”

Chris Middleton Dip ML MSyl, security and client services director at ABM UK and an IFPO UK and Ireland Advisory Board member, commented: “We are acutely conscious that security professionals are expected to be the first responders in sometimes challenging and difficult circumstances, while also acting with calculated precision. Natural human engagement and empathy are often the very best ways to assess and diffuse situations so we’re delighted to be able to offer this enhanced training programme for the industry.”

Sally Alington, CEO of Ethos Farm, observed: “As a business that’s passionate about elevated employee and customer experiences, we know that front line workforces are seen as ambassadors for the brands they represent. Security personnel are often the first or last impression of any brand. We expect security employees to welcome guests and answer customers’ questions, but they’re also expected to handle extreme situations that can be very complex to judge. That being so, it’s imperative we support these individuals when dealing with challenging behaviours. We’re very proud to be working hand-in-hand with IFPO to offer these important learning programmes to security professionals.”

*The ‘Being Human’ e-Learning course is available to purchase online at https://ifpo.uk/product/being-human-e-learning-module/ or by sending an e-mail to hello@ethosfarm.com. Discounted pricing is available for IFPO members.

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First Response Group at heart of nation’s fight against COVID-19

First Response Group has been at the heart of the nation’s fight against the Coronavirus having been brought in by the University of Oxford to bolster security at the latter’s COVID-19 research facility.

The company was recommended for the highly important security detail after successfully demonstrating its expertise and reliability to the University of Oxford during the first national lockdown.

Founded in 2007 by directors Jamal Tahlil and Edgar Chibaka, First Response Group provides security, fire and facilities management services to a wide range of clients in the public and private sectors.

The COVID-19 Oxford Vaccine Trial has been run by the University of Oxford’s Jenner Institute and the Oxford Vaccine Group clinical teams. It has been conducted in collaboration with multiple study sites across the UK and internationally, including a temporary research installation on the University of Oxford’s grounds.

After a full site risk assessment, First Response Group recommended a 24/7 security guarding detail consisting of three security officers on the premises during the day and two at night to ensure robust protection for the trial patients, research staff and the sensitive clinical data.

First Response Group’s Security Industry Authority-licensed security officers control all entrances and exits through the facility day and night. While safeguarding the safety and integrity of the project, the officers also ensure that distancing measures are followed, challenge anti-social behaviour and monitoring the area for suspicious activity.

Dedicated site supervisor

To ensure fast and consistent communication with the University of Oxford’s management, First Response Group allocated a dedicated site supervisor to provide a senior level presence at the site from Monday to Friday. The site supervisor acts as the main point of contact for the University of Oxford’s management, dealing with any issues as and when they arise in real-time.

Oto Velička, senior buildings and facilities manager at the University of Oxford, informed Security Matters: “I would like to thank the First Response Group for the outstanding quality of service the company provides for our COVID-19 Oxford Vaccine Trial at the University of Oxford. When we approached the company asking for support, the management team immediately engaged with us on a highly professional level and was able to scope, suggest and implement a made-to-measure solution perfectly suiting our needs.”

Velička continued: “The on-site team members are highly competent, professional, co-operative and have a comprehensive understanding of our business needs and the sensitivity of our activity. They’ve proven over and over that we can rely on them for all of our security needs, bringing complete peace of mind to our operation 24 hours per day, seven days a week.”

Simon Alderson, CEO at the First Response Group, added: “Without question, this has to be one of the most high-profile security operations with which we’ve been involved in. Indeed, it’s one of worldwide importance. Being chosen to support the University of Oxford in this clinical trial is a ringing endorsement of the First Response Group. It’s an honour to have played a part in ensuring the security of the vaccine, staff and trial patients in the lead-up to its national roll-out.”

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Mitie appointed to Government agreement for community COVID testing sites

FM solutions specialist Mitie has been named as a supplier on the Crown Commercial Service agreement for COVID community testing sites. The appointment enhances Mitie’s position as a key supporter of testing services which are a critical part of the UK’s strategy to combat the Coronavirus.

The agreement covers new COVID test sites to be opened as needed by local authorities for short periods (of up to 12 weeks). Mitie will potentially offer test site management and support services to local authorities across 11 regions: Yorkshire and Humber, the North West, the North East, the West Midlands, the East Midlands, the South West, the South East and London, with an option to add Scotland, Wales and Northern Ireland to the mix.

