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NGNs… and The Future for Intruder Alarms

Whether you’re talking landline or mobile-based networks, it’s fair to say the UK’s communications infrastructure is evolving.

For their part, members of the general public continue to clamour for ‘super fast Broadband’. The Government is actively supporting that desire, in turn setting specific targets for its roll-out right across the board.

Evolution of the aforementioned communications infrastructure is all bound up in the terminology of the ‘Next Generation Network’ (or NGN if you prefer acronyms). Such networks are already operated by the ‘Big Boys’ in communications, among them Sky and BT.

NGN: what lies beneath?

The general idea behind the NGN is a simple one: a lone network is designed and configured to transport all information and services (voice, data and myriad other media such as video content) by encapsulating it into ‘packets’. Packets similar in nature to those employed on the Internet.

With NGNs commonly built around IP, it’s not surprising that the terminology ‘all IP’ is also sometimes used to describe the transformational period that leads to the fully-fledged NGN.

So what does all of this have to do with the security and fire sectors? Well, it’s very much the case that many security, fire and indeed social alarms absolutely depend upon the telecommunications network for processing alarm signals. That being so, does this evolution pose potential difficulties for those who work with such alarms (not to mention the end users of same)?

An overriding fear is that any fundamental, unchallenged changes to the communications status quo could result in signal failures. That would be a wholly unacceptable scenario for all involved.

BSIA: leading the charge

To its great credit, the British Security Industry Association has been leading the charge in addressing this key issue.

For instance, the Trade Association has actively worked with Sky to test the latter’s Voice Broadband Network (SVBN) – itself an IP technology-based NGN. At the same identifying an issue affecting digital communicators, the test procedures highlighted the extent of the problem and Sky duly reconfigured its software by way of resolving the issue.

Good news all round, then, you’re thinking. Yes, but – and there’s always a ‘but’, isn’t there? – this episode does highlight the potential for the wider problem of NGN providers changing their network designs without first consulting professionals operating in the security, fire and social alarm sectors.

Positively, Sky has continued to involve the BSIA in sample testing of communications equipment whenever the company’s all set to launch new software upgrades.

Moving forward, it will be imperative all communications solutions adopt the same attitude. That way, member companies of organisations like the BSIA, the Fire Industry Association (FIA) and the Telecare Services Association (TSA) will have the necessary lead time to adequately prepare their solutions for change and cut back on the potential for any signal failure.

The BSIA is continuing to raise awareness of NGN and call-routing issues through regional and technical meetings, seminars and other dedicated events. Crucially, a support service is available to member companies who have experienced (or are now experiencing) signalling failures.

Links have also been nurtured with the communications industry forum NGNuk, a debating focal point established to provide communication providers and OFCOM with a central point of contact for addressing issues linked with NGNs and Next Generation Access (NGA) across the UK.

The BSIA is still seeking an answer to the maximum network delay expectations – a fundamental issue addressed over the past few years.

Memorandum of Understanding

Just prior to Christmas, the BSIA, the FIA and the TSA agreed to work together on ensuring that members of all three trade bodies are represented and supported in discussions focused on telecommunication changes.

By dint of a Memorandum of Understanding, these organisations are looking at a joined-up approach for communicating with OFCOM and the telecoms providers to ensure consistency of message between all three organisations. The ‘one voice’ tactic also puts the full weight of the collective memberships behind those communications.

It’s a development that can only be a good thing for the alarms sectors in the security, fire and telecare/telemedicine spaces.

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Project Griffin: a milestone in counter-terrorism awareness

Thursday 17 January 2013 was memorable but not wholly for pleasant reasons. From a negative perspective, the World Bank cut its growth forecast for the global economy while yet another UK High Street institution – this time DVD rental specialist Blockbuster – was hurtling towards administration.

That sad news was prefaced by horrifying breakfast time drama engulfing London’s Wandsworth Road as a helicopter crashed into a tall building in the midst of fog-laden skies. Two deaths would be confirmed by the emergency services. A tragic start to the New Year in central London.

Thursday 17 January 2013, though, also witnessed the City of London Police’s 100th Griffin Awareness Day – undoubtedly a magnificent milestone for a groundbreaking counter-terrorism awareness initiative, the influence of which has spread far and wide since its inception in 2004.

