The hard work and achievements of 15 outstanding security professionals have been recognised in the national round of this year’s British Security Industry Association (BSIA) Security Personnel Awards, which were presented at the Association’s exclusive Annual Luncheon held at the London Hilton, Park Lane on Wednesday 16 July.
Her Rt Hon Baroness Smith of Basildon – Shadow Home Affairs Minister for Private Security – presented the prestigious awards which provide an exclusive platform to showcase the excellence and outstanding performances displayed by employees of BSIA member companies.
Currently in their 16th year, the BSIA’s Security Personnel Awards are presented in five key categories: Service to the Customer, Outstanding Act, Best Newcomer, Best Use of Technology and Best Team.
In 2014, the Judging Panel was chaired by Professor Martin Gill (director of PRCI) and included Brian Sims BA (Hons) Hon FSyI (Editor of Risk UK) and Bobby Logue, managing director at Interconnective.
“The BSIA is always keen to ensure that the efforts and talents of personnel who make invaluable contributions towards maintaining high standards in our industry are not overlooked,” commented James Kelly, CEO of the BSIA. “The awards give us the opportunity to recognise and reward individuals and teams that continue to exceed our expectations year upon year.”
James Kelly: CEO at the BSIA
Kelly continued: “This year in particular we received a large amount of exceptional nominations, making the appointment of this year’s winners even more difficult than usual. Our 15 winners encompass the value of the security industry, demonstrating intelligent and innovative uses of technology and teamwork, unrivalled customer service and commendable acts of bravery. We’re extremely proud to have them working within our industry.”
The awards would not be possible without the support of Camberford Law plc, specialist insurance brokers to the BSIA and the private security industry, who have sponsored them since their inception.
David Ottewill, the managing director at Camberford Law plc, explained the value of the BSIA’s Security Personnel of the Year Awards. “So often, good work goes unnoticed by the public and industry at large. We want to recognise the hard work and achievements of these high calibre professionals. We are very proud to be associated with the BSIA’s Awards and the talent displayed by the winners.”
BSIA Security Personnel of the Year Awards: The 2014 National Winners
Service to the Customer
Roger Vanhinsbergh: City Security Services
Roger is employed by security company City Security Services, and has worked on a contract for one of the company’s clients – Horsefair Shopping Centre – for over seven years. He was nominated for the award by his managers for being the ‘lynchpin’ of security operations at the shopping centre.
Since starting on the contract at Horsefair, Roger has consistently continued to exceed the high standards that are required of him. Through his hard work, commitment and willingness to ‘go the extra mile’, Roger has gained the respect and gratitude of the Horsefair Shopping Centre’s customers and its management team.
Leonard Brownsword: Corps Security
Leonard has worked in the security sector for over 12 years and has been a senior site supervisor with Corps Security for over a year. He has been nominated for the award by his managers for being an extremely hard working individual who has very good rapport with the staff, regular visitors and contractors on site.
Leonard works for Corps Security’s client Joint Service Adventure Sail Training Centre and has been looking after its site for a number of years. As site security supervisor, Leonard regularly provides a service ‘above and beyond’ his remit that ensures the security of all staff, visitors and assets. He’s always helpful, courteous and enthusiastic and described as someone who delivers results.
Kim McCarron: UniTrust Protection Services (UK)
Kim currently works for security company UniTrust Protection Services (UK) after having worked with BNP Paribas Securities Services for nearly seven years. Kim was nominated for the award by her managers in recognition of her professional attitude and commitment to her role.
Demonstrating a proactive approach to the job, Kim effectively deals with a wide range of staff and visitors on a daily basis. She caters for all their individual needs and understands the requirement for balancing effective security policies and procedures with bespoke customer care and service. This has been supported on a number of occasions by positive customer feedback.
Gary Douglas and Ajaz Ahmed: Securitas Security Services
Gary and Ajaz work for Securitas Security Services. For several years, they’ve operated in tandem on a contract with WYCA (the West Yorkshire Combined Authority).
They were nominated for the award by their managers for their quick thinking and immediate reaction to a sexual assault at a bus station where they were on duty.
Gary Douglas and Ajaz Ahmed from Securitas Security Services
Gary and Ajaz showcased their excellent vigilance when witnessing a male following a female into the women’s toilets. Responding immediately, they followed the gentleman into the toilets where, on their arrival, the male fled the scene. It was apparent that the female in question had been sexually assaulted by the male.
Both Gary and Ajaz escorted the woman to the Security Office where they proceeded to contact the police.
A week later, Ajaz was on duty when he recognised the male in question had returned to the bus station. He discreetly monitored the male while contacting the police, who subsequently arrived and arrested the man.
Robert Smith: VSG
Robert works for security company VSG and has been a key member of the security team at The Mall in Maidstone for just over a decade. He was nominated for the award by his managers following an incident in which a 15-month old girl was taken seriously ill at the site.
