Tag Archives: NHS Trusts

Send For Help recognised in prestigious ‘FT Future 100 UK’ listing

Send For Help (the lone worker protection business providing 24/7 emergency response via personal safety alarms) has been featured in the ‘FT Future 100 UK’ list recently published in The Financial Times and on FT.com. The prestigious list selected by an expert panel led by FT journalists features fast-growing UK companies that are also making an impact on their industry or, indeed, wider society.

The list is built on data from the ‘FT 1,000: Europe’s Fastest-Growing Companies’, in which Send For Help featured in April this year with a ranking at 625.

To make it into the first edition of the ‘FT Future 100 UK’, businesses had to excel in one of four categories: Environmental, Social and Governance, Disruption, Diversity and Consistent Growth. Send For Help was selected for the Disruption category, where the judges took into account measures such as R&D spend as a proportion of revenue and the company’s own pitch as a disrupter.

SendForHelpGroupLogo

Operating through its subsidiary brands Skyguard, Peoplesafe and Guardian24, Send For Help supplies keyfob-sized GPS personal safety alarms and smart phone apps providing 24/7 protection to over 150,000 lone workers.

Send For Help’s Monitoring Centre has direct links to police Control Rooms, so it can bypass the 999 system and receive a faster emergency response if clients are threatened, attacked or are otherwise in some form of danger.

The Surrey-based tech firm has a varied client roster across a large number of private and public sectors, including over 180 NHS Trusts and major High Street retailers, City banks and national pub chains, estate agents, the police service and more than 200 local authorities.

“It’s very encouraging that Send For Help continues to receive national and international awards from such prestigious publications,” said James Murray, CEO of Send For Help. “Our strategy as a disruptive company which delivers innovative services at competitive prices is clearly working. The whole team should be proud of what we’ve achieved.”

*For the full list visit https://ig.ft.com/future-100/2018/

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30% of NHS Trusts have experienced a ransomware attack” finds SentinelOne

30% of NHS Trusts in the UK have experienced a ransomware attack, potentially placing patient data and lives at risk. One Trust – the Imperial College Healthcare NHS Trust – admitted to being attacked 19 times in just 12 months. These are the findings of a Freedom of Information (FoI) request submitted by SentinelOne.

The Ransomware Research Data Summary explains that SentinelOne made FoI requests to 129 NHS Trusts, of which 94 responded. Three Trusts refused to answer, claiming their response could damage commercial interests. All but two Trusts – Surrey and Sussex and University College London Hospitals – have invested in anti-virus security software on their endpoint devices to protect them from malware.

Despite installing a McAfee solution, Leeds Teaching Hospital has apparently suffered five attacks in the past year.

No Trusts reported paying a ransom or informed law enforcement of the attacks: all preferred to deal with the attacks internally.

Ransomware which encrypts data and demands a ransom to decrypt it has been affecting US hospitals for a while now. The Hollywood Presbyterian Medical Center in Los Angeles notoriously paid cyber criminals £12,000 last February after being infected by Locky, one of the most prolific ransomware variants.

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With the infected computers or networks becoming unusable until a ransom has been paid* or the data has been recovered, it’s clear to see why these types of attack can be a concern for business continuity professionals, with the latest Horizon Scan Report published by the Business Continuity Institute highlighting cyber attacks as the prime concern. This is a very good reason why cyber resilience has been chosen as the theme for Business Continuity Awareness Week in 2017.

“These results are far from surprising,” said Tony Rowan, chief security consultant at SentinelOne. “Public sector organisations make a soft target for fraudsters because budget and resource shortages frequently leave hospitals short changed when it comes to security basics like regular software patching. The results highlight the fact that old school AV technology is powerless to halt virulent, mutating forms of malware like ransomware. A new and more dynamic approach to endpoint protection is needed.”

Rowan continued: “In the past, some NHS Trusts have been singled out by the Information Commissioner’s Office for their poor record on data breaches. With the growth of connected devices like kidney dialysis machines and heart monitors, there’s even a chance that poor security practices could put lives at risk.”

*Note that the data isn’t always recovered even after a ransom has been paid

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