Tag Archives: Analytics

Pelco to showcase broad end-to-end solution offers at Intersec 2019

Pelco by Schneider Electric, the video surveillance solutions developer, will be exhibiting solutions, services and products in various segment applications at Intersec 2019, which is to be held in Dubai from 20-22 January.

The company will share detail on a few soon-to-be released products and focus on how new technologies such as increased camera resolutions, cloud services and analytics are shaping the future.

Pelco will also feature significant updates to its VideoXpert VMS platform and the GFC Professional 4K camera, along with other new products including the award-winning Esprit Enhanced camera, with options for white and IR combination illumination.

Recognising that Pelco VMS and cameras are broadly deployed across a wide range of vertical market applications and trusted by some of the most demanding customers in the world, the company will be showcasing multiple vertical market applications for hospitality/commercial, education/correction, oil and gas, cities, traffic and airports.

gfc-4k-bullet-right-facing-45

As technology continues to evolve, organisations face a multitude of challenges that require new solutions. Pelco will share detail on how its products, services and solutions are incorporating cyber security, higher resolution, compression, cloud and analytics capabilities within its portfolio of VideoXpert VMS, cameras and Professional Services to deliver “compelling and operationally successful” deployments.

Pelco will also detail how its newly-launched Professional Services provide a high level of support for both integrators and end users. By leveraging these services, customers and channel partners alike can gain access to a team of trained and certified professionals to assist them with network and system design. They can also help customers with configuration, auditing and onsite troubleshooting.

In addition to the newly-released GFC Professional Pro 4k camera, nearly 20 other Pelco products, solutions and services will be showcased. Among them are Pelco Camera Link, ExSite Enhanced cameras (explosion-proof), Optera cameras (seamless panoramic view), Esprit Enhanced cameras (high resolution PTZ) and IBD cameras (corner mount).

Visitors are encouraged to experience a hands-on demo of the GFC Pro 4K at Pelco’s Hospitality/Commercial and Traffic Monitoring-focused solution booths.

On 21 January, Pelco’s director of segment marketing, namely Stuart Rawling, will offera presentation on how to organise data chaos and assess the various ways in which connected devices impact the world today.

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Genetec unveils product line-up for Security Essen 2018

Genetec, the manufacturer of unified security, public safety, operations and business intelligence solutions, has announced its show line-up for Security Essen 2018. In its 21st year of delivering global innovation for physical IP security, Genetec will demonstrate Security Center (its scalable, open architecture security platform that unifies video surveillance, access control, ANPR, communications and analytics. The company will also feature its family of security infrastructure appliances and host no less than 11 industry technology partners on its stand, all of them demonstrating their technology integrations and support for Security Center.

Security

Visitors will be able to see the latest features in Security Center (v5.7), including its IP video management system (VMS) designed to scale and adapt to the evolving needs of the security market. This latest version also features enhanced privacy protection, designed to help end users comply with the General Data Protection Regulation’s (GDPR) data privacy and confidentiality mandates, along with a new reporting feature that automatically alerts system administrators to outdated camera firmware.

GenetecSecurityCenter

Genetec will demonstrate its Streamvault turnkey security infrastructure appliances, pre-installed with Security Center to offer a simplified software delivery system. In addition to video surveillance, access control and ANPR support, Streamvault also now provides certified performance with KiwiVision Privacy Protector (a core module in Security Center) that dynamically anonymises video to support GDPR compliance for public and private video surveillance environments.

Genetec will also demonstrate how customers can easily migrate their legacy access control systems to a unified Security Center platform.

Privacy and cyber security

Committed to maintaining the highest levels of privacy protection, Genetec continues to inform IT and security professionals on both cyber security and privacy practices. The company has recently launched the Genetec Trust Center, a central repository of educational materials focused on cyber security, privacy and Security-of-Security topics to help system integrators and end users mitigate risks via trusted Best Practice.

“With our growing presence in Germany, Genetec is happy to bring its many innovations to Security Essen this year,” said Nick D’Hoedt, regional manager for the Benelux and DACH at Genetec. “We will show our customers and partners alike how they can unify their security platforms into a scaleable model that offers one solution through a single interface for improved operational efficiency, adhering to the highest standards of GDPR-compliant data privacy. We’re also proud to welcome 11 of our top technology partners from our growing ecosystem of camera, access control, sensing and software vendors.”

Operations

Also on display will be Genetec Mission Control, a collaborative decision and event management software that provides organisations with new levels of situational intelligence, visualisation and complete incident management capabilities.

Genetec Partner Pavilion

As stated, Genetec will host 11 of its technology partners in individual demo pods on the stand at Security Essen. Each partner will demonstrate their hardware and software integrations with Security Center.

