Tag Archives: WiseNetIII

Hanwha Techwin and Veracity agree global marketing partnership

Hanwha Techwin (formerly Samsung Techwin), the manufacturer of video surveillance solutions, is introducing a low power, high capacity storage solution in partnership with Veracity, the IP transmission and surveillance storage specialist.

The combined solution, encompassing the latest generation of Hanwha Techwin’s HD cameras, SSM video management software and COLDSTORE storage offers “the most efficient direct to disk system available” and doesn’t require any NVRs.

The open platform capability of the WiseNetIII camera range is used to enable recording from the IP camera direct to the COLDSTORE disk array. Further, the use of LINKLOCK tamper-proof Ethernet-over-Coax technology, which is exclusively available from Hanwha Techwin, provides a “total barrier” to all unauthorised network access by fully blocking external IP connections to any cable or equipment that has either been tampered with or disconnected.

“The partnerships we have established with specialist technology providers such as Veracity are a key component of our ongoing major investment in R&D,” said Cheol Kyo Kim, president and CEO of the Hanwha Techwin Co Limited. “They’re a clear demonstration of our commitment to offer market leadership and provide end users with a total security solution.”

CheolKyoKimAlastairMcLeod

Kim continued: “When supported by COLDSTORE, our cameras and sophisticated, professional-level SSM VMS deliver a truly impressive and unique architecture known as TRINITY. It’s an excellent example of how, by working in harmony with our technology partners, Hanwha Techwin has become a one-stop shop for video surveillance solutions.”

Hanwha Techwin’s leader added: “This global marketing partnership will enable us to jointly raise awareness of a low power, high performance solution which gives installers and systems integrators a competitive edge. It also offers end users a highly cost-effective and complete video surveillance system that takes full advantage of our open platform HD camera technology and minimises total cost of ownership.”

The global marketing partnership was formalised at a signing ceremony held at Veracity’s UK head offices in Prestwick, Scotland on Wednesday 6 April. 

VeracityCOLDSTORE

Worldwide open platform opportunities

The solution takes advantage of the processing power of Hanwha Techwin’s WiseNetIII open platform cameras, which enables them to simultaneously run multiple specialist video analytics applications as well as Veracity’s TRINITY™ ‘direct-to-disk’ recording solution.

The solution provides end users with a robust and scalable system which doesn’t require a server or network recording device. Despite its simplified architecture, it’s able to support audio and metadata as well as video, while also offering innovative features such as camera-level fail-over, resilience to network interruptions and optional fully-redundant recording.

“I’m delighted that Hanwha Techwin has chosen to work closely with us to promote worldwide innovative video surveillance solutions that capitalise on groundbreaking technology,” said Alastair McLeod, Veracity’s Group CEO. “TRINITY delivers what we believe is the most power-efficient, reliable and complete surveillance recording solution available today.”

HanwhaWisetNet IIICameras

McLeod concluded: “We expect there to be increasing worldwide opportunities for Hanwha Techwin video surveillance solutions and products such as LINKLOCK and TRINITY to be specified for the same application. This has already happened with a number of large projects jointly won or in the pipeline across a wide range of market sectors, including city surveillance, housing, youth hostels, hospitals and petrol stations.”

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Samsung Techwin Europe Limited set for name change to Hanwha Techwin Europe Limited

Samsung Techwin Europe Limited, the specialist in innovative video surveillance solutions, has announced that as of 1 April 2016, the company will be operating under the name Hanwha Techwin Europe Limited.  

“One year ago, we made the announcement that Samsung Techwin had become a part of the Hanwha Group,” said Bob Hwang PhD, president of Samsung Techwin Europe. “While our name is changing, the innovation, quality and reliability of our products will remain the same. The same is true for our factories, sales companies and channel partners which remain unchanged. Hanwha Techwin Europe will continue to offer the best in value and performance to the professional surveillance and security industry.”

BobHwang

Bob Hwang PhD

 Samsung branded solutions offered by Hanwha Techwin include a growing line of some of the industry’s most advanced WiseNetIII megapixel cameras, along with new additions to the popular WiseNet Lite line.

The company’s introduction of WiseNet HD+ (Analogue High Definition) cameras and DVRs enables those end users with analogue infrastructures to enter the HD arena.

Hanwha Techwin Europe Limited, a division of Hanwha Techwin, is a leading supplier of advanced video surveillance solutions for IP video, analogue and hybrid systems.

SamsungTechwinWisetNetIIICamerasEducationSector

Building on the company’s history of innovation, Hanwha Techwin Europe Limited is dedicated to providing solutions with the highest levels of performance, reliability and cost-efficiency for professional security applications, such as continuing development in advanced edge devices and video analytics.

*For more information visit: www.samsung-security.eu

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Samsung all set to offer “out-of-the-box” software solutions on dedicated WiseNetIII Open Platform cameras

Last year, Samsung Techwin introduced its WiseNetIII Open Platform camera range. These bullet, dome and body camera variations run the very latest high performance DSP chipset, giving enough processing power to simultaneously use multiple edge-based applications. Now, Samsung Techwin Europe has given advance notice that the business intends to supply WiseNetIII models with pre-loaded applications.

