Tag Archives: GSM

ANT Telecom concludes research project on companies’ communications, lone worker and critical alert procedures

Automated communication specialist ANT Telecom has recently completed research designed to unearth a better understanding of how businesses communicate and respond to incidents in the workplace.

Within its research, ANT Telecom looked at the range of devices employees were using to communicate with colleagues, including lone workers, as well as incident reporting and response timings and the resulting impact these factors have on business continuity in the workplace.

From the variety of communications business have available to adopt, a GSM mobile solution was the most prevalent, with 76.92% confirming it as their preferred device to keep upon their person. However, the research also showed that an overwhelming percentage (71.43%, in fact) used their devices for voice only, leaving just 28.57% with the means necessary to receive real-time plant processing updates and critical alerts directly to their device.

This approach is likely to affect machine downtime and product wastages as employees cannot benefit from instant alerts if an incident occurs, which is greatly beneficial to keeping production lines and machinery running smoothly.

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However, real-time information is of no value whatsoever if it’s not used effectively. It’s therefore essential to assess how machine alerts could and should be used to facilitate the quickest response possible.

Machine maintenance

Machine maintenance is also a large part of a company’s communication and its impact on production was also a subject raised in the research. The majority (32%) of those who answered confirmed that it would take between zero and two minutes for an engineer to be notified if a problem occurred with a piece of machinery on the manufacturing or production site, but over 38% stated that this would take more than ten minutes, with 6% confirming it would take over 30 minutes for their business.

Those surveyed were also asked if their alert system automatically distributed machine or processing faults directly to a qualified engineer, who would then attend to the fault, and 73% answered ‘No’. Of course, manufacturing plants have been collecting alert information from machines for years. Supervisory control and data acquisition (SCADA) systems for remote monitoring and control are a standard component of any operating environment, providing a single view of equipment performance on a large screen in a Control Room.

More recently, these systems have gone mobile, offering operators and maintenance engineers alike the chance to view the red, amber and green alerts on a tablet while on, or away from, the factory floor. That’s great, but the way in which organisations respond to these alerts is still, in the main, archaic.

A red alert could prompt a generic page message to which any number of individuals may or may not respond. Alternatively, an operator viewing the red alert on the SCADA screen has to call the engineering team leader who will access a control panel to understand the true nature of the problem and only then identify and contact a team member to resolve the issue.

Impact on productivity

An overwhelming 88% of respondents felt that machine faults impacted productivity in some way, while 44.44% of those questioned thought that the time taken to detect a fault through to a qualified engineer resolving the issue could be reduced. There are numerous ways in which businesses can address this issue in a proactive manner.

Direct integration between a communication system and a control panel, for example, provides immediate information about the nature of the fault. By designing and configuring a smart workflow, it then ensures the communication system automatically contacts the most relevant team, such as electrical engineering specialists, thereby eliminating a number of time-consuming manual steps. Once the designated team member has received the notification, they can confirm their attendance and, critically, provide updates on the repair resolution.

The results of this research highlight some prominent issues for businesses that must be addressed and acted upon accordingly. In an era where increasing regulatory scrutiny is matched by rapid advances in disruptive innovation, there can be no excuse for companies who fail to take advantage of the best available technology. To optimise such technology, it makes sense to partner with a trusted expert, evaluate your exposure and plan for a safer and more connected future.

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STANLEY Security adopts digital asset mapping for improved service and maintenance

STANLEY Security has adopted an innovative asset mapping technology to provide customers with more efficient system maintenance and servicing than ever before.

‘Connected Assets’ is an advanced digital asset mapping technology that enables STANLEY Security to quickly and easily map out an entire security system and all of its individual elements. It allows for detailed additional information to be included, such as images of equipment in situ.

Using ‘Connected Assets’, a visiting STANLEY engineer can now familiarise themselves with a customer’s security system before attending site and, while there, can quickly locate where specific items are that require servicing.

For customers, ‘Connected Assets’ means that an engineer can be on and off site quicker than ever before, making for a more efficient service with minimal disruption.

STANLEY Security can now make more efficient use of its resources. For example, with a complex site, rather than wait for an engineer who’s familiar with that site and its system(s), any available engineer can now be sent fully-loaded with the information they need to conduct that service visit.

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For Stephen Hodgkinson-Soto, STANLEY Security’s service director, ‘Connected Assets’ marks a significant leap forward. “Most security companies use an asset register spreadsheet to detail an installed security system, but this is basic and limited in terms of what information you can include. In a digital world, this approach is out of date. Moving to ‘Connected Assets’ enables us to add considerably more valuable information and our field engineers are using it to good effect. It’s working well for our customers, both big and small.”

STANLEY Security’s maintenance and servicing options include service plans with differing levels of support to suit customers’ needs. The business boasts a network of expert technicians UK wide who can repair or maintain security equipment to ensure that it’s fully functional.

