Tag Archives: The Shield Group

The Shield Group awarded ten-year security contract at Bournemouth University

The Shield Group will now provide security services to both campuses during and beyond Bournemouth University’s ongoing structural transformation process.

The £3.6 million contract spans a ten-year period and comes at a significant time for Bournemouth University, which is in the midst of a £138 million transformation designed to further enhance its status in the academic world as a leading international institution.

Indeed, Bournemouth University is renowned for having one of the highest graduate employment rates in the UK. The figure currently stands at over 90%.

The Shield Group won the contract following the recent launch of a dedicated division for security guarding. The company will provide 13 skilled security officers to patrol the university’s two campuses, where they will manage student residences and lecture halls.

Key responsibilities for the officers will include static security guarding, reception services, entrance protection and car park management.

John Roddy: CEO of The Shield Group

John Roddy: CEO of The Shield Group

Security at the widely-anticipated £10.5 million Student Centre – to be know as the Students’ Union at Bournemouth University (SUBU) – will also be provided by The Shield Group once construction is complete.

Growing portfolio of educational partners

The Shield Group’s contract with Bournemouth University – which began on 1 April 2014 – represents the eighth university in The Shield Group’s growing portfolio of educational partners. Indeed, it’s an area of security provision that the Group hopes to develop even further in the future.

With the addition of the University of Bournemouth, the fiscal size of Shield’s higher education portfolio now amounts to more than £3.2 million per year.

Other prominent universities for which The Shield Group currently provides its services include Cranfield University, New York University (London), The University of Portsmouth and The University of West London.

Heading the new project at Bournemouth University will be Stuart Macleod, regional director at The Shield Group. Macleod began his career as a microbiologist and subsequently served in accountancy before embarking on his career at The Shield Group, where he has now worked for over 16 years in senior management roles.

Macleod currently oversees a team of contract managers working on assignments from Portsmouth across to Wales and up to Scotland.

‘Customer First’ approach to security services

Speaking of the contract win, Stuart Macleod commented: “Following a highly competitive tender exercise, we’re delighted to partner with Bournemouth University and provide our comprehensive ‘Customer First’ approach to security services. We will be integrating our manpower and latest technological systems to create a safe and healthy environment across both campuses which is firmly centred on the well-being of students, staff and visitors.”

Macleod added: “We’re looking forward to working closely with the university over the next ten years. From my own perspective, I’m particularly proud to be leading the project. I hope to see this close partnership go from strength to strength as it progresses.”

John Roddy – CEO of The Shield Group – added: “In recent years, our understanding of the very particular requirements of the education sector, combined with our Total Security Solutions approach, has enabled us to develop genuine partnerships with a growing number of academic institutions. This is an area of special importance to us as we are fully aware of the complex security needs of educational establishments.”

Roddy went on to state: “We are able to achieve the many challenging targets set by this sector and fully anticipate that we’ll expand our presence in this field even further in the years ahead.”

With projected sales of over £80 million for the fiscal year 2014-2015, The Shield Group has been undergoing a major transformation of it sown since it was taken over in 2012 by Topsgrup (India’s leading and largest security company).

Since then, The Shield Group has launched four strategic verticals combining traditional manpower and innovative technology in order to deliver intelligent, risk-based Total Security Solutions to its customer base.

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Topsgrup/Shield Group leader Dr Richie Nanda featured in Sunday Times Rich List for third year in a row

For a third consecutive year, Dr Richie Nanda – executive chairman of The Shield Group and Topsgrup (the Indian security solutions brand) – features in The Sunday Times Rich List (the UK’s definitive guide to wealth).

Dr Nanda enters the prestigious list of high-net-worth individuals with a sustained increase in personal wealth, from £187 million in 2013 to £195 million in 2014, placing him at number 490 in this year’s Rich List.

Dr Nanda has demonstrated financial prowess and sound entrepreneurial ability in his astute leadership of two flourishing businesses – Topsgrup and The Shield Group. In the last financial year, both Topsgrup and The Shield Group displayed outstanding results with a growth in EBIDTA of 25%. In the current financial year, annual turnover is expected to be £160 million (US$ 270 million).

