Tag Archives: Installers

IDIS Europe’s partnership strategy pays off with reported 78% sales growth

IDIS Europe has reported record sales growth for 2018, with a 78% rise attributed to successful projects with long-term partners and continued investment in technology and support services.

Contributing to this success the company, which is Korea’s largest in-country video surveillance manufacturer, was the supplier for major contract wins in the retail, healthcare and education sectors.

Since opening its European headquarters in Brentford in 2013, IDIS has established a strong technical support team and wide sales networks and the company has worked hard to develop profitable partnerships with security installers, system integrators and distributors.

“Our core strategy as a company is to pursue sustainable growth alongside our partners as a one-stop supplier for video solutions,” urged James Min, managing director of IDIS Europe. “This means working together to ensure customer satisfaction, delivering better value and better technology.”

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James Min

For security installers and system integrators, IDIS is now focusing on reducing Total Cost to Serve, giving them complete, easy-to-source video solutions that offer more profitable implementations and predictable revenue streams. Going forward this is a priority,  stated Min, and it will be achieved by continuing to invest in video technology that eliminates complexity and earns the loyalty of end users.

“The most encouraging thing is that, whenever customers switch to IDIS technology, they find that it gives them higher performance and a lower total cost of ownership. They also know that we’re working on new forward and backwards compatible technology to meet their future requirements.”

Once on board, customers tend to upgrade, but not switch away from IDIS, which is good news for installers. “We saw that with our new 12 MP Super Fisheye camera, launched last year as a step up from of our original 5 MP model. This has proven attractive for lots of our established customers as well as new users. It’s already our best-selling unit.”

IDIS_Total_Solution

For the integrator, IDIS’ model of simple-to-install technology from a ‘one solution, one company’ supplier means more realistic and attractive maintenance and service agreements. True plug-and-play performance was developed to reduce complexity for engineers installing and maintaining systems and, in turn, reduce cost and disruption for end users. The IDIS Ultimate Warranty also offers greater long-term protection for both parties.

“Anything that helps us to earn customer loyalty results in more sustainable long-term business,” added Min. “We also recognise that our installation partners make a commitment to IDIS when they invest their time on engineer training and product knowledge, so it’s important that we repay that commitment by supporting them to open up new opportunities.”

Looking ahead, IDIS predicts that strong sales performance will continue in 2019, with more major projects in the pipeline and new technology launches making it an attractive proposition to expand existing systems as well as install new ones.

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BT Redcare unveils new next generation alarm portfolio for premises protection

BT Redcare, one of the UK’s largest suppliers of alarm signalling services, has revamped its portfolio of products to provide businesses and households alike with faster, smarter and easier ways of protecting premises.

The business has launched three new next generation alarm signalling products which can be used to monitor a range of risks, including physical break-ins, fire, gas leaks and flooding. A fourth product will be launched early in 2019 to complete the new portfolio.

Customers will benefit from a much faster experience end-to-end, from the installation of their new security system through to connectivity, signalling and fault reporting.

The products are also easier to use with the introduction of a new app for installers which allows for faster customer set-up, while a new app for end user customers allows them to receive notifications and alerts.

The new products have also been designed to be more environmentally friendly, requiring less energy to run and using recyclable packaging.

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The products have comprehensive levels of security built-in with end-to-end encryption, while 24/7 technical support and a ten-year warranty provides customers with the high levels of reliability and reassurance they need from their alarm system.

The portfolio comprises the following new products:

Essential: This is the entry-level package which offers a fast and affordable wireless security alarm signalling system. It’s also monitored by security experts who will keep an eye on customers’ premises 24/7.

Advanced: This package comes with two signalling paths to provide twice the reassurance and is ideal for low-to-medium risk sites with the flexibility to upgrade if required.

Advanced Extra: This offers the same features as Advanced, but with even faster reporting times. If there’s a fault with the connection, the experts will be alerted in just 180 seconds.

