Tag Archives: Pauline Norstrom

BSIA Chairman’s Awards honour outstanding contributions to the security world

Pauline Norstrom – the newly-elected chairman of the British Security Industry Association (BSIA) – has personally recognised the significant contributions made by five individuals and organisations to the ongoing success of the UK’s private security sector.

Presenting the 2014 Chairman’s Awards during the Association’s Annual Luncheon at the London Hilton, Park Lane on Wednesday 16 July, Norstrom selected winners in the following categories: Contribution to Exporting, Contribution to Standards, Contribution to Training, Contribution to the Community and Promoting the Industry.

Contribution to Exporting: Ian Moore (Elmdene)

The Chairman’s Award for Contribution to Exporting was presented to Ian Moore of Elmdene. With an export career spanning 20 years, Moore has made a positive contribution to the international growth of a number of businesses.

Ian Moore of Elmdene accepts his trophy from BSIA chairman Pauline Norstrom

Ian Moore of Elmdene accepts his trophy from BSIA chairman Pauline Norstrom

In 2003, he founded Detector Technologies and oversaw the company’s growth from a start-up to becoming an international business with offices in the UK, Australia, Dubai and South Africa all in just six years.

A long-term contributor to the BSIA’s Export Council, Moore’s expertise continues to help new exporters gain a foothold in overseas markets.

Contribution to Standards: Robbie Calder (Broadland Guarding)

The Chairman’s Award for Contribution to Standards was presented to Robbie Calder of Broadland Guarding, who was recognised for his contributions to the development of training standards requirements for Security Industry Authority licenses relating to CCTV operators.

As the main BSIA representative on many revisions of BS 7958 (CCTV Management and Operations) and BS 8523 (Management and Operation of Warden Schemes), Calder has continued to promote Best Practice and improve quality of service delivery in these areas.

Robbie Calder: proud recipient of the Contribution to Standards Award

Robbie Calder: proud recipient of the Contribution to Standards Award

As chairman of the BSIA’s Police and Public Services Section, Calder has also represented the Association at various Parliamentary round table meetings, ensuring that our industry’s capabilities are both recognised and respected.

Contribution to Training: PHS Group Training Department/PHS Datashred

The Chairman’s Award for Contribution to Training was presented to PHS Group Training Department/PHS Datashred in recognition of the organisation’s efforts to develop recognised training schemes for the Information Destruction Sector.

As the first organisation in the UK to be awarded accreditation from Skills for Security for Information Destruction Operations, PHS Datashred has worked together with the wider PHS Group’s Training Department to develop an in-house training course designed to further enhance the quality of service provided to customers and the wider public alike.

PHS Datashred won the Chairman's Award for Contribution to Training

PHS Datashred won the Chairman’s Award for Contribution to Training

Recently, the Group has opened the PHS Academy – a dedicated training and development centre in Gloucester which houses the delivery of this course.

Contribution to the Community: David Bone (Securitas Security Services)

The Chairman’s Award for Contribution to the Community was presented to David Bone of Securitas Security Services who, as an active member of the organisation’s Community Team since 2008, has dedicated countless hours to the company’s fundraising and community events programmes.

Bone’s contributions have made a difference to various local and national charities, including the Poppy Appeal and St Theresa’s Hospice, with events raising over £31,000 in total.

David Bone of Securitas Security Services collects the Contribution to the Community Award

David Bone of Securitas Security Services collects the Contribution to the Community Award

Organising security for charity events, as well as celebrity appearances, are key elements of Bone’s contributions, and he pledges to “continue to build and maintain excellent community links while encouraging others to take part in delivering the Securitas Community Spirit.”

Promoting The Industry: Simon Banks (CSL DualCom)

Finally, the Chairman’s Award for Promoting the Industry was presented to Simon Banks of CSL Dualcom for his fantastic work on the 100 in 100 Apprenticeship initiative.

A driving force behind the success of the annual scheme (which aims to place 100 new security apprentices in the sector in just 100 days), Banks has been instrumental in its success, which has so far seen over 1,800 young people placed in security careers. These new recruits have included installers, engineers, technicians, customer service personnel and locksmiths.

The BSIA Chairman's Award for Promoting The Industry was won by Simon Banks of CSL DualCom

The BSIA Chairman’s Award for Promoting The Industry was won by Simon Banks of CSL DualCom

Inspired by his own experiences as an apprentice, Banks believes that the continued recruitment of young people into the security sector is crucial for maintaining the industry’s professionalism while also helping to avoid a potential skills gap in a few years’ time.

Commitment to enhancing the quality of UK security

Speaking about the Chairman’s Awards, Pauline Norstrom said: “It’s a great pleasure that one of my first tasks as chairman of the BSIA is to recognise and reward the significant and lasting contributions made by these dedicated individuals and companies. Their commitment to improving the reputation and quality of our industry is admirable, and I shall look forward to building further on these achievements in my next two years as BSIA chairman.”

