Tag Archives: Video-over-IP

Samsung Techwin WiseNetIII cameras help create safe environment for Norfolk and Suffolk NHS Foundation Trust estate

Creating a safe environment for patients, staff and visitors is a constant challenge throughout the National Health Service (NHS) and particularly so within mental health facilities. With that in mind, 19 Mental Health Units located throughout the Norfolk and Suffolk NHS Foundation Trust’s estate have been equipped with IP network-based video monitoring systems.

The safety of its staff, patients and visitors is fundamentally important to the Norfolk and Suffolk NHS Foundation Trust, which currently provides care for over 40,000 people across the Norfolk and Suffolk region who have mental health problems and offers a range of specialist services dedicated to the care and recovery of anyone experiencing mental ill-health or suffering from substance misuse issues.

Although some of the Mental Health Units are secure, the majority allow the free movement of patients. On that basis, the Trust’s management team has looked to source the latest advances in video monitoring technology to alert nursing and support staff such that they can react quickly and appropriately to any situation where there may be a problem.

“We’re fully committed to the ‘Safewards’ initiative, a key aim of which is to reduce the rates of conflict within in-patient mental health settings,” said Mark Milliard, capital projects manager at the Norfolk and Suffolk NHS Foundation Trust. “We believe that the use of smart technology, such as IP network-based video monitoring systems, can play a large role in helping us achieve this objective.”

Migrating from analogue to Video-over-IP

Over recent years, Milliard – who has worked within NHS Estates since 1986 – has overseen migration of the Trust’s analogue CCTV systems to Video-over-IP solutions.

“The analogue systems that were installed a number of years ago became increasingly unreliable and we made the decision to upgrade them with IP network-based systems,” explained Milliard. “A key advantage of being able to transmit images over the network is that it provides the flexibility for any authorised end user to view live or recorded video captured by any of the cameras from their PCs. We realised that this would provide us with much more flexibility in terms of how we monitor activity at the mental health units when compared to the analogue CCTV systems which could only transmit captured images to a central location.”

In compliance with the Trust’s obligation to achieve best value from its investment in new technology, Milliard initiated a tender process and invited a number of installation companies to submit proposals to install and service video monitoring systems at each of the 19 locations. The tender document specified which cameras should be installed.

“It made sense to source the cameras from just one manufacturer and, from an ongoing maintenance point of view, to deploy the minimum possible number of different camera models,” added Milliard. “I decided to carry out my own research as to which manufacturer had a product portfolio which could best cover all our requirements, as well as offering us the value we were looking for. Part of the value formulae had to include a rock solid reputation for reliability, as well as cameras with advanced technical features which would allow us to capture and monitor high definition images regardless of the location or environmental conditions.”

Image quality and camera configuration

Milliard’s extensive evaluation of a large number of manufacturers resulted in a shortlist of two, from which Samsung Techwin emerged as the winner.

“Both shortlisted companies were able to show evidence as to the reliability of their cameras,” explained Milliard. “However, I was particularly impressed with the quality of the images which could be captured by the Samsung Techwin cameras and the fact that each camera, depending on its location, could be configured to multi-stream images at different frame rates and at different resolutions. This offers a significant benefit from a network bandwidth management point of view.”

Milliard established that only three Samsung Techwin cameras would need to be specified to provide coverage of areas both inside and outside all 19 mental health units. All three models are part of the Samsung Techwin WiseNetIII camera range and include the SNV-6084R vandal-resistant 2 Megapixel Full HD network dome camera, which has built-in IR LEDs to enable images of any activity to be captured regardless of the lighting conditions.

Milliard also selected the SNO-6084R weather-resistant bullet cameras equipped with a motorised varifocal lens and built-in IR (infrared) illuminators.

The third model to be specified was the SNV-6012 2 Megapixel Full HD vandal-resistant flat dome camera.

Installation in phases

The installation of IP network-based video surveillance systems at the 19 mental health units has been carried out in phases and, following the completion of a tender process, the contract for phase three of the project was awarded to Ipswich-based ACW Electrical Suffolk.