While STANLEY Security is currently using ‘Connected Assets’ to map static assets for its own service and maintenance contracts, Derek McLean (head of technology solutions at STANLEY Security) sees an even wider use for it.

“Using ‘Connected Assets’ for mapping customers’ security systems is the first step. We are looking at ways in which to further develop and use this innovative technology. For example, we’re already combining it with asset utilisation. Using technology such as Low Energy Bluetooth, GPS and RTLS location tracking, temperature monitoring and GSM we’re able to provide real-time information on assets, however large or small, both inside and outside a building.”

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Videx introduces vandal-resistant GSM access control system

Videx has launched its vandal-resistant GSM system that can provide access control to a wide range of gated properties, office blocks and commercial buildings. The new system uses mobile technology to communicate and operate doors, automatic gates, car parks and remote site applications, making it a perfect security solution for unmanned sites and communications outside of normal business hours.

The solution is available as part of the 4000 Series modular door entry system in a range of styles including surface and flush panels in 12 gauge 316 grade stainless steel. Custom panel sizes are also available. All vandal-resistant panel variations can be engraved with a legend or provided with back-lit name plate windows. The system also provides optional proximity access control for up to 1,000 users.

Neil Thomas, national sales manager at Videx, said: “GSM systems enable calls to be placed from an entrance point to any mobile or landline telephone. Entry can then be granted using the telephone keypad. Two key and innovative features of our new vandal-resistant GSM system is that it can call up to 24 users, with a divert facility of up to three numbers if the others are engaged or unanswered, while up to 1,000 telephone numbers can be stored to take advantage of the ‘dial to open’ feature which enables callers to dial the intercom and release the door/gate without being charged for the call.”

Proximity access control is also an option. A voice annunciation and LCD display can be connected if required, which can then include scroll buttons to search for specific users via the screen.

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GSM systems require minimum installation and set-up time, allowing them to be installed in places which would be too difficult or too expensive to hard-wire. There’s no need for any cabling to telephone points as the system uses the existing mobile network infrastructure, allowing calls to be made to anywhere in the world.

Thomas added: “Systems can be installed in a very short space of time requiring only the mounting of the entrance panel and connection to a power supply, antenna and gate or door releasing device. Our new system also comes with an event log to record events that can be viewed using PC software.”

Programming and maintenance of the user’s details, access control codes and fobs may all be controlled via SMS text messages and via a PC using a USB connection. The GSM system’s flexibility allows changes to be made remotely without the need to revisit the site. Dry contact relay output, additional switched 0V output, push to exit button input and auxiliary inputs are all available.

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Military grade perimeter detection solution to be showcased by CLD Fencing Systems at IFSEC International

CLD Fencing Systems, the UK supplier of rigid mesh fencing systems and security gates, will be debuting a state-of-the-art military grade perimeter detection system in the form of the SV5000 at IFSEC International 2017. Designed to offer a fully-autonomous PTZ camera with wireless detection, the system is powered by solar energy allowing rapid deployment to the most remote locations around the world.

With the ability to push video to any Alarm Receiving Centre (ARC) globally on detection of a threat, the system can also pull video on demand to any Android or iOS device via a dedicated app. This feature means that the system can sleep and save battery power until a detection occurs.

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Once ‘awakened’, it the sends all communication across a fully-encrypted GSM WAN network thanks to its bespoke point-to-point encrypted network and military-based compression. This is in opposition to standard systems that have to rely on data-heavy TCP IP backbones.

The system requires no hard-wired power or communication network and offers a highly cost-effective detection system that can be integrated and placed alongside existing networks. With the ability to be mounted on either a permanent post, building, fence line or via CLDs FenceSafe temporary fencing solution, the SV5000 perimeter detection system is said to offer a ‘first’ for the protection of estates and assets.

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*Live demonstrations will be available on Stand C1570 at IFSEC International from Tuesday 20 June to Thursday 22 June. For further information contact CLD Fencing Systems via e-mail at info@cld-fencing.com

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CSL unveils RISCO as new DigiAir Connected Partner

Following on from the recent launch of DigiAir Connected with Pyronix, CSL has now announced its latest Connected Partner – RISCO. At present, CSL is working with the industry’s leading security panel manufacturers to bring security solution installers panel-specific signalling that combines the features of the award-winning DigiAir with those of a chosen alarm panel and the added option of an end user App.

Smart alarm systems are growing in popularity as more end users opt for smart phone Apps to control smart devices in their home from their phone. Until now, Apps have only been available with self-monitored systems, but more end users are demanding smart phone Apps plus reliable Alarm Receiving Centre (ARC) connectivity. Now they can have both thanks to DigiAir Connected.

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RISCO’s variants of DigiAir Connected – GSM and LAN – are available to order from ARCS. Installers can also enable ARC monitoring on existing and new installations where the communication hardware is already built within the panel with the new ARC connection only solution.