Here, technology partner manager Dan England explains to Risk UK why Samsung Techwin Europe is going down the route of offering cameras with pre-loaded software, duly highlighting who will benefit from this significant move which is specifically designed to provide out-of-the-box solutions and, in turn, elevate video surveillance from simply being a security system to a smart solution that can deliver so much more for end customers. 

Risk UK: Dan, first of all can you tell Risk UK’s readers about your career to date?

Dan England: Yes, of course. I’m now in my seventeenth year in the security sector and, in that time, I’ve gained experience as an integrator and project manager. I’ve also worked for manufacturers of both access control and CCTV solutions. These days, I have developed a specific interest in edge-based video applications.

Risk UK: Can you also explain what your present role as technology partner manager entails?

Dan England: My overall objective is to ensure that we’re best placed to provide end users with significant added value from their video surveillance systems.

Since Samsung Techwin Europe launched the WiseNetIII Open Platform camera range, we’ve been approached by countless software development companies who want to capitalise on the new business opportunities that can be created by running their solutions on the WiseNetIII cameras.

Dan England

Dan England

My role is to manage, encourage and support all of these application developers, as well as video management software (VMS) providers, and work with them in partnership to ensure that our mutual customers have the freedom to choose from a wide range and combination of Samsung-approved solutions.

Risk UK: If you’re intending to pre-load applications on to WiseNetIII cameras, will this not restrict a customer’s choice as to which application they can work with?

Dan England: No, not at all. After listening to market feedback, it makes perfect sense to offer a number of ‘pre-packed’ options for those customers that are perhaps new to video analytics or would benefit from a simple ‘no-fuss’ purchase.

It’s also important to emphasise that customers will still be able to buy Samsung WiseNetIII cameras without any pre-loaded software and still have the option to upload applications of their choice as required. Following the connection of a WiseNetIII camera to the network, installers or operators simply need to upload their preferred app via the camera’s browser.

Risk UK: What are the advantages of ordering Samsung WiseNetIII cameras with pre-loaded applications?

Dan England: Our decision to do this is based on enhancing Samsung’s reputation as a brand that can always be trusted to look for ways to not only make it easier for customers to deploy our video surveillance solutions, but also for them to achieve maximum return on investment. In this respect, Open Platform is an exciting game-changer which we’re determined to help customers take advantage of on a continual basis.

Samsung'S WiseNetIII cameras

Samsung’S WiseNetIII cameras

By pre-loading software which we’ve fully tested and evaluated, we will be saving installers, systems integrators and end users considerable time and effort in having to research the fast-growing list of available applications.

Plus, since we’ve worked very closely with the respective developers of the applications, customers can be assured of a seamless integrated solution that’s easy to configure.

Risk UK: What kind of applications are you recommending to customers?

Dan England: Well, the good news is that some applications, such as Arteco Automatic Number Plate Recognition and Facit video analytics, are already available pre-loaded on Samsung WiseNetIII cameras.

In addition to video analytics, we’ll be offering WiseNetIII cameras and domes pre-loaded with storage, people counting, intruder and perimeter protection applications as well as specialist retail analysis solutions.

Over the coming months, I’ve no doubt that many more different types of applications will emerge.

As predicted when the WiseNetIII series was first launched, one thing we can be certain of is that we will be able to look back in a year or so and be amazed at the diversity of applications that have been introduced. The very latest out-of-the-box application is in fact a specialist time-lapse solution from Pernixia which has been developed to meet the requirements of the broadcast and construction industries.

Risk UK: It sounds like it might be quite complicated for customers to order WiseNetIII cameras with the right application pre-loaded, and particularly so if they want to take advantage of the cameras’ ability to run more than one application. Is that the case?

Dan England: In reality this will not be a problem. Using smart part numbers, we will make it a ‘no fuss’ process for customers to identify and order the ideal camera/applications combination. 

Risk UK: Who are your preferred suppliers of these applications and which regions do they cover?

Dan England: We will publish a complete list on our website in the very near future with a mixture of European and global solutions. In the meantime, I’m available on e-mail (d.england@samsung.coM) to offer advice and guidance on the best option for specific projects.

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Samsung Techwin WiseNetIII cameras help create safe environment for Norfolk and Suffolk NHS Foundation Trust estate

Creating a safe environment for patients, staff and visitors is a constant challenge throughout the National Health Service (NHS) and particularly so within mental health facilities. With that in mind, 19 Mental Health Units located throughout the Norfolk and Suffolk NHS Foundation Trust’s estate have been equipped with IP network-based video monitoring systems.

The safety of its staff, patients and visitors is fundamentally important to the Norfolk and Suffolk NHS Foundation Trust, which currently provides care for over 40,000 people across the Norfolk and Suffolk region who have mental health problems and offers a range of specialist services dedicated to the care and recovery of anyone experiencing mental ill-health or suffering from substance misuse issues.

