Tag Archives: The Cardinal Group

The Cardinal Group celebrates multiple triumphs at the 2014 Retail Fraud Awards

Security and loss prevention solutions and personnel provider The Cardinal Group is celebrating multiple award wins at the 2014 Retail Fraud Awards as its Ministry of Ideas, ORIS Media and not-for-profit initiatives ORIS Forums and the National Business Crime Solution businesses were recognised for delivering exceptional service across the fraud and loss prevention sectors.

First to be recognised and highly commended by the judges in the Best Newcomer – Technology Solution category was the Ministry of Ideas. This provides businesses with innovative, data-driven solutions that enable them to make accurate operational decisions based on historical, real-time and predictive data.

Using cutting-edge technologies to make sense out of data, the Ministry of Ideas assists in converting that data into meaningful and actionable information in real time, subsequently helping businesses to run more effectively and profitably.

The honour was awarded to the business for its ProInform software – a mobile optimised reporting platform that provides intuitive, graphical reporting and dashboard functionality. The software delivers real-time reporting, data aggregation and alerts based on information captured through a number of sources and delivered to loss prevention or retail professionals via a handheld tablet.

Double triumph for ORIS Media

Picking up not one but two awards on the night, The Cardinal Group’s ORIS Media scooped the Best Overall Product and Most Innovative Cross-Functionality Product – People and Process awards for its recently launched Loss Prevention Europe magazine.

A European version of the highly successful US publication distributed by the same name, the magazine was launched in December last year and has already attracted thousands of subscribers from across Europe.

The Cardinal Group triumphed in several categories of the Retail Fraud Awards 2014

The Cardinal Group triumphed in several categories of the Retail Fraud Awards 2014

Also highly commended in the Best Collaborative Solution category was ORIS Forums, a not-for-profit organisation that has been facilitating forums for the retail industry since 2006. The organisation currently represents more than 100 brands encompassing over 35,000 stores responsible for in excess of £200 billion worth of sales.

The ORIS Forums are designed to provide a non-competitive arena for honest and open collaboration, helping retailers to tackle common issues and identify effective and sustainable solutions. A wide range of cross-forum conferences are offered alongside events, analysts’ days and relevant industry research. More than 11 forums are available spanning a wide range of sectors.

Taking top spot in the Best Collaborative Solution category (and the final Cardinal Group business to enjoy the spotlight) was the National Business Crime Solution (NBCS). The NBCS is a not-for-profit initiative providing businesses with an opportunity to join a collaborative partnership that spans the public sector, private sector and law enforcement agencies.

It’s supported by the Association of Chief Police Officers and realises a central repository where business crime data is submitted, shared and analysed in order to determine key threats, linked crime series and national targets that can be investigated.

Hard work and dedication to the cause

Speaking about the award wins, Jason Trigg (CEO of The Cardinal Group) explained: “We’re delighted that these initiatives have been recognised at this year’s Retail Fraud Awards. Congratulations to the team members who have shown such hard work, dedication and passion around these initiatives. It’s great to see their efforts being recognised by the industry. We couldn’t be happier.”

One of The Cardinal Group's teams pick up their trophy

One of The Cardinal Group’s teams pick up their trophy

*The Fraud Awards (which took place in Leicester and attracted over 400 guests representing more than 80 per cent of the UK’s Top 250 retailers) were established to showcase and celebrate the very best in retail fraud and loss prevention, people, processes, strategy and technology

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Wicklander-Zulawski expands European presence in partnership with The Cardinal Group

Wicklander-Zulawski (WZ), the US-based consulting and training company, has announced that Chris Norris CFI – the organisation’s director of WZ Europe (WZ-EU), international and webinar training – is moving to the UK on a year’s secondment with a view towards raising the profile of the brand’s investigative interview techniques across Europe.

Norris, who has been with the company for almost 15 years, will be responsible for building the profile of WZ-EU training available to both UK and European businesses while also identifying training professionals who can help deliver WZ’s unique educational courses.

Since joining WZ in 2000, Norris has presented at several national US meetings for organisations including the National Retail Federation and is a regular guest instructor at the Federal Law Enforcement Training Centre. He has trained thousands of Human Resources professionals, audit managers, loss prevention specialists, security and law enforcement professionals in the art of non-confrontational interviewing, and also conducted numerous investigations for both private companies and public agencies.

Speaking about his secondment to the UK, Norris said: “I’ve been fortunate to provide training to almost 800 delegates across the UK and Europe. As we see more US companies trading in the UK, so there has been a greater demand for our recognised form of interview training. We know that the loss prevention sector, for example, is recognising a need for such training to help address internal issues and mitigate liabilities.”

