Tag Archives: Guy’s and St Thomas’ NHS Foundation Trust

Corps Security celebrates succession of major contract wins

Specialist security solutions provider Corps Security is celebrating after confirming a number of prestigious new account wins which have seen the company smash its annual sales target in the first six months of the business’ financial year.

With business confidence sweeping back into the UK security sector, Corps Security’s success mirrors the findings of a study earlier this year published by market analyst Plimsoll which found that half of the security companies questioned are increasing sales and improving profits, with a significant proportion of them delivering growth rates of up to 8%.

Corps Security’s most recent contract wins emanate from organisations in a range of diverse sectors including banking and finance and local Government, as well as a world famous art institute.

The company’s highly trained and skilled security officers have also been deployed at the Wellcome Trust’s London headquarters to protect one of the leading global charitable foundations which is dedicated to achieving extraordinary improvements when it comes to both human and animal health. Indeed, the important work conducted by the Trust currently includes enabling an international consortium to accelerate the development of an Ebola vaccine.

Peter Webster: CEO at Corps Security

Peter Webster: CEO at Corps Security

Also in the healthcare sector, Guy’s and St Thomas’ NHS Foundation Trust is benefiting from having Corps Security’s personnel as part of its on-site team. Corps Security won this contract after taking part in a competitive tender process with six other security providers, all of whom are part of the London Procurement Partnership framework.

In addition to physical security, Corps Security is responsible for supplying a range of patient supervisory services to protect doctors, nurses and patients in acute care, as well as ensuring that those individuals receiving treatment do not harm themselves. This is a particularly sensitive area and the company’s officers are given specialist training to ensure that they can operate under these types of extreme circumstances.

Fully-integrated solutions for end users

As is the case with all of its contract wins, Corps Security is able to demonstrate an ability to provide the highest levels of service and value for money. Customer feedback suggests that this is thanks to the company’s unique corporate structure and ability to develop a fully integrated solution for the end user that reduces spend and enhances protection by cost-effectively and efficiently combining the use of physical security with surveillance technology and remote monitoring.

Corps Security's dedicated Support Centre provides vital services for end user customers

Corps Security’s dedicated Support Centre provides vital services for end user customers

Nik Flytzanis, Corps Security’s business development manager, is convinced that the company’s recent success is also due to organisations across all vertical sectors recognising the importance of using specialist providers rather than those offering ‘bundled’ services.

“Security is quite unlike any other service,” said Flytzanis. “Due to our clear focus and dedication to this field, we are able to provide a comprehensive solution that always meets our customers’ bespoke needs. I’m delighted that we’re now able to offer our expertise to prestigious organisations such as the Wellcome Trust and Guy’s and St Thomas’ NHS Foundation Trust, both of whom I’m fully confident will benefit enormously from our uniquely ethical and innovative approach to service delivery.”

Nik Flytzanis of Corps Security

Nik Flytzanis: business development manager at Corps Security

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Guy’s and St Thomas’ NHS Foundation Trust use Skyguard to protect 600 lone workers

Based in central London, Guy’s and St Thomas’ NHS Foundation Trust comprises two of the largest hospitals in the UK, employing over 13,000 staff.

In April 2011, the Trust took over responsibility for the provision of community services in Lambeth and Southwark. As a result of this transfer, the Trust ‘inherited’ 471 personal safety devices which were purchased from the 2009 Lone Worker Framework Agreement.

Jayne King – the Trust’s head of security, portering and reception services – was mandated to ensure the lone worker system provided robust protection for all community-based staff. King discovered that the incumbent system relied on inferior cell ID location-based technology, and many of the staff were not comfortable with using the devices.

That being the case, King conducted a thorough evaluation of lone worker protection providers available on the market, subsequently discovering that Skyguard’s service met all of the Trust’s requirements.

Skyguard’s MySOS device was chosen as the replacement solution due to its GPS technology which sends the alarm location during an emergency and allows the staffs’ whereabouts to be tracked by managers online via Skyguard’s client portal.

Skyguard's Alarm Receiving/Intelligence Management Centre

Skyguard’s Alarm Receiving/Intelligence Management Centre

Incorporation of the latest technology

“Skyguard’s MySOS was the obvious choice as it incorporates the latest technology,” urged King, ” while being easy to use. It also offers good value for money.”

At the earliest opportunity in February 2013, the Trust initially ordered 70 MySOS devices to protect Midwifery teams as their existing contract was due to expire.

As part of the service implementation, all staff using these new devices received face-to-face training sessions with a Skyguard trainer to ensure they fully understand how to use all of the features.

In addition to the SOS button which links to Skyguard’s UK-based Incident Management Centre, the device features voice memo and speed dial buttons. The voice memo feature allows staff to leave a message (amber alert) on Skyguard’s system detailing where they are going and who they are visiting. If they raise an SOS alarm this message can be listened to by Skyguard’s controllers, cross-referenced with their GPS location and passed on to the emergency services and/or duty manager.

The speed dial button can be programmed to call a specific number allowing the device to be used as a mobile phone. Midwifery staff use this as a back-up in case their mobiles are lost or stolen.

Additional convenience or protection

Following a successful implementation to the Midwifery teams, the Trust subsequently migrated other Community Service teams to using the MySOS devices.

Some departments have also purchased accessories which offer additional convenience or protection such as in-car chargers, roaming SIM cards and identity card holders.

“One of the most impressive aspects of Skyguard’s service is the project management during implementation,” added King. “At every step, Skyguard provides full support ensuring that each team is set-up with the minimum of fuss, making the process quick and easy.”

The Trust now has over 600 MySOS devices protecting its lone working staff, with more being added on an ongoing basis as and when required.

Irrespective of the job role or a given individual’s specific circumstances, Skyguard’s service ensures that they have 24/7 personalised protection at the touch of a button.

Will Murray, Skyguard’s marketing director, commented: “We are delighted to be working with one of the largest and most famous NHS Trusts in the country. Over 70 NHS trusts have switched to Skyguard which confirms our ongoing commitment to offering superior service levels at unbeatable prices.”

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