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Info4Security End User News

Sadly, the 2012 Olympic Games are over. We undoubtedly witnessed a phenomenal sporting occasion… and there were no security incidents. LOCOG chairman Lord Coe’s a happy man, and rightly so. 

Indeed, praise for the Olympic security operation has been forthcoming from the Home Office, but what about the policing and security legacy? We’ll be focusing on lessons learned from London 2012 at the Global Security Summit in October

UK plc’s mood was very different a year ago, of course, when rioting and looting blighted our landscape. You can peruse reflections on the matter courtesy of both the BSIA and ACPO

Speaking of the Trade Association, do assess its new end user guide on lone working and, of course, scan the monthly briefing

Billed as “the most extensive survey of views on the private security sector” to date, Professor Martin Gill’s completed report – entitled The Security Industry in Perspective – really is a ‘must read’. 

Busy times at the Security Industry Authority just now, what with the latest Bill Butler blog and news of close protection licensing changes as well as an update on physical intervention training

Further, on the security guarding front we’ve examined the latest financial statements from MITIE Group and Securitas plus a rather special project undertaken in Afghanistan by the Pilgrims Group

Lest I forget, make a point of checking out the best read stories on Info4Security for July

Views of security buyers, suppliers and officers revealed in PRCI study

Brian Sims and Bobby Logue review a new report that represents the most extensive survey of views on the private security sector published to date …more 

CIFAS figures shed new light on insider fraud

Analyses of frauds recorded on the CIFAS Staff Fraud Database during the first half of 2012 shine a new light on the problem of fraud committed by company insiders …more 

MITIE Group reports on solid start to 2012

MITIE Group plc, the strategic outsourcing and energy services company, has issued a very positive Interim Management Statement for the period 1 April 2012 to date …more 

Education programme unveiled for Global Security Summit London

The high level education programme for the inaugural Global Security Summit in London this coming October has been announced …more 

Home Secretary praises police on Olympics role

Theresa May visited the Olympic Park to thank police officers who have worked so hard to make the 2012 Games such a phenomenal success story …more

I4S video: New York City and Microsoft unveil security awareness system

A new system that aggregates data from 3,000 CCTV cameras, license plate readers, criminal records and activity and even radiation sensors has been unveiled in New York City …more 

Reflections on the riots: CCTV safeguards the public

Looking back on last August’s rioting, the BSIA states that electronic security systems (notably CCTV) are playing a more prominent role in maintaining safe public environments…more

Citicus supports ASIS/ANSI Physical Asset Protection Standard

Software specialist Citicus has confirmed its support of the recently-developed ASIS/ANSI Physical Asset Protection (PAP) Standard designed to assist security managers …more 

SAMI builds online info Bridge for maritime security sector

The Security Association for the Maritime Industry has launched a bespoke online information and advice service for its members and the wider maritime industry …more 

HID outlines roadmap for Government ID programmes

eID adoption, anti-counterfeit measures, future-proofed credentials and concept-to-delivery programmes will all move to the fore…more 

Until next time

Brian Sims
Media Solutions Manager
UBM Live Security and Fire Portfolio


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Info4Security End User News

Security is dominating the national media’s agenda just now, whether it be Olympic Games or law enforcement-related issues. 

As official security provider for London 2012, G4S is presently the fulcrum of all attentions, with CEO Nick Buckles having appeared in front of the Home Affairs Committee

Remaining with the political theme, MPs have called for tough action on rogue investigators, new powers are being put in place to confront alcohol-fuelled criminality and there’s a concerted effort to support a Private Member’s Bill on metal theft

Physical Security Information Management remains a hot topic, with our regular blogger The Security Analyst committing some thoughts to video. 

Speaking of video content, make sure you watch our edited highlights of the phenomenally successful IFSEC International 2012

Another of our regular bloggers – The Forensic Technologist – has written on current trends in digital investigations while, in the same arena, an international plan aimed at beating the cyber criminals is up-and-running at Belfast’s Queen’s University.

