Tag Archives: NICE Systems

LAX extends incident management to field operations with NICE Situator

The web-based GIS solution developed jointly by NICE Systems and the AECOM Technology Corporation enables security and operations teams to enhance collaboration and co-ordination for more-efficient responses to security incidents.

NICE Systems and AECOM Technology Corporation are helping Los Angeles International Airport (LAX) extend its situation management capabilities from the Control Room to the airfield. The airport’s management team has deployed the NICE Situator Enterprise Geographical Information System (EGIS) web application, which enables field personnel to view all open security and operational incidents in Situator and log new incidents on their tablets. This creates a shared environment for managing incidents, in turn leading to better collaboration between teams, increased situational awareness for all operators and more effective responses.

The web application uses the sophisticated geospatial and mapping capabilities of Esri’s ArcGIS Server to provide customised, layered views of airport buildings, property and infrastructure. All relevant incident stakeholders can visualise the same incident on a map and engage in interactive dialogue via the comments log. They can also share response plans (such as an evacuation route) by drawing on the map, annotating it and saving it to the system.

In addition, the web application will help field operators more efficiently manage day-to-day tasks, such as Federal Aviation Administration-mandated Part 139 airfield inspections. Under Federal Aviation Regulations Part 139, United States commercial service airports are required to conduct various assessments of each runway and examine pavement markings, lighting, signs and safety areas as well as oversee ground vehicle operations. If an issue arises, field operators can easily create a new incident on their mobile devices which is resolved through Situator’s workflows and recorded for compliance purposes.

Los Angeles International Airport: benefiting from a joint NICE Systems-AECOM Technology Corporation-developed security management solution

Los Angeles International Airport: benefiting from a joint NICE Systems-AECOM Technology Corporation-developed security management solution

Part of the Los Angeles World Airports, LAX has been using NICE Situator since 2011 to integrate information from various security and operational systems, like video surveillance, CCTV and access control, as well as to generate automated, adaptive response plans. With the web application, first responders and field operations personnel receive all information from Situator in real time. They can immediately pull up assets in an impact zone – for instance, a video camera within 100 feet of the incident – or use the application’s robust search engine to locate nearby geospatial assets (eg the exits closest to an incident location).

They can also create new incidents, manage ongoing ones and complete specific tasks assigned to them, thereby reducing reliance on radio communications and enhancing compliance.

Transforming security, safety and operations management

Dominic Nessi, deputy executive director/CISO at Los Angeles World Airports, explained: “The NICE-AECOM solution is allowing us to transform the way in which we manage safety, security and operations at LAX. Based on our ongoing success with NICE Situator, we sought a way to apply these capabilities to our field operations. Now, not only are we able to maximise the use of our existing PSIM, situation management and GIS technologies, but we’re also strengthening our entire security and operations apparatus.”

Kevin Carlson – vice-president of aviation systems at AECOM – added: “We’re excited to partner with NICE to bring this unique solution to LAX, and to help fulfil the airport’s vision for real-time interactive dialogue and collaboration. By combining an airport’s EGIS infrastructure with an enterprise situation management platform, organisations are able to leverage geospatial information for more effective collaboration in support of both daily operations and emergency response.”

Chris Wooten (executive vice-president at the NICE Security Group) explained: “Extending the reach of NICE Situator into the field significantly augments security operations. In a dynamic airport environment like LAX, it’s critical to maintain a direct line of communication between multiple users by providing situation management capabilities both inside and outside of the Control Room. This model for mobile situation management demonstrates NICE’s leadership and technology innovation, which can be tailored to the needs of other airports and industries as well.”

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Naftoport protects global petroleum supply chain with Nice Security Solutions

The NICE Situator and NiceVision solutions are helping the management team at a critical facility in Poland enhance situational awareness and improve incident management.

Naftoport Ltd, the major oil trans-shipment port in Poland, is successfully using Nice Systems’ NICE Situator and NiceVision intrusion detection video analytics to protect its critical resources.

Naftoport plays a vital role in the supply of petroleum to refineries in Poland and Germany, as well as the transit of crude oil from Russia and Kazakhstan to the ports of Western Europe, the United States and the Far East.

Naftoport Ltd, the major oil trans-shipment port in Poland, is successfully using Nice Systems’ NICE Situator and NiceVision intrusion detection video analytics to protect its critical resources

Naftoport Ltd, the major oil trans-shipment port in Poland, is successfully using Nice Systems’ NICE Situator and NiceVision intrusion detection video analytics to protect its critical resources

This latest project integrates nine existing gateway security systems to enhance situational awareness for improved incident management and operational efficiency.