Featured sponsors include Bosch, Edesix, MOBOTIX, OPTEX, Panasonic, Quanergy, Siklu, Southwest Microwave, SimonsVoss, The Safe Group and Schréder. 

All show attendees are invited to visit the Genetec Stand (G30) in Hall 5 at Security Essen 2018.

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A.I. Tech’s business intelligence technology sets the Benchmark

The technology that sits at the very heart of the Wisenet Biometrics and Retail solutions, which have been jointly engineered by Hanwha Techwin and analytic specialist A.I. Tech, has won the Business Intelligence category in the Benchmark Innovation Awards 2018 run by Risk Xtra’s sister publication Benchmark Magazine.

The Benchmark Innovation Awards are designed to recognise and reward innovative thinking and the delivery of benefits through advanced security solutions.

A Benchmark test team and an independent panel from the security industry judged products and solutions from across ten technology areas, with A.I. Tech’s AI-Tech video analytics winning the Business Intelligence category against stiff competition from the other shortlisted finalists.WisenetBiometricsandRetail

Wisenet Biometrics and Retail solutions, which are supplied ready to work out-of-the-box, are designed to enable smaller retail chains, as well as smaller outlets such as convenience stores, CTNs and petrol stations to gain a greater understanding of the type and numbers of people who visit their outlets.

“We’re very pleased that A.I. Tech’s innovative video analytics technology has been recognised in the form of this high profile and prestigious award,” said Bob Hwang, managing director of Hanwha Techwin Europe. “This further justifies our strategy of working in close partnership with specialist application developers such as A.I. Tech in order to deliver on our promise of continually developing new and innovative solutions which make good use of our high-performance Wisenet open platform cameras.”

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The Risk UK Interview: Kevin Waterhouse (executive vice-president at VCA)

Over recent years, VCA has achieved significant success promoting its analytics as an OEM edge-based solution which can be incorporated into other manufacturers’ IP cameras and devices. No less than 250,000 video channels worldwide are now using the company’s analytics.

VCA has now launched its own brand of IP network devices and software. Here, Kevin Waterhouse (executive vice-president for global sales at VCA) explains to Risk UK the thinking behind this bold step of introducing a new range in a marketplace that’s not short of manufacturers competing for the attention of installers, systems integrators and end users.

Risk UK: Until now, your business model has been based on offering the VCA analytics platform as an OEM solution. What has motivated you to change direction?

Kevin Waterhouse: We remain committed to offering our analytics technology as an OEM solution. Customers can be assured that our long-term strategy includes plans to work closely with an increasing number of manufacturers of surveillance cameras and other devices, as well as Video Management Software (VMS) providers, to ensure this important part of our business will continue to grow.

However, what we have embarked on is a twin-track approach whereby VCA will also directly support systems integrators to help them generate new revenue streams by supplying them with ‘out-of-the-box’ analytics built into the VCA brand of IP network devices.

Kevin Waterhouse of VCA

Kevin Waterhouse of VCA

Risk UK: What are these new revenue streams to which you refer? 

Kevin Waterhouse: The new revenue streams relate to the opportunity to provide end users with intelligent video surveillance solutions that can do so much more than just deter or detect criminal activity. The analytics incorporated into the new VCA range enhances our ability in the video monitoring sector to reduce false alarms and improve detection.

It also opens up the opportunity to gather reliable and verifiable data to help a diverse range of businesses and organisations such as banks, casinos, hospitals, educational establishments, retailers and hospitality venues achieve a greater understanding of the behaviour of people who work at or visit their premises.

The technology is capable of capturing metadata that can be graphically displayed in customisable reports to provide marketing, Health and Safety, Human Resources and other operational departments with the information they need to achieve their business objectives.

By dealing directly with systems integrators, we’ll be able to ensure that they benefit from the extensive knowledge and expertise of our pre- and post-sales support teams such that they’re equipped with the necessary tools and have the confidence to be able to offer the full benefits of VCA to their clients.

Risk UK: Can you give us some examples of how this will help your new customers generate new revenue streams? 

Kevin Waterhouse: The analytics built into the VCA devices will enable them to offer their clients added value from their investment in video surveillance systems and, if they wish, offer the cameras as part of a ‘Security as a Service business model. We intend to work closely with a hand-picked network of customers to help them profit from this model and, in the process, offer tangible benefits to their clients. 

In the retail sector, for example, with training and support from VCA, systems integrators can offer their clients the opportunity to increase productivity with less staff, improve customer satisfaction by minimising delays at check-outs or identify the best times and locations for product promotions.

These are just a few goals that can be achieved with very little effort with the help of devices featuring VCA analytics. It also provides security personnel with a powerful tool to detect and combat theft and other criminal activity. 

