Tag Archives: IDIS Europe

IDIS Europe’s partnership strategy pays off with reported 78% sales growth

IDIS Europe has reported record sales growth for 2018, with a 78% rise attributed to successful projects with long-term partners and continued investment in technology and support services.

Contributing to this success the company, which is Korea’s largest in-country video surveillance manufacturer, was the supplier for major contract wins in the retail, healthcare and education sectors.

Since opening its European headquarters in Brentford in 2013, IDIS has established a strong technical support team and wide sales networks and the company has worked hard to develop profitable partnerships with security installers, system integrators and distributors.

“Our core strategy as a company is to pursue sustainable growth alongside our partners as a one-stop supplier for video solutions,” urged James Min, managing director of IDIS Europe. “This means working together to ensure customer satisfaction, delivering better value and better technology.”

James_Min_IDIS_Europe_MD

James Min

For security installers and system integrators, IDIS is now focusing on reducing Total Cost to Serve, giving them complete, easy-to-source video solutions that offer more profitable implementations and predictable revenue streams. Going forward this is a priority,  stated Min, and it will be achieved by continuing to invest in video technology that eliminates complexity and earns the loyalty of end users.

“The most encouraging thing is that, whenever customers switch to IDIS technology, they find that it gives them higher performance and a lower total cost of ownership. They also know that we’re working on new forward and backwards compatible technology to meet their future requirements.”

Once on board, customers tend to upgrade, but not switch away from IDIS, which is good news for installers. “We saw that with our new 12 MP Super Fisheye camera, launched last year as a step up from of our original 5 MP model. This has proven attractive for lots of our established customers as well as new users. It’s already our best-selling unit.”

IDIS_Total_Solution

For the integrator, IDIS’ model of simple-to-install technology from a ‘one solution, one company’ supplier means more realistic and attractive maintenance and service agreements. True plug-and-play performance was developed to reduce complexity for engineers installing and maintaining systems and, in turn, reduce cost and disruption for end users. The IDIS Ultimate Warranty also offers greater long-term protection for both parties.

“Anything that helps us to earn customer loyalty results in more sustainable long-term business,” added Min. “We also recognise that our installation partners make a commitment to IDIS when they invest their time on engineer training and product knowledge, so it’s important that we repay that commitment by supporting them to open up new opportunities.”

Looking ahead, IDIS predicts that strong sales performance will continue in 2019, with more major projects in the pipeline and new technology launches making it an attractive proposition to expand existing systems as well as install new ones.

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IDIS cuts the ribbon on new UK office

To support continued robust growth and an expanding customer base, IDIS has opened new offices and training facilities in London.  Remaining in the recently refurbished The Mille in Brentford, the new facility features significant additional desk and recreational space and meeting rooms and doubles the capacity of the company’s training and demonstration facility.

Over the last two years, IDIS has significantly grown its sales force in the UK as well as strengthening its technical support team. This growth has corresponded with a larger partner network and customer base that has seen the demand for IDIS product demonstrations and training soar.

Brian Song, managing director of IDIS Europe, said: “Our new UK office is testament to the growth surge IDIS has experienced over the last four years. Since the launch of our own brand business in 2013, we’ve expanded our workforce and infrastructure both here in the UK and at our global headquarters and manufacturing facility just outside Seoul, as well as opening regional headquarters in the Middle East and the US. The new facilities in Brentford mean that we can continue to deliver world-class sales and technical support at a local level both now and in the years to come.”

Training Room 3

Last year also saw Sean Um join the IDIS Europe team following an eight-year tenure at the IDIS global headquarters in various product and sales roles. In his new position as product manager, Um works closely with system integrators, installers and end users to drive the IDIS product road map. His remit is to work at a local level to understand the needs of European customers and ensure a continuous cycle of innovation that builds upon the IDIS signature of easy-to-use and high performance surveillance.

Song, added: “Since joining us last year, Sean has been instrumental in liaising with our product planning and development team in South Korea. His appointment has ensured that we continue to bring new products and technologies to market that deliver improvements upon common industry offerings that strengthen security and improve the user experience.”

