Tag Archives: GPS

Police set to use Artificial Intelligence to help predict spikes in hate crime

Following the news that the police service is setting up a new ‘Hate Lab’ using Artificial Intelligence (AI) to help predict spikes in hate crime on the streets following Brexit, Andy Davies (consultant on police and intelligence services at SAS UK) has highlighted the importance of using data to mitigate preventable or predictable trends.

Davies has stressed the need for law enforcement to find new and innovative ways to make analytics and resulting insights accessible to officers. Ultimately, AI and data analytics has the power to help police do their jobs more efficiently and effectively.

“Law enforcement operates in an increasingly complex environment, with investigators facing unprecedented amounts of data,” said Davies. “Social media has further complicated this environment in the last ten years with data being published online at an unmanageable rate. Clearly, the police are overwhelmed and overworked. The new ‘Hate Lab’ is no silver bullet for eliminating hate crime, but it’s a clear step in the right direction to mitigate preventable or predictable trends.”

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Davies continued: “Making sense of this data and understanding the underlying connections is critical in any investigation or intelligence-development activity. Data analytics is already reviewing huge volumes of intelligence data rapidly so that police officers can cut through the noise and focus on real and emerging threats. AI and data analytics can help the police to do their jobs more efficiently and effectively, so we need to find new and innovative ways to make analytics and resulting insights accessible to today’s officers.”

Davies referenced Gloucestershire Constabulary, which has employed analytics software to improve policing strategies, gain real-time insight into incidents and identify crime ‘hotspots’.

“Gloucestershire officers will now be able to draw together data from numerous systems and sources, including its electronic incident log, phone system, GPS-capable radios and demographic data from other sources. Using analytics, it will also be able to use the data available to identify crime ‘hotspots’, monitor trends, forecast future crime/incident levels offenders across the county and see a live breakdown of crime statistics.”

In conclusion, Davies told Risk Xtra: “It’s vital that the police service looks for every opportunity to operate more efficiently and use the latest data-driven tools in the fight against crime. By using data analytics, our police forces will be in an even better position to derive intelligence from multiple sources of potentially life-saving information.”

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Send For Help recognised in prestigious ‘FT Future 100 UK’ listing

Send For Help (the lone worker protection business providing 24/7 emergency response via personal safety alarms) has been featured in the ‘FT Future 100 UK’ list recently published in The Financial Times and on FT.com. The prestigious list selected by an expert panel led by FT journalists features fast-growing UK companies that are also making an impact on their industry or, indeed, wider society.

The list is built on data from the ‘FT 1,000: Europe’s Fastest-Growing Companies’, in which Send For Help featured in April this year with a ranking at 625.

To make it into the first edition of the ‘FT Future 100 UK’, businesses had to excel in one of four categories: Environmental, Social and Governance, Disruption, Diversity and Consistent Growth. Send For Help was selected for the Disruption category, where the judges took into account measures such as R&D spend as a proportion of revenue and the company’s own pitch as a disrupter.

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Operating through its subsidiary brands Skyguard, Peoplesafe and Guardian24, Send For Help supplies keyfob-sized GPS personal safety alarms and smart phone apps providing 24/7 protection to over 150,000 lone workers.

Send For Help’s Monitoring Centre has direct links to police Control Rooms, so it can bypass the 999 system and receive a faster emergency response if clients are threatened, attacked or are otherwise in some form of danger.

The Surrey-based tech firm has a varied client roster across a large number of private and public sectors, including over 180 NHS Trusts and major High Street retailers, City banks and national pub chains, estate agents, the police service and more than 200 local authorities.

“It’s very encouraging that Send For Help continues to receive national and international awards from such prestigious publications,” said James Murray, CEO of Send For Help. “Our strategy as a disruptive company which delivers innovative services at competitive prices is clearly working. The whole team should be proud of what we’ve achieved.”

*For the full list visit https://ig.ft.com/future-100/2018/

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Send For Help listed in London Stock Exchange Group’s ‘1,000 Companies to Inspire Britain’ report

Send For Help has been listed in the London Stock Exchange Group’s ‘1000 Companies to Inspire Britain’ report, which showcases the country’s most dynamic and inspiring businesses. Now in its fifth year, the report – which is supported by Prime Minister Theresa May – is a celebration of some of the fastest-growing SMEs in the UK.

The Epsom-based tech firm was selected after outperforming peers in its sector, demonstrating sustained revenue growth of 254% between 2013 and 2016, with its annual turnover reaching a hugely impressive figure of £8 million.

Founded in 2010 by brothers James and Will Murray, Send For Help is the world’s largest lone worker protection provider. Operating through its subsidiary brands Skyguard, Peoplesafe and Guardian24, Send For Help supplies key fob-sized GPS personal safety alarms and mobile phone apps offering 24/7 protection to over 150,000 lone workers and people deemed to be ‘at risk’.

SendForHelpGroupLogo

Its client roster spans both the public and private sectors, with over 160 NHS Trusts, major High Street retailers, City banks, estate agents, the police service and more than 150 local authorities all using the company’s services.

