Arc Monitoring has completed a major upgrade of its Control Room facilities. The revamp of one of the UK’s fastest-growing independent Remote Video Response Centres (RVRCs) reflects the confidence Arc Monitoring has in the continuing growth in demand for the services provided by operators within its National Security Inspectorate (NSI) Gold Category II Control Room.
“The boom within the construction industry, as well as a large number of solar energy farms springing up all over the UK, are just two examples of where opportunities have been created for RVRCs such as that run by Arc Monitoring to offer a cost-effective alternative to having security officers on site on a 24/7 basis,” said Jonathan Sturley, managing director of Bristol-based Arc Monitoring. “This is in addition to the demand for our services from a diverse range of other vertical markets. The significant investment we’ve made in upgrading our facilities will ensure that we’re able to continue to recruit additional high calibre operators in line with demand.”
In addition to doubling the number of workstations within its Control Room, Arc Monitoring has upgraded its IT infrastructure in order to take advantage of the latest data processing and network recording and storage technology. The business has also improved its demonstration and training facilities.
Established in 1999, Arc Monitoring partners with professional Installers across the UK. For over 18 years, the business has provided an alarm response service and remotely monitored thousands of sites across the UK.
Customers are offered free 24/7 technical advice on industry leading products such as those produced by CSL, Emizon, WebWay and Digital Communicators by Arc Monitoring’s in-house technical experts and field-based pre-sales team.