The increase in Dr Nanda’s personal fortune is attributed to his successful implementation of an innovative strategy to acquire and strengthen the corporate structure of The Shield Group, taking it to the coveted position of being the UK’s largest independent total security solutions provider. Topsgrup was in fact the first Indian MNC to acquire a British security company.

The Rich List 2014 entry is also reflective of the company’s new contract wins, including the award of the visitor services and security contract with the Imperial War Museum Group.

Dr Richie Nanda

Dr Richie Nanda

With the issue of global security at the forefront of most countries’ agendas, Dr Nanda’s vision in implementing an innovative total security solutions delivery model at The Shield Group has regenerated the British security sector and paved the way for a fresh approach to business security provision in the UK.

As well as modernising the security sector in India and the UK, Dr Nanda has also implemented grass roots-level changes at The Shield Group in the form of such enterprising facets as the launch of the company’s regional headquarters in Manchester and the establishment of a new state-of-the-art ARC in Preston.

The inclusion of Dr Nanda and other prominent Asians in the Rich List also further enhances the successful synergy between the Asian sub-continent and the UK. The powerful ‘super class’ of Asian entrepreneurs has made a positive impact on the British economy, contributing substantially to the UK’s GDP level through a mixture of business interests (from security to steel, pharmaceuticals, property, finance and on to social care).

Pioneer in the Indian security world

A self-made entrepreneur, Dr Richie Nanda is regarded as a leader in the global security sector, ensuring that the likes of high-profile sporting events, businesses and premier venues are protected. He’s widely acknowledged as the pioneer and the most prominent spokesperson of the burgeoning security industry in India.

Dr Nanda was recognised as an outstanding entrepreneur after he took over the reins of Topsgrup at the age of 22. Back then, it was an ailing company with revenues of just £30,000 per annum and eight customers. Dr Nanda built the business into India’s largest security group with revenues in excess of £160 million (FY2015), 93,000 employees, 130 offices worldwide and approximately 8,500 customers.

The multi award-winning Topsgrup has also embarked on a global leadership mission with a vision to become a leading brand in the global security space and a US$10 billion security group by 2020.

Speaking about his inclusion in The Sunday Times Rich List 2014, Dr Nanda commented: “I am overcome with pride at being included in The Sunday Times Rich List for a third consecutive year. I consider the Rich List to be a testament of the hard work, dedication and courage of those visionary and enterprising individuals who have made sacrifices and taken gut instinct risks to achieve success for their businesses, partners and countries alike.”

Dr Nanda continued: “I would like to state that my inclusion in The Sunday Times Rich List is very much a team effort. I owe this recognition to my vast family of 93,000 employees, 8,500 customers and hundreds of business partners whose commitment to our vision, their unstinted loyalty and hard work has made Topsgrup and The Shield Group leaders in the global security industry.”

He went on to add: “The growth in the industry also confirms the importance of security as a service, especially within the business sector. There has been an increased demand from customers for more cost-effective, high quality security services, especially in the face of more advanced and varied security risks arising in the world and in the UK. As a result, The Shield Group has introduced its Total Security Solutions (TSS) delivery system model offering risk-based, bespoke and holistic security solutions to a variety of clients.”

Leading entrepreneur from the security sector

Philip Beresford, who combines The Sunday Times Rich List each year, explained: “The Sunday Times Rich List is an annually compiled index of the UK’s wealthiest individuals across an array of sectors, from enterprise, entrepreneurship, entertainment, sport and public life. Since its inception over 20 years ago, the Rich List has become an integral part of the UK’s business and social foundation. It is regarded by many people, both in the UK and internationally, as an invaluable source of information.”

Beresford also stated: “I heartily congratulate all those individuals who have made it into the 2014 Sunday Times Rich List. We have a number of esteemed millionaires in this year’s Rich List, including Dr Richie Nanda. Dr Nanda is featured in 490th position in the Rich List, and is one of the few leading entrepreneurs from the security sector to be featured this year.”