Companies interested in BSIA membership can find out more about the many benefits of belonging to the Association – including the annual award presentations – by visiting: http://www.bsia.co.uk/join-the-bsia

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“Privately-owned CCTV far outstrips public space camera numbers” states BSIA survey

The British Security Industry Association (BSIA) has issued a research report entitled: ‘The Picture is Not Clear: How Many CCTV Surveillance Cameras Are There in the UK?’

The most obvious conclusion of the 50-page BSIA study is that the number of cameras operated by private companies and organisations far outstrips those of the police and local authorities, perhaps by a factor of 70 to 1. As a result, several issues are raised by the research.

There are more privately-owned cameras than public

• The majority of CCTV cameras in the UK are not Government funded
• Contrary to popular opinion, the majority of CCTV cameras in the UK are privately-owned and not in the public space
• This illustrates the discrepancy between the public perception of ‘Big Brother’ State surveillance and the reality of thousands of private businesses trying to protect their properties and livelihood
• Evidence to solve crimes is often provided by private companies, but there is no regulation of these surveillance systems
• Cameras cannot be simply screwed to a wall and expected to work properly… Without expert installation, the resulting footage can be poor quality (which is why regulation should cover private space surveillance and drive quality standards)

CCTV operators on duty in a typical Control Room environment

CCTV operators on duty in a typical Control Room environment

Regulation should cover privately-owned cameras

• The BSIA supports further regulation of CCTV systems and the proper use of video evidence
• Regulation will encourage the adoption of Best Practice among security installers while driving standards of system selection, installation and operation
• Regulation will promote the importance of high quality systems with proper installation and set-up

As an organisation that represents the professional security industry, the BSIA hopes that the debate opened up by this report – together with further studies – will increase the overall professionalism and quality of the CCTV industry and the systems installed.

Comment from the Trade Association

Simon Adcock, chairman of the BSIA’s CCTV Section, said: “This study represents the most comprehensive and up-to-date survey undertaken into the number of CCTV cameras in use in the UK. Since there’s no single reliable source of data no number can ever be held as truly accurate. However, the middle of our range suggests that there are around five million cameras in operation.”

Adcock continued: “A key finding of our research is that the proportion of cameras controlled by local Government is around 1 in 70. While welcome, the Government’s current regulation will initially cover only a tiny proportion of CCTV systems, and these are already the most professionally run and tightly controlled schemes.”

Simon Adcock: chairman of the BSIA's CCTV Section

Simon Adcock: chairman of the BSIA’s CCTV Section

The BSIA’s CCTV Section chairman went on to state: “Private companies are actually funding the majority of the nation’s CCTV on the basis that it delivers a clear return on investment, and this is where the majority of footage used by the police is sourced. Effective CCTV schemes are an invaluable source of crime detection and evidence for the police. For example, in 2009, 95% of Scotland Yard murder cases used CCTV footage as evidence. The public are supportive of CCTV, with 62% wanting to see more in their local area. It’s important that we retain that trust and confidence.”

In conclusion, Adcock explained: “CCTV surveillance is a highly specialised discipline. The real danger to the reputation of the technology comes from non-specialist installers who are largely unaware aware of current Best Practice or standards. The BSIA is therefore fully supportive of appropriate regulation to ensure that schemes are designed to be effective, and that CCTV is only used for appropriate purposes.”

Pauline Norstrom – vice-chairman of the BSIA’s CCTV Section – added: “There is a popular misconception that the camera population in the UK is owned by the Government. The BSIA statistics set the record straight once and for all. It is private businesses who own the material camera population, not the Government. Day to day, these cameras are not available to the Government and law enforcement agencies. They are busy working to protect their owner’s premises.”

Norstrom continued: “It’s only when a major crime occurs that the police service asks business owners if they have captured any footage of criminals passing through the private cameras’ field of view. Without the help of businesses investing in their privately owned systems, the police would only have access to the one publically-owned camera per 1’000 head of population. Far too few to be useful and certainly not the ‘Surveillance Society’ which could be portrayed.”

CCTV expert Norstrom said: “As so many cameras are operated for the purposes of securing business premises, and the BSIA represents the private security industry sector, the Trade Association has worked tirelessly to introduce standards and guidelines for CCTV camera operators to ensure that evidence export is managed according to Home Office and police guidelines now contained in the British Standard BS 8495.”

Pauline Norstrom: vice-chairman of the BSIA's CCTV Section

Pauline Norstrom: vice-chairman of the BSIA’s CCTV Section

Norstrom feels that, with so many new entrants to the CCTV market attempting to capitalise on the ever-growing demand from businesses to protect their properties, there’s a need for regulation of the minimum standard of system design, installation and image quality recorded by these systems. This will also ensure that the private security industry continues to be able to provide high quality CCTV evidence to the police for the greater good of the public.

“The BSIA is leading the way in providing this guidance and Best Practice advice to owners, designers, manufacturers and installers of CCTV systems,” added Norstrom, “so as to ensure that minimum standards of quality are met by responsible, high quality organisations.”

Copies of the new report are available direct from the BSIA (www.bsia.co.uk) (telephone: 0845 389 3889)

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