Project Griffin: the background

Project Griffin was devised by the City of London Police and brought forward as a joint venture with the Metropolitan Police Service. The remit was simple yet vital: to educate and advise security managers, security officers and the myriad employees of public and private sector organisations based across the capital on counter-terrorism, crime prevention and security issues.

In essence, Project Griffin provides an official channel through which the police service can share and update crucial information relating to security and crime prevention. There’s an ongoing desire to raise awareness of current terrorist and crime issues, gather intelligence and share information, build and maintain effective working relationships and seek Best Practice solutions to defeat would-be terrorists.

As a by-product of all this, a key goal is to maintain trust and confidence in the police and other authorities while at the same time empowering members of the community to be bold in reporting what they believe is suspicious activity. Laudable goals one and all, I’m sure you’ll agree.

In the wake of rightly being dubbed “an unqualified success” in London, Project Griffin earned recognition as representing national Best Practice and was rolled-out by a host of police forces (Merseyside and North Yorkshire among them) to benefit cities and communities the length and breadth of the UK.

Griffin’s influence even spread overseas, with plaudits emanating from as far afield as the United States and Australia.

The Awareness Days are one of four main strands comprising Griffin’s operational framework – the others being online refresher modules, regular Bridge Calls and emergency deployments of registered personnel.

Awareness Days are staged locally by participating police forces to introduce ‘Concept Project Griffin’, establish relationships and facilitate networking forums. They focus on how people can recognise, respond to and report suspicious activity and behaviour.

Importantly, they also assist and prompt all those taking part to think about their own procedures when dealing with certain types of incidents and emergencies in a given locality.

Cross-Sector Safety and Security Communications programme

Let’s not forget that Griffin provided a base point for the concept around which the hugely successful Cross-Sector Safety and Security Communications programme was built to serve the London 2012 operations. From a law enforcement perspective, the latter stands as a shining legacy of the Olympics.

With all of this in mind it was only right that, on the evening of this milestone day for Project Griffin, an awards event was orchestrated by the City of London Police to honour those who’ve actively furthered the scheme’s credentials.

Deserving of so much credit are Don Randall MBE – current chairman of the Project Griffin Executive Committee and co-founder of the whole initiative – as well as Jim Busby (executive head of NaCTSO) and senior police officers Ian Dyson, Richard Morris and Paul Crowther. As the new chairman of the London Project Griffin Board, Graham Bassett will also be a tremendous force for good.

Project Griffin is all about the police service, the business community and private sector security companies working in genuine partnership. A partnership underpinned by co-operation, of course, but also that commodity which is most priceless – absolute trust.

It’s the very embodiment of convergence. The convergence of like-minded souls. Like-minded souls determined to protect us from harm.

Here’s to Griffin’s next milestone.

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Is the security industry heading towards a legislative cliff?

Brian Sims and Bobby Logue canvass UK security industry leaders’ opinions on why swift primary legislation is going to be so important for the future roadmap of private sector regulation.

At the conclusion of the Public Bodies Review by the UK Government (which focused on creating greater transparency around all public bodies), the Government – in consultation with the security industry – agreed that the Security Industry Authority (SIA) should be reformed.

In November 2012, the Home Office began consultation on the future of the regulated UK private security sector. Key to the changes suggested by the politicians was the formation of a new regulatory body which requires primary legislation to take effect.

Key changes include the licensing of security companies, the idea that the Approved Contractor Scheme (ACS) may become an industry-led Hallmark Scheme and that the security industry itself could be vested with direct responsibility for skills development.

Some of the proposed changes don’t in fact require primary legislation, but key areas of the proposed changes do.

Warning from industry leaders

Now, industry leaders have warned that, without primary legislation materialising before the next General Election, the private security industry faces the possibility of sliding off a legislative cliff.

A concerned James Kelly, chairman of the Security Regulation Alliance and the CEO of the British Security Industry Association, commented: “The BSIA recently collated responses from across its membership to the Home Office consultation on the proposed new regulatory regime. It was noted and accepted that the main substance of the consultation document reflected the key proposals submitted to the Home Office by the Regulator – to which the BSIA and its partners in the Security Regulation Alliance had contributed. There was, however, one notable concern: the current absence of any provision for the scheduling of primary legislation.”