Nice Systems’ advanced situation management solution, NICE Situator, offers a single, centralised interface and automated, adaptive workflows that are helping port authorities respond quicker and more efficiently to unfolding incidents.

Working together with ISM EuroCenter SA, Nice Systems has fully integrated NiceVision intrusion detection analytics, surveillance cameras, radar, intruder and hold up alarms, passive infrared, ACS, GPS and automatic identification systems with NICE Situator.

Naftoport plays a vital role in the supply of petroleum to refineries in Poland and Germany, as well as the transit of crude oil from Russia and Kazakhstan to the ports of Western Europe, the United States and the Far East

Naftoport plays a vital role in the supply of petroleum to refineries in Poland and Germany, as well as the transit of crude oil from Russia and Kazakhstan to the ports of Western Europe, the United States and the Far East

Even sonar is being fed into Situator to detect underwater intrusions.

Optimising day-to-day security management operations

The Nice Systems solutions are also being used by Naftoport to optimise its day-to-day security operations in order to minimise downtimes and ensure operations continuity. Roughly 40 procedures are being automated with Situator to proactively prevent any disruptions.

Cezary Jóźwiak, head of security at Naftoport, commented: “Integrating our disparate security systems within NICE Situator has made our security team more efficient, effective and agile by automating response processes and administration. It gives them a single operating platform through which they can proactively monitor, manage and maintain the safety and security of the port, in turn reducing risks and improving incident management.”

Chris Wooten, executive vice-president at Nice Security Group, added: “This implementation reinforces Nice Systems’ expertise in protecting major seaports worldwide, which is a critical element in border security. Working with Naftoport, we have maximised the potential of its existing infrastructure investments and provided a platform for the addition of new and upgraded systems in the future.”

Working together with ISM EuroCenter SA, Nice Systems has fully integrated NiceVision intrusion detection analytics, surveillance cameras, radar, intruder and hold up alarms, passive infrared, ACS, GPS and automatic identification systems with NICE Situator

Working together with ISM EuroCenter SA, Nice Systems has fully integrated NiceVision intrusion detection analytics, surveillance cameras, radar, intruder and hold up alarms, passive infrared, ACS, GPS and automatic identification systems with NICE Situator

Nice Systems’ security solutions help organisations capture, analyse and leverage big data to anticipate, manage and mitigate security and safety risks, improve operations and, ultimately, make the world a safer place.

The Nice security, intelligence and cyber offerings provide valuable insights that enable enterprises and Governments to take the best action at the right time by correlating structured and unstructured data from multiple sensors and channels, detecting irregular patterns and recognising trends.

Nice Systems’ security solutions are used by thousands of customers worldwide, including transportation system managers, critical infrastructure operators, city centre managers, banks, enterprises and Government agencies.

Project participants in detail

Naftoport performs transhipments of crude oil and refined oil products in the Port of Gdańsk. The company is a critical part of the petroleum supply chain for Polish and German refineries and crude oil transit from Russia and Kazakhstan to the ports of Western Europe, the United States and the Far East.

Naftoport has a capacity of 40 million tons annually across its four jetties.

The Nice Systems solutions are also being used by Naftoport to optimise its day-to-day security operations in order to minimise downtimes and ensure operations continuity. Roughly 40 procedures are being automated with Situator to proactively prevent any disruptions

The Nice Systems solutions are also being used by Naftoport to optimise its day-to-day security operations in order to minimise downtimes and ensure operations continuity. Roughly 40 procedures are being automated with Situator to proactively prevent any disruptions

ISM EuroCenter SA is a provider of intelligent security management and building automation solutions. The organisation was established in 2008 and is part of the JW Projan Group.

The company consists of specialists who have been professionally involved in areas of ISM EuroCenter SA activities (www.ismeurocenter.com)

Nice Systems provides software solutions that enable organisations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime and safeguard their people and assets.

The company’s solutions empower organisations to capture, analyse and apply – in real time – insights from both structured and unstructured Big Data. This data comes from multiple sources, including phone calls, mobile apps, e-mails, chat, social media, video and transactions.