Mitie will be providing security officers, registration assistants, processing operatives and test assistants as well as cleaning services at the sites along with any additional services required by the local authorities involved. With testing central to the UK’s Coronavirus recovery strategy, Mitie will continue to play a key part in supporting its delivery.

Mitie has been supporting the country directly in its COVID-19 response since the beginning of the pandemic through community testing centres, the first of which opened in Inverness on 25 April last year, and via the provision of essential services for hospitals, including the Nightingale Hospital in London’s Docklands and the Ysbyty Calon y Ddraig – the Dragon’s Heart Hospital – in Cardiff. 

More widely, Mitie now operates over 150 testing sites for public and private sector clients, while the company’s staff members have continued to provide key services at critical sites such as ports and airports right across the country.

Simon Venn, chief Government and strategy officer at Mitie, said: “I’m delighted to be extending our vital work at the heart of the UK’s Coronavirus response to support local communities with their testing programmes. I’m proud of the commitment of our Mitie colleagues in delivering these critical services. They truly are front line heroes. We continue to play our part in keeping the country running and also supporting its recovery.”

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London security directors prosecuted at Thames Magistrates’ Court

Three London security company directors have been fined and given a criminal record for failing to disclose information to the Security Industry Authority (SIA). The prosecution is part of an ongoing investigation into the use of fraudulent SIA licences.

On Monday 8 March, two former company directors – namely Damien Burrell and Omar Nelson – were sentenced at Thames Magistrates’ Court. In a previous hearing on 17 July last year, both pleaded guilty to failing to provide information to the SIA. This is an infringement of the Private Security Industry Act 2001.

Burrell, the former director of Pro-Active Event Staffing Ltd, was fined £233 and ordered to pay prosecution costs of £1,323.50, plus a victim surcharge of £32 within 28 days.

Nelson, formerly the director of No.1 Security Ltd, was sentenced in his absence. He was also fined £233 and required to pay prosecution costs of £1,323.50 within 28 days, in addition to a victim surcharge of £32.

The third security director, Shahbaz Ahmed of HAR Services Ltd, also pleaded guilty to the same charge at Thames Magistrates’ Court on 22 October 2020. SIA investigators made repeated requests for information to Ahmed, but he failed to engage with the regulator. Ahmed was fined £80 and also required to pay court costs of £100.

Fraudulent licence

SIA investigators found that these three security companies were sub-contracted to supply a security officer who attempted to use a fraudulent licence. These included Burrell’s company Pro-Active Event Staffing Ltd, Nelson’s company No.1 Security Ltd, and Ahmed’s business HAR Services Ltd.

SIA investigators pursued the directors in the wake of receiving a query from the client of an SIA Approved Contractor. After initially ignoring the SIA’s requests for information, Burrell and Nelson eventually provided information to SIA investigators.

On 23 March 2019, an HAR Services Ltd employee arrived at a student accommodation centre in London to start his shift. He presented an altered SIA Security Guarding licence. During routine induction checks, an employee noticed that the licence had been tampered with. The man fled the premises and this was duly reported to the SIA.

Due diligence

Nathan Salmon, criminal investigations manager at the SIA, said: “Nelson, Burrell and Ahmed did not carry out adequate due diligence of licensed security and, as a result, betrayed the trust of their client to whom they were contracted for the protection of London students. They have been prosecuted for failing to engage with the SIA. They thought that ignoring us would mean they would face no consequences. The reality is that it’s against the law to ignore a legal request for information. These three men now have criminal records and will not be able to work in the industry in the future.”

Salmon concluded: “The use of fraudulent SIA licences is completely unacceptable. I would encourage anyone who has concerns over such matters to report them to the SIA such that we can then investigate.”

The SIA’s investigations into the use of fraudulent licences continues.

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Axis Group wins Front-of-House and security contract at City of London’s 77 Coleman Street

Property consultancy company BNP Paribas Real Estate has selected the Axis Group to deliver bespoke Front-of-House and security services at 77 Coleman Street in the heart of the City of London.

The appointment of Axis Group companies Acuity and Axis Security gives BNP Paribas Real Estate a seamless ‘one team’-style approach comprising highly professional Front-of-House personnel (including a full-time reception manager) and a security manager working with another security officer. Further staff may be added as building tenancy levels increase.