In conclusion, Beresford said: “Dr Nanda is widely acknowledged to have rejuvenated the security industry in India. With the acquisition of The Shield Group in 2012, he has once again shown exemplary leadership, business vision, dynamism and an innovative approach to take The Shield Group to the position of being the largest independent total security solutions provider in the UK.”
Dr Nanda joins the ranks of the super-rich steel magnate Lakshmi Mittal, industrialist Alisher Usmanov and Chelsea Football Club owner Roman Abramovich as one of the wealthiest UK citizens born overseas but who predominantly work and/or live in Britain.

Since its inception in 1989, The Sunday Times Rich List continues to be the definitive annual guide to showcasing Britain’s richest men and women across a broad spectrum of sectors.

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The Shield Group unveils new regional headquarters in Manchester

The Shield Group has unveiled new regional headquarters in the heart of Manchester which is expected to create hundreds of jobs in the region.

The state-of-the-art facility, located close to Media City, will aim to further enhance the group’s operations as well as serve its growing client base in the important hubs across the North of England, supporting the company’s branch offices in Glasgow, Leeds and Birmingham.

All other corporate functions will continue to be conducted from The Shield Group’s central headquarters at Austin Friars in London.

The Shield Group – which recently launched four strategic verticals combining traditional manpower and innovative technology to deliver intelligent, risk-based Total Security Solutions (TSS) to its customers – has decided to add to its portfolio of business premises in London and Preston with a new Manchester office.

The flagship building will showcase The Shield Group’s rapidly expanding client base across the north of England and Scotland, as well as its diverse range of business security services.

The move is testament to the success story Shield has enjoyed in the Manchester region, where the company has seen strong growth in recent years and has recently added major clients such as the city’s renowned Imperial War Museum North.

The new office is also set to bolster employment in the region with more than 300 new staff, who are to play an integral role in advancing the corporate ideals and vision of The Shield Group. The location of the Manchester regional headquarters will place the company at the centre of the fastest-growing economy in the UK outside of London.

Smart investment generating local employment

Speaking about the launch of the new regional headquarters, John Roddy (The Shield Group’s CEO) commented: “The decision to open a regional headquarters in Manchester was an easy one. From the first day we set up office in the city, where Shield has operated for a number of years, we have experienced – and continue to experience – phenomenal growth. The new centre is a smart investment that will bring new employment opportunities to the area as well as provide a welcome boost to the fastest-growing economy outside of London.”

John Roddy: CEO at The Shield Group

John Roddy: CEO at The Shield Group

Roddy went on to state: “We are delighted with the feedback from our customers in the region and this decision also further extends our reach across the UK. The growing demand for our innovative Total Security Solutions model is testament to our growth and unparalleled expertise in the security sector.”

Heading up the new Manchester operation is corporate account manager Bradley Cohen, who brings with him an extensive portfolio of business development experience working for a range of leading UK-based companies.

Prior to joining The Shield Group, Cohen founded the leading Manchester-based marketing company Mojito Marketing where, through managing major sales and marketing campaigns, he generated more than £27 million in revenue for large companies such as Compass, Chubb, HP and the RES Group.

Cohen has also helped lead on business development operations at several other companies including Romeike, Bunzel plc and Equifax plc, where he worked across a wide range of sectors including finance, manufacturing and leisure.

Speaking about his new role, Cohen said: “I’m thrilled to be heading this amazing new project, which marks a pivotal point in The Shield Group’s continued journey of growth, innovation and success. I’m confident that the decision to strengthen our presence in the North of England will prove to be a successful venture, and I look forward to working with our team in Manchester to grow the business and achieve our overall corporate goal.”

The Shield Group’s expanding footprint

The Shield Group’s business has expanded rapidly over the last few years, with the opening of several new offices around the UK. Shield has geared up its presence throughout the UK by widening its footprint to Glasgow, Leeds, Manchester, Birmingham, Bristol and Belfast.