Ultimate: This is BT Redcare’s premium product which covers every level of risk. Underpinned by resilient and future-proof IP broadband and smart 4G connections, the product boasts a built-in broadband hub and superior levels of security and reliability, with battery back-up to keep the system running even in the event of a power cut. It also has faster response times, with its enhanced monitoring capabilities alerting security experts about any connection issues within just 90 seconds.

John Ware, general manager at BT Redcare, said: “We’re introducing faster, smarter and greener ways of protecting businesses and homes underpinned by the best fixed and mobile networks in the UK. We’ve designed our next generation portfolio based on feedback from Alarm Receiving Centres, installers, insurers, businesses and homeowners. With our products meeting the very highest standards in the industry, we can provide our customers with the peace of mind they’re looking for in an alarm signalling system.”

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Advanced video surveillance solutions from IDIS showcased at Security Essen

The very latest advances in secure surveillance technology, engineered entirely in Korea, are being demonstrated by IDIS on Stand E10 in Hall 5 at Security Essen, which runs from 25-28 September.

The IDIS Total Solution is increasingly being preferred by major end users globally because it offers the advantages of secure, exclusively Korean design and manufacturing, as well as “outstanding performance” in all applications.

Important innovations on show at Security Essen include IDIS’ flagship DirectIP solution, a full array of IP cameras (including Full-HD and 4K models), NVRs, network accessories and monitors, new privacy masking features to support end user compliance with data protection regulations such as the General Data Protection Regulation (GDPR), the IDIS Center (which typically delivers 50% cost savings on centralised monitoring systems in comparison with server-based solutions) and “game-changing Artificial Intelligence”.

IDIS Essen Stand 1

Deep Learning Analytics

Proving to be the biggest draw for visitors this week is the latest iteration of IDIS’ Deep Learning Analytics (IDLA) technology that has opened a new door to the future of video analytics with “groundbreaking” 96% accuracy combined with a 200 ips speed allowing for the analysis of 32 channels simultaneously.

These exciting advances in video analytics make IDLA “more accurate, faster and more scalable” than competitive offerings. IDLA provides agile appearance searching, object detection and classification (for example people, cars and bicycles) intrusion detection, as well as loitering detection: all adapted to fit a 16:9 ratio.

The IDLA engine offers this “unrivalled accuracy” thanks to its advanced deep network architecture. IDLA is easy to set up and use simply by setting the region of interest and sensitivity. No calibration is needed.

Further, since IDLA doesn’t require additional processing power, end users can progress legacy hardware and cameras to transform their existing surveillance system into a powerful Artificial Intelligence solution.

Version 2.0 will be commercially available early next year. End users will be able to access both standard and advanced functionality, such as appearance search, through a single and affordable licence. Object detection and classification, intruder detection and loitering analytics are already available for users of the IDIS Solution Suite VMS.

IDIS DirectIP

Making its major exhibition debut in Germany, IDIS DirectIP is a true plug-and-play, end-to-end IP surveillance platform which offers “industry-leading” ease of use and performance. Consisting of IP cameras, NVRs, network equipment and totally cost-effective IDIS Center software, IDIS DirectIP is a complete package that’s easy to install, secure, flexible and scalable. It’s compatible with legacy systems and supports third party and ONVIF protocols for maximum installation flexibility. DirectIP provides users with Best in Class performance. Combined with the seven-year IDIS Ultimate Warranty, it’s affordable and cost-effective to run.

DirectIP Solution Suite

Visitors to Hall 5 are also learning about how IDIS Dynamic Privacy Masking is supporting users in complying with privacy legislation. IDIS Dynamic Privacy Masking securely masks areas of interest without transcoding, allowing end users to protect the privacy of selected individuals, for example bystanders, in any video footage which is being used as evidence in a Court of Law.

Together, these advances offer end users, installers, consultants and distributors new levels of system-building flexibility and security with significant cost advantages.

