Tag Archives: Guardian24

Send For Help recognised in prestigious ‘FT Future 100 UK’ listing

Send For Help (the lone worker protection business providing 24/7 emergency response via personal safety alarms) has been featured in the ‘FT Future 100 UK’ list recently published in The Financial Times and on FT.com. The prestigious list selected by an expert panel led by FT journalists features fast-growing UK companies that are also making an impact on their industry or, indeed, wider society.

The list is built on data from the ‘FT 1,000: Europe’s Fastest-Growing Companies’, in which Send For Help featured in April this year with a ranking at 625.

To make it into the first edition of the ‘FT Future 100 UK’, businesses had to excel in one of four categories: Environmental, Social and Governance, Disruption, Diversity and Consistent Growth. Send For Help was selected for the Disruption category, where the judges took into account measures such as R&D spend as a proportion of revenue and the company’s own pitch as a disrupter.

SendForHelpGroupLogo

Operating through its subsidiary brands Skyguard, Peoplesafe and Guardian24, Send For Help supplies keyfob-sized GPS personal safety alarms and smart phone apps providing 24/7 protection to over 150,000 lone workers.

Send For Help’s Monitoring Centre has direct links to police Control Rooms, so it can bypass the 999 system and receive a faster emergency response if clients are threatened, attacked or are otherwise in some form of danger.

The Surrey-based tech firm has a varied client roster across a large number of private and public sectors, including over 180 NHS Trusts and major High Street retailers, City banks and national pub chains, estate agents, the police service and more than 200 local authorities.

“It’s very encouraging that Send For Help continues to receive national and international awards from such prestigious publications,” said James Murray, CEO of Send For Help. “Our strategy as a disruptive company which delivers innovative services at competitive prices is clearly working. The whole team should be proud of what we’ve achieved.”

*For the full list visit https://ig.ft.com/future-100/2018/

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Send For Help listed in London Stock Exchange Group’s ‘1,000 Companies to Inspire Britain’ report

Send For Help has been listed in the London Stock Exchange Group’s ‘1000 Companies to Inspire Britain’ report, which showcases the country’s most dynamic and inspiring businesses. Now in its fifth year, the report – which is supported by Prime Minister Theresa May – is a celebration of some of the fastest-growing SMEs in the UK.

The Epsom-based tech firm was selected after outperforming peers in its sector, demonstrating sustained revenue growth of 254% between 2013 and 2016, with its annual turnover reaching a hugely impressive figure of £8 million.

Founded in 2010 by brothers James and Will Murray, Send For Help is the world’s largest lone worker protection provider. Operating through its subsidiary brands Skyguard, Peoplesafe and Guardian24, Send For Help supplies key fob-sized GPS personal safety alarms and mobile phone apps offering 24/7 protection to over 150,000 lone workers and people deemed to be ‘at risk’.

SendForHelpGroupLogo

Its client roster spans both the public and private sectors, with over 160 NHS Trusts, major High Street retailers, City banks, estate agents, the police service and more than 150 local authorities all using the company’s services.

Outstanding 12 months

Inclusion in the report marks yet another incredible achievement for Send For Help in what has been an outstanding 12 months for the company, during which it has ranked in The Sunday Times Fast Track 100 for the second year running and recently featured in The Financial Times FT1,000 list as one of Europe’s fastest-growing businesses.

CEO James Murray commented: “We’re honoured to be recognised as one of the UK’s most inspirational companies and to feature alongside some of the UK’s brightest and best SMEs. The past year has been truly remarkable for Send For Help as the group goes from strength to strength and continues its rapid growth. It’s a fantastic time for the business, with a number of exciting developments to come as we look to build on our successes over the next 12 months.”

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Send For Help Group ranked in The Sunday Times’ Fast Track 100 league table for second year running

Award-winning lone worker protection provider Send For Help Group has been ranked as one of Britain’s most successful private companies by The Sunday Times for a second consecutive year.

The 21st annual Sunday Times Virgin Fast Track 100 league table champions the UK’s top performing private companies based strictly on financial performance with the fastest-growing sales over their latest three years. Send For Help Group has been placed 80th.

Founded in 2010 by brothers James and Will Murray, the Send for Help Group has prominently featured in the national press throughout the year as a real success story. Business continues to go from strength-to-strength. The company is now independently verified as the largest lone worker protection provider in the world.

SendForHelpGroupLogo

Operating through its subsidiary brands Skyguard, Guardian24 and the recently-acquired Peoplesafe, Send For Help Group uses key fob-sized GPS personal safety alarms and mobile phone Apps to provide 24-hour personal protection for more than 150,000 lone workers and individuals who are at risk.