The number of staff working at the company has increased to over 2,500 and customers to more than 400. Recently, The Shield Group activated the Shield Monitoring System in Preston which has full Category II status, is compliant with British Standards regulations (BS5979) and will further enhance the range of services that the company can provide to its clients.

In order to grow the business volume, Shield has also hired seven managing and regional directors and invested £1 million into an NSI Gold certified Alarm Monitoring Centre in Preston. All of these changes have helped increase revenues just over the last year from £61 million (2013) to £81 million (projected for 2014).

This latest development follows The Shield Group’s acquisition by India’s leading and largest security conglomerate, Topsgrup, back in 2012, whereby the two market leaders set out to strategically collaborate and scale up the company’s services.

With a growth in EBIDTA of 67% from the last financial year, the combined turnover for Topsgrup and Shield this financial year is expected to be around £170 million.

The Shield Group's executive chairman Dr Richie Nanda and John Roddy (CEO)

The Shield Group’s executive chairman Dr Richie Nanda and John Roddy (CEO)

Dr Richie Nanda, executive chairman of The Shield Group, added: “We’re delighted with this announcement and the opportunity it provides for our customers, who now feel that we are closer at hand to continue to provide a world class security service.”

Nanda continued: “The Group has seen significant growth in the service we provide in the region and will use the new regional headquarters to meet these growing demands. Manchester is the ideal location to strategically enable The Shield Group to take advantage of the growing opportunities in the city and expand our services to the neighbouring regions.”

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Shield Group awarded visitor services and security contract at IWM

On 1 April 2014, Imperial War Museums (IWM) transferred all of its visitor services and security to The Shield Group.

IWM is the world’s leading authority on conflict and its impact, focusing on Britain, its former empires and the Commonwealth from the First World War to the present.

A family of museums which attracts over two million visitors a year, IWM includes the flagship branch that’s transforming with new First World War Galleries and Atrium space opening on 19 July 2014 to mark the Centenary of the First World War.

IWM North is housed in an iconic award-winning building designed by Daniel Libeskind, and IWM Duxford is a world renowned aviation museum and Britain’s best preserved wartime airfield.

IWM also includes the Churchill War Rooms (housed in Churchill’s secret headquarters below Whitehall) and the Second World War cruiser HMS Belfast.

Dedicated division for guarding

An award-winning company which has been at the forefront of the UK’s security sector since its inception 25 years ago, The Shield Group won the contract following the recent launch of a dedicated division for security guarding.

John Roddy: CEO of The Shield Group

John Roddy: CEO of The Shield Group

The company will now locate some of the most reliable security officers skilled in providing a quality visitor experience to all five of IWMs sites around the country.

As of 1 April 2014, IWM transferred all of its visitor services and security to The Shield Group. Since taking on the role, the greatest priority for both IWM and The Shield Group has been to meet with staff and PCS to ensure everyone is fully supported throughout this transfer.

Commenting on the partnership, Alan Stoneman (director of corporate cervices at IWM) said: “We were very keen to work with a security company that really understood IWM’s culture and values as well as being able to offer a first class service. Throughout the process, The Shield Group was able to demonstrate this empathy for the museum and we are delighted to be working with them in this important year for the museum.”

Speaking about the new contract, John Roddy (CEO of The Shield Group) commented: “We’re delighted to partner with IWM to provide our comprehensive customer first approach visitor and security services. With our reputation and experience in this sector, we will be drawing on our expertise to deliver the great experience and services visitors have come to expect from visiting IWM’s five world class branches.”

Major transformation for the company

With projected sales of over £80 million for the fiscal year 2014-2015, The Shield Group has been undergoing a major transformation since it was taken over in 2012 by India’s leading and largest security company, Topsgrup.

Late last year, The Shield Group launched four strategic verticals combining traditional manpower and innovative technology to deliver intelligent, risk-based Total Security Solutions (TSS) to its customers.