Risk UK: There are now a large number of other analytics solutions available for customers. How does VCA stand out from the crowd? 

Kevin Waterhouse: ‘User friendly’ may be an overused phrase, but it is in fact an accurate description of VCA analytics. The significance of this should not be underrated, as there’s a perception in the marketplace that analytics can be difficult to implement and use.

We will be adding to the user friendliness of our analytics over the coming months with a new dashboard graphical user interface which will make it even easier for any business to view both real-time and historical business intelligence.

VCA analytics has also established a reputation for being highly accurate and, when employed for intruder detection purposes, has a very low rate of false alarms. This is particularly important in outdoor environments. Here, false alarms continue to be a major issue for organisations who need an effective perimeter protection solution to detect intruders.

It’s now taken for granted that HD cameras from any reputable manufacturer should be able to capture evidence grade images. However, our on-board video analytics significantly upgrade the capability of VCA cameras which, for this type of application, should perhaps be better described as ‘Intelligent Video Detectors’.

In this respect, they provide a great opportunity for VCA installers, remote monitoring centres and end users to work in harmony when it comes to reducing the time-consuming and costly impact of false alarms. It’s just another excellent example of how VCA can support the supply chain by generating new revenue streams while at the same time providing end users with a robust and reliable solution.

Risk UK: You’ve spoken about the new devices carrying the VCA brand, but you also mentioned VMS providers. Can you expand on this part of your strategy?

Kevin Waterhouse: Sure. In addition to our edge-based devices, we’ve developed a server-based software tool that will make the integration of our VCA software very quick and with little CPU overhead. The software can be added to either Linux or Windows-based software.

We already have a number of VMS clients embedding VCA and expect many more to follow along with PSIM, access and intelligent building software providers. In addition, we will shortly be launching a new device which will allow VCA to be added to any IP camera providing an RTSP stream.

Risk UK: So is VCA not developing its own VMS?

Kevin Waterhouse: Absolutely not. We have a very good relationship with the leading VMS providers and have worked closely with them to develop our VCA software tool. However, we have now released some application-specific software to support our edge devices. Ucountit, for example, is our cloud-based Business Intelligence service and Utrack is a unique auto tracking software tool. Both have been introduced because we believe it’s important to provide application solutions that fully exploit our analytics technology.

Risk UK: So you have new products and new services, but will you have sufficient resources to directly supply and support these systems integrators? 

Kevin Waterhouse: We will not hesitate to continue investing in HR to ensure that our pre- and post-sales services more than match any increase in sales. It’s already the case that we have a strong technical support team in place and have recently recruited three seasoned security professionals to ensure that we can support customers worldwide.

Gary Mercer has joined VCA as UK sales manager while Ami Paz is our new business development manager for Israel and Çağlan Dilber has been appointed business development manager for the MENA region.

Ian Young has also joined the EMEA team to drive the software and applications developments and business.

All four have extensive global experience in the design and implementation of analytics applications across many different market sectors. Recently, we’ve extended our US team. There’ll be more news on this in the near future.

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Cheshire Fire and Rescue Service keeps public informed thanks to CrowdControlHQ’s social media platform

Cheshire Fire and Rescue Service is using a social media risk management and compliance platform from CrowdControlHQ to monitor and govern its corporate social media accounts including Twitter and Facebook. More than 30 users across the Cheshire Fire and Rescue Service access corporate social media accounts via the platform’s central dashboard.

There has been an increase in engagement witnessed across all accounts in the last two years which has seen the number of Twitter followers double to over 17,000.

Cheshire Fire and Rescue Service uses social media for two-way communication with residents and county stakeholders, including other Fire and Rescue Services and local Government officials businesses as well as schools in the area.

CrowdControlHQ was selected for the central management of the Fire and Rescue Service’s social media activity following research and a presentation from the company.

Caroline Jones, digital and media services manager at Cheshire Fire and Rescue, explained: “We chose CrowdControlHQ for the level of control and analytics that the company’s solution provides. We wanted a platform where we could allow multiple people to post to corporate accounts. CrowdControlHQ does that safely and securely and it gives a history of all activity, for example who has posted to what and where. Information like that is important for audit purposes.”

Management from a single point

Using CrowdControlHQ makes it possible to manage corporate social media accounts from a single point. Cheshire Fire and Rescue Service chose to have just one account for each social media channel rather than each fire station or areas of the service posting to individual accounts. This means it’s easier for the public and other stakeholders to receive updates by finding, following and commenting on corporate accounts rather than multiple social media accounts for different fire stations across the region.