Send For Help Group showed turnover this year hitting £8 million, up from £6.1 million last year with profits of £2.4 million, representing an increase of 121% on the previous year.

CEO James Murray commented: “We’re delighted to be included in the Fast Track 100 for the second year running. It’s been another busy, yet exciting year for the Group and that’s reflected in this accolade. It’s a real honour to have our hard work and determination as a business recognised. This has been a big year for the Send For Help Group. We added a third brand to our growing portfolio with a successful and seamless transition, expanded our office premises in Surrey and continued to recruit new talent across the company. We will not rest on our laurels, though. Our aim is to always improve, as individuals, as a business and in terms of our service offering.”

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Lone worker protection provider Send for Help Group reports record growth for fourth year running

The Send for Help Group has just posted financials detailing record growth and profits for the financial year 2015-2016. Published in the Send for Help Group’s Annual Report, the figures state that for the year ending 31 March 2016, turnover was up 81% year-on-year while operating profits had also increased by 42% within the same period.

Results for 2015-2016 saw the company turnover increase to £6.1 million, with a gross margin of £4.94 million and profits of £1.5 million (complete with an adjusted EBITDA* figure of £3 million).

The business has maintained its position by dint of continued product development and delivering the highest levels of customer service through its subsidiary brands – Skyguard and Guardian24.

The previous financial year had seen the Send for Help Group acquire Guardian24, adding a second well-established market player (alongside Skyguard) to its portfolio. The full benefits of this acquisition have been reflected in these published results.

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The Send for Help Group provides personal alarms and mobile phone applications linked to its fully-accredited Alarm Receiving Centre, which in turn delivers 24/7 back-up and protection for lone workers and those at risk. The group primarily operates in the UK and Ireland serving over 100 NHS trusts, 200 housing associations and 150 local authorities as well as hundreds of commercial organisations. Over half the UK’s police forces trust and use Send for Help Group’s alarms to protect the most vulnerable in society.

This year, the business has gained the highest industry accreditations from the National Security Inspectorate and the Police’s Secured by Design scheme.

Send for Help Group’s CEO James Murray said: “The directors are delighted with these results, which shows the company’s turnover and profit yet again increasing year-on-year. Despite the uncertain economic environment, the business has achieved excellent results for 2016 and the directors are confident that we will continue to build on this success story in 2017. With a strong management team, a healthy sales pipeline and some exciting new products in development, there are excellent prospects for further growth in the coming year.”

Murray concluded: “We’re delivering shareholder value by making the Send for Help Group a more profitable business through improved gross margins and prudent cost management. Our incentive mechanisms for early settlement of multi-year contracts generate strong cash flows, while we actively seek value-adding growth opportunities. We’re fully committed to operating with strong financial discipline and a conservative view towards risk.”

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Guardian24 attains Secured by Design approval for MicroGuard personal safety device

Guardian24 has been awarded the prestigious Secured by Design accreditation for its specialist MicroGuard personal safety device.

The MicroGuard has met the extremely stringent specifications set by Secured by Design – the official UK police initiative that supports ‘designing-out crime’ through the use of high quality and innovative products and processes.

MicroGuard is also fully approved to BS 8484.

The coveted Secured by Design award provides end users with reassurance that the MicroGuard is effective in assisting lone workers and those at risk in an emergency. The device is one of very few lone worker alarms to be granted police service national approval.

James Murray, CEO of Guardian24, stated: “We’re extremely proud to have been awarded the Secured by Design accreditation. The MicroGuard device is now fully certified and compliant to the highest industry standards. End users can rest assured in the knowledge that Guardian24’s service provision is constantly monitored, assessed and subjected to rigorous external testing.”

Combining the latest GPS, GPRS and fall alarm technologies, the lightweight MicroGuard provides lone workers with discreet and convenient protection at the touch of a button.

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Leading charity RNIB turns to Guardian24 for lone worker protection via smart phone app

The Royal National Institute of Blind People (RNIB) has turned to Guardian24 to help the organisation make good on its Duty of Care towards the charity’s lone workers by equipping them with the latest in smart phone app technology. That software enables all solution end users to quickly and discreetly raise an alarm in the event of an emergency scenario, even when the phone’s keypad is locked.

The RNIB deploys a large number of staff who visit people in their homes and offer support to meet the needs of blind and partially-sighted individuals. However, the majority of these staff work alone. As there’s no immediate help at hand, lone working staff are immediately exposed to a greater risk of injury, assault or accidents.

