Tag Archives: Safety and Health Excellence Awards

Kentec wins Innovation Award for Taktis fire panel

Kentec, one of the leading manufacturers of life-critical control systems, has won the Fire Innovation of the Year Award at the second national Safety and Health Excellence Awards for its next generation Taktis 16L analogue addressable fire panel.

The Fire Innovation of the Year Award celebrates products or services that demonstrate genuine innovation and differentiation to other products in the marketplace. Products must have been launched after January 2017 and boast independent fire testing to support performance claims.

Beating ten other nominated fire products and services, the Taktis 16L extends the standard Taktis fire panel to 16 detection loops to provide up to 144 zone indications. It supports more than 2,000 detection devices and can network up to 128 panels, making it ideal for the largest sites such as schools, hospitals and retail applications.

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Kevin Swann, managing director at Kentec, stated: “We’re thrilled that Taktis has been recognised with this prestigious award that’s considered an important industry accolade. The Taktis 16L has been built with both the end user and installer in mind. As a truly open protocol panel it offers installers and their customers maximum flexibility in system design, site customisation and in the third party devices that they specify.”

Swann added: “It also protects legacy installations, enabling the extension and replacement of Syncro network systems using the Taktis bridge functionality, not to mention future investment since the panel is future-proofed with a highly impressive roadmap of additional functions, features and integration possibilities.”

This latest win follows on from the company’s Manufacturing Innovation Award at the 2018 Made in the South East Awards.

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Advanced receives coveted Safety and Health Excellence Award from BSIF for quality of customer service

Global fire safety systems developer Advanced has been awarded the Highly Commended for Service Excellence trophy at the annual Safety and Health Excellence (SHE) Awards 2018, recently held at the NEC in Birmingham.

The company received the commendation in the British Service Industry Federation (BSIF) Customer Service Award category on the back of its technical support and Advanced 360. This online portal gives customers free access (during the lifetime of their products) to a range of services including training, technical manuals and sales and marketing support.

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Paul Duffy, technical support manager at Advanced who accepted the award, said: “To receive the Highly Commended Award for Service Excellence is a huge achievement and great recognition for the work of our customer services team. We’re committed to making it as easy as possible for our customers to gain the support and information they need when they need it. Advanced 360 helps in achieving this and is constantly evolving to meet our customers’ needs.”

The SHE Awards were organised by Western Business Exhibitions in conjunction with the BSIF. The BSIF Customer Service Award recognises companies operating in the fields of Health and Safety which offer exceptional and innovative service solutions. Winners were chosen based on the number of votes cast by customers who were asked to rate their suppliers’ service quality.

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Paul Duffy

Advanced develops and manufactures intelligent fire safety systems, from single panel installations through to large, multi-site networks. Products include complete fire detection systems, multi-protocol fire panels, extinguishing control, fire paging and false alarm management solutions.

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