Kelly continued: “The BSIA, along with its partners in the Security Regulation Alliance, believes that the efficacy of the proposed new system of regulation depends wholly on the requisite primary legislation. Without this, the proposals will be ineffectual, and it will represent a missed opportunity to build constructively on the industry-Regulator-Government consensus achieved to date.”

Elaborating on this point, Kelly went on to state: “Indeed, the credibility of the Home Office’s recent industry-wide consultation, which states that such legislation will be introduced – but there is silence on the timing of it – will be undermined in the absence of such primary legislation. Accordingly, it’s imperative that the relevant primary legislation, giving effect to the Security Industry Authority’s successor body and conferring enforcement powers on that body to challenge businesses that fail to comply with the terms of their licence, is scheduled at the earliest possible date within this Parliament.”

Sense of cautious optimism

Commenting on behalf of The Security Institute and its membership, chairman Mike Bluestone CSyP said: “It’s well over two years since the formation of the Security Regulation Alliance. That body was established in the autumn of 2010 as a combined security sector response to the Government’s announcement at the time that the SIA was to be abolished along with hundreds of other ‘Quangos’ [ie Non Departmental Public Bodies or NDPBs].”

Bluestone explained: “The Security Institute was a founder member of the Security Regulation Alliance. I’m proud of the role that the organisation has played to date in contributing to the work of the Alliance, and in particular to the SIA’s Strategic Consultation Group (SCG). The SCG was, of course, the brainchild of Baroness Ruth Henig who, until earlier this month, was chairman of the SIA. To the surprise of many of us, and despite her outstanding leadership, Baroness Henig’s tenure as SIA chairman was not renewed. We do of course wish the new acting chairman, Bill Matthews, every success in this important role, and look forward to working with him.”

Bluestone also said: “There’s a sense of cautious optimism that the move towards a new regulatory regime centred on business licensing will be completed sooner rather than later. One reason for the ‘cautious’ element in this optimism is the ongoing delay in the passing of the necessary primary legislation. Primary legislation is essential in order to give the new regulatory regime the required mandate to operate fully, including new and essential enforcement powers which will be needed to oversee licensed businesses as opposed to individuals.”

Concluding his statement, Bluestone explained: “Let us hope that the assurances being given by the Government to pass that legislation materialise very soon. Those of us who have the responsibility of consulting with the SIA and the Home Office on a regular basis will certainly not rest until that legislation is passed and the new regulatory regime is in place. The UK simply cannot afford to let the future regulation of such a vital industry be allowed to hang in the balance for much longer.”

IPSA: supporting the case for reform

Also voicing strong opinion on this vital matter is Mike White, chairman of the International Professional Security Association (IPSA).

“You could be forgiven for thinking that the recently ended Home Office consultation around the future regulation of the private security industry was, in real terms, Hobson’s Choice given that one option was to do nothing, a second was to remove all regulation completely and the third was the wonderfully drafted description of ‘a phased transition to a business regulation regime’,” said White. “Having been part of the consultation on the future of regulation for some time now, IPSA supports the case for reform and, specifically, the need for business regulation. However, we do have concerns.”

White continued: “For any business regulatory regime to have meaningful credibility, there will need to be suitable and sufficient enforcement powers enshrined within the process. These will need to include proportionate measures that could range from cautions, improvement notices and fines up to the ultimate sanction of the revocation of a company’s licence to trade in the industry. It’s our understanding that, for these powers to be guaranteed, there’s a need for primary legislation to be passed by Parliament. However, Government business managers only point to a vague offer of an opportunity of some Parliamentary time sometime in the final session – most probably 2014 – just a year before the next General Election.”

White went on to state: “This is not good enough, and is arguably an insult to an industry that’s actively seeking to enhance its professionalism, drive out – and keep out – criminality and which has positively embraced the need for change. The Private Security Industry Act 2001 stumbled through Parliament at the end of a Parliamentary session. We mustn’t let that happen again.”

IPSA’s chairman explained: “We support our colleagues in the industry with similar misgivings, and join them in calling upon Lord Taylor and the Home Secretary to grasp this opportunity as proactively and positively as the security industry has and confirm a date when draft primary legislation will be put up for debate. This must be well in advance of 2014 when MPs will inevitably be starting their General Election campaigns and their thoughts will be elsewhere.”