Although some of the Mental Health Units are secure, the majority allow the free movement of patients. On that basis, the Trust’s management team has looked to source the latest advances in video monitoring technology to alert nursing and support staff such that they can react quickly and appropriately to any situation where there may be a problem.

“We’re fully committed to the ‘Safewards’ initiative, a key aim of which is to reduce the rates of conflict within in-patient mental health settings,” said Mark Milliard, capital projects manager at the Norfolk and Suffolk NHS Foundation Trust. “We believe that the use of smart technology, such as IP network-based video monitoring systems, can play a large role in helping us achieve this objective.”

Migrating from analogue to Video-over-IP

Over recent years, Milliard – who has worked within NHS Estates since 1986 – has overseen migration of the Trust’s analogue CCTV systems to Video-over-IP solutions.

“The analogue systems that were installed a number of years ago became increasingly unreliable and we made the decision to upgrade them with IP network-based systems,” explained Milliard. “A key advantage of being able to transmit images over the network is that it provides the flexibility for any authorised end user to view live or recorded video captured by any of the cameras from their PCs. We realised that this would provide us with much more flexibility in terms of how we monitor activity at the mental health units when compared to the analogue CCTV systems which could only transmit captured images to a central location.”

In compliance with the Trust’s obligation to achieve best value from its investment in new technology, Milliard initiated a tender process and invited a number of installation companies to submit proposals to install and service video monitoring systems at each of the 19 locations. The tender document specified which cameras should be installed.

“It made sense to source the cameras from just one manufacturer and, from an ongoing maintenance point of view, to deploy the minimum possible number of different camera models,” added Milliard. “I decided to carry out my own research as to which manufacturer had a product portfolio which could best cover all our requirements, as well as offering us the value we were looking for. Part of the value formulae had to include a rock solid reputation for reliability, as well as cameras with advanced technical features which would allow us to capture and monitor high definition images regardless of the location or environmental conditions.”

Image quality and camera configuration

Milliard’s extensive evaluation of a large number of manufacturers resulted in a shortlist of two, from which Samsung Techwin emerged as the winner.

“Both shortlisted companies were able to show evidence as to the reliability of their cameras,” explained Milliard. “However, I was particularly impressed with the quality of the images which could be captured by the Samsung Techwin cameras and the fact that each camera, depending on its location, could be configured to multi-stream images at different frame rates and at different resolutions. This offers a significant benefit from a network bandwidth management point of view.”

Milliard established that only three Samsung Techwin cameras would need to be specified to provide coverage of areas both inside and outside all 19 mental health units. All three models are part of the Samsung Techwin WiseNetIII camera range and include the SNV-6084R vandal-resistant 2 Megapixel Full HD network dome camera, which has built-in IR LEDs to enable images of any activity to be captured regardless of the lighting conditions.

Milliard also selected the SNO-6084R weather-resistant bullet cameras equipped with a motorised varifocal lens and built-in IR (infrared) illuminators.

The third model to be specified was the SNV-6012 2 Megapixel Full HD vandal-resistant flat dome camera.

Installation in phases

The installation of IP network-based video surveillance systems at the 19 mental health units has been carried out in phases and, following the completion of a tender process, the contract for phase three of the project was awarded to Ipswich-based ACW Electrical Suffolk.

“We were obviously delighted to have been entrusted to fulfil such an important contract,” said Tony Wheatley, a director of the company. “We sourced the Samsung Techwin products from Blue Helix, who are a leading specialist distributor of IP network solutions. We worked closely together with the Blue Helix technical team to ensure we could complete the project to the satisfaction of Mark Milliard and his colleagues.”

Wheatley added: “As this was the first time we had installed Samsung Techwin cameras, we arranged for our engineers to attend a Samsung Techwin training course so that they would be able to configure each camera for optimum performance. The good news is that the cameras were extremely easy to install, which added to our ability to complete the contract without any delays or issues.”

Local control for the NVRs

Images from all of the cameras are recorded by Samsung Techwin SRN-1670D NVRs. These have been designed to have the look and familiarity of a DVR while delivering all the benefits of a network video recorder.

Unlike most NVRs, which can only be programmed remotely, the SRN-1670D may be locally controlled with the help of a mouse and a very easy to use on-screen display.

The SRN-1670D has the capacity for five SATA HDDs, offering the potential for a massive 10 Tb of on-board storage. It can record audio across all channels and has a built-in DVD writer and USB ports for easy export of video evidence.

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Samsung Techwin introduces 32x Full-HD auto-tracking PTZ speed dome cameras

Samsung Techwin’s confidence that the latest addition to its WiseNetIII video surveillance solution range will become the preferred PTZ dome camera solution for challenging environments has been boosted by news that the SNP-6320RH has been selected as a finalist for the Benchmark Innovation Awards 2015.

The SNP-6320RH Full-HD (1920×1080) auto-tracking speed dome has built-in IR LEDs which illuminate objects at a distance of up to 150 metres by focusing the beam as the camera zooms.

These models are also equipped with an IR corrected lens to ensure sharp night-time images even under mixed lighting conditions, such as those occasions when IR LEDs are operating in low ambient light. These features ensure people, objects and even car number plates can be clearly seen in total darkness. The cameras’ ability to perform such a function is enhanced still further by a 32x optical zoom capability.

