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BT Redcare unveils new next generation alarm portfolio for premises protection

BT Redcare, one of the UK’s largest suppliers of alarm signalling services, has revamped its portfolio of products to provide businesses and households alike with faster, smarter and easier ways of protecting premises.

The business has launched three new next generation alarm signalling products which can be used to monitor a range of risks, including physical break-ins, fire, gas leaks and flooding. A fourth product will be launched early in 2019 to complete the new portfolio.

Customers will benefit from a much faster experience end-to-end, from the installation of their new security system through to connectivity, signalling and fault reporting.

The products are also easier to use with the introduction of a new app for installers which allows for faster customer set-up, while a new app for end user customers allows them to receive notifications and alerts.

The new products have also been designed to be more environmentally friendly, requiring less energy to run and using recyclable packaging.

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The products have comprehensive levels of security built-in with end-to-end encryption, while 24/7 technical support and a ten-year warranty provides customers with the high levels of reliability and reassurance they need from their alarm system.

The portfolio comprises the following new products:

Essential: This is the entry-level package which offers a fast and affordable wireless security alarm signalling system. It’s also monitored by security experts who will keep an eye on customers’ premises 24/7.

Advanced: This package comes with two signalling paths to provide twice the reassurance and is ideal for low-to-medium risk sites with the flexibility to upgrade if required.

Advanced Extra: This offers the same features as Advanced, but with even faster reporting times. If there’s a fault with the connection, the experts will be alerted in just 180 seconds.

Ultimate: This is BT Redcare’s premium product which covers every level of risk. Underpinned by resilient and future-proof IP broadband and smart 4G connections, the product boasts a built-in broadband hub and superior levels of security and reliability, with battery back-up to keep the system running even in the event of a power cut. It also has faster response times, with its enhanced monitoring capabilities alerting security experts about any connection issues within just 90 seconds.

John Ware, general manager at BT Redcare, said: “We’re introducing faster, smarter and greener ways of protecting businesses and homes underpinned by the best fixed and mobile networks in the UK. We’ve designed our next generation portfolio based on feedback from Alarm Receiving Centres, installers, insurers, businesses and homeowners. With our products meeting the very highest standards in the industry, we can provide our customers with the peace of mind they’re looking for in an alarm signalling system.”

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BSIA outlines key points of PD6669 scheme ahead of industry briefings

Ahead of a series of industry briefings on the new PD6669 scheme, the British Security Industry Association (BSIA) has put together its five key points of the publication.

PD6669 provides guidance for the provision of alarm transmission systems (ATS) in the UK. It has been developed with support from all interested parties within the security industry, including security installers, Alarm Receiving Centres, ATS providers, insurers, the BSIA itself, the British Standards Institution and the police service.

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The Trade Association has outlined five key points of the scheme which will be covered in greater detail during each briefing:

*Alarm transmission providers will supply network availability statistics to identify systems that are highly likely to generate a false confirmed activation and police response to a false alarm. This will help to protect the allocation of Unique Reference Numbers (URNs)

*Alarm transmission providers will suggest alternate telecommunications solutions and networking advice to improve system reliability

*Single path faults are effectively managed, reducing customer disturbance and false alarms

*Installers will be able to clearly identify chargeable installation and post-installation work to the ATS to ensure that it operates reliably and as specified. Using PD6662, installers will be able to upsell their services rather than simply selling on price

*PD6669 ensures that system liability is clearly defined through robust information supply, record keeping and notification

As stated, the BSIA is hosting a series of free-to-attend briefings that will provide industry practitioners with an overview of PD6669, information on how it interfaces to BS EN 50136 and how it will help installers who use the scheme.

The briefings will be taking place at the following locations:

*London: 30 August at UBM, 240 Blackfriars Road, London SE1 8BF. Registration opens at 8.30 am with presentations from 9.00 am through until 11.00 am

*Hampshire: 31 August at Southern Monitoring, 212-218 London Road, Waterlooville PO7 7AJ. Registration opens at 8.30 am with presentations from 9.00 am until 11.00 am

*Wigan: 6 September at the North West Fire and Security Exhibition, DW Stadium (South Stand Suite), 15 Loire Drive, Wigan WN5 0UH. Presentations from 10.00 am to 11.00 am as part of the North West Fire and Security Exhibition speaker programme)

*Nottingham: 13 September at EMCS Ltd, Tissington Close, Beeston, Nottingham NG9 6QG. Registration opens at 8.30 am with presentations from 9.00 am until 11.00 am

*To register for any of these PD6669 briefings visit: www.bsia.co.uk/events

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MAGIC dual motion detectors from Vanderbilt awarded prestigious NF, INCERT, IMQ and VdS approvals

Vanderbilt has announced that its range of MAGIC dual motion detectors has been awarded four prestigious European approvals. The popular range has gained approval in line with the latest editions of the relevant French NF standards as well as the TO-14 (INCERT) standards that are applicable in Belgium and the Netherlands, the Italian IMQ and the German VdS accreditation.