All of these variants of DigiAir Connected are available on RISCO’s Agility3, LightSYS2 and ProSYS+ panels.

CSL’s sales director Rob Evans commented: “Installers already have access to signalling products that provide end user Apps. DigiAir Connected is the only product to offer smart phone Apps with reliable ARC connectivity. With end user convenience and a guaranteed response to an alarm, DigiAir Connected also discourages self-monitored systems that bypass ARCs. We’re delighted to welcome RISCO on board as a CSL Connected Partner, with more manufacturers to follow very soon.”

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New website launched by Bull Products for Cygnus wireless fire alarm system

Bull Products has just launched a brand new website at www.cygnusalarms.com devoted to its innovative Cygnus wireless fire alarm system.

Developed in conjunction with major construction companies, the Cygnus system is designed specifically for use on construction sites where the environment demands far higher radio performance than standard systems. The Cygnus system is able to link no less than 480 alarm devices in 15 zones.

The new website has been created to help construction companies specify the exact Cygnus system they would like for a particular project. As well as giving an explanation of the system and its capabilities, there’s a full listing of all the control panels and individual alarm units available.

There are also helpful videos to explain the system and its maintenance, and a gallery showing recent installations for end user customers including BSkyB, Crossrail and Scotland Yard together with a number of customer testimonials on projects as well as full Case Studies.

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Included on the site is a full technical section and servicing advice plus details of the standards relating to the use of fire alarm systems on different types of construction sites and conformity to regulations.

The Cygnus wireless fire alarm system is backed by an eight-strong customer support team who are there to help customers with their specific requirements, installation and servicing needs.

Five control panels, 31 alarm units

In the Cygnus family there are a choice of five control panels and 31 alarm units and accessories, all illustrated with their details on the website. A CYG6 control panel has recently been introduced to cater for smaller construction sites, handling 32 alarm devices in a single zone. There’s also a control panel available with a GSM modem allowing reporting via SMS text messaging.

Another innovation is a PIR option available on all alarm modules to detect intruders and alert off-site personnel for added safety protection.

The Cygnus fire alarm system has an impressive capability of linking up to 480 units across a construction site. Individual units may be either a fire alarm Call Point, First Aid alert point, smoke detector, heat detector or a combined Call Point/First Aid alert alarm. Further capabilities include out-of-hours notifications via an auto-dialling panel to key-holders.

Cygnus has been specifically designed for use in dense concrete and steel structured buildings, and areas where there are many other radio frequencies in use. Particular attention has been given to achieving an extremely long range connection. Operational distances in excess of 1.5 km have been recorded in an open air environment.

Cygnus covers impressive distances due to a meshing system which allows devices to communicate through one another and not directly to the panel.

Bull Products offers a full one-year guarantee on all Cygnus devices and provides high levels of technical, on-site and after-sales service support in addition to its standard maintenance contracts.

*Further information on the Cygnus wireless alarm system is available from Bull Products on (telephone) 01432 371170 or send an e-mail to: info@bullproducts.co.uk

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LOCKEN picks up ESB Group Innovation Award

ESB Telecoms Ltd, a subsidiary of Ireland’s largest electricity company, put forward LOCKEN’s Access System for an award in the category ‘Application of Technology’ at the recent annual Innovation Recognition Awards.

The award, which celebrates the innovation of LOCKEN’s digital access control solution and recognises the recent integration of its security solution into ESB Telecoms Ltd ’s Extranet IT system, saw the company’s Health and Safety team rewarded for its ability to use the solution to improve operational effectiveness across the business.

The implementation of the LOCKEN solution, using the Cyberlock technology, which covers the provision of 1,000 access systems for Global Systems for Mobile Communications (GSM) base stations at 450 locations throughout the country, followed a pilot programme that allowed ESB Telecoms Ltd to ascertain the benefits of this access control solution. Subsequently, ESB Telecoms Ltd decided to protect Points of Presence (PoP) cabins to comply with Health and Safety regulations.

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Rory McGowan, managing director of ESB Telecoms Ltd, commented: “We were very pleased with the team’s pioneering and creative spirit to leverage flexibility within the access solution to deliver further improvements for our business.”

Nick Dooley, managing director of LOCKEN UK, explained: “We’re honoured that our solution was chosen for this award. There were 500 original applicants reduced to ten shortlisted entries on the night of the awards ceremony, so it really is a fine achievement for both ourselves and the ESB Telecoms Ltd Health and Safety team.”

Peter Gregg, the Health and Safety manager at ESB Telecoms, stated: “Our remote facilities need to be accessible to more than 1,700 contractors, most of whom are external third parties. Being able to rely on LOCKEN’s advanced access control solution has enabled us to manage activity at remote sites and ensure thousands of access requests are granted to contracted personnel each month, ultimately resulting in increased operational efficiency for ESB Telecoms Ltd.”

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