Samsung Techwin’s design engineers have packed the SNP-6320RH with a long list of additional innovative features, among them auto tracking which enables trained CCTV operators to monitor the movement of people or vehicles while remaining hands-free to control other cameras.

Detail of Samsung Techwin's SNP-6320RH camera

Detail of Samsung Techwin’s SNP-6320RH camera

“The SNP-6320RH is an excellent example of how Samsung Techwin is working closely with installers, systems integrators, end users and business partners throughout Europe in order to understand and respond to changing users’ requirements,” said Tim Biddulph, product manager for Samsung Techwin Europe.

“As a result of this co-operation,” continued Biddulph, “we have provided the SNP-6320RH with a feature set which we believe meets the needs of customers who operate in challenging environments where high performance PTZ functionality is required.”

Image capture at ultra-fast frame rates

Samsung Techwin proprietary encoding technology enables the SNP-6320RH to capture images at an ultra-fast frame rate of 60 frames per second. This ensures that operators are able to view latency-free, sharp and clear images of moving objects.

Much thought has gone into the design of the SNP-6320RH to ensure these cameras deliver “superb quality images” even in the most difficult of environmental conditions. The models are weatherproofed to IP66 as well as being IK10 vandal resistant, and can withstand high temperature variations of -50°C to +55°C.

These cameras are equipped with a Defog feature which improves the clarity of images captured in poor weather conditions such as rain, smoke or fog. Also, Digital Image Stabilisation negates the effects of vibration if the SNP-6320RH should be installed in exposed locations.

The Open Platform WiseNetIII DSP chipset at the heart of the ONVIF-compliant SNP-6320 enables these cameras to play a key role in providing end users with a bespoke video surveillance solution.

The processing power of a WiseNetIII DSP chipset enables the cameras to run edge-based applications – such as ANPR, video analytics, facial recognition, people counting and perimeter protection solutions – which can be downloaded in a similar way to adding apps on a smart phone.

Most Open Platform cameras currently available can only run a single application, but the processing power of the WiseNetIII DSP chipset provides customers with the option to run multiple apps at the same time.

As is the case with all Samsung Techwin video surveillance solutions, the SNP-6320RH is offered with full support services from Samsung Techwin Europe, including a free system design service with full technical assistance and a three-year warranty.

*View the SNP-6320RH in action at: http://goo.gl/A1U1CG

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Samsung Techwin launches WiseNet Lite security camera series for end users

In a crowded professional security camera marketplace where there’s no shortage of manufacturers competing for the attention of end users and installers, Samsung Techwin has demonstrated its determination to retain its market leading position with the launch of the High Definition (HD) WiseNet Lite series of cameras.

The three bullet cameras and seven domes in the new WiseNet Lite series have been introduced to provide Samsung Techwin’s customers with keenly priced alternatives to the highly acclaimed, feature rich, Open Platform WiseNetIII models.

“We fully understand that in a competitive world, the best way we can continue to support installers, systems integrators, end users and our business partners throughout Europe is to provide a wide range of options which can collectively meet the budget limitations and functionality requirements for any video surveillance project,” said Tim Biddulph, product manager for Samsung Techwin Europe.

“WiseNet Lite allows us to offer a high performance video surveillance solution for shops and offices which just require HD cameras to capture evidence grade images, while it also provides an affordable solution for much larger projects where hundreds of cameras may be required.”

Samsung Techwin's SND-L5083R 1.3 Megapixel HD network IR dome camera with varifocal lens

Samsung Techwin’s SND-L5083R 1.3 Megapixel HD network IR dome camera with varifocal lens

The 1.3 Megapixel and 2 Megapixel Full-HD WiseNet Lite models share many of the features built into the WiseNetIII range, including Intelligent Video Analytics, motion detection, privacy masking zones, audio support, PoE and a SD/SDHC memory slot.

They also feature LDC (Lens Distortion Correction) which compensates for the image distortion that can occur with wide angle lenses.

Samsung Techwin has equipped the WiseNet Lite cameras and domes with a Hallway view function for the monitoring of narrow vertical areas such as corridors, tunnels and aisles. It enables the camera to capture images with a 9:16 x 3:4 aspect ratio that works effectively in tall and narrow spaces with the added bonus of minimising bandwidth and video storage requirements.

