Tag Archives: Securitas Security Services

BSIA Chairman’s Awards honour outstanding contributions to the security world

Pauline Norstrom – the newly-elected chairman of the British Security Industry Association (BSIA) – has personally recognised the significant contributions made by five individuals and organisations to the ongoing success of the UK’s private security sector.

Presenting the 2014 Chairman’s Awards during the Association’s Annual Luncheon at the London Hilton, Park Lane on Wednesday 16 July, Norstrom selected winners in the following categories: Contribution to Exporting, Contribution to Standards, Contribution to Training, Contribution to the Community and Promoting the Industry.

Contribution to Exporting: Ian Moore (Elmdene)

The Chairman’s Award for Contribution to Exporting was presented to Ian Moore of Elmdene. With an export career spanning 20 years, Moore has made a positive contribution to the international growth of a number of businesses.

Ian Moore of Elmdene accepts his trophy from BSIA chairman Pauline Norstrom

Ian Moore of Elmdene accepts his trophy from BSIA chairman Pauline Norstrom

In 2003, he founded Detector Technologies and oversaw the company’s growth from a start-up to becoming an international business with offices in the UK, Australia, Dubai and South Africa all in just six years.

A long-term contributor to the BSIA’s Export Council, Moore’s expertise continues to help new exporters gain a foothold in overseas markets.

Contribution to Standards: Robbie Calder (Broadland Guarding)

The Chairman’s Award for Contribution to Standards was presented to Robbie Calder of Broadland Guarding, who was recognised for his contributions to the development of training standards requirements for Security Industry Authority licenses relating to CCTV operators.

As the main BSIA representative on many revisions of BS 7958 (CCTV Management and Operations) and BS 8523 (Management and Operation of Warden Schemes), Calder has continued to promote Best Practice and improve quality of service delivery in these areas.

Robbie Calder: proud recipient of the Contribution to Standards Award

Robbie Calder: proud recipient of the Contribution to Standards Award

As chairman of the BSIA’s Police and Public Services Section, Calder has also represented the Association at various Parliamentary round table meetings, ensuring that our industry’s capabilities are both recognised and respected.

Contribution to Training: PHS Group Training Department/PHS Datashred

The Chairman’s Award for Contribution to Training was presented to PHS Group Training Department/PHS Datashred in recognition of the organisation’s efforts to develop recognised training schemes for the Information Destruction Sector.

As the first organisation in the UK to be awarded accreditation from Skills for Security for Information Destruction Operations, PHS Datashred has worked together with the wider PHS Group’s Training Department to develop an in-house training course designed to further enhance the quality of service provided to customers and the wider public alike.

PHS Datashred won the Chairman's Award for Contribution to Training

PHS Datashred won the Chairman’s Award for Contribution to Training

Recently, the Group has opened the PHS Academy – a dedicated training and development centre in Gloucester which houses the delivery of this course.

Contribution to the Community: David Bone (Securitas Security Services)

The Chairman’s Award for Contribution to the Community was presented to David Bone of Securitas Security Services who, as an active member of the organisation’s Community Team since 2008, has dedicated countless hours to the company’s fundraising and community events programmes.

Bone’s contributions have made a difference to various local and national charities, including the Poppy Appeal and St Theresa’s Hospice, with events raising over £31,000 in total.

David Bone of Securitas Security Services collects the Contribution to the Community Award

David Bone of Securitas Security Services collects the Contribution to the Community Award

Organising security for charity events, as well as celebrity appearances, are key elements of Bone’s contributions, and he pledges to “continue to build and maintain excellent community links while encouraging others to take part in delivering the Securitas Community Spirit.”

Promoting The Industry: Simon Banks (CSL DualCom)

Finally, the Chairman’s Award for Promoting the Industry was presented to Simon Banks of CSL Dualcom for his fantastic work on the 100 in 100 Apprenticeship initiative.

A driving force behind the success of the annual scheme (which aims to place 100 new security apprentices in the sector in just 100 days), Banks has been instrumental in its success, which has so far seen over 1,800 young people placed in security careers. These new recruits have included installers, engineers, technicians, customer service personnel and locksmiths.