Outstanding 12 months

Inclusion in the report marks yet another incredible achievement for Send For Help in what has been an outstanding 12 months for the company, during which it has ranked in The Sunday Times Fast Track 100 for the second year running and recently featured in The Financial Times FT1,000 list as one of Europe’s fastest-growing businesses.

CEO James Murray commented: “We’re honoured to be recognised as one of the UK’s most inspirational companies and to feature alongside some of the UK’s brightest and best SMEs. The past year has been truly remarkable for Send For Help as the group goes from strength to strength and continues its rapid growth. It’s a fantastic time for the business, with a number of exciting developments to come as we look to build on our successes over the next 12 months.”

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STANLEY Security adopts digital asset mapping for improved service and maintenance

STANLEY Security has adopted an innovative asset mapping technology to provide customers with more efficient system maintenance and servicing than ever before.

‘Connected Assets’ is an advanced digital asset mapping technology that enables STANLEY Security to quickly and easily map out an entire security system and all of its individual elements. It allows for detailed additional information to be included, such as images of equipment in situ.

Using ‘Connected Assets’, a visiting STANLEY engineer can now familiarise themselves with a customer’s security system before attending site and, while there, can quickly locate where specific items are that require servicing.

For customers, ‘Connected Assets’ means that an engineer can be on and off site quicker than ever before, making for a more efficient service with minimal disruption.

STANLEY Security can now make more efficient use of its resources. For example, with a complex site, rather than wait for an engineer who’s familiar with that site and its system(s), any available engineer can now be sent fully-loaded with the information they need to conduct that service visit.

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For Stephen Hodgkinson-Soto, STANLEY Security’s service director, ‘Connected Assets’ marks a significant leap forward. “Most security companies use an asset register spreadsheet to detail an installed security system, but this is basic and limited in terms of what information you can include. In a digital world, this approach is out of date. Moving to ‘Connected Assets’ enables us to add considerably more valuable information and our field engineers are using it to good effect. It’s working well for our customers, both big and small.”

STANLEY Security’s maintenance and servicing options include service plans with differing levels of support to suit customers’ needs. The business boasts a network of expert technicians UK wide who can repair or maintain security equipment to ensure that it’s fully functional.

While STANLEY Security is currently using ‘Connected Assets’ to map static assets for its own service and maintenance contracts, Derek McLean (head of technology solutions at STANLEY Security) sees an even wider use for it.

“Using ‘Connected Assets’ for mapping customers’ security systems is the first step. We are looking at ways in which to further develop and use this innovative technology. For example, we’re already combining it with asset utilisation. Using technology such as Low Energy Bluetooth, GPS and RTLS location tracking, temperature monitoring and GSM we’re able to provide real-time information on assets, however large or small, both inside and outside a building.”

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Send For Help Group ranked in The Sunday Times’ Fast Track 100 league table for second year running

Award-winning lone worker protection provider Send For Help Group has been ranked as one of Britain’s most successful private companies by The Sunday Times for a second consecutive year.

The 21st annual Sunday Times Virgin Fast Track 100 league table champions the UK’s top performing private companies based strictly on financial performance with the fastest-growing sales over their latest three years. Send For Help Group has been placed 80th.

Founded in 2010 by brothers James and Will Murray, the Send for Help Group has prominently featured in the national press throughout the year as a real success story. Business continues to go from strength-to-strength. The company is now independently verified as the largest lone worker protection provider in the world.

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Operating through its subsidiary brands Skyguard, Guardian24 and the recently-acquired Peoplesafe, Send For Help Group uses key fob-sized GPS personal safety alarms and mobile phone Apps to provide 24-hour personal protection for more than 150,000 lone workers and individuals who are at risk.

Send For Help Group showed turnover this year hitting £8 million, up from £6.1 million last year with profits of £2.4 million, representing an increase of 121% on the previous year.

CEO James Murray commented: “We’re delighted to be included in the Fast Track 100 for the second year running. It’s been another busy, yet exciting year for the Group and that’s reflected in this accolade. It’s a real honour to have our hard work and determination as a business recognised. This has been a big year for the Send For Help Group. We added a third brand to our growing portfolio with a successful and seamless transition, expanded our office premises in Surrey and continued to recruit new talent across the company. We will not rest on our laurels, though. Our aim is to always improve, as individuals, as a business and in terms of our service offering.”

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Leading charity RNIB turns to Guardian24 for lone worker protection via smart phone app

The Royal National Institute of Blind People (RNIB) has turned to Guardian24 to help the organisation make good on its Duty of Care towards the charity’s lone workers by equipping them with the latest in smart phone app technology. That software enables all solution end users to quickly and discreetly raise an alarm in the event of an emergency scenario, even when the phone’s keypad is locked.

The RNIB deploys a large number of staff who visit people in their homes and offer support to meet the needs of blind and partially-sighted individuals. However, the majority of these staff work alone. As there’s no immediate help at hand, lone working staff are immediately exposed to a greater risk of injury, assault or accidents.

The RNIB wanted a cost-effective solution to help improve individuals’ personal safety regimes, particularly as some of the staff are visually and/or hearing impaired themselves.

As one of the most well-known and respected charities in the UK, the RNIB fully understands the importance of lone worker protection, both from the perspective of personal well-being as well as that of the charity’s own reputation.