The striking new building, located just a minute’s walk from Moorgate London Underground Station, offers 68,000 sq ft of office space as well as retail and restaurant space. It combines contemporary design with efficient floorplates. Visitors and tenants are welcomed by a four metre-high reception area and communal space for tenants.

BNP Paribas Real Estate took on the management of the property in the summer of 2020. Axis Security was chosen due to its experience of having worked with the property consultancy on several other greenfield sites where the former’s knowledge of mobilisation, implementation of security operations and procedures and management of contractors supported the client in the smooth running of its operations.

Vision for the building

Chiara di Rienzo, director at Acuity, believes that finding the right look and feel for a reception area is always important. “We ’ ve worked together with the management team at BNP Paribas Real Estate to better understand its vision for the building and to create a five-star reception and concierge service proposal that was befitting of the on-site style and aesthetic.”

Further, di Rienzo observed: “We’ve created a bespoke uniform for the reception team and specific training for each team member. We’re focusing on delivering high quality Front-of-House and security services that will eventually enhance the occupier and visitor experience at this prestigious site.”

The tailored training includes e-Learning, leadership training, classroom training and the formation of individual Personal Development Plans. Acuity will also provide Front-of-House cover for holiday and sickness from its Select Team with staff members already trained on site-specific procedures.

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SSAIB named as sponsor for 2021 ACS Pacesetters Security Officer of Distinction Awards

The Security Systems and Alarms Inspection Board (SSAIB) has been named as one of the sponsors for this year’s ACS Pacesetters Security Officer of Distinction Awards.

The 2021 ceremony will take place on Wednesday 16 June and marks the seventh occasion that the exceptional actions of on-duty front line security personnel have been celebrated at this annual event.

The SSAIB joins other five sponsors – namely Centralus, the First Response Group, Orka Works, Security & Vetting Solutions and TrackTik – in supporting the event. The organisation will also put its name to two Security Officer of Distinction Awards which will be bestowed upon officers who’ve gone ‘above and beyond’ for both their employer and the client to whom they’re contracted.

SSAIB CEO Alex Carmichael commented: “We’re thrilled to be able to lend our support to the 2021 ACS Pacesetters Security Officer of Distinction Awards. We’re one of the UKAS-accredited certification bodies working with the Security Industry Authority’s Approved Contractor Scheme. That being so, we see first-hand the outstanding work that security services personnel do on a day-to-day basis. It’s great that an awards event such as this exists in order to give them industry recognition and reward them for their exceptional efforts.”

*Nominations for the 2021 ACS Pacesetters Security Officer of Distinction Awards can be made up until the closing date of Friday 26 March. A copy of the nomination form can be downloaded from the ACS Pacesetters’ website

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Award-winning Barnsley Hospital NHS Foundation Trust joins IFPO

The International Foundation for Protection Officers in the UK and Ireland (IFPO UK) is pleased to welcome the award-winning Barnsley Hospital NHS Foundation Trust and Barnsley Facilities Services as corporate members of the not-for-profit organisation.

Barnsley Hospital is among the leading NHS Trusts in the country. The 350-plus bed hospital was built back in the 1970s and serves a population of over a quarter of a million people in the Barnsley area. Today, it continues to provide a full range of district hospital services to the local community and surrounding area. These include Emergency Department services, outpatient clinics, in-patient services and maternity and children’s services.

In addition, Barnsley Hospital provides a number of specialist services, including cancer and surgical services. These services are delivered in conjunction with Sheffield Teaching Hospitals.

The Barnsley Hospital security team, which is led by Mike Lees CSyP FSyI (head of business security) and business security specialist Lisa Corbridge MSyI, has won numerous awards in recent years for its innovative security regimes. At present, of course, the team is very much on the front line when it comes to the fight against COVID-19.

Commenting on the news, Mike Lees stated: “Both the NHS Trust and Barnsley Facilities Services consider the development of our front line personnel as being vitally important. Going forward, membership of the IFPO will be key to ensuring that patients and members of staff working at the hospital are protected by professional teams, the members of which have the opportunity to continue progressing their skills and competences.”

IFPO UK director Mike Hurst CPP MSyI responded: “We’re honoured to have Mike, Lisa and the award-winning Barnsley Hospital NHS Foundation Trust security and facilities team as members of the IFPO. Individual security practitioners, security companies and end users are all welcome as members of the organisation. They can access our range of member benefits and security education programmes. Indeed, we’re presently developing some new programmes designed to support front line officers, supervisors and managers.”