The BSIA Chairman's Award for Promoting The Industry was won by Simon Banks of CSL DualCom

The BSIA Chairman’s Award for Promoting The Industry was won by Simon Banks of CSL DualCom

Inspired by his own experiences as an apprentice, Banks believes that the continued recruitment of young people into the security sector is crucial for maintaining the industry’s professionalism while also helping to avoid a potential skills gap in a few years’ time.

Commitment to enhancing the quality of UK security

Speaking about the Chairman’s Awards, Pauline Norstrom said: “It’s a great pleasure that one of my first tasks as chairman of the BSIA is to recognise and reward the significant and lasting contributions made by these dedicated individuals and companies. Their commitment to improving the reputation and quality of our industry is admirable, and I shall look forward to building further on these achievements in my next two years as BSIA chairman.”

Companies interested in BSIA membership can find out more about the many benefits of belonging to the Association – including the annual award presentations – by visiting: http://www.bsia.co.uk/join-the-bsia

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Security companies taking hands-on role in recruitment ahead of Glasgow 2014

Security companies in Scotland are raising the profile of security as a viable career choice for jobseekers in a new project launched today.

Launched via teleconference and involving over 100 participants from across Scotland, ‘Security Works: Scotland’ is a joint project between the British Security Industry Association (BSIA) and Jobcentre Plus, part of the Department for Work and Pensions (DWP).

The project aims to assist security recruiters by educating Jobcentre Plus staff on the wide-ranging careers available within the security sector, with the ultimate goal of ensuring that the right candidates are put forward for security roles.

Every Jobcentre in Scotland will be taking part in the two-week project, which is to consist of a series of teleconferences as well as a number of opportunities for Jobcentre Plus staff to visit BSIA member companies and witness first-hand the varied tasks that successful candidates could end up fulfilling.

Forefront of the recruitment process

Trevor Elliott, director of manpower and membership services at the BSIA, took part in today’s launch event.

“As the Trade Association representing the UK’s private security sector, the BSIA is delighted to be involved in the ‘Security Works: Scotland’ project,” explained Elliott.

“Actively engaging with Jobcentre Plus staff will place our industry at the forefront of the recruitment process. Raising awareness of the wealth of opportunities within our sector will ultimately ensure that the appropriate calibre of candidates is put forward for security roles.”

Trevor Elliott of the BSIA

Trevor Elliott of the BSIA

Robert Mckay, head of the DWP 2014 Commonwealth Games Delivery Team, added: “With the Glasgow 2014 Commonwealth Games now less than six months away, we wanted to acknowledge the important role that security will play in making the event a success. Although specific requirements for the Commonwealth Games will be a part of this project, we also hope that ‘Security Works: Scotland’ will have a lasting legacy in forging stronger relationships between Jobcentre Plus advisors and the security companies on behalf of whom they help to recruit.”

Visits to Scottish security employers

Visits to Scottish security employers will be an important part of the learning process. Four BSIA member companies – VSG, Argyll Ltd, G4S and Securitas – will be opening their doors to Jobcentre Plus staff over the coming weeks.

Also participating in the series of teleconferences will be Palmaris Services Ltd and SecuriGroup Services Ltd.

Roger Riach, branch manager for Securitas in Edinburgh, welcomes the project as an opportunity to challenge misconceptions about the security sector.

Riach explained: “The opportunity to work with the BSIA and the DWP ‘Security Works: Scotland’ Project means that we will be able to make people aware that the industry isn’t just about recruiting at all costs and putting people out on poor contracts and in poor conditions. This has been the tarnished image of security for too long. Securitas aims to educate both future colleagues and DWP staff around the benefits of not just working for Securitas but of the industry as a whole, making them aware that security can be a career and not just a stop gap.”

Brian Newlands, regional manager – Scotland for G4S, shares a positive outlook on the future legacy of the project in attracting high quality candidates to the sector.

