Nittan Europe, the manufacturer of conventional and addressable fire detection products, has released seven new technical guidance videos on its YouTube channel. These follow on the back of its previous highly successful videos, which form part of Nittan’s customer experience, enabling the business to connect with end customers via different mediums.
Presented by product support manager Barry Sargent, the videos address frequently asked questions relating to the Nittan evolution1 Fire Alarm Control Panel. These include the panel’s quick start option, set up, navigation, ‘Cause and Effect’ programming, a PC configuration tool overview and PC configuration tool ‘Cause and Effect’, in addition to Nittan’s Evolution Loop Calculator.
The videos provide simple step-by-step instructions that aim to serve as a guide or memory jogger for engineers such that they can the most advantage for Nittan products on behalf of their end users.
Lee James, general manager for product marketing at Nittan Europe, said: “The short video format with clips of between two and four minutes has proven very popular with our customers. We’re providing quick bursts of information in an easy-to-assimilate way. Our customers now have easy access to technical guidance on site or in their office with video clips literally at their fingertips via smart phones and tablets. We aim to continue building our video library in the coming months. The video clips are a guide and not intended to replace official manufacturer training which Nittan continues to provide free of charge at its Old Woking offices.”
*The new technical guidance videos can be viewed at https://www.youtube.com/user/NittanChannel/videos
**Also available on the channel are existing videos about Nittan’s Dual Optical Detector and how to use the EV-AD2-EXT Evolution Programmer