Tag Archives: Electronic Security

Remote sites upgrade delivers enhanced security for energy provider

Working to a tight ten-week schedule, four teams of Secom engineers recently completed a significant electronic security upgrade at no less than 150 critical sites resident within the UK’s energy infrastructure network.

The project – covering offices as well as remote locations with no staff – involved replacing key legacy equipment and software to create a superior platform for the remote monitoring of CCTV surveillance systems. It brought the 150 sites up to the same high standards of security as the customer’s other 250-plus sites across the UK.

Phil Lamb, Secom’s general manager for regional sales, feels that installation of new transmission units has allowed a switch for all of the customer’s sites to a more robust and cutting-edge video control platform in the Alarm Receiving Centre.

“Security is of course a major consideration for infrastructure service providers, but can prove to be challenging because of the many remote locations needed to ensure uninterrupted delivery to consumers nationwide. Reliable CCTV and alarm systems are important tools in dealing with issues that might affect the continuity of supply or any other risks of compromising security or Health and Safety concerns if, for example, there’s an unauthorised entry.”

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Lamb said the customer was facing a critical need as its existing transmission units had become obsolete. With the existing video management software there was a growing risk of losing connectivity with remote sites – and also, therefore, visibility of site issues.

“The decision to replace obsolete hardware and software was initiated to mitigate the risk of major security incidents by creating a more stable platform. Our role was to replace the end-of-life kit with the latest generation transmission units. As the incumbent service provider, we have intimate knowledge of each site and could evade potential issues, using our engineering skills to design issues out of the tight schedule by dint of using detailed process maps.”

The software platform was upgraded to meet customer expectations. Due to the nature of the replacement project, Secom hand-picked engineers for the four teams and also provided dedicated project managers.

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ASSA ABLOY Security Solutions names initial partner businesses for CLIQ Go

A number of security providers have signed up to be dedicated partners for the new CLIQ Go from ASSA ABLOY Security Solutions, a UK division of ASSA ABLOY (the door opening solutions specialist).

The named security businesses include High Security Locking near Aylesbury, William Channon in London and John Planck Ltd in Chatham. By agreeing to be a CLIQ Go partner, these security providers have access to exclusive training and support from ASSA ABLOY Security Solutions to help them market and sell the platform.

Enabling SMEs to control security across their premises from a smart phone app, CLIQ Go combines mechanical and electronic security capabilities in order to meet the needs of today’s busy working environments.

The user-friendly CLIQ Go smart phone app allows business owners and authorised individuals to manage a site’s security from the cloud via a mobile phone, tablet or PC. Individual access rights can be instantly revoked or updated from these devices, subsequently enhancing security while also delivering the flexibility needed to amend these access rights ‘on the go’.

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With CLIQ Go, organisations can schedule access rights to a room or area for contractors or other workers that may only be visiting a site for a specified amount of time. Furthermore, as an end user business grows, the CLIQ Go system can be easily expanded with minimal disruption.

Simon Wilson, national sales manager for ASSA CLIQ Remote at ASSA ABLOY Security Solutions, said: “Issues such as lost keys can be a serious security risk. Traditional mechanical locking solutions no longer offer a robust enough solution for many modern businesses. CLIQ Go offers an easy-to-manage access control system.”

Wilson continued: “CLIQ Go is quickly becoming a very popular option for many organisations, with installers and resellers keen to stock the solution. Indeed, with just one mechanical key profile, resellers can easily keep the solution in stock for fast delivery and, with no doors to wire, installation is a straightforward process.”

In conclusion, Wilson informed Risk Xtra: “We’re delighted to welcome our new CLIQ Go partners. We’ll be providing ongoing training and support to help them maximise opportunities for promoting this innovative system to their customers.”

*For more information on CLIQ Go and how to become a partner contact Simon Wilson at simon.wilson@assaabloy.com or visit www.assaabloy.co.uk

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Euralarm publishes results of study on false alarms

Euralarm, the European association representing the electronic fire and security industry, has carried out a European study on false alarms. The results have now been issued in paperback format by specialist publisher Eric Schmidt Verlag, with the finalised document – entitled ‘False Alarm Study: False Alarm Data Collection and Analysis from Fire Detection and Fire Alarm Systems in Selected European Countries’ – available on Amazon.