In conclusion, White stressed: “This is an opportunity to shape our industry for the next 20-plus years, and it needs to be underpinned by well thought out, fit for purpose legislation that ‘does exactly what it says on the tin’.”

Brian Sims (media solutions manager, UBM Live Security and Fire Portfolio) and Bobby Logue (managing director, Interconnective)

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Info4Security End User News: Fighting crime in the community

Once again, it’s great to see the Home Office supporting the victims of crime. Rightly, the politicians have also honoured crime fighters at a point when community safety is in sharp focus. 

Continuing that theme, congratulations to the Facewatch team on another excellent crime-solving initiative

Also very pleasing to see is the latest crackdown on illegal activity in the night-time economy following enforcement operations carried out by the Met Police in tandem with the Security Industry Authority. 

Speaking of private security sector regulation and its future, make sure you read an excellent Opinion article by Professor Mark Button on the latest round of Government consultations. 

Interesting to note is the latest Foreign and Commonwealth Office statement on UK security companies operating overseas and the Home Affairs Select Committee’s stated desire to see a Royal Commission tasked with examining current drugs policy

Before the seasonal festivities begin, it’ll be worth your while making time to scan the latest blogs from The Security Analyst (on PSIM), The Networker (where the focus is critical infrastructure protection) and The Core Thinking (TUPE for security personnel). There’s also a regulation update courtesy of the SIA’s CEO Bill Butler. 

Looking towards developments in the New Year, here at UBM Live we’re very excited to announce that Info4Security.com will soon be migrating into a new online community designed specifically to serve the business needs of the global security and fire sectors. 

In 2013 and beyond, IFSEC Global.com will showcase the knowledge and capabilities of the very brightest and best professionals in those environments. We very much look forward to you joining our community in January and lending your voice to the debate. 

In the meantime, Thank You again for your loyal readership in 2012. 

Let me take this opportunity to wish you a very Happy New Year. 

The Future of Regulation: ‘The Good, The Bad… and the Too Little to Determine’

Hugely respected senior academic Professor Mark Button offers a personal view on proposed changes to regulation of the private security sector in England and Wales 

Home Office: ‘Victims of crime must have their say’

Victims of antisocial behaviour and low level crime will be able to have their say on the out-of-court punishments of offenders, the Home Office has announced 

Intruder alarms: BSIA, TSA and FIA agree MoU on telecoms changes

Current telecommunication changes to both landline and mobile networks in the UK as they affect alarms are being addressed by the BSIA, the FIA and the TSA 

The Security Analyst: PSIM’s true value lies in incremental gains

The benefits of Physical Security Information Management are being realised by end users calculating their ROI, as Jamie Wilson explains in his final blog of 2012 

IQ approved by Ofqual to offer Functional Skills

Industry Qualifications’ accreditation has been extended by regulator Ofqual such that the organisation can offer qualifications in Functional Skills 

The Core Thinking: ‘Why the bare minimum isn’t enough for TUPE success’

Peter Webster focuses on the Transfer of Undertakings (Protection of Employment) Regulations, and in particular the positives that can be derived by all parties involved 

FCO adopts new standard for private security companies

The British Government intends to adopt PSC1 as the standard for private security companies “working on land in complex and high risk environments overseas” 

Ten video surveillance trends for 2013

IMS Research has issued its fourth annual Video Surveillance Trends White Paper, this time looking ahead to 2013 

Lodge Service introduces bespoke monitoring facility

Lodge Service, the £22 million UK security group, has opened a dedicated signal and services monitoring facility in Accrington, Lancashire 

Home Affairs Committee calls for Royal Commission to examine UK drugs policy

After a wide-ranging and in-depth inquiry lasting a year that examined all areas of UK drug policy, the Home Affairs Committee has called for a Royal Commission on the issue 

Brian Sims
Media Solutions Manager
UBM Live Security and Fire Portfolio

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Info4Security End User News: Plans unveiled for future regulation of UK’s private security sector

Professionalism in any business sector is underpinned by regular training and, ultimately, career development

That being the case, it’s particularly pleasing to see the latest initiatives realised by forward-thinking organisations Industry Qualifications and Mercury Training Services

In a similar vein, if you’re in the Glasgow area next week you can witness at first hand The Security Institute promoting professionalism and Best Practice to both current and potential members alike. 

