LOCKEN UK has just achieved ISO 9001:2008 certification for its cable-free access control solution and services.
This official ‘seal of approval’ bears testament to the strategy that the company has spearheaded ever since its inception in 2003. Certification demonstrates the LOCKEN Group’s commitment to deliver service excellence and reflects the quality of the solution, while enabling the company to affix a recognised hallmark to its expertise.
“This success is down to the involvement of the entire team,” commented Arnaud Flecchia, the company’s CFO. “Their engagement during the process clearly demonstrates that our ability to offer high-quality services is also driven by the synergies and effective communication in place within the company.”
The backbone of LOCKEN’s quality policy revolves round four pillars which aim at constantly enhancing customer satisfaction and the effectiveness of its organisational structure, encouraging mutually-beneficial relationships with partners, winning over new markets, gaining competitive advantage through innovation and obtaining superior performance through an entrepreneurial internal mindset.
In conversation with Risk UK, Arnaud added: “We’re very pleased to obtain ISO 9001 certification as it represents an additional strategic element that serves as an official testimony of quality and thereby enables us to better pursue our business development with major multi-site operators and large corporations.”
Stéphane Conreux, LOCKEN’s CTO, stated: “This external recognition symbolises our organisation’s ability to deliver superior performance for our customers and offers a strong guarantee of the excellence of our daily operational work in satisfying their needs.”
Created by the International Organisation for Standardisation, ISO 9001 is the most internationally recognised standard for Quality Management Systems, representing almost 72% of the total number of certificates issued on a global basis. The standard ratifies and guarantees that a given organisation’s products and services are among the best in the world.
SGS – the inspection, verification, testing and certification company – was chosen by LOCKEN to certify the company’s performance as it’s recognised as the global benchmark for quality and integrity.