The study on false alarms was conducted by a Task Group of Euralarm consisting of experts in the field of fire safety technologies, with Sebastian Festag (Editor of the new publication) from Heaktron serving as chairman.

The study focuses on false alarm data collection and analysis from fire detection and fire alarm systems in selected European countries.

In some European countries, the impact of budget cuts, coupled with a perceived high rate of false alarms, has realised changes in the typical reaction of fire services. In some countries, for example, verification is required before intervention forces are deployed in order to avoid unjustified costs. However, this calculation is limited to the impact of false alarms on fire services alone. It could lead to an increase in risk around life safety and inflict more cost overall to society. The study seeks to establish the true cost of false alarms from country to country.

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Evaluation basis

Through its scientific approach, the study offers a clarification of false alarms as a phenomenon. It includes a description of the processes to initiate fire service intervention and formulas to calculate false alarm ratios, as well as a methodology of the overall analysis. This allows for a precise picture of the situation in selected European countries as regards false alarms. Germany, Great Britain/England, Switzerland, Sweden and Austria/Vorarlberg are covered in the study.

The study also contains recommendations and strategies to reduce false alarms, which are based on carefully examined statistics on fires and, in particular, the number of fire alarms due to the detection of actual fires by fire alarm systems compared to the false alarm rate.

The Euralarm Task Group argues that the topic of false alarms must be increasingly integrated into fire protection and fire alarm strategies. Handling false alarms must become an active part of the management of a site. The Euralarm study gives recommendations to realise this end goal.

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Electronic Fire and Security Industry Symposium 2018 topics announced by Euralarm

The newest edition of the Euralarm Symposium will take place in Bucharest on 4 June next year. In five years, the conference has established itself as one of the most important when it comes to significant market developments in innovation, legislation, regulation and standardisation as they affect the electronic security and fire safety sector.

Never shying away from controversial topics impacting the industry and with a view to providing business relevance, the annual event is aimed at Euralarm members, namely companies within the industry and national associations across Europe. It’s set to attract a large crowd. Notably, European stakeholders – both from institutions and advocacy groups – are expected to join the conference.

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Topics for the 2018 Euralarm Symposium have been chosen for their broad appeal. The common thread will be the continually changing business environment and how this can be addressed to offset the challenges that globalisation and technological developments have set for the industry.

Qualifying to compete In today’s market, companies must qualify to compete. The EN 16763 Services Standard – one of the first to focus on the tertiary sector – was only a stepping stone. National players must now set out to outline how skills, experience and knowledge are verified and establish qualifications that are valid ‘across Europe’.

Keeping Security secure In the context of the EU General Data Protection Regulation and ever-evolving cyber security risks, the fire safety and security industry must define and implement measures to protect its products and solutions. Measures for IT infrastructures essential to the industry must be implemented while at the same time keeping European citizens secure.

Regulating construction products Euralarm’s Construction Products Regulation (CPR) Task Force is studying the influence of the CPR on the harmonised standards for fire safety. The objective is to develop a common understanding of how the CPR impacts the market today and how best to deal with the problems that Technical Committees such as CEN/TC 72 and CEN/TC 191 are facing. The Symposium will be the occasion for presenting and discussing the resulting publication and reaching out to EU stakeholders.

Lance Rütimann, Euralarm’s Advocacy Committee chairman, said: “The challenges for our industry are more complex with noticeable increases in both technical and regulatory developments and the resulting demand on new skills. We will embrace this exciting time with confidence to find the answers that can drive the growth and successful evolution of the market.”

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Trigion offers streamlined lower capital expenditure 24/7 security solution

Deciding between electronic security, security guarding or a combination of the two is one that has just been made easier thanks to a new streamlined solution introduced by security specialist Trigion.

The company has always offered a ‘technology plus people’ approach as it feels this combination usually satisfies its clients’ needs most successfully. However, until now they have operated as two services and been managed and invoiced separately.