“As the largest employer within the private security industry in Scotland, G4S is delighted to support the BSIA ‘Security Works: Scotland’ Project. We believe that by providing Jobcentre Plus staff with an insight into the diverse and varied roles which the modern security industry has to offer, they will be better equipped to advise those looking for employment or a change of career – who perhaps may not have considered a career within the security sector – with a more informed understanding of what our sector has to offer.”

BSIA member companies with a presence in Scotland and wishing to forge closer relationships with Jobcentre Plus staff can still be involved in the project by e-mailing the BSIA’s Scottish representative, Willie Clark, at: w.clark@bsia.co.uk

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Security officers: why respect for their role really matters

Brian Sims reviews Channel 4’s ‘Undercover Boss’, in which Securitas’ UK and Ireland leader Geoff Zeidler found out exactly what life on the front line is like for the company’s security officers.

Monday 8 July 2013 was something of a Red Letter Day for security guarding in the UK, but you’ll not be overly cognisant of the fact unless you happened to be watching Channel 4 at 9.00 pm.

Series 5 Episode 2 of the broadcaster’s ‘Undercover Boss’ strand featured Geoff Zeidler – country president and UK/Ireland managing director at Securitas – going ‘back to the shop floor’ following the 2011 acquisitions of Reliance and Chubb, and learning what life is really like for his frontline staff during one of the worst spells of economic recession ever to hit the UK.

What followed was not only a seriously engaging hour-long documentary but also a thought-provoking exercise bringing key topics to the fore.

Securitas' UK and Ireland md Geoff Zeidler: The Undercover Boss

Securitas’ UK and Ireland md Geoff Zeidler: The Undercover Boss

An engineering graduate of the University of Cambridge, Geoff took it upon himself to vacate the Boardroom for five days and – under the persona of Dale James, an unemployed engineer looking for a career change – interface with Securitas’ frontline officers. Those officers wouldn’t recognise him, he hoped, once he’d grown a beard and shaved his head.

First port of call was a waterside development of bars in Manchester. Geoff met with Mo and Mario (former employees of Reliance). Over two decades they’ve been threatened by people brandishing firearms, slashed with knives and ‘glassed’ by thugs toting broken bottles.

Geoff swapped his suit for a metal-plated vest and, alongside the duo, attempted to control aggressive drunks and impromptu street brawls. Not his usual habitat and one that, by his own admission, was “very frightening”.

Attempted theft and Anti-Social Behaviour

Next stop was The Priory Shopping Centre in Dartford. Here, instances of attempted theft and Anti-Social Behaviour crop up. Geoff was put to the test by security manager Julie who asked him to confront a six-foot giant banned from the site – the chap concerned was acting out the role – before informing Securitas’ UK leader that she regularly works 14-hour days (many beginning before 5.00 am), finds it difficult to cover all shifts due to lack of bodies and that her own life outside of work is suffering as a result. Not a great picture.

Then it was off to Cirencester, where Geoff pitched up in front of Charles and Carl looking for mobile patrol work. Alas, the eagle-eyed duo rumbled Geoff’s disguise thanks to a photo of ‘The Real Mr Zeidler’ immediately behind him on their office wall, but agreed to keep quiet.

Geoff ventured out on night patrol with James, one of four officers who check up on 500-plus properties. James had to buy his own torch because the one with which he’d been supplied didn’t cut it. He’d also negotiated a new £25,000 contract for Securitas to monitor three warehouses but there was no commission in place for him.

To round off the whole experience, Geoff dropped in on Dewsbury Bus Station (a long-term contract for Securitas). The station resides in a racially diverse town where one third of residents come from an ethnic background.

Dave – one of the officers on duty – is quizzed by Zeidler, who learns of security staff having to cope with (among other things) drunks who threaten them, attempted headbuttings and instances of racial abuse.

Geoff Zeidler on patrol in Manchester with Securitas officers Mo and Mario

Geoff Zeidler on patrol in Manchester with Securitas officers Mo and Mario

At the end of the programme, Geoff – by now “angry” with what he has seen – admits who he is and acts fast. Mo and Mario are granted extra CCTV, Julie additional officers. James is paid his commission (and issued with a new torch). Dave receives £500 to donate to local charities while consideration is afforded to alterations for Basic Job Training on the site that will improve aspects of communication.