Professional membership association

IFPO UK is a not-for-profit professional membership association that exists to provide professional learning opportunities for security practitioners. The core focus is very much on imparting the knowledge, skills and competencies required to maximise job performance and enhance career potential.  

The UK and Ireland website, to be found at www.IFPO.UK, was launched in July last year. UK director Mike Hurst is supported by an Advisory Board of experienced security professionals. The members of that Advisory Board include Chris Middleton, Darren Chalmers-Stevens, Yolanda Hamblen, Paul Kellett, Garry Bergin, Jacqueline Walker, Jayne Robertson, Les Allen, Nic Reed, Peter Stiernstedt and Brian Sims Hon FSyI, Editor of Security Matters.

The IFPO was established in Canada by Ron Minion back in 1998. A former member of the Royal Canadian Mounted Police and owner of a large Canadian contract business, Minion served as the IFPO’s executive director until 1992. He was succeeded by Sandi Davies, who has held the office ever since.

Davies also serves on the UK Advisory Board alongside Charles ‘Chuck’ Andrews, the IFPO’s chief strategic advisor. At present, the IFPO has members in 68 countries, with security professionals operating in 56 countries studying on its educational programmes.

To date, upwards of 14,000 individuals have achieved IFPO certificates.

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Kings Secure Technologies awarded security guarding services contract by international courier Hermes

Security services and solutions provider Kings Secure Technologies has been awarded a contract by courier business Hermes for the provision of security guarding services across its entire UK property estate. 

Throughout an intensive tendering process, Kings Secure Technologies demonstrated its ability to deliver first-class security teams covering all of Hermes’ sites, in turn affording the client complete confidence in service delivery and management. As part of the mix, Kings Secure Technologies will be realising its commitment to continued innovation and improvement.

Commenting on the contract win, Carrie Eastwood (director of security personnel at Kings Secure Technologies) explained to Security Matters: “Hermes UK is an internationally-recognised company and we’re delighted to have been selected to work with them. We now look forward to building a strategic partnership with Hermes and delivering first class security services for the benefit of the company’s operations, personnel and assets.”

John Ferguson, head of loss prevention at Hermes, responded: “This contract award demonstrates that Kings Secure Technologies is continuing to strengthen its positioning the UK security services market. We’re pleased to work with a leading company that values safety and security and continually invests to protect its resources and people.”

Headquartered in West Yorkshire with satellite offices in Scotland, the Midlands, London and the South East, Kings Secure Technologies focuses on delivering cutting-edge innovative solutions that ensure a full end-to-end risk management approach for its clients. 

The company’s Technology Monitoring Centres work in tandem with the DYMENSION data and incident trend app to provide clients with round-the-clock monitoring and intelligence-led analysis and reporting, actively preventing criminal activity at myriad locations across the UK.

Disrupting child exploitation

In parallel, Kings Secure Technologies has recently joined forces with leading children’s charity Barnardo’s to help disrupt child exploitation in the city of Bradford’s night-time economy.

Child exploitation occurs where an individual or group takes advantage of an imbalance of power to coerce, manipulate or otherwise deceive a child or a young person under the age of 18 into sexual or criminal activity. Offenders target children and use emotional, financial or physical power over the child in an effort to abuse them.

Given its extensive network of security officers operating across the UK, Kings Secure Technologies recognised that it could help to prevent child exploitation in Bradford and, on that basis, has linked with Barnardo’s to work the latter’s Trusted Relationship Group Work Programme.

The team from the Trusted Relationship Group Work Programme will be operating alongside Kings Secure Technologies’ security officers, initially in the West Yorkshire region, and teaching them how to look out for the signs of child exploitation, speak out on the matter and adopt a zero tolerance approach.

Kings Security Technologies’ Security Personnel division provides security guarding services on a 24/7/365 basis. Each of its security officers is Security Industry Authority-licensed and trained. They’re often the ‘eyes and ears’ on the ground, with an increased presence during the hours of darkness. It follows that developing the Kings Secure Technologies guarding team member to be fully aware of chiled exploitation is key to the company’s safeguarding efforts.

Tackling the issue

Marianne Wadsworth, who leads on the Trusted Relationship Group Work Programme for Barnardo’s, stated: “Exploitation is occurring. It’s an issue that we can all help to tackle just by opening our eyes and allowing ourselves to really see what’s happening before us and speaking up. The victims of exploitation often don’t recognise they’re being exploited so we should all know the signs to look out for and feel confident to report any concerns.”