Considered one of the most important approvals in France, the NF standard confirms that products are suitable for use in applications where compliance is required by the end users of security systems and by their insurers.

Similarly, INCERT is recognised all over Belgium and the Netherlands where the markets demand high end products and systems.

IMQ is Italy’s most important certification body and a European leader in conformity assessments and laboratory testing for a diverse range of industries.

Vanderbilt’s MAGIC dual motion detectors have been awarded NF, INCERT, IMQ and VdS approvals

Vanderbilt’s MAGIC dual motion detectors have been awarded NF, INCERT, IMQ and VdS approvals

In addition, the MAGIC E-Bus device has also been approved in line with the EN50131 European Standards and also received German VdS approval.

These approvals come just 12 months after the MAGIC PDM-IXx12/T and PDM-IXx18/T dual motion detectors were launched in order to offer reliable detection of intruders and high false alarm immunity.

Their performance is based on an improved version of Vanderbilt’s Matchtec algorithm which combines passive infrared (PIR) and microwave (MW) channels to make “incredibly accurate” decisions on motion within a detection zone. The detectors perform well even under harsh conditions, such as in rooms with rapid and extreme temperature fluctuations that can create false alarms.

Within their future proof design, the intelligent processing routines used in the MAGIC dual motion detectors are said to provide “unrivalled” reliability. This is because the Matchtec algorithm analyses the relative strength of the PIR and MW signals received from a moving object to make sound decisions.

It’s possible to use multiple detectors in close proximity to each other since the algorithm reduces interference between the MW modules. As a result, they also comply with the new and significantly more demanding CE Regulations that came into force last year.

“The response to the MAGIC PDM-IXx12/T and PDM-IXx18/T dual motion detectors since they were launched last year has been phenomenal,” commented Alistair Enser, global sales director at Vanderbilt. “We’re delighted that they have now been awarded NF, INCERT, IMQ and VdS approvals. This is clearly testament to the quality of the range as these designations are only presented to products that have the highest standards of design and manufacture and offer Best in Class levels of operational performance.”

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BSIA drives industry agreement on Interim Update of PD6662 scheme for alarm systems

Key organisations from across the security business sector have realised an industry agreement on an Interim Update of the PD6662 scheme for Intruder and Hold-Up Alarm Systems, reports the British Security Industry Association (BSIA). 

The agreement was written with the input of Trade Associations, insurers, inspectorates and the police service and has taken around four months to produce. The decision was made to publish the agreement outside of the British Standards Institution’s (BSI) own standards framework to allow for a more fundamental review of the PD6662 scheme to take place within the BSI and subsequently align with the introduction of the much-awaited second amendment to EN 50131-1, which is still under development in Europe.

In addition to the BSIA, leading organisations involved in the development of the agreement include the Fire and Security Association, the National Police Chiefs’ Council, the National Security Inspectorate, Police Scotland, the RISCAuthority and the Security Systems and Alarms Inspection Board.

A number of the BSIA’s Security Systems Section and Security Equipment Manufacturers Section members put forward their industry-leading knowledge during the consultation.

David Wilkinson: technical director at the BSIA

David Wilkinson: technical director at the BSIA

A key focus for members of the BSIA’s Security Systems Section and its Security Equipment Manufacturers Section has been to ensure that there was a method of enabling the use of mobile devices to set or unset intruder alarm systems. This is an issue that needed to be addressed as a result of the restrictions in their use through BS 8243 – the British Standard for alarm confirmation – coupled with the lack of clarity in the current EN 50131-3 standard.

David Wilkinson, director of technical services at the BSIA, commented: “The BSIA has played an instrumental part in shaping this agreement and we’re pleased that other industry organisations have also seen the benefit in contributing to it and aligning with it. The PD6662 scheme for Intruder and Hold-Up Alarms is somewhat out of date. This industry agreement provides the ideal opportunity to update the existing scheme and enable the use of mobile device technology in this important market sector while the full-scale review of the PD is undertaken through the BSI.”

The introduction of mobile technology enables professional security installers to use this technology, something which they could not do under the current PD6662 scheme. In turn, this passes on the benefits of using newer technology to the end users or purchasers of alarm systems.

The industry agreement will come into effect on 1 September 2015 and it’s intended that the content of this agreement will be incorporated into the revised edition of PD6662.

The BSIA will continue to influence the European standards that impact on intruder alarm systems to ensure that, wherever possible, the requirements in the industry agreement can be positioned at a European level, in turn negating the need for a longer term ‘national’ implementation.

*Published earlier this month, the BSIA’s Annual Review highlights some of the many standards the Trade Association and its constituent members have influenced in the past year. To download a copy or for more information on the BSIA visit: www.bsia.co.uk

**Futher information about the industry agreement announced (or, indeed, any other standard applicable to the UK’s private security sector) is available from the Trade Association’s Technical Department (tel: 0845 389 3889)

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