Samsung Techwin’s SNO-L6083R 2 Megapixel Full-HD weatherproof network IR bullet camera complete with varifocal lens

Samsung Techwin’s SNO-L6083R 2 Megapixel Full-HD weatherproof network IR bullet camera complete with varifocal lens

The new models in the WiseNet Lite range are as follows:

• SND- L6013: 2 Megapixel Full-HD network dome camera
• SND-L6013R: 2 Megapixel Full-HD network IR dome camera
• SND- L6083R: 2 Megapixel Full-HD network IR dome camera with varifocal lens
• SNV-L6083R: 2 Megapixel Full-HD vandal resistant network IR dome camera with varifocal lens
• SNO-L6013R: 2 Megapixel Full-HD weatherproof network IR bullet camera
• SNO-L6083R: 2 Megapixel Full-HD weatherproof network IR bullet camera with varifocal lens
• SND-L5013: 1.3 Megapixel HD network dome camera
• SND-L5083R: 1.3 Megapixel HD network IR dome camera with varifocal lens
• SNV-L5083R: 1.3 Megapixel HD vandal resistant network IR dome camera with varifocal lens
• SNO-L5083R: 1.3 Megapixel HD weatherproof network IR bullet camera with varifocal lens

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Samsung Techwin appoints Dan England as technology partner manager

Dan England has been appointed technology partner manager for the Security Solutions division of Samsung Techwin Europe. He will be working closely with Samsung Techwin’s Applications Partners and VMS developers to raise awareness of how Open Platform technology can provide users with significant added value from their video surveillance systems.

“As someone who has spent the last 16 years working for consultancies and companies involved in the design and installation of integrated solutions, I’m very excited to have the opportunity to drive Samsung Techwin’s Technology Partner scheme,” explained England.

“The massive processing power of the DSP chipsets incorporated within the latest generation of Samsung Techwin WiseNetIII HD cameras has resulted in significant new business opportunities being generated for both the IT and security sales channels,” he continued. “I’m looking forward to playing a part in implementing a strategy which encourages a wide range of third party software developers to take advantage of our Open Platform technology.”

Dan England: technology partner manager at Samsung Techwin

Dan England: technology partner manager at Samsung Techwin

Bespoke video surveillance solutions

The latest generation of Samsung Techwin’s WiseNetIII Open Platform cameras “elevate video surveillance from being just a security system to a smart solution” that can deliver so much more.

While most currently available Open Platform cameras can only run one app, the processing power of Samsung Techwin’s WiseNetIII Platform DSP chipset provides customers with the option to run multiple apps at the same time.

On-board apps create opportunities for cameras to be used for multi-tasking, with various departments within a business or organisation able to simultaneously collect and analyse valuable management information via different specialist video analytics apps.

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Samsung Techwin Europe on the right track with Network Rail PADS approval

Industry professionals from across the UK recently attended a Samsung Techwin seminar held at Pickering Station (part of the North Yorkshire Moors Railway) to learn about the latest open platform video surveillance technology now available to the rail sector. Brian Sims reports.

All delegates attending on the day are involved in the railway sector’s supply chain and were thus the perfect audience for the formal announcement that Samsung Techwin Europe’s cameras, domes, recorders and Ethernet switches forming its complete IP network video surveillance range have been approved for use within Network Rail’s infrastructure.

The PADS Certificate of Acceptance follows a process during which the Samsung Techwin Europe video surveillance products were evaluated and comprehensively tested to ensure that they’re wholly reliable, fit for purpose and duly comply with Network Rail’s demanding standards in respect of safety issues.

Simon Shawley (director for Northern Europe at the Security Solutions division of Samsung Techwin Europe) proudly told members of the audience that obtaining PADS approval represents a significant landmark for the business.

Simon Shawley informed delegates that obtaining PADS approval represents a significant landmark for Samsung Techwin Europe

Simon Shawley informed delegates that obtaining PADS approval represents a significant landmark for Samsung Techwin Europe

Shawley explained: “PADS approval means that consultants, system designers and specifiers can include our products in their proposals and be confident that they’ll be acceptable to Network Rail’s project managers. The rail sector offers significant new business opportunities for installers and systems integrators, and we’re therefore very pleased that we can now offer high performance video surveillance solutions which, as well as being robust and reliable, will meet the safety requirements of security projects within the Network Rail infrastructure.”

Shawley’s view was robustly supported by James Smith, sales and marketing director at the Quadrant Security Group. “Many of the projects with which we’re involved have specific compliance demands attached to them so as to ensure the high quality operation of systems in what are often complex and mission-critical environments,” outlined Smith. “However, the nature of these environments can make it hard for our vendor partners to innovate as the barriers may be high. ‘Tried-and-tested’ and the status quo might be see as the easy options with which to continue. It’s therefore great to see the investment that Samsung Techwin has made in obtaining PADS approval for its IP cameras in order to meet Network Rail’s demanding requirements.”

Smith also stated: “This development will undoubtedly lead to innovation on the rail network as the industry looks to benefit from the further deployment of network technology. It also opens up a host of possibilities for enhanced interoperability and efficiencies.”

Among the products approved by Network Rail are Samsung Techwin’s open platform WiseNetIII HD megapixel cameras. These offer end users the option of running multiple applications such as video analytics, facial recognition, people counting and ANPR which can be downloaded to cameras in a similar way that you would add Apps to a smart phone.

Importantly, the PADS Certificate of Acceptance issued by Network Rail also provides approval for a number of Samsung Techwin’s analogue cameras and DVRs.

Opportunity for business networking

The Samsung Techwin seminar was conducted inside the Learning Centre at Pickering Station. This is the flagship station and headquarters of the North Yorkshire Moors Railway which last year celebrated its 40th Anniversary as a fully operational heritage railway.