“We were obviously delighted to have been entrusted to fulfil such an important contract,” said Tony Wheatley, a director of the company. “We sourced the Samsung Techwin products from Blue Helix, who are a leading specialist distributor of IP network solutions. We worked closely together with the Blue Helix technical team to ensure we could complete the project to the satisfaction of Mark Milliard and his colleagues.”

Wheatley added: “As this was the first time we had installed Samsung Techwin cameras, we arranged for our engineers to attend a Samsung Techwin training course so that they would be able to configure each camera for optimum performance. The good news is that the cameras were extremely easy to install, which added to our ability to complete the contract without any delays or issues.”

Local control for the NVRs

Images from all of the cameras are recorded by Samsung Techwin SRN-1670D NVRs. These have been designed to have the look and familiarity of a DVR while delivering all the benefits of a network video recorder.

Unlike most NVRs, which can only be programmed remotely, the SRN-1670D may be locally controlled with the help of a mouse and a very easy to use on-screen display.

The SRN-1670D has the capacity for five SATA HDDs, offering the potential for a massive 10 Tb of on-board storage. It can record audio across all channels and has a built-in DVD writer and USB ports for easy export of video evidence.

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Tavcom’s Education Information Day proves popular with security professionals

Leading security professionals recently attended an Education Information Day held at Tavcom’s dedicated Training Centre in Bishops Waltham. The 50-plus delegates representing industry associations, institutions, local authorities, the police service and principle industry employers were treated to a series of presentations on a diverse range of subjects, among them analytics, forensics, cyber security and the importance of new international standards.

“Our Education Information Day has become an annual event, and we know from the feedback provided by delegates that they highly value the overview provided by our expert speakers on how to best capitalise on the latest generation of electronic security solutions, as well as the insight provided on future trends,” explained Paul Tennent, managing director at Tavcom.

Among the speakers was Jon Laws. With the market for IP network-based video surveillance systems growing almost exponentially, Laws shared his knowledge on how to extend the life of an existing analogue system by introducing hybrid solutions while starting on the process of migrating to an IP network-based solution.

Laws also provided a forward-looking and realistic view of the technologies which are likely to be integrated into tomorrow’s security systems.

CCTV expert Jon Laws speaking at Tavcom's recent Education Information Day

CCTV expert Jon Laws speaking at Tavcom’s recent Education Information Day

Cyber security and data breaches

Daren Wildgoose delivered an up-to-date fact file on cyber security and data breaches with the objective of equipping the audience with some valuable tools to understand and combat the very real and active risk that can threaten a business’ resources and reputation. For his part, Paul Fletcher offered an Alarm Receiving Centre ‘insider’s’ picture of the most effective way of providing a technical ‘fit for purpose’ solution.

Peter Mason, one of the UK’s top IP/networking specialists, shared his vision on the future of the optical world and what’s on the horizon for Video-over-IP, with a section of his presentation addressing the threat of cyber crime to IP Version 6.

Paul Tennent: Tavcom's managing director

Paul Tennent: Tavcom’s managing director

Update on the latest CCTV standards

It’s now two decades since Mike Tennent founded Tavcom. During that time he has not only built up the reputation of Tavcom to be the leading supplier of security systems training but, through wide and extensive experience, he has also earned a more than justifiable reputation as a leading expert across the spectrum that is CCTV.

Having witnessed and kept pace with the many industry changes over the years, Tennent provided an update on the latest CCTV/VSS standards. In the process, he addressed some key questions including why the ‘face’ of CCTV is changing, why the new international standards are so important and who needs to know about them.

Eneo sponsored this year’s Education Information Day. As part of the event, delegates had the opportunity to take a tour of the Tavcom CCTV Control Room operators’ testing area and state-of-the-art workshop facilities, as well as witness practical demonstrations of the latest CCTV, intruder alarm, access control and IP technologies.

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