IDIS will showcase its core technologies, including the flagship DirectIP offering (a true plug-and-play solution that eliminates the complexity of installing and operating networked surveillance), at this year’s IFSEC International. The show runs at London’s ExCeL from 20-22 June. IDIS can be found on Stand G700. The business will be celebrating 20 years of innovation.

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Lukasz Pitera appointed to head up UK internal sales at IDIS Europe

IDIS has announced the appointment of Lukasz Pitera to the role of head of UK internal sales based out of the company’s European headquarters in Brentford, London.

IDIS is a global security company that designs, develops, manufactures and delivers surveillance solutions for end users operating in a wide range of commercial and public sector markets.

Headquartered in Korea and operating across 35 countries in tandem with its strategic partners, IDIS is a leading DVR manufacturer with an annual turnover of $314 million and more than 2.1 million installations worldwide to date.

The company’s next generation DirectIP surveillance solutions meet the needs of an increasingly demanding security landscape to protect people, property and assets through the deployment of flexible and cost-effective technology coupled with “unrivalled performance, quality and functionality”.

Lukasz Pitera: joining the team at IDIS Europe

Lukasz Pitera: joining the team at IDIS Europe

Lukasz joins IDIS Europe in the UK to lead the internal sales team and focus on the development of new and existing customers across. Working closely with systems integrators and distributors alike, he now assumes responsibility for matching the DirectIP line-up directly with specific project and end user customer requirements.

Lukasz will also be instrumental in implementing robust internal sales procedures to ensure exceptional customer service following a significant growth period for the business.

Expanding the customer base

“I’m thrilled to welcome Lukasz on board,” enthused Jamie Barnfield, senior sales manager at IDIS Europe. “He’s already proving to be a great asset to the sales team and will play an integral role in developing and supporting our expanding customer base.”

Barnfield added: “We’re focused on continuing investment in our infrastructure to ensure that we maintain outstanding levels of technical and sales service.”

Speaking about his appointment, Lukasz Pitera told Risk UK: “The DirectIP line-up is underpinned by a commitment to continuous innovation. That makes it a great fit when it comes to meeting the demand for simple-to-install, Full HD and network surveillance that combines high performance with a low cost of ownership.”

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IDIS completes successful integration of DirectIP and SureView’s Immix CS/CC

IDIS has announced the completion of integration between its total surveillance offering – DirectIP – and Immix, which correlates and manages unlimited video and other security systems alarms into a single unified platform.

IDIS customers can now harness the power and high-performance DirectIP surveillance through their partner Alarm Receiving Centres (ARCs), central stations or in-house command centres. The integration also enables essential DirectIP video surveillance features from the Immix platform, including live view with multi-layout, playback, two-way audio with remote alarm notification and instant video verification.

IDIS Direct IP

IDIS Direct IP

Brian Song, managing director at IDIS Europe, commented: “We’re committed to ensuring DirectIP customers realise industry-leading performance together with a low cost of ownership. The integration with Immix achieves this by allowing for a more cost-effective and streamlined approach to managing and monitoring multiple security alarms through one user interface. In addition, with the Immix platform deploying across an increasing number of ARCs and Remote Monitoring Centres, customers can now migrate to DirectIP surveillance and benefit from industry-leading HD quality video in the Control Room.”

Chris Eckersley, sales director at SureView, added: “The integration with DirectIP demonstrates our commitment to offering our customers the most innovative and powerful technologies in the market. DirectIP provides industry-leading full-HD performance, delivering tangible benefits to a wide range of businesses.”

SureView’s Immix CS/CC video centric alarm monitoring platform

SureView’s Immix CS/CC video centric alarm monitoring platform

IDIS offers DirectIP as an end-to-end solution, comprising a range of cameras, monitors, NVRs and comprehensive video management software. DirectIP delivers “unrivalled” plug-and-play simplicity combined with the highest quality performance and industry-leading pricing levels.

For more information on IDIS DirectIP visit: http://www.idisglobal.com

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