Top Stories on Info4Security 

G4S issues statement on Games contract

In a statement issued from head office, G4S outlines its “total commitment” to delivering a safe, secure and successful London 2012 Olympic and Paralympic Games 

IFSEC International 2012: the official event video

IFSEC International 2012 organiser UBM Live has completed production of the show’s official video, complete with comments from many of the event’s Premier Partners 

The Forensic Technologist: trends in digital investigations

Simon Placks reviews the new forensic technologies and emerging trends uncovered at the Computer Enterprise and Investigations Conference 

Company insiders unmasked as biggest fraud perpetrators

The extent of fraud perpetrated by management and employees has been exposed after a rapid decline in fraud super cases coming to court during the first six months of 2012 

IPCC chairman calls for greater powers

The chairman of the Independent Police Complaints Commission has called for additional powers and resources to further strengthen the important agency’s work 

MITIE unveils Command Centre Excellence programme

MITIE has launched its all-new Command Centre Excellence programme designed to train Control Room operators and supervisors within the TSM business division 

Topsgrup completes acquisition of The Shield Guarding Company

India’s largest security company, Topsgrup, has now formally completed its acquisition of The Shield Guarding Company 

Sheriffs’ Award 2012 launched by Worshipful Company of Security Professionals

The 2012 Sheriffs’ Award has been officially launched by The Worshipful Company of Security Professionals, and nominations for this year’s scheme are now being invited 

100 in 100 2012: meeting the minister

Members of the 100 in 100 2012 campaign are set to meet with the Government’s skills minister John Hayes and debate the way forward on apprenticeships across the UK’s security sector 

The BSIA Briefing: July 2012

Security technology in the transport sector, Operation Tornado and emergency services reform north of the border all feature in the latest BSIA Briefing, brought to you by Amanda Beesley 

Memoori report: Partnerships and alliances – winning market share in security

Alliances and partnership arrangements in the physical security business are proving the keys to success for many companies. Allan McHale explains why 

Inspiration in HR Award 2012: Call for Entries

SSR Personnel and Info4Security have issued a Call for Entries in relation to the 2012 Inspiration in HR Award 

Buyers found for Norbain’s SA and Benelux businesses

Smartwares Home Essentials takes over the Norbain operation in the Benelux region while Norbain South Africa has been acquired through a management buy-out 

Door staff found working illegally in Met crackdown

The Metropolitan Police Service has led an operation targeting more than 400 door staff across London to crack down on unlicensed workers 

Until next time 

Brian Sims
Media Solutions Manager
UBM Live Security and Fire Portfolio

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The Olympic Games: calling for an independent security review

Brian Sims and Bobby Logue are calling for an independent review to examine the failures that have caused the shortage of security manpower for the 2012 Games. 

Politicians and the national media have spent the last week and more lobbing verbal and written ‘rotten eggs’ at security provider G4S for its alleged ‘dismal failure’ in attempting to provide sufficient security personnel for the 2012 Olympic Games. 

Yesterday afternoon, we were subjected to a ‘performance’ by MPs on the Home Affairs Committee who appeared to be competing with each other to see which one of them could deride G4S CEO Nick Buckles and his company the most. 

We are of the firm and frank opinion that the seemingly crowd-pleasing trend of politicians and elements of the media deliberately attempting to humiliate industry leaders often goes way too far and must be reined in. 

Calling for an independent review 

We would wish to see an independent review – possibly conducted by the Security Industry Authority (SIA), the Regulator of the private security industry – on the root causes of the security contractor’s inability to provide sufficient security personnel in time for the start of the Games. 

It’s apparent there have been some failures within G4S that have contributed to this situation. However, there could be more deep-rooted causes driven by the almost impossible contractual timescales involved, not to mention the ability of any private security contractor to wholly deliver on an event of this magnitude when operating in isolation – no matter how hard they try. 

On that note, could the contractual Terms and Conditions for London 2012 have perhaps been successfully executed by a private consortium of security contractors – led by the BSIA, for example – rather than a lone solutions provider? 

