Tag Archives: Video Solutions

Hanwha Techwin announces enhanced warranty programme at Wisenet Conference

Over 200 delegates who attended the Hanwha Techwin Wisenet Conference held in Barcelona on Tuesday 14 March heard managing director Bob Hwang announce the introduction of enhanced warranty support for Hanwha Techwin STEP Partners.

With immediate effect, Silver, Gold and Diamond level STEP Partners will benefit from a new five-year warranty programme that covers parts and labour on all Hanwha Techwin IP cameras and NVRs, with the exception of zoom/focus functionality, pan/tilt motor assemblies, slip-rings and HDDs, which will remain at three years.

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Companies who participate in the STEP Partners Programme are able to take advantage of a wide range of benefits designed to help increase their share of the video solutions market. The advantages include regular sales discount, project pricing, marketing support, technical tools and free training. 

“Our Wisenet range of cameras and recording solutions have proven to be exceptionally reliable, and we’ve decided to reward the loyalty of our STEP Partners by providing them with an additional competitive edge in the form of improved warranty terms which they can offer their end user clients,” said Bob Hwang.

“This further demonstrates our confidence in the robustness of our products and is just one of many ways in which we’re striving to build a reputation for being a brand that can be entrusted to be the single source provider of high performance, end-to-end video surveillance solutions.”

While the five-year warranty is designed for Silver, Gold and Diamond level STEP Partners, everyone else can continue to profit from the existing three-year warranty terms.

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New Wisenet X Series

The new Wisenet X Series introduces 26 new cameras in 2 and 5 megapixel models with H.265 transmission. They’re ‘supercharged’ by the “most powerful chipset” ever incorporated into a full camera range.

At the Wisenet Conference, the Hanwha Techwin team demonstrated how the all-new architecture chipset built into Wisenet X cameras “delivers industry-leading video performance”. Delegates were shown how they and their clients can make good use of a long list of built-in camera features.

“We believe that, given their unrivalled image quality, efficient network transmission and enhanced user convenience, Wisenet X cameras define a new standard for IP network video surveillance products,” concluded Hwang. “Together with the recently-launched Wisenet P 4K range and feature-rich Wisenet Q cameras, the Wisenet X Series provides our customers and business partners with a formidable product line-up, allowing them to successfully compete for any video surveillance project.”

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