The Government has begun consultation focused on the future of regulation in the private security sector. Make sure your views are communicated! 

MITIE Group plc’s latest set of financials reveal strong revenues for the six months to 30 September 2012, while some of the company’s security staff are now ‘Forensic Technicians’

It’s interesting to note the strong views held by the BSIA on the next steps that ought to be taken by the recently-elected Police and Crime Commissioners

Also, learn more about Physical Security Information Management and what’s driving the discussion in this space

Do check out the 2012 Security Excellence Awards video, scan the best read stories on Info4Security for October and view the latest blog from The Forensic Technologist

By the way, make sure you play your part in selecting Security’s Top 40 in celebration of four decades of IFSEC International

Plans unveiled for future regulation of UK’s private security sector

Plans to make private security businesses across the UK more accountable for quality and standards have now been unveiled by the coalition Government 

The Forensic Technologist: beware of the hackers

Simon Placks reviews Best Practice when it comes to investigating any hacking incident perpetrated against the corporate network 

Corps Security sows seeds of success with apprenticeships programme

Corps Security has announced plans to expand the scope of its apprenticeships programme and attract even more young people into the security sector 

SMEs and changes to the Data Protection Act

Bill Farmer outlines what the proposed changes to the EU’s Data Protection Regulations in 2014 will mean for SMEs, and why it’s so important those changes are addressed 

Strong revenue and earnings growth at MITIE

MITIE Group plc has unveiled its interim financial results for the six months to 30 September 2012 which reflect “strong revenue and earnings growth” 

New Prisons Bill set to block mobile phone use

A Parliamentary Bill providing new powers to block mobile phone signals in prisons has been the subject of a second reading in the House of Lords 

Security Excellence Awards 2012: the video

Watch highlights from the 2012 Security Excellence Awards including interviews with some of the industry’s leading professionals 

PCCs “must consider private sector outsourcing to achieve election pledges”

Members of the BSIA’s Police and Public Services Section believe that newly-elected Police and Crime Commissioners must work together with the private security industry to achieve their pre-election pledges 

Key trends driving PSIM discussions

Darren Chalmers-Stevens continues his series of PSIM-based commentaries with an overview of key trends informing the debate 

Recruitment event to be run by The Security Institute in Glasgow

The Security Institute is running an education and recruitment event in Glasgow on the afternoon of 29 November. Honorary Fellow Brian Sims has the detail 

Until next time 

Brian Sims
Media Solutions Manager
UBM Live Security and Fire Portfolio

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Info4Security End User News

Last Thursday witnessed the Security Industry Authority’s latest (and extremely informative) Stakeholder Conference

At conference, there were speeches from Lord Taylor of Holbeach and the Regulator’s chairman Ruth Henig, who spoke in the wake of a controversial Home Office decision which will see the Baroness leaving the SIA come January. 

Elsewhere, the Government has introduced new rules aimed at preventing the misuse of surveillance powers while Ernst & Young energises comment on the EU data protection proposals

The Police and Crime Commissioner elections take place on 15 November, of course, and you can now view the candidate listings online before making your choices. 

Speaking of policing, do check out the forward-thinking strategic crime reduction partnership formed by Crimestoppers, Facewatch and ACPO

Also well worth your reading time are the latest blogs courtesy of The Training Platform (focused on social media) and Memoori (which reviews the physical security business sector). 

In the guarding sphere, we’ve interviewed Sodexo’s Simon Pears and Bill Freear, the managing director at Pilgrims Group

Last, but by no means least, there’s the fantastic news announced by the organisers of this year’s 100 in 100 campaign to drive new apprenticeships across the security sector. 

SIA Stakeholder Conference 2012: ‘Standards, Professionalism, Accountability’

The 2012 SIA Stakeholder Conference featured presentations from key individuals and a panel discussion involving members of the Board 

CBI: “Bring Trade Union laws into line with the modern workplace”

CBI deputy director-general tells business leaders of the challenges faced by companies and Trade Unions in the modern workplace 

The I4S Interview: Simon Pears, Secure by Sodexo

Brian Sims talks to Simon Pears about the security solutions market, diversity and the future of law enforcement 

Video Surveillance as a Service must provide ‘more for less’

Video Surveillance as a Service (VSaaS) must provide ‘more for less’ in order to grow the sector, according to IMS Research 

Social networking sites – what’s all the fuss about?