Global event, massive scale 

Anecdotal evidence suggests that this is the first occasion a private security contractor has been required to provide security for a global event on the massive scale of the Olympic Games. 

To date, G4S has enjoyed an excellent track record of delivering on security at high profile events, the All-England Lawn Tennis Club Championships at Wimbledon among them. 

Historically, of course, the security of global events has been the remit of both the police service and Armed Forces personnel. The failure of G4S to meet all of its contractual requirements this time around has resulted in the Government resorting to ‘Plan B’ by relying on some of those troops and serving police officers to make up the numbers. 

Unfortunately, this national headline-hitting situation has not only affected the London Stock Exchange value of G4S in the short term and impinged on the company’s credibility, but also tarnished in some measure the hard-fought improved reputation of the UK’s private security sector post-regulation and licensing. 

What was the objective? 

MPs sitting on the Home Affairs Committee were convened to discover what has caused G4S’ failure to provide sufficient security officers for the 2012 Olympic Games. However, as stated the MPs’ at times crass line of questioning merely seemed to serve an objective of trying to humiliate Nick Buckles while singularly failing to elicit clarity on what has actually gone awry. 

At times, the MPs involved exhibited a clear lack of understanding of the sheer complexities around providing 10,400 security personnel in the space of seven months, and failed to recognise how far removed from the frontline the CEO of any big company – but particularly “the third largest employer in the world” – might actually be on a practical, day-to-day basis. 

Indeed, the MPs displayed ignorance in relation to the workings of the security industry. At one point in the proceedings, Committee chairman Keith Vaz suggested that Buckles should have sought the help of other named outsourcing companies who, in fact, do not deploy licensed security personnel. 

During the intense period of questioning by the MPs on the Home Affairs Committee, G4S’ CEO rightly alluded to the fact that, if G4S – as the largest provider in the country – couldn’t produce the required security personnel for the 2012 Olympic Games, which private security solutions concern could have done so? 

Right to work in security 

The regulated private security industry harbours several ‘hoops’ for a prospective candidate to jump through before being able to legitimately work as a security officer in the UK. Potential licensed security personnel are required to undertake a training course. The process also includes thorough criminality, right to work and other necessary security checks. 

In addition, applicants who have not been permanently resident in the UK are subject to time consuming and rigorous overseas criminality checks, and necessarily so. 

In cases like the Olympic Games, where certain venues are classified by the SIA as licensed premises, security personnel are expected to have a door supervisor licence. Due to the security risks surrounding the Olympics, security personnel are also required to be trained in counter-terror screening activities. On top of that, personnel must be vetted to a British Standard. 

It appears that it’s more difficult to vet the unemployed than it is to employ individuals with a consistent employment record. 

Potential labour pools 

The next challenge faced by G4S would have been: ‘Where will the security personnel be recruited from?’ As pointed out during the Home Affairs Committee interrogation of Buckles and his colleague, global events specialist Ian Horseman-Sewell, it’s likely that no person engaged in full-time employment would actively seek a temporary security position during the Olympic Games (unless, of course, some individuals specifically wanted to take time off from their day jobs to be at the events in a working capacity). 

Due to time constraints, employing or introducing overseas personnel would have been challenging to say the least. 

On that basis, this left two potential labour pools: students and the unemployed. A much heralded scheme, the excellent Bridging The Gap was introduced to educational establishments some time ago in order to train students in undertaking security functions at the 2012 Games. 

In addition, a massive training programme was launched to leverage the unemployed. 

The ‘Just in Time’ approach 

In terms of the LOCOG contract, G4S was to be paid for training and actual shifts worked. This effectively created a ‘Just in Time’ approach to the employment of Olympic security personnel as candidates would not have waited around for several months for employment, especially while there has been increased pressure from JobCentre Plus to find people gainful work at a time of fiscal recession and austerity cutbacks. 

Keith Vaz began the Home Affairs Committee grilling of Nick Buckles by asking the G4S CEO why he was still in post. We would respectfully ask Mr Vaz why he stood up in the House of Commons several days before – on 12 July, in fact – and stated that the Olympic security operation presided over by G4S is, in his eyes, a “fiasco”, that G4S has “let the whole country down” and that we have “literally had to send in the troops”. This is popularist rhetoric of the worst kind. 