The railway was formed in 1967 when founder members met with the aim of reopening the Grosmont to Pickering line both as a tourist steam railway and to preserve the rail link to Goathland, the roads to which were prone to being blocked by snow during winter months.

Today, the North Yorkshire Moors Railway carries around a third of a million passengers each year and operates on 270 days of every year, running between eight and 20 trains per day while relying on over 400 volunteers and more than 100 paid staff to maintain the service.

Philip Benham of the North Yorkshire Moors Railway delivering his historical presentation to delegates

Philip Benham of the North Yorkshire Moors Railway delivering his historical presentation to delegates

After a brief presentation on the railway by Philip Benham (general manager of North Yorkshire Moors Railway), who explained the history of the railway and its plans for the future, attendees had the opportunity to network with colleagues before preparing to board the ‘Samsung Techwin Express’ which departed from Pickering Station for a return journey to Grosmont through the picturesque Yorkshire countryside.

Travelling with the aid of the A4 class locomotive Sir Nigel Gresley is a rare opportunity. This is one of only a small number of working models in the world. The train is the sister to the Mallard which, back in 1938, achieved a speed of 126 mph and, in so doing, set a world speed record which still stands today.

Keeping steam locomotives on the rails comes at a hefty price, not to mention the other areas of maintenance and restoration on the railway that relies so heavily on public donations. With this is mind, attendees were invited to provide a donation as a ‘Thank You’ to the North Yorkshire Moors Railway for helping organise such a brilliant day. Over £700 was raised.

Demanding surveillance conditions on rail networks

Pickering Station proved to be the perfect venue for the seminar and for Samsung Techwin to be able to demonstrate how the latest generation of HD cameras can cope with the demanding conditions often experienced at railway stations and on board trains.

Samsung Techwin’s WiseNetIII cameras and domes had previously been installed on the platforms of Pickering Station as part of an overall programme of improving security for North Yorkshire Moors Railway’s facilities following a major theft last year which saw the loss of valuable steam engine parts.

The Sir Nigel Gresley locomotive on which guests at the seminar were able to travel

The Sir Nigel Gresley locomotive on which guests at the seminar were able to travel

“The burglary was a major blow to us,” said Philip Benham. “It delayed bringing back into service one of our highly-prized locomotives as the stolen parts were difficult and expensive to replace. We immediately took advice on how we could improve our security and, in particular, how best to use CCTV to deter and detect crime, as well as ensure that all our customers are safe and secure while visiting our stations and travelling on board our trains.”

Benham and his colleagues considered proposals from a number of manufacturers but, following an onsite demonstration, decided to single-source all of the required security cameras and video recording equipment from Samsung Techwin.

“We were massively impressed by the quality of the images that the Samsung Techwin cameras were able to capture,” asserted Benham. “Having an onsite demonstration meant we could see exactly what we should expect if we permanently installed the cameras. Our station is not that large and so the good news from a cost perspective was that we only needed a total of six cameras to cover all areas. This was helped by the fact that one of the cameras recommended by Samsung Techwin’s pre-sales support team was the company’s SNF-7010 360 degree HD model. This is able to cover a whole area where a much larger number of standard cameras might normally be required to avoid any blind spots.”

Deterring and detecting anti-social and criminal activity

“Apart from the fact that they work within the rail sector, many of our guests are train enthusiasts and so we’re delighted that they were able to enjoy their time on the Samsung Techwin Express,” said Diane Cooper, head of business development management at Samsung Techwin Europe for the UK, Ireland, Benelux countries and the Nordics.

“The feedback from the guests was very positive. They very much enjoyed the day and, in this respect, we’re grateful to Philip Benham and his colleagues for their efforts towards helping us make our event so successful. Of course, we’re also very pleased that our cameras and video recording equipment installed at Pickering Station are helping the railway achieve its objective of deterring and detecting anti-social and criminal activity.”

Samsung Techwin's WiseNetIII cameras and domes had previously been installed on the platforms of Pickering Station as part of an overall programme of improving security at North Yorkshire Moors Railway’s facilities following a major theft last year which saw the loss of valuable steam engine parts

Samsung Techwin’s WiseNetIII cameras and domes had previously been installed on the platforms of Pickering Station as part of an overall programme of improving security at North Yorkshire Moors Railway’s facilities following a major theft last year which saw the loss of valuable steam engine parts

Commenting on the event’s success, Paul Wood (fleet manager for First Hull Trains) said: “Samsung Techwin Europe should be congratulated on organising a first class event which was both educational and enjoyable. Achieving PADS approval for its cameras is a big step forward for the company. Together with the fact that I was able to see at first hand the excellent quality images that the cameras can produce, this experience has given me the incentive to want to evaluate potential deployment by First Hull Trains.”

Wood’s satisfaction at a day well spent was echoed by Ruth Venn, business development manager for the rail division of Optilan UK, who enthused: “Samsung Techwin Europe hosted an excellent day which not only introduced to the market its PADS-approved cameras, but also provided great networking opportunities and allowed Optilan to promote its position as a Samsung Smart Partner.”