Nice Systems’ solutions are used by over 25,000 organisations in more than 150 countries, including over 80 of the Fortune 100 companies (www.nice.com)

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AMG Systems announces technology partnership with NICE Systems

The integration of AMG’s PanoCam360 with NICE Systems’ NiceVision Net 2.5 enhances ease of video management and situation handling while at the same time improving the quality and speed of critical decision-making and investigation.

AMG Systems (the British manufacturer of sophisticated Megapixel cameras and CCTV transmission technology) has completed the integration of AMG-Panogenics’ 5 Megapixel, 360 degree PanoCam360 cameras with NICE Systems’ NetVision Net 2.5 – a comprehensive enterprise class, open VMS platform for end-to-end IP video surveillance applications.

The technology integration is a significant move for introducing AMG-Panogenics’ range of cameras into applications in a number of vertical markets, among them the transport sector.

AMG Systems has completed the integration of AMG-Panogenics’ 5 Megapixel 360 degree PanoCam360 cameras with NICE Systems' NetVision Net 2.5

AMG Systems has completed the integration of AMG-Panogenics’ 5 Megapixel 360 degree PanoCam360 cameras with NICE Systems’ NetVision Net 2.5

“NiceVision Net 2.5 provides superior value to security operators, integrators and IT managers with its focus on evolving market needs,” said Yuval Kiselstein, head of product management for surveillance solutions at the NICE Security Group.

“We base our solutions on an open, IT-friendly design which makes it easy for third parties to integrate while still complying with end users’ IT requirements. We have found that AMG’s PanoCam360 lends itself incredibly well to our markets, including many transport-related applications, and we look forward to a fruitful partnership that will help users gain the most from their video technology.”

Sara Bullock, international sales and marketing director for the AMG Group, added: “The transport market has always been very important for AMG. It’s where our transmission technology stems from, and the AMG-Panogenics camera range, which includes TotemCam360 and PanoCam360, is particularly well suited for applications in this market.”

Sara Bullock: international sales and marketing director at the AMG Group

Sara Bullock: international sales and marketing director at the AMG Group

Bullock went on to state: “NICE Systems’ sophisticated VMS solution fits a wide range of customers and implementations while ensuring the best total cost of ownership and unsurpassed reliability. In combination with our camera range, this creates a compelling market offering. I’m therefore delighted to announce this technology partnership.”

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Sochi realises Safe City Solution through NICE Systems

As a modern city whose population is expected to grow substantially in the coming years, Sochi is looking towards more efficiently managing its day-to-day operations, optimising its law enforcement resources and enhancing public safety for citizens and visitors alike.

In addition, many visitors will soon be arriving to witness and participate in several highly prestigious events – among them the 2014 Winter Olympics and Paralympics, the Russian Formula 1 Grand Prix and, of course, the 2018 FIFA World Cup.

On that basis, the city’s management recognises the need for meeting the increasing requirements and complexity involved in ensuring public safety and security.

With the city necessarily having to rapidly expand and enhance its security infrastructure, Sochi officials decided to deploy the complete NICE Safe City solution developed by NICE Systems to meet the challenge.

This included the NICE Situator Situation Management solution for integrated, centralised situation management, the NiceVision IP Video Surveillance solution (spanning over 1,400 channels), the NICE Inform Incident Debriefing and Investigation solution (to enable multimedia incident debriefing and simulation investigation), the NICE Video Analytics Suite (with intrusion detection capabilities) and also NICE’s Audio Recording solution.

Optimising law enforcement resources

Using NICE’s Safe City solutions, Sochi will be able to more efficiently manage city operations, optimise its law enforcement resources and enhance public safety for citizens and visitors.

Thanks to NICE Situator, the city’s security infrastructure and systems have been integrated to form a Command and Control Centre that includes 40 NICE Situator workstations. This allows law enforcement agencies to build a common operating picture for all stakeholders as well as to create an automated response plan with adaptive workflows.

Sochi is looking to be able to more efficiently manage its day-to-day city operations, optimise its law enforcement resources and enhance public safety for its citizens and visitors

Sochi is looking to be able to more efficiently manage its day-to-day city operations, optimise its law enforcement resources and enhance public safety for its citizens and visitors

With NiceVision and the 1,400 video channels deployed, the city of Sochi can monitor its urban operations and thereby address security, safety and operational risks. Specifically, Sochi law enforcement authorities will be able to automatically detect overcrowding, unattended baggage and perimeter intrusions through NICE Video Analytics.

NICE Inform has the ability to provide complete, synchronised multimedia incident reconstruction files for debriefing and investigation. Additionally, Inform-generated incident files may be used for insight to improve operations, training and the handling of events.