Isn’t the chairman of any committee – but most importantly this one – not meant to be impartial and shy away from effectively prejudicing such a cross-examination? 

Predictable comment in the House 

These statements were embellished in Parliament by Shadow Home Secretary Yvette Cooper, who all-too-predictably referred to “another Home Office shambles” and the “Border Force becoming a Border Farce”. 

This is not a time for cheap political point scoring. 

In the House, Mr Vaz also asked Home Secretary Theresa May to “confirm that G4S will suffer penalties” as a result of this situation before we’ve even found out the whole background to what has gone wrong (and why) through an independent review process. 

That review process is absolutely necessary before anyone is pilloried. 

Brian Sims, Media Solutions Manager, UBM Live Security and Fire Portfolio

Bobby Logue, Publisher, http://www.infologue.com

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Info4Security End User News

Once again, the BSIA – now with new chairman Geoff Zeidler in situ – has rightly honoured the magnificent contribution of security personnel to the business community

Indeed, there has been much success for security guarding specialists of late, with Wilson James, MITIE and ISS winning awards and gaining new contracts. 

G4S UK CEO David Taylor-Smith has sparked a healthy debate with his comments on the future of policing. At the same time, all the talk at ACPO is around delivering on the budget cuts

Speaking of money… Sound financial husbandry is in evidence at the Security Industry Authority. In the wider world, though, CIFAS states that card fraud is on the rise

Don’t forget to check out the best read stories on Info4Security during the (not so sunny) month of June, and also MI5 leader Jonathan Evans’ latest speech on emerging threats and Olympics preparedness

Top Stories on Info4Security 

MI5 leader Jonathan Evans: ‘The Olympics and emerging threats’

Jonathan Evans, director general of the Security Service, gave an address entitled ‘The Olympics and Beyond’ at the Lord Mayor of London’s annual Defence and Security Lecture 

Business community questions SFO’s appetite to enforce Bribery Act

The lack of a corporate prosecution under the Bribery Act has led to businesses questioning the Serious Fraud Office’s appetite for enforcement, states Ernst & Young 

G4S UK boss expects bigger role for private security in policing

David Taylor-Smith, CEO of G4S UK and Africa, comments that the public ‘don’t really care’ who provides policing services 

BSIA Security Personnel Awards 2012: the winners

15 dedicated security professionals have triumphed in this year’s BSIA Security Personnel Awards presented at the Association’s Annual Luncheon 

The Training Platform: Experience or training – which is more important?

Experience or training? Can the latter ever make up for a lack of the former, and would you ever be able to succeed with one and not the other? 

YouGov survey unveils “privacy invasion” as companies exploit data

According to a YouGov survey, only 35% of UK adults trust businesses to use their personal data as directed by them while 30% suggest they’ve had their data exploited by companies in the past 

HMIC report: Antisocial behaviour victims “slipping through the net”

Police are becoming better at dealing with antisocial behaviour but, according to Her Majesty’s Inspectorate of Constabulary, some victims are still “slipping through the net” 

Shaw and Evanson take on new vice chairman roles at TSI

Chartered Security Professionals Emma Shaw and Garry Evanson have been named by chairman Mike Bluestone CSyP as vice-chairmen of The Security Institute 

Norbain acquired by Newbury Investments

Norbain has announced that its UK operation (including export) has been acquired by Newbury Investments (UK) Ltd from the administrator KPMG 

Security reviews “essential” as card fraud rises

According to the latest figures issued by CIFAS – the UK’s Fraud Prevention Service – fraud against plastic card accounts (including credit cards) continues to rise 

Police and Crime Commissioners to determine local victims’ services

Offenders will now be forced to pay up to £50 million each year to help crime victims, with much of the money made available to PCCs to spend on services in their area 

