Showsec has begun 2014 with a new-look London operation after making significant changes in response to the company’s sustained growth.
The expansion of Showsec’s work in the capital city has played a major part in the record-breaking results achieved by the company in recent years. On that basis, the organisation has now divided that operation into three specific areas – namely East, West and Greater London – in order to enhance already high standards of service.
Paul Legge, who had operated as area manager for London over the past five years, will now take charge of the East section, while Dayo Adelugba (West) and Louise Stockden (Greater) have been promoted to managerial roles.
Managing customer expectations
“This is an exciting development which reflects the continued growth of the company and the important part which increased levels of activity in London in particular has played in that success,” commented regional manager Steve Reynolds.
“It’s crucial that we continue to deliver high standards of service and manage the expectations of our growing number of clients throughout the city,” added Reynolds, “so after a period of consultation we considered that this was the best way forwards from an operational viewpoint.”
Reynolds continued: “One of the most satisfying aspects of implementing these changes is that we have promoted two members of staff from within. As graduates of our Management Development Programme, Dayo and Louise are the latest to have progressed along this career path, thus further underlining the value of the company’s commitment to helping individuals fulfil their potential.”
Building on that them, Reynolds explained: “Paul Legge will continue the excellent work he has carried out over the past five years by focusing on one of these three areas, with the two new appointments taking the lead in those other areas which have been defined by the restructure.”
By operating such a fruitful Management Development Programme for many years now, Showsec has created a management structure that will also present further opportunities for operations executives within those changes in London.