Tag Archives: Nottingham

Showsec praised for ‘superb crowd management operation’ at Parklife 2015 Festival

Showsec has been acclaimed for new crowd management measures which helped to make the Parklife 2015 Festival even bigger and better for attending fans. Thousands flocked to Manchester’s Heaton Park for the music extravaganza which opened with a concert from The Courteeners followed by a spectacular line-up of performers across the weekend.

The crowd management and event security specialist worked with the event organisers and other agencies to provide the best-possible experience for fans who wanted to see the likes of Rudimental, Disclosure, Fatboy Slim and Mark Ronson. Much of that planning was focused on ingress and egress arrangements for the 70,000 revellers who came and went on each of the days of this increasingly popular event.

Jon Drape, event director for Parklife, said: “Mark Logan and the whole Showsec team are an integral part of the Parklife team. They deserve full credit for the success of this year’s festival. The attention to detail and extensive experience shown in the planning phase resulted in a superb operation on the ground.”

Drape added: “We’re very pleased with how everything developed, particularly given the scale of the festival. I think it shows the benefit of all agencies working together.”

Showsec's security operation proved a great success at this year's Parklife Festival

Showsec’s security operation proved a great success at this year’s Parklife Festival

Planning to minimise disruption

The sheer scale of the attendance and the fact that there’s no camping for the visiting public makes Parklife one of the biggest festivals of its kind in Europe. On that basis, there’s necessarily a considerable amount of emphasis placed on ingress and egress to minimise disruption when so many people arrive and then leave in a short space of time.

In his capacity as security director for the event, Showsec’s Mark Logan headed up the planning and then the implementation of the crowd management strategy. One feature was an innovative new queueing system.

“We pride ourselves on being innovative with our delivery systems,” said Logan. “Parklife is a good example of how our planning and preparation can deliver an even higher standard of service for clients and the public. There was a strong focus on the ingress and egress operations in the planning phase for Parklife, and we’re pleased with the impact of the new systems in making passage in and out of the site considerably easier for customers.”

Logan continued: “With the movement of such a high volume of people, particularly at the end of each day, we introduced an additional exit gate and assigned more resources to our crowd management support teams to help with this process. We also designed a holding pen system which cuts down on the length of queues and enables us to control the release of people in stages.”

He added: “Having that measure of control meant we could manage people movement more effectively at a critical time, thus reducing both the amount of congestion in certain areas and the likelihood of a rush developing.”

Showsec deployed more than 2,000 staff across the three days of the event. Alan Wallace (regional manager, North), Mark Wilcock (area manager, Greater Manchester) and Axel Fernandes (operations executive) were key members of the project management team.

‘Royal’ appointment for Showsec in Nottingham 

In addition, Showsec has secured a new agreement to extend a long-standing association with Nottingham’s Theatre Royal and Royal Concert Hall at what is undoubtedly a time of huge historical significance.

Showsec will continue to provide its services for two of the United Kingdom’s most successful touring venues for three more years. That means the company will play an important role later on this year in the 150th Anniversary celebrations of the Theatre Royal which first opened its doors back in Queen Victoria’s reign.

While the Theatre Royal has long been established as an iconic venue in the entertainment world, the Royal Concert Hall also attracts many high-profile events and artists.

“We have been working with the Theatre Royal and Royal Concert Hall for many years now, so we’re delighted to be presented with this fantastic opportunity to extend that association,” commented Joe Milner, Showsec’s area manager in the East Midlands.

“What makes it particularly special is that we will now be playing a part in celebrations of this landmark year for the Theatre Royal which are planned for September. We pride ourselves in offering a high level of customer service to enhance the experience for audiences visiting each of the venues, and this has helped them both to progress to a point where they are very busy in terms of events taking place throughout the year.”

Milner added: “Attracting more than half a million visitors each year, the diverse programme of events for both venues means they are as popular now as they have ever been. That puts them right up there among the leading entertainment venues of their kind in the East Midlands region, if not the whole of the UK.”

Members of the Showsec team at Nottingham's Royal Concert Hall

Members of the Showsec team at Nottingham’s Royal Concert Hall

Smarter image for stewarding and event staff

Last year, the refurbished Royal Concert Hall re-opened on the same night that Showsec staff wore their new three-piece suits for the first time. The smarter, more professional image has certainly been well-received and that has been a contributory factor in the cementing of this long-term association.

Kate Collins, operations director at the Theatre Royal and Royal Concert Hall, said: “We have enjoyed an excellent working relationship with Showsec and we look forward to that continuing. A major influence upon the success which we have achieved in recent years has been the strong focus on providing the best possible customer experience and undoubtedly a key element of that is having the right quality of Front of House staff to deliver that service.”