Jones continued: “Social media is a great way to communicate with the public. Where there are incidents throughout the day it’s really easy, thanks to the central control in CrowdControlHQ, to publish a Tweet or post a message on Facebook and to then plan Tweets for the weekend. Recently, in just 28 days we had 437,000 impressions and posted 168 Tweets. The management team takes social media very seriously and fully supports it as a communications channel.”

Cheshire Fire and Rescue Service also promotes other Fire and Rescue Services’ campaigns and champions national safety initiatives such as the annual road safety campaign using Twitter and Facebook, with links to a web page. CrowdControlHQ is used to plan Tweets and posts in advance and then measure the success of campaigns using the analytics generated.

James Leavesley, CEO at CrowdControlHQ, commented: “We have seen a variety of social media strategies emerging across Emergency Services providers tasked to drive communications objectives. For some, the emphasis is on single channel or multi-responders while others may adopt a multi-channel or in some cases a partnership-style approach.  However, what consistently underpins all the strategies we see is the need for more brand representatives to become involved in delivering messages to the public, raising the reputation risks associated with delivering complex public engagement. Using a risk and compliance platform gives organisations the confidence that they can manage and respond to social media communications effectively, consistently and in a timely manner.”

About Cheshire Fire and Rescue Service

The Cheshire Fire and Rescue Service is led by the Chief Fire Officer and the Service Management Team.  It has 25 fire stations, four community safety centres, three community fire protection offices and a headquarters based in Winsford.

The Fire and Rescue Service responds to emergency incidents – known as Emergency Response (ER)  – across the four unitary council areas of Halton, Warrington, Cheshire East and Cheshire West and Chester.

*For more information visit: www.cheshirefire.gov.uk

About CrowdControlHQ

CrowdControlHQ is one of the UK’s leading social media risk management and compliance platforms built for enterprise. It’s web-based software used by public and commercial organisations to support employees wishing to optimise their social media engagement delivery.

CrowdControlHQ provides tiered access and specialist control features to help manage the reputation risk associated with the delivery of social media in complex, multi-user, multi-campaign and generally busy customer service environments.

It’s a venture capital-backed British business servicing over 125 clients with over 10,000 users. Clients include Experian, Serco, Welsh Water, the Greater Manchester Police and Arriva.

*Additional information is available at: www.crowdcontrolhq.com

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Capita Technology Solutions launches ‘CloudVision’ security and business intelligence service

Capita Technology Solutions has launched an all-new hosted video surveillance and analytics service using automated technology to simplify security management and intelligence gathering, in turn solving the expensive and logistically complex challenge of using CCTV systems in real-time.

Capita CloudVision integrates high quality cameras and intelligent video monitoring, enabling businesses to enhance their control over physical security and business intelligence.

The system’s sophisticated analytics include cross line detection – which actively detects moving objects that cross a virtual line – and digital auto tracking which automatically detects and follows moving objects such as people and vehicles.

CloudVision also offers intrusion detection and a people counting facility, allowing retailers to monitor customer traffic.

Capita's CloudVision

Capita’s CloudVision

Data is stored in secure UK data centres and can then be accessed by any Internet-connected device, including mobile phones, subsequently providing data for Control Room and security staff. This enables organisations of any size to implement the most appropriate and cost-effective system possible, minimising infrastructure costs and simplifying installation.

The service was officially launched at IFSEC International, which ran at London’s ExCeL from 16-18 June..

Simon Furber, managing director at Capita Technology Solutions, commented: “Our new CloudVision service will be a key tool for companies looking to secure their assets or understand their business. Working at any scale, the new integrated system will mean that complex analytics tools and real-time security monitoring can be delivered wherever they are needed and when they are needed.”

Simon Furber

Simon Furber

*For further information about CloudVision visit: https://youtu.be/GR1RhgFBNd0

**Capita Technology Solutions is a value-added reseller and systems integrator business unit within Capita IT Enterprise Services. Technology Solutions offers a breadth of services across voice, contact centre, data networking and IT infrastructure to deliver high performance business operations. The business exists to remove complexity, risk and excess cost from IT services while optimising the lifecycle of existing IT investments. Further information can be found at: http://www.capita-its.co.uk/solutions/pages/technologysolutions.aspx

***Capita plc is the UK’s leading provider of customer and business process management and integrated professional support service solutions. With 68,000 people operating at over 400 sites – including 80 business centres across the UK, Europe, India and South Africa – the Group uses its expertise, infrastructure and scale benefits to transform its clients’ services, driving down costs and adding value.

Capita is quoted on the London Stock Exchange and is a constituent of the FTSE 100 with 2014 revenues of £4.4 billion. Further information on Capita plc can be found online at: www.capita.co.uk

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