How frontline security officers are viewed and treated – by their employers, their employers’ customers and society at large – matters, and massively so. As this programme amply demonstrates, those officers do a fantastic job day in, day out, often under immensely trying circumstances. They absolutely deserve to be wholly respected by the society they protect.

Channel 4, Securitas and Geoff Zeidler merit much praise for producing this programme. We desperately need more prime time documentaries centred on security’s frontline. Maybe then we can banish forever the tired, clichéd and erroneous views of security guarding that have no place in today’s world.

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2013 BSIA Chairman’s Awards recognise lifelong contributions of security sector leaders

The commitment and dedication of four security sector stalwarts was recognised at the British Security Industry Association’s (BSIA) Annual Luncheon, held on 16 July at the Hilton Hotel, Park Lane in London.

The Chairman’s Awards – personally selected by the Trade Association’s chairman Geoff Zeidler – were presented in four categories: Contribution to Standards, Contribution to Training, Contribution to the Community and Contribution to the Industry.

Each of the winners was selected in recognition of the significant impact their career-long contributions have had on the UK’s private security sector.

Contribution to Standards: Stewart Taylor (Cooper Security)

In 2013, this award was presented to Stewart Taylor of Cooper Security. As chairman of the BSIA’s Security Equipment Manufacturers’ Section’s Technical Committee for almost a decade, Stewart’s contribution has extended further afield to include lobbying and negotiation at the British, European and international levels.

Ahead of his retirement at the end of 2013, Stewart was selected by Geoff for this award as a token of the extremely high regard in which he is held by everyone in the security world.

Left to Right: Geoff Zeidler (chairman of the BSIA), Cooper Security's Stewart Taylor and BSIA CEO James Kelly

Left to Right: Geoff Zeidler (chairman of the BSIA), Cooper Security’s Stewart Taylor and BSIA CEO James Kelly

Contribution to Training: Mike Britnell (Skills for Security)

When reflecting on the recently forged partnership between Skills for Security and the BSIA, Geoff Zeidler focused on Mike’s integral role in making this move a success.

Mike has used his wealth of security experience to great effect in facilitating a restructure of Skills for Security in addition to a smooth transition process as the BSIA welcomes the sector skills body firmly back within the remit of the industry.

Skills for Security's Mike Britnell (centre) receives the Contribution to Training Award

Skills for Security’s Mike Britnell (centre) receives the Contribution to Training Award

Contribution to the Community: Owen Stanley (Securitas)

Owen’s personal experiences of family illness and the loss of loved ones have fuelled his passion for fundraising. Owen’s tireless dedication to helping others through the organisation of charity events has led to more than £10,000 worth of contributions to various good causes, among them Cancer Research UK, Help For Heroes, RNLI Lifeboats and Guide Dogs for the Blind.

Owen Stanley won the 2013 BSIA Chairman's Award for Contribution to the Community

Owen Stanley won the 2013 BSIA Chairman’s Award for Contribution to the Community

Contribution to the Industry: Julie Kenny CBE DL

This award recognises a career-long commitment to the ongoing success of the private security industry.

In 2013, the award was presented to Julie Kenny CBE DL, chairman of Pyronix and the most recent immediate past chairman of the BSIA.

Julie Kenny CBE DL with Geoff Zeidler (left) and James Kelly

Julie Kenny CBE DL with Geoff Zeidler (left) and James Kelly

Julie has been – and continues to be – a formidable driving force behind the BSIA’s ongoing strategic development. Her vision for the Association’s future has resulted in the delivery of a more streamlined structure as well as a brand new constitution, in turn ensuring that the BSIA is truly a 21st Century organisation fit to meet its members’ needs now and well into the future.

A member of the Trade Association’s Council for two decades, Julie’s commitment to the BSIA – and the security sector at large – has changed the landscape of our security world much for the better.

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