BSIA Annual Luncheon 2012: Chairman’s Address by Geoff Zeidler

Geoff Zeidler speaks about the benefits of BSIA membership, the 2012 Olympic and Paralympic Games and private sector security companies working with the police 

SIA Annual Report shows £5.9 million income rise

A surplus of £5.4 million has been achieved through increased income and reduction in costs in real terms 

ACPO blog: delivering the budget cuts

Nigel Brook reviews how the police service is managing to cope under the strain of fiscal cuts outlined in the coalition Government’s Comprehensive Spending Review 

Until next time

Brian Sims
Media Solutions Manager
UBM Live Security and Fire Portfolio

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Info4Security End User News

The Communications Data Bill has just been published by the Government, but it’s worrying to note so many companies are still failing to heed security breach warnings – and that hackers dominate the headlines. Thankfully, the Information Commissioner’s new guide will assist SMEs in their security endeavours.

Maintaining the political theme, the Home Office is talking loud about targeting criminality. So, too, is the Labour Party, with a pledge from leader Ed Miliband about his candidates for Police and Crime Commissioner roles. Interesting to learn that ‘smarter policing’ is also a focus for European law enforcement chiefs just now.

Celebrations for Her Majesty The Queen’s Diamond Jubilee were quite spectacular and, it must be said, characterised by some top class security. We’re now well into event season, of course, and it’s encouraging to see the UKCMA building on its membership.

Speaking of events… The 2012 Olympic Games begin in a few weeks’ time and all eyes will be on the guarding companies involved.

It’s the first anniversary of MiTec, the superb Technology Centre run by MITIE Group plc’s Total Security Management business. Read Info4Security’s exclusive on-site report from Northern Ireland (and watch the video interviews).

Closing date for entries to this year’s Security Excellence Awards is Friday 6 July. There’s a new category aimed at security recruitment consultancies. You need to be in it to win it, so let us know about your company’s triumphs and business achievements.

Across the wider security business sector, there’s a new management structure at the NSI, the Association of Security Consultants is set to unveil the winners of the 2012 Imbert Prize, ASIS Europe has issued a Call for Papers for next year’s European Security Conference and the BSIA is heavily focused on improving data security disposal regimes in schools.

At UBM Live, we’re all delighted about the fantastic feedback you’ve given us on IFSEC International 2012. We’re equally delighted for The Inkerman Group’s CEO Gerald Moor, who has now begun his term of office as Master of The Worshipful Company of Security Professionals.

On the careers front, in the year of 100 in 100 Part 2 it’s perhaps not surprising that there’s much interest around an independent review of apprenticeships being undertaken by former Dragons’ Den star Doug Richard. Watch this space!

Until next time

Brian Sims
Media Solutions Manager
UBM Live Security and Fire Portfolio

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Info4Security End User News

Awesome! In reality, that’s the most appropriate word to use when describing IFSEC International 2012, which ran at the NEC in Birmingham from 14-17 May.

Whether focusing on the annual Security Industry Awards, the launch of new initiatives for 2012, inaugural sector-based focal points or Best Practice schemes, there truly was something to engage everyone.

You can watch exclusive video footage of ASIS president Eduard Emde, catch NSI CEO Jeff Little OBE talking about why his organisation’s supporting 100 in 100 2012 and find out what companies like Samsung and Sonim made of this year’ event.

There was a brilliant education programme, too, with IFSEC Centre Stage, the Security Management Education Theatre and the Lone Worker Education Theatre all packed to capacity.

CCTV is never far from our thoughts, of course, and was indeed a major talking point in Birmingham. Gordon Tyerman spoke on that very subject, while a host of solutions providers – Tyco Security Products and Anixter among them – offered their views on the surveillance world as it stands at present.

Elsewhere in the security space, MITIE Group plc has recorded “strong organic growth” while rival G4S pinpoints a new chairman. Sticking with guarding-based news, SIA Approved Contractor scores are looking very good.