*Samsung Techwin is now offering all rail industry professionals the opportunity to view a demonstration of PADS-approved video surveillance solutions at its European Headquarters in Weybridge. Register your interest in a demonstration

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Samsung Techwin open platform WiseNetIII Series cameras integrated with Milestone XProtect VMS

Samsung Techwin’s award-winning open platform WiseNetIII network camera series has been successfully integrated with Milestone XProtect video management software.

Milestone XProtect video management software (VMS) is powerful, reliable, easy-to-use and proven in more than 100,000 installations worldwide. Based on a true open platform, XProtect VMS enables integration with the industry’s widest choice of cameras and ‘Best in Class’ business solutions, such as access control and video analytics.

All of the 1.3, 2 and 3 MP IP network cameras and domes within the WiseNetIII Series have been integrated with Milestone XProtect, including the recently launched SNP-6320. This is the world’s first 2 MP 32x PTZ dome, while the 1.3 MP SNP-5430 can claim to be the world’s first 43x PTZ network video surveillance dome camera with intelligent auto-tracking.

Samsung Techwin’s open platform WiseNetIII DSP chipset recently won the Video Hardware of the Year category at Benchmark Magazine’s 2014 Innovation Awards. The spare processing power and open platform capabilities of the chipset provides end users with complete freedom to choose their perfect combination of on board video analytics, as well as a VMS that best matches the requirements of individual video surveillance projects.

Samsung Techwin’s award-winning open platform WiseNetIII network camera series has been successfully integrated with Milestone's XProtect video management software

Samsung Techwin’s award-winning open platform WiseNetIII network camera series has been successfully integrated with Milestone’s XProtect video management software

“A key element of our product development strategy is based on the understanding that customers are looking for easy to implement and easy to operate integrated video surveillance solutions,” said Peter Ainsworth, head of product and marketing for Samsung Techwin Europe.

“Integration with independently developed video management software such as Milestone XProtect is essential in order to provide the option for the latest generation of Samsung Techwin WiseNetIII cameras and domes to be controlled and monitored alongside devices and systems produced by other manufacturers, as well as facilitate a gradual transition from an existing analogue system to a full IP network-based surveillance solution.”

Samsung Techwin is a member of the Milestone Systems Camera Partner Programme, in turn enabling a tight collaboration with Milestone for developing new and innovative solutions.

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The Risk UK Interview: Jong Wan Lim (Samsung Techwin)

Shortly after being appointed managing director of Samsung Techwin Europe, Jong Wan Lim presented his vision for the future at a conference attended by the company’s various business partners. Lim stated that 2014 would be: “A Year of Change: A New Beginning,” with Samsung Techwin striving even harder to create new business opportunities for its customers.

Risk UK: What would you say are the most significant changes that have taken place since you joined Samsung Techwin?

Jong Wan Lim: Our world is changing. Our customers’ requirements are changing and, as a result, we’re changing the way in which we do business to face the challenges of the future.

To meet these changes we have reviewed – and we’re continuing to review – the way we manage our business model. Our new ‘regional powerhouses’ have enabled us to be more efficient in our use of resources and provide a more sales oriented structure. Now, we can better employ the expertise of our sales and support services across the countries within these regions to provide a fast, efficient and consistent service to all.

To ensure the success of our ‘regional powerhouses’, we’re continuing to review the way in which we manage our operations within the countries concerned. This will create a platform for the continuous drive for sales and service in our key sales target areas.

Our aim is to be Number One in these key sales target areas and success will be achieved through concentrating our focus on these areas.

We all know that successful business partnerships are built around trust. At Samsung Techwin we are no different as we look to create the highest level of trust with all of our distribution, system integrator, end user and technology company partners. There’s no doubt that the new sales orientated strategy is improving the quality of our processes and policies to strengthen this trust.

Jong Wan Lim: managing director of Samsung Techwin Europe

Jong Wan Lim: managing director of Samsung Techwin Europe

Shared values are further strengthened by engaging end users through our vertical market business development specialists who are concentrating on key verticals in their regions. These include transport, retail, banking and city surveillance. Business is being driven through our distribution partners. This has resulted, for example, in Samsung Techwin being awarded PADs approval (from Network Rail) for a large number of network products, including our award-winning open platform WiseNetIII camera range. Pleasingly, this puts us in the position of being the only manufacturer to have IP cameras approved for use on the UK rail network.

Risk UK: Can you expand on what you mean by reorganising and restructuring your sales areas?

Jong Wan Lim: As we continue to develop our IP portfolio and realise smarter technologies, we are also aware that in today’s competitive marketplace it’s working collaboratively that will help improve and advance the quality of our service offer. Our European regional centres are continually benefiting from our successes as we continue to knowledge share.

By embracing a transparent methodology, our new regional centres have been able to seamlessly disseminate and replicate successes through a fully integrated sales and business development team. This synergy has allowed us to work smarter, more efficiently and effectively, all of which will help to improve the quality of our services to all of our customers and, particularly, our value added partners.

As we learn quickly from the successes of our more empowered local teams, the new regional centres will swiftly disseminate and replicate their successes through the natural synergy that has been created from integrating the sales and business development teams.