The RNIB wanted a cost-effective solution to help improve individuals’ personal safety regimes, particularly as some of the staff are visually and/or hearing impaired themselves.

As one of the most well-known and respected charities in the UK, the RNIB fully understands the importance of lone worker protection, both from the perspective of personal well-being as well as that of the charity’s own reputation.

Users of Guardian24’s smart phone application can leave details of their movements and whereabouts via their mobile phone. If a user fails to notify the system when they finish a task, Guardian24 will attempt to contact them. If they don’t answer and their safety cannot be verified, Guardian24 will then escalate the incident (thereby conforming to the RNIB’s personalised emergency procedures).

If a user feels at risk, they can also call for help via the ‘Panic Alarm’ function by pressing an assigned key on their mobile device. They’re able to do so even if the device should be locked or in standby mode. This will call Guardian24’s dedicated 24-hour Alarm Receiving Centre.

Using the GPS capability of the phone, the lone worker can also be easily located. All recordings are saved and may be used as evidence in court if required.

The application is easy to install on all major smart phone operating systems and is supplied with a wealth of options including GPS tracking and locating services.

No hardware is involved so the service is extremely cost-effective. There are often budget challenges, particularly for charities who aim to apportion the majority of income on their core objectives. With Guardian24’s smart phone application, there’s no upfront cost and only a minimal service subscription to pay.

That last point isn’t lost on Glenn Hurst of the RNIB Supplier Management Team. “There will always be budget challenges in getting something like this approved,” said Hurst, “so the more cost-effective the solution, the better it is for all concerned. However, it’s also about finding the right balance for lone worker provision based upon employee needs. Some of the staff at the RNIB using this service are visually and/or hearing impaired. This service meets their needs as well as providing an excellent, easy-to-use lone worker reporting and monitoring tool.”

Guardian24’s marketing director Will Murray added: “Every organisation in the UK is required to fulfil a legal and moral Duty of Care towards their employees. Safe working arrangements for lone workers are no different to organising the safety of other employees. The RNIB recognises this and has acted accordingly by adopting a lone worker protection solution.”

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Send For Help Group’s subsidiary companies elected as Committee Members of BSIA’s Lone Worker Section

The Send For Help Group – Europe’s largest lone worker protection provider – has been granted two Committee Memberships of the British Security Industry Association’s (BSIA) Lone Worker Section, representing one for each of its subsidiary companies.

Marketing director Will Murray has been re-elected as representative for Guardian24 while Ben Hawkins, who leads the company’s Incident Management Centre, has been newly appointed to represent Skyguard.

The BSIA’s Constitution dictates that Section Committee Member Elections are held on an annual basis via secret ballot among Section members. A maximum of eight places are available on the influential Committee, seven of which have been occupied thanks to the recent vote.

The Committee’s role is to set the Section’s strategy and vote on key decisions on behalf of the wider Section membership. Committee Members can also play an important role in the development and revision of industry standards as part of British Standards Institution (BSI) review panels. This is the case with the Send for Help Group’s two Committee Members who sit on the BSI panel which is currently redrafting BS 8484, the British Standard for Lone Worker Device Services which is due for publication in 2016.

Will Murray

Will Murray

The Send For Help Group’s CEO James Murray commented: “I’m delighted that both our subsidiaries are represented on such a prominent Committee, which is testament to the high esteem they command within the industry. The UK is leading the world in the lone worker protection market, and the BSIA’s dedicated Lone Worker Section is the leading group within the UK driving this forward. Having such a strong representation within this influential group is invaluable to the business in terms of maintaining its position at the forefront of the industry.”

Ben Hawkins

Ben Hawkins

Murray concluded: “I congratulate my colleagues on their appointments and I’ve no doubt they will continue to play an instrumental role both in terms of raising industry standards and developing the market.”

About Send For Help

Established in 2010, Send For Help is the investment vehicle of technology entrepreneur Jan Murray who founded the PC World superstore chain and Internet Technology Group plc.

James Murray

James Murray

Through its subsidiary companies, the Send For Help Group is the largest lone worker protection provider in the UK, on the European stage and, indeed, globally. Comprised of the Skyguard and Guardian24 brands, the Send For Help Group has a combined subscriber base of 70,000 end users operational across a diverse range of vertical markets.

The senior management team boasts over 40 years’ collective experience of working in the lone worker protection sector. Drawing from this specialist expertise, the Group’s constituents have invested in cutting-edge technology to develop exclusive personal safety products, a purpose-built Incident Management Centre, high quality software and infrastructures.

*Further information is available at: www.sendforhelp.co.uk

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