A mother and her infant daughter were shopping at The Mall when her daughter had a fit and stopped breathing. Without any hesitation, Robert acted fast to clear her airways and help lower her temperature before handing her over to the ambulance services.
Robert’s quick thinking led to the saving of the baby’s life.
Dean Baverstock: The Westgrove Group
A security supervisor for The Westgrove Group, Dean Baverstock has been working on a selection of the Group’s Midlands portfolio contracts for over a year. He was nominated for the award by his managers because of unrivalled passion for his work and a “hunger to succeed”.
Dean began his career with The Westgrove Group as a relief cleaner but quickly progressed to security officer level and then to security supervisor in little over a year. He liaises confidently with clients at all levels and is mentoring and passing on knowledge to other new recruits.
Dean has achieved a great deal of success in a short space of time and is currently working his through the Westgrove Group’s staff development programme.
Karl Smith: VSG
An employee of VSG, Karl has been working on a contract for one of the company’s clients – The Kingdom Shopping Centre – for just under a year. He was nominated for the award by his managers because of his commitment to the role and the fact that Karl is a “valuable asset” to his team.
Having just begun his career in security with very little knowledge of the industry, Karl has shown that he’s prepared to learn his role quickly and shows commitment to The Kingdom Shopping Centre Team by providing support to the site when additional manpower is required.
Emilija Zemaitaityte: VSG
Emilija has been working with VSG’s London-based client Credit Suisse for just over 18 months and was nominated for the award by her managers because she has not only established herself in a core security position, but has also risen quickly through the ranks to become acting Control Centre operator.
VSG’s Emilija Zemaitaityte accepts her Best Newcomer Award from the Baroness
Having just started her career in the security industry, there is evidence to show that Emilija will dedicate her career to security for the long term. She is always keen to develop her security knowledge, and her enthusiasm and dedication to the company shows in her commitment to her role.
Best Use of Technology
Garry MacLean: Securitas Security Services
Garry has worked with Securitas client Scottish Power for over five years now, and was nominated for the award by his managers for the initiative he shows and his dedication to his role.
Securitas’ Garry MacLean receives his national award in the Best Use of Technology category
As a controller in the Scottish Power Security Control Room, Garry is responsible for monitoring the images from over 700 CCTV cameras and seven alarm systems covering 42 sites.
Throughout his time in the Control Room, Garry has been instrumental in pushing forward the quality of service delivery provided to Scottish Power. He is seen as the key trainer within the Control Room and will dedicate his own time to training up members of staff and ensure they have all the prerequisite skills to carry out the demanding roles they’re required to undertake.
Joe Palmer: VSG
Joe Palmer won the award for Best Use of Technology in the Midlands heat of the British Security Industry Association (BSIA) Regional Security Personnel Awards.
In 2013, Joe was appointed to lead a Crime Line and Data Analysis Team tasked with establishing a solution capable of gathering data reported by telephone and e-mail (and with the ultimate goal of using this to pro-actively tackle organised crime).
Joe Palmer of VSG receives his award from Baroness Smith of Basildon
Joe has displayed “an unwavering desire” to always be one step ahead of the complex fraudster within a constantly challenging retail security environment.
Commando Training Centre Team: Corps Security
Members of the Commando Training Centre Team work for Corps security and are currently contracted to provide security services for client The Commando Training Centre Royal Marines. This is a 27-strong team of individuals who continue to deliver an exceptional service to the client.
The Training Centre is a complex and extremely busy site that has a diverse range of tenants, workers and visitors, all of whom produce their own particular security challenges.
A representative from the Commando Training Centre Team at Corps Security proudly receives the Best Team trophy
The team from Corps Security is able to multi-task and deal with all of these challenges in a professional manner, as well as securing the area during high profile events.
IKEA Milton Keynes Team: VSG
The IKEA Milton Keynes Team is a group of seven strong and determined security officers described as “an outstanding group of individuals” who “excel at every part of their role”.
The team has an excellent relationship with the client which is supported by the plethora of compliments they receive on a weekly basis.
A representative from the IKEA Milton Keynes Team at VSG pictured with Baroness Smith
The team uses its collective retail security knowledge and experience to educate and support other IKEA Risk UK teams and IKEA co-workers. This naturally raised awareness within the IKEA Milton Keynes store and also brought a real sense of ownership and understanding to the store. Recently, the Milton Keynes site has been identified as a store of excellence in the UK, and the VSG team has played an important role in the store achieving this title
National Distribution Centre Team at Magna Park: VSG
Members of the team have been excelling on this contract for the Midlands-based client across a number of years.
The eight-strong team represents a committed group of individuals who continue to exceed the standards required of them.
The team has been through a number of changes since beginning to operate on site but the individual members continue to support each other in various different ways, whether that be in relation to shift cover or dealing with difficult issues and/or situations.