Also in 2013, John Roddy (who has over 30 years’ experience in the UK and European security sector) was appointed CEO of the company with a vision of making it one of the Top Five security providers in the UK.

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Topsgrup ranked India’s most trusted security services brand

Topsgrup has been ranked as India’s most trusted security services brand in The Brand Trust Report ‘India: Study 2014’ covering 20,000 brands across 16 cities.

Topsgrup is India’s largest security group employing more than 93,000 trained and highly motivated employees around the world.

For its part, The Brand Trust Report is an annual study carried out in 16 cities around the country, researching the trust, attitudes and preferences that consumers place on more than 20,000 brands and publishing the most trusted ones on a Brand Trust Index.

This year’s study, which involved participants between the ages of 21 and 50, has listed South Korean electronics giant Samsung as ‘India’s most trusted brand’, followed closely by Sony and Tata at second and third place respectively.

In last year’s report, these three brands had ranked second, third and fifth.

Dr Richie Nanda, the global chairman of Topsgrup and The Shield Group (the UK’s ninth largest business security company), commented: “We’re delighted with this news. It truly reflects our commitment to our customers and other stakeholders. Special credit must go to the team as they are amazing ambassadors who put a truly personal touch to the services we provide and the customers who completely place their trust and security in our hands. This ranking brings great pride to Topsgrup, and also brings a lot of responsibility. We always endeavour to uphold the trust and loyalty that our clients put into our products and services.”

Richie Nanda (left) with John Roddy, CEO of The Shield Group

Richie Nanda (left) with John Roddy, CEO of The Shield Group

Ramesh Iyer, CEO and vice-chairman of Topsgrup, added: “Kudos to ‘Team Topsgrup’. This accolade could not have been achieved without the joint efforts of all our employees. Our vision remains to become the most respected security brand in the world, and this announcement further endorses our commitment to achieving this aim. We’re particularly pleased to be recognised by such a leading national survey, and even more so to see that we’re highly regarded by clients. We look forward to the next 12 months with optimism to build on this success and continue serving our clients with the same professionalism and support that only Topsgrup can provide.”

Details of The Brand Trust Report

According to The Brand Trust Report, this year’s research sample consisted of 2,500 consumer-influencers and 15,000 hours of fieldwork.

The study generated close to five million data points across 20,000 brands. The top 1,200 brands have been listed in this year’s report. These brands have been classified into 284 different categories (there were 213 categories in 2013).

Considered one of the most respected brands in the security solutions space, Topsgrup is acknowledged by the business fraternity, the federal and state Government and even industry peers as pioneers of the security industry business in India.

The company’s 100% acquisition of The Shield Group (a British security firm) back in 2012 – coupled with some of its strategic acquisitions in India as well as innovative solutions and services – has established it as an emerging global security group.

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The Shield Group advises UK retailers as retail crime increases

The British Retail Consortium (BRC) has announced that the direct cost of crime to retailers last year rose to £511 million – 166% higher than in 2007-2008.

A leading expert from The Shield Group, the UK’s ninth largest business security company, has looked at today’s figures and offers retailers advice on how to best protect themselves in 2014.

Paul Bland, divisional director-retail of The Shield Group, is hoping his advice can help retailers better prepare during a time of increased incidents of theft and fraud.

Last year, retailers suffered the highest level of theft for nine years. Thefts by customers rose to their highest level for nine years, with the average value of items stolen going up by 62% to £177.

High value items being targeted include electrical goods, designer clothing, handbags and power tools.

With the well-publicised struggles of the British High Street of late, the added crippling cost of theft could force many retailers to shut their High Street branches, with small-to-medium sized business affected the most.

According to the BRC’s annual Retail Crime Survey, retailers suffered 2.7 million offences in the year 2012-2013. While burglary, robbery and staff theft all take their toll by pushing up retail costs, shoplifting and the rise of supply chain fraud are having by far the biggest impact.

Paul Bland: divisional director of retail at The Shield Group

Paul Bland: divisional director of retail at The Shield Group

Last year, theft values by customers reached their highest level in almost a decade, meaning this type of criminality now accounts for more than 80% of all retail crime. Supply chain fraud increased by 15% from the previous year as organised criminal gangs have become more sophisticated in their approach.