Collins concluded: “It’s important to have the same familiar faces working with us on a regular basis and that makes them feel a part of our team. Showsec understands our requirements. The staff are always helpful and responsive to feedback and they go the extra mile where and when required.”

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Facebook app launched by young developers to help peers apply for apprenticeships

A team consisting of budding developers from Nottingham has created an app to help school and college leavers find an apprenticeship.

The ‘App-renticeships’ app is the winning design selected by judges following a national competition to develop a tool that helps young job seekers improve the quality of their applications to secure an apprenticeship.

Developed by a young team from Nottingham, the app is being launched today (Monday 19 August) on the National Apprenticeship Service’s dedicated Facebook page as part of a drive to encourage more young people to make apprenticeships their first choice after receiving their exam results. It can also be downloaded as a free mobile phone app.

Screen grab of the new app on Facebook

Screen grab of the new app on Facebook

Members of the winning team from Confetti Media Group in Nottingham are all aged between 16 and 24. They’re currently apprentices at Confetti, working in a range of roles including apprentice production runner and IT and technical apprentice.

Back row (L to R): Craig Abrahart (notgoingtouni.co.uk), Jason Holt (CEO, Holts Group of Companies), Carolyn Savage (National Apprenticeship Service). Front row (L to R): Matt Truslove, James Warkwick, Emma Jesson and Daniel Munro from Confetti Media Group, Nottingham

Back row (Left to Right): Craig Abrahart (notgoingtouni.co.uk), Jason Holt (CEO, Holts Group of Companies) and Carolyn Savage (National Apprenticeship Service). Front row (Left to Right): Matt Truslove, James Warkwick, Emma Jesson and Daniel Munro from Confetti Media Group, Nottingham

They fought off teams from around the country to develop their app, which offers a range of CV advice, Case Study videos and a search tool to help find an apprenticeship.

The team members will be attending the National Careers Service Roadshow in Nottingham today in order to promote the app launch.

The total funds the team received to produce the app was £13,000 (£3,000 for the beta version and a further £10,000 for the final app).

Other resources launched by the National Apprenticeship Service

There have been other resources launched by the National Apprenticeship Service over the examination results period:
• On apprentice.tv, a host of information films and guidance on ‘How to apply for an apprenticeship,’ a guide to Higher Apprenticeships and the new ‘How to make a flying start to your apprenticeship’
• An online ‘Apprentice Support Pack’ featuring hints and advice on starting an apprenticeship

Alison Whitlock, head of apprenticeships at the Confetti Media Group, said: “I’m absolutely delighted for the team and very proud of their achievement. It’s a brilliant user-friendly tool designed by young people with their peers in mind. We’re very excited about its launch today, and we’re also looking forward to the response it receives.”

Pictured at this morning's launch (left to right): James Warkwick, Daniel Munro, Matt Truslove, and Emma Jesson

Pictured at this morning’s launch (left to right): James Warkwick, Daniel Munro, Matt Truslove and Emma Jesson

Jaine Bolton, director at the National Apprenticeship Service, added: “The judges were all impressed by the standard of the applications received in the Facebook competition. It’s clear how much thought and hard work had gone into creating the final app, which really is a winning design created by young people who have been in the same position as those they have created it for. It looks great, is easy to use and will hopefully help young job seekers get the results they are looking for in securing them an apprenticeship.”

David Way, executive director of the National Apprenticeship Service, commented: “Apprenticeships are fast becoming the first choice for many young people as they offer a way to earn while you learn. It’s great to see that parents are also backing apprenticeships for their own children. We need as many employers as possible to offer apprenticeships and see how hiring an apprentice can help them grow their own talent.”

This news comes as the 100 in 100 campaign for 2013 (designed to create new apprenticeships in the security sector) continues to gather momentum.

To help young people access impartial and independent advice, the National Careers Service and National Apprenticeship Service are running a special #ResultsAdvice service on Twitter and Facebook until 29 August in order to give young people the opportunity to ask questions about their exam results, apprenticeships and wider career options.

The National Careers Service can also be contacted free on 0800 100 900 from 8.00 am-10.00 pm or go online for information and advice or to talk to an adviser via webchat. The young people’s section has lots of useful information to help them reach decisions about their future.

Notes
1 Between 3-11 May 2013, the ICM interviewed 1,000 parents of 14-24 year olds from England. The percentages refer to parents who would ‘definitely’ (36%) or ‘maybe’ (46%) “recommend an apprenticeship as a career route for your child(ren).”

2 Percentages refer to all those saying they would ‘definitely’ or ‘probably’ like to do an Apprenticeship if one were available.

3 http://notgoingtouniblog.wordpress.com/2013/08/13/employers-and-students-say-university-is-no-longer-the-best-post-school-option/

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