Joon Jun

Joon Jun

Joon Jun, president of IDIS’ Global Business Division, stated: “IDIS technology is now recognised as a trusted and premium brand. It’s being adopted by major users around the world. This success is thanks to our commitment to highly secure manufacturing – which is exclusively Korean – and innovative design which keeps us at the very forefront of the video surveillance sector.”

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Dahua welcomes high-level UK trade and investment delegation to China

Dahua Technology’s global headquarters in China was recently visited by a senior trade delegation from Leeds as part of a trip to capitalise on existing trade arrangements and reinforce a long-standing relationship between the region and the Chinese city of Hangzhou.

Among the Leeds City Region delegation were representatives from Leeds City Council, Kirklees Council, the West Yorkshire Combined Authority, Bradford Council, the Universities of Bradford, Leeds and Huddersfield and businesses from the region. In addition to discussing co-operative business opportunities, the visitors also enjoyed a tour of Dahua’s headquarters, including the cutting-edge demonstration room.

The visit comes on the back of Dahua Technology’s UK subsidiary opening a new office in Leeds to provide support for local distributors, integrators and installers, as well as deliver training and client demonstrations.

DahuaLeedsTradeandInvestment

“This trade and investment mission will build on our long and prestigious relationships with our Chinese partners,” said Councillor Judith Blake, leader of Leeds City Council. “We saw a hugely positive outcome of this activity with the announcement that Hangzhou-based Dahua is opening an office in Leeds. They join Hisense, which has its UK headquarters in Leeds, and Silver Cross owner Fosun. We want to encourage more investment and trade between our cities.”

Significant growth

As part of a presentation to the delegation party, Jason Zhao (Dahua vice-president and general manager of the Overseas Business Centre), said: “We’re very honoured to be part of this historical development, having held a relationship with Leeds before we were even established in the UK. Three years ago, we opened our first UK office with only a few people and even fewer local employees. We’ve had significant growth over these past three years, whereby we now have over 40 people supporting the UK and Ireland markets. Three of them are staff hired from Leeds and the surrounding area.”

Hangzhou and Leeds have been partnered since 1988, co-operating in the fields of business, education and culture and resulting in links between many businesses and public bodies.

The Leeds City Region covers Barnsley, Bradford, Calderdale, Craven, Harrogate, Kirklees, Leeds, Selby, Wakefield and York. It has a £1 billion-plus Local Growth Deal to boost jobs and growth across the region. It’s also home to the UK’s largest regional financial centre and has a digital technology sector now worth more than £6.6 billion.

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TDSi partners with Milestone at Integration Expo UK

Integrated security solutions manufacturer TDSi will be appearing as a partner at the Milestone Integration Expo UK, which is being held at the Hilton at St George’s Park Hotel, Burton Upon Trent on Wednesday 19 September.

The Milestone Integration Expo UK provides visitors with a greater insight into the powerful integration of Milestone’s XProtect VMS (Video Management System) solution by a number of complementary security systems, including TDSi’s EXgarde security management software.

Alex Rumsey, director of UK sales at TDSi, commented: “Given that it’s the world’s Number One provider of VMS solutions, we’re proud that Milestone has invited us to partner with them at this event. This is the perfect opportunity for installers, specifiers and end users to view and understand the powerful integration capabilities of using Milestone’s XProtect VMS and our EXgarde solution in order to provide a truly 360-degree view of security management.”

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Alex Rumsey of TDSi

The event will feature eight Milestone Partners, all of them providing insights into the flexibility of their integrated security products. Live demonstrations will be held throughout the day from 9.30 am until 4.45 pm, giving visitors the opportunity to attend and participate in as many of these as required.

The Milestone Integration Expo UK is free to attend, but requires registration. Visitors will have access to the newest technologies within access control, video analytics, body-worn cameras, system design and storage optimisation, along with networking opportunities with some of the most successful IP video systems integrators, resellers and distributors in the UK.

Rumsey concluded: “Unlike a general trade show, this is a highly focused event which will provide specific details and assistance for anyone that uses Milestone’s market-leading systems. All of the presentation teams will be there to provide a solid educational forum and to discuss specific applications for the technology in the real world.”