Users of Guardian24’s smart phone application can leave details of their movements and whereabouts via their mobile phone. If a user fails to notify the system when they finish a task, Guardian24 will attempt to contact them. If they don’t answer and their safety cannot be verified, Guardian24 will then escalate the incident (thereby conforming to the RNIB’s personalised emergency procedures).

If a user feels at risk, they can also call for help via the ‘Panic Alarm’ function by pressing an assigned key on their mobile device. They’re able to do so even if the device should be locked or in standby mode. This will call Guardian24’s dedicated 24-hour Alarm Receiving Centre.

Using the GPS capability of the phone, the lone worker can also be easily located. All recordings are saved and may be used as evidence in court if required.

The application is easy to install on all major smart phone operating systems and is supplied with a wealth of options including GPS tracking and locating services.

No hardware is involved so the service is extremely cost-effective. There are often budget challenges, particularly for charities who aim to apportion the majority of income on their core objectives. With Guardian24’s smart phone application, there’s no upfront cost and only a minimal service subscription to pay.

That last point isn’t lost on Glenn Hurst of the RNIB Supplier Management Team. “There will always be budget challenges in getting something like this approved,” said Hurst, “so the more cost-effective the solution, the better it is for all concerned. However, it’s also about finding the right balance for lone worker provision based upon employee needs. Some of the staff at the RNIB using this service are visually and/or hearing impaired. This service meets their needs as well as providing an excellent, easy-to-use lone worker reporting and monitoring tool.”

Guardian24’s marketing director Will Murray added: “Every organisation in the UK is required to fulfil a legal and moral Duty of Care towards their employees. Safe working arrangements for lone workers are no different to organising the safety of other employees. The RNIB recognises this and has acted accordingly by adopting a lone worker protection solution.”

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VINCI Facilities boosts lone worker security by selecting Skyguard’s MySOS solution

Part of the VINCI construction group, VINCI Facilities has chosen to roll out Skyguard’s personal safety service in order to mitigate potential risks for all of the company’s lone workers.

VINCI Facilities provides bespoke solutions and services to a variety of traditional vertical sectors including housing, education and healthcare. The company fully understands the potential risks faced by its dedicated lone workers. For example, VINCI’s resident liaison officers work alone and visit domestic properties across a wide array of locations from rural areas through to inner cities.

On that basis, Josephine O’Connor – business and community investment manager at VINCI Facilities – set about sourcing a BS 8484-compliant and approved lone worker personal safety service to support and protect the company’s lone working employees.

“Our officers encounter people from all walks of life,” stressed O’Connor. “They may find themselves alone and faced with awkward situations where there are known areas of high-risk.”

Following extensive research and after much deliberation, VINCI Facilities awarded Skyguard the contract to provide 24-hour emergency back-up for all lone worker personnel through its fully-accredited MySOS personal safety device.

The MySOS – which fits easily on a set of keys or may be carried on a belt holster – allows end users to raise an alarm at the press of a button should they feel threatened or deem their personal safety to be compromised. That alarm is immediately sent to Skyguard’s own purpose-built Incident Management Centre where trained controllers will listen-in, locate the end user, assess the situation and take appropriate action (including potential escalation of the scenario to the emergency services).

The MySOS personal safety device developed for lone workers by Skyguard

The MySOS personal safety device developed for lone workers by Skyguard

When tracking options are enabled, the MySOS device will also automatically record and transmit its GPS locations at set intervals. Alternatively, manual activation is realised by the press of a button on the device.

Locations may be viewed on a map with grid references – and in real-time – via Skyguard’s Customer Service Centre online portal.

Two-way communication and GPS location

In commenting as to why Skyguard was VINCI Facilities’ preferred choice, Josephine O’Connor stated: “The real-time link to the emergency services and the fact that the Skyguard controllers can hear what’s happening are real comforters. In a genuine emergency situation, the controllers will despatch the appropriate services to assist our lone workers. This is the degree of assurance we wanted and exactly why we chose Skyguard.”

O’Connor continued that theme by stating: “The offering of two-way communication, GPS location and emergency despatch all in one device ensures the complete safety of our staff in areas of risk. The fact that Skyguard links directly to the emergency services and that recordings are admissible in court were the deal-makers. On top of that, the security of knowing that we control all of the parameters via Skyguard’s Customer Service Centre and that we can tailor the response for every scenario from mild risks through to emergencies is ideal.”

Skyguard’s Customer Service Centre portal allows client administrators or end users to create and update their account details in real-time on a 24/7 basis. Clients can input their own emergency procedures tailored to their organisation and department or personalised to each employee.

“The Customer Service Centre portal gives us the management data we need to be able to keep the lone working staff safe,” asserted O’Connor. “It also details the geography of my teams. This has the added benefit of enabling me to better manage their time and afford an enhanced service to our clients.”

In conclusion, O’Conner said: “We have set procedures to follow in ensuring the Health and Safety of all our employees and customers. There was one incident where a staff member felt vulnerable. By using the MySOS, it gave that individual added confidence to better handle the situation knowing they were not alone.”

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