Barnardo’s is the UK’s largest children’s charity. Established by Dr Thomas Barnardo, the charity celebrated its 150th Anniversary in 2016. Each day, the organisation works to transform the lives of the UK’s most vulnerable children and, every year, helps thousands of families to build a better future.

Last year, more than 300,000 children, young people and families were supported by Barnardo’s through upwards of 1,000 services across the UK.

The charity works with young carers, care leavers, young people at risk of child sexual exploitation, disabled young people, foster carers and adoptive parents and provides training, skills and parenting classes.

Bob Forsyth, CEO at Kings Secure Technologies, concluded: “Our partnership with Barnardo’s is an exciting development and demonstrates how, as a business working within the night-time economy, we can play an active role in safeguarding children and young people. The training provided by Trusted Relationship Group Work Programme initiates advice, support and guidance on how to spot the signs of child sexual exploitation, child criminal exploitation, county lines, modern slavery and human trafficking. It’s absolutely vital.”

*Further information on the work of Kings Secure Technologies and the breadth of services provided by the company can be found online at www.kingsltd.co.uk

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Security guarding specialist SSGC appoints Haines Watts to manage “rapid growth trajectory”

One of Britain’s fastest-growing specialist security businesses has appointed a leading national accountancy firm as part of its planned expansion strategy that has so far seen a substantial turnover increase to over £60 million per annum.

Robust systems and bespoke technology has enabled SSGC, a niche provider of fully-vetted security officers, to deploy hundreds of individuals to secure and marshal the COVID-19 testing programme at centres right across the UK, building on the significant growth already achieved by the company throughout 2019.

Further, the business has now appointed Haines Watts, the accountancy firm with more than 50 offices nationwide, to manage its financial affairs as it draws up its long-term expansion plan after securing contracts which have underpinned the aforementioned robust and rapid growth in turnover.

Swindon-based SSGC has demonstrated its ability to rapidly provide hundreds of guarding personnel within very tight time windows, many of them former military personnel returning to front line duties as part of the national Coronavirus effort.

SSGCSecurity

Mike Lloyd, a partner at Haines Watts (left), with Guy Dungworth (a shareholder in SSGC) and David Stubbs (managing director at SSGC)

Reinforcing the front line

“Reinforcing our front line in the fight against COVID-19 has meant making some sound decisions as we rise through the ranks of security firms to be part of the top flight of specialist businesses,” said David Stubbs, managing director of SSGC, in conversation with Security Matters. “Appointing an equally top flight accountancy firm was always part of our long-term planning.”

Stubbs continued: “Growth has always been a major part of our strategy, but our ability to demonstrate a robust response to the Government’s needs during the COVID-19 lockdown suddenly accelerated those plans. We had already established a good relationship with Haines Watts, so a complete move to take advantage of a strategic finance partner that complements our own direction of travel will definitely help us when it comes to shaping our future direction.”

Mike Lloyd, partner with Haines Watts, responded: “We provide services to thousands of businesses, many of which, like SSGC, are going through a phase of significant growth in a short time. Expansion presents new and exciting challenges and secures a spot for SSGC as a major corporate player. This is a target the business was already heading towards before current events arose.”

Lloyd continued: “Accountancy services fall broadly into two distinct areas, namely compliance and planning. From the compliance side, we can make sure that SSGC meets all of the necessary legal and tax requirements. With planning, we can help optimise areas such as tax management, financial modelling and scenario forecasting in order to maximise the financial fluidity of the company under growth. We are already working with the directors on both fronts at this key time in the company’s evolution.”

Armed Forces Covenant signatory

A signatory to the Armed Forces Covenant, SSGC is an ethical business committed to supporting the military community through remobilisation projects and is also being supported by other key partners in Skipton Business Finance and Squire Patton Boggs Solicitors in delivering on the Government’s call to action.

SSGC is a Security Industry Authority Approved Contractor Scheme registered business that was formed by MBO back in 2014

David Stubbs, himself a former military policeman, concluded: “This is a very exciting time for the business as we transition into the next phase of our development. Working with Haines Watts provides seamless access to the financial services and expertise we will be leaning on this year as we execute the next phase of our growth.”

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