*For further details and to register for Milestone Integration Expo UK visit www.milestonesys.com/events/events-and-webinars/milestone-integration-expo-uk/

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Dahua UK to open northern office in ‘partner’ city of Leeds

Dahua Technology is expanding its presence in the UK with the opening of a new office in Leeds. This is the first time that Dahua – the world’s second-largest video surveillance solutions manufacturer – has expanded in the UK beyond its existing offices in Maidenhead, Berkshire.

The new northern office will be located at the White Rose Office Park in Millshaw Park Lane, Leeds, which is around four miles south of the city centre. With its handy location between the M62, M1 and M621 and also with nearby rail connections to Leeds city centre, the new office boasts excellent transport links.

The main aim of establishing a permanent presence in the North of England is for Dahua to provide better support for its local distributors, integrators and installers, as well as to offer training locally and provide a local base for partner events and client demonstrations.

DahuaLeedsOffice

Dahua Technology’s global headquarters in China is located in Hangzhou, a city that has been twinned with Leeds since 1988. It was no surprise, then, when the company approached Leeds City Council to help the business find a suitable location for its new offices. The link between the two cities generates co-operation in the fields of business, education and culture. Last year, officials and representatives from the Leeds City Region Enterprise Partnership visited Dahua’s global headquarters as part of a delegation to Hangzhou and Shanghai.

Dahua’s connections with Leeds and the fact that its home city of Hangzhou is twinned with the ‘Northern Powerhouse’ have resulted in links with many local companies and public bodies. “Working with a proactive organisation such as Leeds City Region Enterprise Partnership really helps us, because the partnership goes out of its way to create mutually beneficial business activities,” explained Ben Perkins, head of marketing for Dahua UK and Ireland.

Perkins added: “The partnership attracts business and international money to the region, which not only makes a positive impact on the lives of the people who live and work in Leeds, but also brings a great wealth of talent into the area. This will benefit Dahua as we grow our presence in the region.”

Councillor Judith Blake, leader of Leeds City Council, stated: “Leeds has a long and prestigious relationship with China. Our trade and investment missions have helped build relationships. It’s great to welcome Dahua to Leeds as a result of this activity. We will be holding a series of business meetings in Hong Kong, Hangzhou and Qingdao to review how our cities can work together to increase trade and deliver economic growth.”

The Leeds City Region covers Barnsley, Bradford, Calderdale, Craven, Harrogate, Kirklees, Leeds, Selby, Wakefield and York, and has a £1 billion-plus Local Growth Deal in place to boost jobs and growth across the region. It’s home to the UK’s largest regional financial centre and has a digital technology sector now worth more than £6.6 billion.

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Advanced launches brochure focused on fire protection advice for historic sites

Advanced has launched a new guide to fire protection for historic and heritage sites, which present unique challenges for end users, specifiers and installers.

The brochure is designed to help key stakeholders understand some of the solutions available for the challenges they face. It addresses many common problems in ensuring adequate active fire protection, tackling the challenges of minimising aesthetic impact, quick and safe evacuation and eliminating unwanted alarms.

Advanced’s systems protect some of the most famous, valuable and most visited sites, among them Hagia Sophia in Istanbul, Durham Cathedral, The Magna Carta at Lincoln Castle, Iona Abbey, the Natural History Museum in central London and the Trinity Episcopal Church that’s located in Rhode Island.

AdvancedHeritageSites

Aston Bowles, head of marketing at Advanced, said: “Historic structures present unique challenges for the fire systems industry, but innovation is delivering significant choice and performance gains for end users, specifiers and responsible people in the sector. The new brochure aims to offer insight into the sector and the solutions that can be used.”

Advanced’s products include complete fire detection systems, multi-protocol fire panels, extinguishing control, fire paging and false alarm management systems.

*To request a copy of the Historic Sites Brochure send an e-mail to: marketing@advancedco.com

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