Non-confrontational method of resolving cases

Using a structured approach to interviews, the WZ method of non-confrontational interviewing is proven to be an ideal programme for organisations wishing to adopt a non-confrontational method of resolving cases and determine when an individual is being truthful.

Training courses are suitable for both private and public sector organisations, with introductory and advanced courses available for loss prevention managers, security investigators, Human Resources professionals, auditors and operations managers.

Chris Norris: secondment in the UK

Chris Norris: secondment in the UK

Norris added: “By moving to the UK, I can help raise awareness of the benefits of our training services to UK and European businesses and also respond to the growing demand for the non-confrontational interview techniques we can offer.”

Importantly, Norris pointed out: “A big part of our success in Europe so far has been thanks to the support provided by our exclusive European partner The Cardinal Group. We’re delighted to continue working with them and look forward to this new challenge.”

Jason Trigg, CEO of The Cardinal Group, added: “We’re proud of our exclusive European partnership with Wicklander-Zulawski, and we’re looking to expand this proven and well-respected method of training across the European market. Chris brings with him a wealth of experience in the loss prevention and investigative fields that will prove invaluable to all UK and European businesses looking to improve how their internal investigations are conducted. We welcome Chris to the UK.”

Norris has also provided interview training in North America and on the international stage, including seminars simultaneously translated into French, Spanish, German and Polish.

During his secondment Norris is to be based at The Cardinal Group’s head office located in Great Chesterford, Essex.

*For more information on available Wicklander-Zulawski training courses telephone: 0845 6801796 or visit: http://www.thecardinalgroup.co.uk/brands/cardinal-academy/academy-courses/wicklander-zulawski/

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Wicklander-Zulawski expands European presence in partnership with The Cardinal Group

Wicklander-Zulawski (WZ), the US-based consulting and training company, has announced Chris Norris CFI as its director of webinar training and WZ Europe and international training.

Norris is moving to the UK on a year’s secondment to raise the profile of the brand’s unique investigative interview techniques across Europe.

With the company for almost 15 years, Norris will now be responsible for building the profile of WZ-EU training available to UK and European businesses while also identifying training professionals to help deliver WZ courses.

Speaking about his secondment to the UK, Norris said: “I’ve been fortunate to provide training to almost 800 delegates across the UK and Europe. As we see more US companies trading in the UK, so there has been a greater demand for our recognised form of interview training. We know that the loss prevention industry, for example, is recognising a need for such training to help address internal issues as well as mitigating their liabilities.”

Non-confrontational interviewing techniques

Using a structured approach to interviews, the WZ method of non-confrontational interviewing is proven to be an ideal programme for organisations wishing to adopt a non-confrontational method of resolving cases and helping to determine when an individual is being truthful.

Training courses are suitable for both private and public sector organisations, with introductory and advanced courses available for loss prevention and Human Resources (HR) professionals, security investigators, auditors and operations managers.

Norris continued: “By moving to the UK, I can help raise awareness of the benefits of our training services to UK and European businesses and respond to the growing demand for the non-confrontational interview techniques we offer. A big part of our success in Europe so far has been thanks to the support provided by The Cardinal Group, our exclusive European partners in the UK. We’re delighted to continue working with them and look forward to this new challenge.”

Jason Trigg: CEO at The Cardinal Group

Jason Trigg: CEO at The Cardinal Group

Jason Trigg, CEO of The Cardinal Group, added: “We’re proud of our exclusive European partnership with Wicklander-Zulawski to expand this proven and well-respected training method across the European market. Chris brings such a wealth of experience in the loss prevention and investigative fields that will prove invaluable to UK and European businesses looking to improve how investigations are conducted on an internal basis. We look forward to welcoming Chris to the UK this month.”

Since joining WZ in 2000, Norris has presented at several national US meetings including the National Retail Federation (NRF) and is a regular guest instructor at the Federal Law Enforcement Training Centre.

He has trained thousands of HR, audit, loss prevention, security and law enforcement professionals in the art of non-confrontational interviewing, and has conducted numerous investigations for both private companies and public agencies.

Norris has also provided interview training in North America and internationally, including seminars simultaneously translated into French, Spanish, German and Polish.

Norris will be based at The Cardinal Group’s Head Office in Great Chesterford, Essex.

For more information on available Wicklander-Zulawski training courses call 0845 6801796 or visit: http://www.thecardinalgroup.co.uk/brands/cardinal-academy/academy-courses/wicklander-zulawski/

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