Recognising that investing in security equipment means high capital expenditure at the outset, Trigion’s new offer combines a technical and manned security solution that spreads the cost over the length of the contract. This means that clients benefit from immediate savings from the commencement of the integrated security contract.

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Unlike standard security contracts which are based on hourly rates for guarding and equipment costs, the single solution price means that the overall costs are reduced. In one case, Trigion estimates it has saved one of its clients upwards of £2 million over two years, while still providing 24/7 security coverage.

Neil Ricketts, technical services director at Trigion, explained: “While some companies opt to only supply one form of security, we’ve always felt it’s best to be able to offer our clients a more joined-up approach, matching the levels of technical security and guarding according to their needs. The next logical step was to integrate them so that clients really are receiving an ‘all-in-one’ solution that can protect their premises 24/7, and for which they pay less with lower up-front costs as well.”

Following a period of investment in its commercial department and supporting structure, Trigion has reported a largely stable turnover for the past fiscal year as it gears up for accelerated growth in 2017. Security guarding and the electronic security offer delivered by the business both maintained previous margin levels, but a change in the proportion of turnover in favour of the electronics division has led to a 39% improvement in Trigion’s operating margin.

The security industry is seeing a continuing trend away from manned security towards electronics or a combination of the two. Trigion offers all security services in-house and has its own Control Centre. The business has also developed a consultative approach to ensure solutions designed to meet the client’s individual needs and combining all relevant security elements. This means the client receives increased security at a reduced rate. In addition, a new financial model means they can see a return on investment from the first day without the need to apply for capital expenditure.

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Jan-Hein Hemke, Trigion’s managing director, stated: “We’re looking to accelerate our growth in the coming years and have made substantial investments in our commercial department and supporting structure to help achieve this. We’ve also refreshed our service offer. We believe these actions should lead to a substantial growth in 2017.”

The development of the National Living Wage has had a significant influence on the security industry. In the period from October 2015 to April 2016, the National Living Wage went up by 10.7%. The outlook for the coming years is considerable further increases in the pay rates. Trigon remains a strong supporter of the Living Wage Foundation. The company firmly believes the trend in wage rates is desirable from a social point of view. However, it also feels that the increase in the cost of labour will further enhance the move away from security guarding to electronic security.

Despite this trend, Hemke stressed: “Skilled and highly competent colleagues remain important in our desire to be client focused and act as a professional partner for our customers. We have an extremely strong focus on training and development.”

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Top level security without a performance delivered by Trigion

Trigion Security Services is working with managers at a number of prestigious theatres across London to provide electronic security solutions designed to keep staff, patrons and property alike safe in an unobtrusive manner that doesn’t deflect from the enjoyment of the performance.

With large crowds and high profile buildings to protect, the theatre owners were looking for a security company that could offer top level support. Trigion Security Services fitted the bill.

Neil Ricketts, technical services director at Trigion, informed Risk UK: “Theatres offer a number of rare security and safety challenges with large groups of people arriving and leaving at the same time, numerous staircases and corridors present as well as main auditoriums to protect. There are also a number of bars and concession stands, so we need to be able to keep an eye on the cash being handled.”

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Ricketts continued: “Using a variety of electronic security equipment operated remotely from our Security Operations Centre, we can ensure there’s always a high level of security in place, even when the curtain has come down and everyone’s gone home.”

Trigion operates to the very highest standards in the industry and has gained Security Industry Authority Approved Contractor status in addition to ISO 9001. All Trigion Security officers are vetted and trained to BS 7858 and verified as such by the National Security Inspectorate.

Trigion is the UK security division of the Facilicom Group. Facilicom UK is the UK company of the Dutch facility services organisations Facilicom Services Group. Facilicom employs over 28,000 people and operates in the Netherlands, Belgium, France and the UK.

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Samsung Techwin generates bespoke power plant video surveillance solution

Samsung Techwin has provided a bespoke video surveillance solution for a major thermal power plant in Turkey.

The Çelikler Seyitömer thermal power plant is playing an important role in helping Turkey implement a strategic energy plan which will see the country become less dependent on the importation of natural gas by dint of using its own natural resources.