Sochi law enforcement authorities can provide advanced protection to critical infrastructure and public buildings, in addition to being able to automatically detect overcrowding, unattended baggage and perimeter intrusions.

They’ll also be able to monitor, detect and manage traffic congestion and illegal parking, in addition to preventing loitering and overcrowding situations in public buildings and commercial areas. All are key elements in providing a safe and secure environment for the scale of events they’ll be hosting.

Rapid population and economic growth

Sergey Cherepov, director of the Situation Monitoring Centre in Sochi, commented: “We’re extremely excited to be hosting these world famous sporting events in Sochi and are committed to ensuring that the city is safe and secure. The coming years will witness rapid population and economic growth in Sochi, broadening the safety and security challenges as well as increasing the requirements and complexity of everyday city operations. We’re confident that NICE, together with its partner Asteros, will provide the comprehensive solutions demanded to meet our extensive requirements and scaling needs.”

Andrey Cheremnykh, president of the project system integrator Asteros Group, explained: “Sochi’s Safe City project is a significant implementation of an emergency control centre and video surveillance platform. It will provide additional advantages to the police force, law enforcement authorities and emergency and city operation services to help them reduce the number of offences and ensure public safety.”

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NICE Systems set to showcase integrated security portfolio at IFSEC International 2013

Sessions and demonstrations will highlight NICE Systems’ situation management solutions, including the newly-launched Situator Express for NiceVision

Hall 4 Stand G111 at the NEC, Birmingham from May 13-16 is the place to be as NICE Systems will also demonstrate its newly-launched Situator Express solution while company experts will lead a number of sessions.

NICE Systems has also been shortlisted as an IFSEC and FIREX Awards finalist in the category of Security Project or Installation of the Year. This is based on the successful NICE Situator installation at Network Rail’s King’s Cross Station in 2012.

Enrico Montagnino, Sales Manager for Public Safety at NICE, and Brendan O’Keeffe of Fourway, the systems integrator for the King’s Cross project, will talk about this installation from the customer’s perspective in a presentation taking place in the Intelligent Buildings Theatre on 15 May at 2.15 pm.

Jamie Wilson of NICE Systems

Jamie Wilson of NICE Systems

Also part of the IFSEC Academy education programme, Jamie Wilson (Security Marketing Manager, EMEA at NICE Systems) will talk about ‘PSIM: Key Trends Driving Development’ and cover the anticipated evolution of PSIM to address new challenges and the emerging needs of organisations and agencies when it comes to managing unanticipated crises.

Jamie’s presentation will take place on 14 May at 12.30 pm in the Centre Stage Theatre, and will be followed by the ‘Soundbites from our Bloggers’ session at 3.30 pm where a selection of regular bloggers who write for IFSECGlobal.com will join forces to discuss their latest spheres of interest.

Key features for NICE Systems at IFSEC International

Among the NICE Systems solutions and product enhancements to be featured at the show are:

• Situator Express – This easy-to-deploy, cost-effective solution transforms NiceVision IP video surveillance into a complete security management solution. It provides a unified, holistic operating picture for security management by fusing NiceVision Net video with data from other security systems, including CCTV, access control, intrusion and fire detection.

• NICE Situator – NICE Systems will demonstrate the latest enhancements and capabilities that are empowering airports and public transit organisations, such as London’s King’s Cross transport hub, as well as financial institutions, critical facilities and cities to secure people and leverage their most important business assets.

• NiceVision Net – Its enhanced Web application allows users to easily share and export video to removable media and simultaneously play back multiple video channels.

• NICE Inform – Using this solution, security organisations can consolidate multimedia incident information from both private and public sources in order to form a complete picture of a particular incident for investigation, debriefing and training purposes.

• Citer360 – This solution harvests relevant information from the Internet and social networks for Intelligence, law enforcement and commercial uses.

NICE Systems’ security solutions help organisations capture, analyse and leverage Big Data to anticipate, manage and mitigate security and safety risks, improve operations and make the world a safer place.

The NICE security, intelligence and cyber offerings provide valuable insights that enable enterprises and Governments to take the best action at the right time by correlating structured and unstructured data from multiple sensors and channels, detecting irregular patterns and recognising trends.

NICE Security solutions are used by thousands of customers worldwide, including transportation systems, critical infrastructure, city centres, banks, enterprises and Government agencies.

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