Retail criminality has evolved

In recent years, retail crime has evolved and surpasses the rather more obvious shoplifting to more complex crimes like cyber fraud, organised robbery and employee theft, in turn affecting larger and smaller businesses alike.

As a result, both independent and small retailers are turning in ever-greater numbers to private security companies for security solutions. Sector-trained security and loss prevention officers are well placed to stifle criminal activities on the shop floor and implement rigorous crime and loss prevention measures to discourage theft, reduce shrink while promoting a safer, more profitable shopping environment.

The Shield Group believes that the implementation of intelligence-led security solutions across retail communities has played a vital role in preventing imminent and potential criminal threats. As retail crime evolves, it’s more necessary than ever to use these measures to anticipate and pre-empt crime by sourcing, analysing and exploiting timely intelligence.

Effective governance is being built through proactive criminal investigations, the development of Best Practice techniques with retailers and the transmission of evidence to the authorities.

Alcohol is a target for many thieves

Alcohol is a target for many thieves

A cost-effective method for small retailers to increase their security success rate is active co-operation between each other, as well as with private security firms, community groups and the police. The volume of information now shared results in a ‘constant chatter’ between these entities, discussing subject matter such as movements of known shoplifters, real-time notification of thefts and new theft techniques, as well prominent prosecutions.

This intelligence-fed security approach equips retailers with the information required to adapt to changing theft techniques and implement strategies that best protect their brands for the future.

Focus of product security

Product security is no longer focused solely on the shop floor. Digital marking and Radio Frequency Identification (RFID) tracking now plays a key role in protecting the whole supply chain from warehouse to customer.

Frontline security officers have contributed to a 50% fall in robbery and violence against staff and customers. This gives retailers confidence that security officers are able to step in at the critical moment to diffuse tensions and respond quickly to situations before the local police arrive, acting as a vital deterrent to criminals.

Technological advances are also helping many small retailers react to crime while it’s being committed. Improvements in Electronic Article Surveillance (EAS) systems, in-store and local CCTV and other technological advances are discouraging criminals and helping managers better allocate human resources.

New methods for preventing theft

Paul Bland, the divisional director for retail at The Shield Group, commented: “We have found retailers are spending more on private security measures now than they have in the past as they need to think of new ways to protect themselves from theft which last year cost UK retailers over £511 million in losses. The implementation of intelligence-led security solutions across retail communities will play a vital role in preventing imminent and potential criminal threats. As retail crime evolves, we believe it is more necessary than ever to use these measures to anticipate and pre-empt crime by sourcing, analysing and exploiting timely intelligence.”

Bland went on to state: “The Shield Group is seeing a large increase in active co-operation between individual retailers, private security firms, community groups and the police. The volume of information now shared results in a ‘constant chatter’ between these entities, discussing subject matter such as movements of known shoplifters, real-time notification of thefts and new theft techniques, as well prominent prosecutions.”

In conclusion, Bland commented: “Technological advances are helping many retailers react to crime while it is being committed. Alarms, in-store and local CCTV and other technological advances are discouraging criminals and helping security managers better allocate human resources. Private security companies such as The Shield Group are now offering a Total Security Solutions (TSS) model, allowing them to focus solely on securing their clients’ premises, employees and customers. This innovative model has proven a success with many retailers across the nation, leaving them to concentrate on serving their customers better.”

Top security tips for SMB retailers

(1) Carry out a crime and loss prevention risk assessment

(2) If outsourcing security, ensure the company chosen is able to demonstrate sector expertise and provide the sort of protection and services required

(3 Make sure that crime prevention systems are up-to-date and working well with regular reviews and checks

(4) Senior management must demonstrate a commitment to driving loss prevention culture engagement from all staff

(5) Ensure store management attend local crime prevention group meetings and that intelligence obtained from the authorities is communicated to staff at all levels

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