The Government’s approach to victims’ services has caused outrage in Parliament, it seems. Speaking of MPs… Many congratulations to former politician Bruce George on his honorary presidency of IPSA

Security Excellence Awards 2012, e-Crime and policing 

According to Big Brother Watch, the Government has “failed in its pledge to reform the DNA database”. Why not let us know your views on this crucial matter?

Certainly, the coalition is pretty busy just now what with its revisions to crime mapping capabilities, new appointments for the National Crime Agency, the introduction of tougher ID checks in relation to the CRB process and developments involving the DWP.

On top of that, the Home Affairs Select Committee is probing e-Crime, the Home Office will ask Police and Crime Commissioners to “swear an oath of impartiality” and, of course, the Olympic Games loom large on the horizon. Not surprisingly, the ‘2012 focus’ just now is on the London boroughs.

Further enforcement activity has paid dividends for the Security Industry Authority, whose CEO Bill Butler is one of the many security professionals to have spoken as part of The Leveson Inquiry.

The prestigious Judging Panel for the 2012 Security Excellence Awards has now been confirmed. There’s still time to submit your entries for this year’s scheme – the deadline is Friday 6 July.

Speaking of UBM events, we’re still receiving so much glowing feedback about IFSEC International 2012. It certainly was one of the best shows ever!

If you want to learn about ‘The Art of Security’ check out The Training Platform blog. By the way, Linx International has just acquired a majority shareholding in Perpetuity Training who author that particular missive (which, in fact, is one of the many regular blogs to be found on I4S).

In the wider security world, the BSIA has been busily examining guardforce motivation, there’s a new Physical Asset Protection Standard courtesy of ASIS International and plenty of news emanating from The Security Institute.

Last, but not least, many congratulations to MITIE Group plc (for its hugely successful MITIE Millions event), Industry Qualifications (following its informative Security Sector Development Forum) and Sony Professional for an excellent Facebook chat.

Until next time

Brian Sims
Media Solutions Manager
UBM Live Security and Fire Portfolio

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SMT Online End User News

On Monday, the doors to Birmingham’s National Exhibition Centre open in Birmingham for the 2012 edition of IFSEC International.

As always, this premier event is a ‘must attend’ for security managers: IFSEC Centre Stage, for example, features essential presentations on convergence, lone worker protection, intruder alarm signalling and the future of network communications.

There’s also an extremely interesting ‘State of the Security Nation’ address on Day One of the show courtesy of BSIA CEO James Kelly and the National Security Inspectorate’s Jeff Little.

Check out the latest BSIA Briefing with Amanda Beesley.

Elsewhere in the security world, PwC states that soaring numbers of security breaches have cost UK plc “billions” in the past year. On top of that, is it possible our cyber security strategy is lagging behind those of the EU and the US?

Not the best news in times of austerity, then, but on a more positive footing the CBI does believe our economy’s on the way up.

Pleasingly, real sales growth at security giant Securitas is also trending well.

If you want to find out what’s happening with the excellent Gate Safe awareness campaign then watch our exclusive video.

In addition, make sure you read the latest blogs from The Networker, The Training Platform, ACPO and Security Industry Authority CEO Bill Butler.

ASIS European Security Conference: a great success

The 11th Annual ASIS European Security Conference – held in central London on 15-16 April – was an exceptional event. Several presentations and a panel discussion focused on the key topic of the moment: convergence.

It’s a subject that’s on the radar for both security specialists and facilities managers looking after security.

In an intriguing development, the IPCC is calling for the right to investigate private security companies afforded policing powers.

There’s now less than 100 days to go until the 2012 Olympic Games – and the biggest peacetime security operation ever mounted on these shores.

Much of the sporting action will be taking place in and around London, of course. Speaking of which… Good news that crime is down in the City.

IFSEC International 2012 educational content is available from the FSB’s Mike Cherry and David Evans of Global Aware International. You can also read Premier Partner interviews with Redcare’s David Gummer and Barry Shakespeare from Norbain.

Gadget gurus among you can find out more in advance of the show by accessing the all-new IFSEC app.

Until next time

Brian Sims
Media Solutions Manager
UBM Live Security and Fire Portfolio

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