Tag Archives: March Networks

March Networks introduces “world’s first” self-contained HDR surveillance camera for banking ATMs

Intelligent IP video solutions developer March Networks has introduced the MegaPX ATM camera. The MegaPX is believed to be the security sector’s first self-contained, covert IP camera with High Dynamic Range (HDR) image clarity.

Purpose-built for easy installation in leading ATMs, the camera captures highly-detailed video in all lighting conditions, enabling banking investigators and the police to clearly identify faces and other distinguishing features.

The new models are ONVIF Profile S compliant and can be deployed seamlessly to provide the high quality ATM video evidence many financial institutions are seeking to fill a gap in their complete banking surveillance solution.

March Networks' Mega PXATM camera

March Networks’ MegaPX ATM camera

“While ATM-related fraud incidents fell last year, related losses and losses through both skimming and ATM physical attacks have increased in Europe* so banking organisations are relying more heavily than ever on IP video technologies that can provide clear video evidence to accelerate investigations,” explained Net Payne, chief marketing officer at March Networks. “This new camera offers financial institutions a way of capturing better video at ATMs and advances an area of the banking surveillance ecosystem which, until now, has not kept pace with technology improvements.”

The MegaPX ATM camera combines HDR and “exceptional” low-light performance to capture clear video in high contrast lighting, such as the direct sunlight and near-dark conditions that ATM’s can be located in at different times of the day.

Available with a 2.8 mm standard lens or 3.7 mm pinhole lens, the camera’s wide field of view records ATM users from the waist up rather than just capturing faces to provide more comprehensive video evidence. In addition, an innovative feature auto-corrects images recorded behind the tinted glass enclosures present in many of today’s ATMs.

Distinct from other covert cameras with separate sensor units, the MegaPX ATM models combine all components in a single housing measuring just 2.2 x 2.3 x 2.7 inches (5.6 x 5.8 x 7 cm). This self-contained design speeds installation and eliminates typical cable wear and tear.

To prevent the cameras from shifting – a common issue caused by ATM doors being slammed during the daily cash vaulting process – the MegaPX ATM solution offers a choice of two mounting brackets that lock firmly into place. The robust locking mechanism ensures that the camera’s desired field of view is maintained and that images are not cut off or lost altogether.

Importantly, this feature saves financial institutions and their systems integrators valuable time and expense by eliminating continual service calls for onsite camera adjustments.

Making service calls even faster and more convenient, each MegaPX ATM camera is supplied with a unique QR code that technicians can scan with their mobile device using March Networks’ free GURU Smartphone Application. GURU automates typically time-consuming tasks such as determining a camera’s serial number, verifying its warranty status and completing online return forms.

The app also connects systems integrators with ‘How To’-style video tutorials, product manuals and convenient troubleshooting tools to help them work more efficiently and resolve camera issues onsite.

*Further information on the new MegaPX ATM cameras is available online at: www.marchnetworks.com.

*Source: EAST, European ATM Crime Report, April 2015

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March Networks adds redesigned interface to GURU smart phone app for system integrators

Intelligent IP video solutions developer March Networks has introduced a new version of its GURU smart phone app. GURU 2.0 features a completely redesigned, workflow-based interface to help systems integrators and technicians find the information they need faster than ever. The app also includes new support capabilities, among them software video tutorials and a smart symptom filtering feature that speeds recorder troubleshooting.

March Networks created GURU to help technicians save time and money in the field. The app, which is available as a free download from the App Store and Google Play, automates typically time-consuming tasks such as checking product warranty statuses and completing online return forms. It also provides innovative utilities to help system integrators work more efficiently and resolve system issues onsite.

“Our service teams love using GURU,” said Edward Ferranti, service manager at Portland Safe, a March Networks certified provider. “It simplifies troubleshooting and puts product information at our fingertips. Plus it’s free and works on the phones we already have. GURU is a great example of how March Networks listens to its integrators and is committed to helping us grow our business.”

March Networks' GURU smart phone app in action on the iPhone

March Networks’ GURU smart phone app in action on the iPhone

Technicians can use GURU to wirelessly connect to any 8000 Series or RideSafe GT Series hybrid NVR to adjust IP addresses, Domain Name System (DNS) and other system settings. They can also use the app to scan the unique QR code on any current generation March Networks recorder to instantly pull up serial numbers and other product information.

Additional features now available with GURU 2.0 include:

  • March Networks Command video management software troubleshooting
  • March Networks RideSafe GT Series Hybrid Transit NVR troubleshooting
  • 8000 Series Hybrid NVR smart symptom filtering
  • RideSafe GT Series wireless provisioning
  • New training tutorials for March Networks’ Searchlight software, IP cameras, Command software and RideSafe GT Series recorders

“With GURU, technicians no longer have to spend time booting up their laptop or calling for technical support,” explained Ru Wadasinghe, vice-president of professional services at March Networks. “The app is a great way for our certified solution providers to access the technical tools and information they need on the go. We’re constantly working to add new capabilities that make it even more useful and convenient.”

*To learn more about the GURU smart phone application visit: www.marchnetworks.com/guru

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March Networks delivers insights on “superior surveillance” in banking with video-driven business intelligence

March Networks, the global provider of intelligent IP video solutions, is helping banking organisations understand how they can use business intelligence drawn from video, analytics and transaction reporting to implement strategy, gain tactical and operational insight and facilitate effective decision-making. 

In a topical webinar, now available for replay on the Banking Technology website, Ely Maspero (March Networks’ IP video management solutions product manager) highlights the growing relevance and popularity of analytics and industry-oriented reporting tools. They’ve become so useful to banks, in fact, that an investment of just $1 in analytics resulted in an RoI of $13 in 2014, representing a growth rate of 18% since 2011[1].

Video and analytics are increasingly being used together, not only to provide data on specific ATM-related fraud, but also to deliver meaningful insights into bank branch performance and help improve customer relations, reduce waiting times and increase the effectiveness of in-branch marketing activities.

According to 61% of those individuals surveyed by Technology Business Research at the end of last year, the main driver of business intelligence software market growth is operational efficiency.

Ely Maspero of March Networks

Ely Maspero of March Networks

Financial institutions can be vulnerable to different types of fraud, from cash trapping and card skimming through to the more extreme use of explosives. While ATM fraud incidents fell by 26% last year, related losses did increase by 13%.

The combination of video and analytics can speed investigation times and identify at-risk ATMs to help reduce prevent fraud.

Video, analytics and transaction data

From a marketing perspective, video and analytics may be used to help banks maximise their up-selling and cross-selling opportunities by analysing staff and customer behaviour. Multiple banking departments can use the powerful combination across all aspects of client relations in order to help them move from a product-oriented business model to one that’s more customer-oriented.

“Today, most banks are using video surveillance to help reduce losses and better protect their customers’ assets,” said Ely Maspero, “but the combination of video, analytics and transaction data can target more than loss prevention. Video-driven business intelligence can provide banks with valuable information on the behaviours and habits of customers and staff, helping banks refine and improve their in-branch services.”

Talking specifically about the webinar, Maspero added: “This webcast highlights the many opportunities that today’s video analytics can provide, including the reduction of vulnerabilities and improving customer experience to help build brand loyalty and increase revenues.”

Reference

[1] Nucleus Search, September 2014

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