A fundamental part of this reorganisation has been the introduction of the Samsung Techwin Eco Partnership (STEP) Programme whereby we provide support, resources and tools to help our partners extend their business opportunities and increase their profits.

The benefits of this include project registration discounts, lead sharing, co-marketing/marketing and technical tool support.

Within the first couple of months of starting the STEP Programme we’re delighted to be in the position that over 150 partners have already signed up.

Risk UK: The STEP Programme would appear to be an integral element of your new strategy. Is it only open to system integrators?

Jong Wan Lim: Our STEP Programme is designed for different types of partners: channel, technology, application, A&E and clients. One main difference is that our customers can access our open platform partners’ information and services, in turn allowing us to add further value to our offer.

We also work very closely with our distribution partners. We not only pull the channel partners’ business through to them, but we also exhibit together at trade shows in order to highlight the strength of our co-operation. For example, at Essen in Germany this year we are partnering with Videor Technical and at ExpoProtection in France with Aasset Security.

Risk UK: At the beginning of the year you discussed the importance of service and support. Can you elaborate on this?

Jong Wan Lim: Most certainly. Our market is a very crowded place wherein there’s no shortage of manufacturers with which we must compete. On that basis, we believe that quality over quantity is the key – delivering quality products, quality services and quality support levels. Quite rightly, this is what customers require and expect.

At Samsung Techwin, we have introduced a staff-specific training programme ensuring the service delivered by our sales and technical teams adds value to our customers’ businesses. We have also introduced an Advanced Replacement Scheme on all products purchased after 1 July 2013. This is designed to highlight the confidence we have in the quality of our products and also to afford our customers peace of mind by putting them first.

In addition, we have combined our warehouse and service centre in the Netherlands. It’s a convenient hub for continental Europe and the UK. We use the services of DHL, the global market leader in the logistics industry, to deliver our products.

Risk UK: You mention quality products. What’s new this year from Samsung Techwin?

Jong Wan Lim: This year, we’ve expanded our WiseNetIII range so that it now includes 1.3, 2 and 3 Megapixel resolutions. We were delighted when we won the Benchmark Product Innovation Award at IFSEC International 2014. The powerful processor offers the user simplicity and choice through our open platform technology.

Together with our technology partners who are specialists in video and audio analytics, and our expertise in camera manufacturing, this allows us to create truly exciting solutions.

At IFSEC International we changed our booth such that it was vertical market solutions-centric rather than device-centric as has historically been the case.

Risk UK: This all sounds extremely innovative. How much of a difference will moves like this one make to your business?

Jong Wan Lim: We believe this will help ‘Change the face of IP’ as the WiseNetIII cameras will accept multiple applications that can be downloaded into the camera in a similar way to adding Apps to a SmartPhone. It gives the end customer total flexibility, allowing them to use a surveillance camera for many more applications outside the scope of pure security. Marketing, Health and Safety and man management are but a few examples of this.

Such an approach allows us to offer solutions to different vertical market sectors like retail where, for example, an App from Agent-Vi using its savViTM software can provide retailers with a powerful tool to analyse customer traffic patterns or better understand the implications of customer behaviour in relation to signage, store layout and promotions.

Samsung Techwin's SNV-6013 camera

Samsung Techwin’s SNV-6013 camera

Risk UK: Samsung Techwin has just introduced a new analogue solution in the form of the Beyond 1280H Series. With the market moving towards IP, can you explain why you’ve chosen to take this approach?

Jong Wan Lim: Without doubt the future lies with IP solutions. That sais, we must support all of our customers and there’s a countless number of existing analogue CCTV systems whose end users, for various reasons, are not ready to migrate to a network-based set-up.

The new Beyond Series harnesses the power of 1280H camera technology, in turn enabling analogue cameras and DVRs to deliver 1000 TV lines.

The key to supporting all existing solutions is that the Beyond Series is interoperable with existing analogue products as it conforms to the PAL standard.

Risk UK: From which other areas of your business do you see growth emanating?

Jong Wan Lim: In 2014, our Business to Consumer (B2C) range has grown rapidly among retail stores, online retailers and telecommunication companies with products such as the Smart Home camera SNH-6410 that uses the WiseNetIII technology designed for the professional market in a form that would grace the smartest of homes.

This B2C range has expanded rapidly to meet a growing demand from end user customers who are rapidly embracing smart technology and HD quality images in the home.

Risk UK: What does the future hold for Samsung Techwin?

Jong Wan Lim: In 1962, Marshall McLuhan famously said that we live in “a global village”. Remember that was a time when electronics were in their infancy. Today, our world is changing rapidly. It’s becoming more compact and showing us that ‘big is not always best’.

Our changing approach has already delivered tangible benefits for our targeted vertical markets thanks to developing partnerships with end user customers, integrators, distributors and technology partners and the subsequent delivery of quality products, services and support.

One clear example is the Gabling Prison project where our business development team has worked with the end user and system integrator HSS Sicherheit Berlin, passing the project through to the distributor Dekom.

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