Can you afford to ignore the lure of social networking? Ken Livingstone and Amy Burrell explain why sites like LinkedIn, Facebook and Twitter are now a vital element in today’s education and business landscapes 

ENISA report shows increase in national cyber security exercises

Cyber security agency calls for an increase in public-private co-operation to tackle cybercrime 

The I4S Interview: Bill Freear, Pilgrims Group

Brian Sims chats with Pilgrims Group’s managing director Bill Freear about recent developments in the security marketplace 

Crimestoppers, Facewatch and ACPO form strategic partnership

Crimestoppers, Facewatch and ACPO agree to share technology and improve the tools available for crime reduction 

IHMA welcomes new international standard for authentication solutions

The first international standard to provide guidance for businesses on protecting their products from counterfeiters is available 

MITIE awarded five-year FM contract at Sky

MITIE secures a contract to provide integrated FM for BSkyB, the UK’s largest entertainment and home communications company 

Until next time 

Brian Sims
Media Solutions Manager
UBM Live Security and Fire Portfolio

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Info4Security End User News

To say that we’ve had a busy time of late at UBM Live’s Security Portfolio would be something of an understatement! 

First of all, there was the inaugural edition of the Global Security Summit, which ran at London’s Olympia on 10-11 October. 

Attendees at the highly successful show’s conference sessions heard from Deputy London Mayor Kit Malthouse (on apprenticeships), Security Industry Authority CEO Bill Butler, LOCOG’s head of security Andrew Amery and Ian Pearson (who gave a fascinating presentation on likely future threats to security). 

Another packed session at conference, meanwhile, focused on the policing of the London riots in August 2011. 

Then, last Wednesday, it was time for the 2012 Security Excellence Awards. Check out the category winners and take a look at our image gallery of what was truly a superb evening. 

You can also read about the Building The Future Special Award presented to Baroness Ruth Henig at the end of the main ceremony. 

In the guarding sphere, business realignment is taking place at Securitas while Ward Security rightly celebrates Investors in People Gold accreditation. Also, make sure you read Corps Security CEO Peter Webster’s latest blog in The Core Thinking strand. 

Speaking of blogs, we’ve just started another one entitled The Maritime Security Consultant. It’s scripted by MAST’s Philip Cable. 

In addition, we’ve just published the results of Hewlett-Packard’s latest study on cybercrime

Securitas targets customer needs in realignment move

Securitas is introducing cost-saving measures for “better alignment” with its future customers’ needs and expectations while also continuing its investments in new technologies 

Police force pays £120,000 penalty after data theft

Greater Manchester Police has paid £120,000 after being found by the Information Commissioners Office to have breached data protection rules 

Security Excellence Awards 2012 – winners announced

The winners of the 2012 Security Excellence Awards were unveiled on a glittering evening at London’s Hilton Hotel, Park Lane 

The Core Thinking: the security industry – half a world away

Peter Webster talks about Corps Security’s operation in a country where violence and criminality are more commonplace than in the UK: Papua New Guinea 

How NFC smartphones will revolutionise access control and the workplace

NFC smartphones are changing the way we think about access control. The bring-your-own-device trend is driving this, says Harm Radstaak 

Why end users should be honest about the role of CCTV surveillance

Public confidence in surveillance would benefit from openness about the role of CCTV. Rob Ratcliff asks if crowd-sourced CCTV mapping could help 

Cyber crime costs rise nearly 40%, attack frequency doubles

Hewlett-Packard has unveiled new research indicating that the cost and frequency of cybercrime have both continued to rise for the third straight year 

Manufacturing businesses most exposed to fraud reveals global study

Almost nine out of ten (87%) manufacturing businesses were affected by fraud in the last 12 months, according to new figures from the Kroll Advisory Solutions Global Fraud Report 

Explore England and Wales crime figures by region 2003-2012

Crime in England and Wales has fallen by 6%. Explore the data to see where crime is coming down with our interactive tools 

Baroness Ruth Henig recognised for contribution to security sector

The Security Industry Authority’s chairman is the recipient of a Building The Future Special Award for her “outstanding contribution to the security business sector” 

Until next time

Brian Sims
Media Solutions Manager
UBM Live Security and Fire Portfolio

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