Located in Kütahya and having an annual production capacity of four billion kilowatts per hour, the Çelikler Seyitömer thermal power plant is owned and operated by Çelikler Seyitömer Electricity Production Corp which is part of Çelikler Holdings, one of Turkey’s largest construction, mining and energy companies.

The plant has undergone a reconstruction during the last 12 months, and part of this process has seen an old analogue CCTV system replaced with a Samsung Techwin IP network-based system.

The contract to carry out this work was awarded to Entpa Elektronik, a leading specialist distributor of electronic security and energy management solutions, and one of its local solution partners, namely Erkaya Elektronik.

“The old CCTV system has done a good job over many years, but it was very limited in its functionality,” said Doğan Can, product group manager for Entpa Elektronik. “On that basis we had no hesitation in designing and recommending a solution which was IP network-based in order to help the client provide a safe and secure environment for everyone who works at the plant, as well as protecting high value machinery and other assets.”

Phased installation process

The video surveillance system is being installed in phases in line with the ongoing reconstruction work being carried out at the power plant.

Phase 1 has seen 45 Samsung Techwin cameras being deployed. Among them are SNP-5300H 1.3 Megapixel IP network PTZ dome cameras equipped with a 30x optical zoom and featuring PoE (Power over Ethernet) that enables power to be drawn from the network to drive all of the camera features.

The SNP-5300H 1.3 Megapixel IP network PTZ dome camera

The SNP-5300H 1.3 Megapixel IP network PTZ dome camera

They also feature a built-in heater for when the outdoor temperature may be as low as -30°C.

Cameras from the Samsung Techwin Open Platform WiseNetIII camera range have also been installed, including 2 Megapixel Full-HD SND-6011RP dome cameras (that have built-in IR LEDs which can enable objects up to 10 metres distant to be viewed even in total darkness) and SNB-6004P 2 Megapixel Full-HD fixed cameras.

Images from all the cameras are recorded on a Samsung Techwin SRN-1000 NVR which provides up to 24 Tb of on-board video storage capacity with the potential for an additional 24 Tb of storage via two external e-Sata direct storage devices.

Samsung Techwin's SND-6011R dome camera

Samsung Techwin’s SND-6011R dome camera

The Linux-based SRN-1000 can record at 100 MBs, supports H.264, MPEG-4 and MJPEG compression and is fully compatible with Samsung Centralised Management Software which provides the option for end users from any remote location to have access to live or recorded video via a PC or mobile device (such as a smart phone or tablet).

Phase 2 will see additional Samsung Techwin cameras and domes installed throughout the power plant in order to ensure that there are no blind spots.

“This is what can be called a mission-critical project where reliability is just as important as the quality of the images captured,” said Doğan Can. “With this in mind, we specified Samsung Techwin as the sole supplier for all the component parts of the video surveillance system because, having previously worked with the company’s products and its technical team on other projects, we knew that we could work in partnership with them to successfully meet the requirements of this project.”

Detail of the SRN-1000 NVR

Detail of the SRN-1000 NVR

Philosophy of delivering Smart Security

The Security Solution division of Samsung Techwin manufactures video surveillance products designed to meet the current and future needs of today’s practising security professionals.

The products use innovative technologies, many of them unique to Samsung Techwin and which can deliver tangible benefits and “outstanding value” to those involved in combating criminal activity while also offering time and cost saving advantages to installers and system integrators alike.

Samsung Techwin’s’ philosophy of delivering ‘Smart Security’ is reflected in a product portfolio which provides customers with the flexibility to choose the best solution for the job in hand. A complete end-to-end IP network solution range includes NVRs, licence-free viewing and recording software and an impressive line-up of HD Megapixel cameras which feature Samsung Techwin WiseNetIII DSP chipsets and incorporate the ‘Three Pillars’ of development: image quality, bandwidth utilisation and ease of use.

‘Hybrid’ options include encoders providing a cost-effective and easy-to-implement method of adding analogue cameras to an IP network-based video surveillance system. Customers also have the option to choose from a comprehensive range of analogue cameras, DVRs and monitors.

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