Tag Archives: General Data Protection Regulation

Genetec issues Best Practice advice on privacy protection measures

Business intelligence solutions specialist Genetec has shared practical guidance on how organisations can secure their operations in a way that respects everyone’s privacy.

To date, 107 countries have established legislation that secures the protection of data and privacy. This follows in the footsteps of the General Data Protection Regulation (GDPR) in Europe, on the back of which 1,059,520,456 Euros’ worth of fines have been issued since its establishment in 2018. Despite that, only 59% of organisations say they meet all GDPR requirements.

“International Data Protection Day represents the perfect time to share what we’ve learned over 25 years,” explained Christian Morin, Chief Security Officer at Genetec. “Organisations should never have to choose between data privacy and security. As cyber threats and privacy regulations evolve, organisations need to remain vigilant. Security solutions that are built on privacy by design principles enable organisations to achieve their business goals, while at the same time maintaining compliance.”

Genetec recommends organisations ensure their security systems respect data privacy. They can do so in a number of ways.

Establish privacy governance

Designate a Data Protection Officer to guide strategies and comply with regulations. Map how data is collected and processed, where it’s stored, how long it’s kept and who can access it. Categorise data in terms of risk. Identify people outside of the organisation who may need to access your data and assess the risk your data processing operations pose to citizens’ rights.

Build a data protection strategy

Conduct a gap analysis of data processing operations. Evaluate existing systems’ ability to address privacy without draining resources. Implement new processes as necessary and document all privacy policies and procedures. Educate the entire workforce on cyber security and privacy Best Practice.

Assess the capabilities of technology and partners

Proactively seek out those that may offer to help uphold privacy and protection. Inquire about certifications and steps partners and vendors are taking to comply with privacy legislation. Choose solutions built with ‘Privacy by Design’ that enable privacy features by default. Consider solutions that enable the standardisation of processes and policies across different regions.

Build security systems with privacy in mind

Enable multiple layers of defence to protect personal information collected by physical security systems. Define user access to restrict those who can log into applications and what they can see/do. Implement privacy features like video anonymisation that blur identities in footage. Automate data retention policies to ensure that data is automatically deleted as required. Leverage a digital evidence management system to securely share information for investigations and citizen requests.

Remain vigilant

Stay current on data privacy laws and evolve policies and processes regularly. Leverage hardening tools to actively monitor cyber security compliance and keep up with software updates. Monitor user activity logs to check what data, systems and files are being accessed. Activate health monitoring in order to receive alerts automatically about system vulnerabilities or device failure. Consider a hybrid cloud implementation to streamline access to the latest cyber security and data privacy updates.

*Further detail on privacy protection initiatives is available online at https://www.genetec.com/trust-cybersecurity

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Facial recognition “to open new avenues for smart cities” in 2022

In 2022 and beyond, facial recognition technology will play a key role in the future of global urban development and assist in improving the experience of smart citizens. From personal convenience through to enhanced public safety, the range of applications is wide-ranging. That’s the firm belief of facial recognition technology solutions provider Corsight AI.

Using their face as their credit card, members of the public will no longer have to leverage cash for payments or worry about a stolen/lost wallet. A secure biometric system – such as that being pioneered by Amazon Go stores – makes paying for goods or services effortless.  

In terms of security and access, workplaces are beginning to understand the value of the technology as it can enable the seamless flow of people and facilitate the protection of sensitive locations by restricting access to approved visitors only. Spaces such as building sites, maternity wards and Critical National Infrastructure locations can all benefit from this software.

Facial recognition can also be used in smart cities to help identify those at risk. In the case of searching for a missing child or an Alzheimer’s patient, facial recognition technology can significantly speed up the process.

There’s a particular concern right now about the safety of public streets, especially so for women. Facial recognition technology can prove useful for recognising unusual behaviour and identifying and tracking known offenders throughout the city environment. 

Higher standards in 2022

As is the case with any technology, there are potential risks to using facial recognition, such as threats to privacy, violations of rights and potential data theft. These concerns are of significant importance and have even forced the hand of some public and private organisations to limit the use of the technology. This calls for thoughtful Government regulation moving forward and heightened responsibility for facial recognition technology vendors and operators to comply with the rules.

Currently, documents such as the General Data Protection Regulation (GDPR) are in place to set industry standards and provide ways for individuals to protect their personal data – and, by extension, their privacy and other Human Rights – which we’re seeing enforced. 

Although the industry continues to demand greater certainty from lawmakers, it’s evident that Best Practice is emerging from the application of the GDPR and its core principles. The use of Privacy Management Programmes and Data Protection Impact Assessments demonstrates the willingness to protect the data rights of citizens and maintain trust and confidence across our communities. A combination of these policies and their application will continue to ensure facial recognition technology can be used as a force for good. 

Cyber security

As data processing becomes more central to operations in 2022, organisations will need to be more responsive to the evolving cyber threat landscape. For facial recognition technology end users, in particular, securing biometric data will remain a top priority this year.

Cyber criminals are becoming increasingly sophisticated in their methods, and will now typically seek the most sensitive data to hold at ransom. Vendors must therefore implement the most stringent security measures to protect sensitive data and ensure end users are working hard to stay on top of the threat.

Customers will also demand more transparency from organisations about how they’re using their biometric data and how it’s being stored and protected. To garner trust, users of facial recognition technology must be more explicit in its use and set clear measures on individual privacy and data protection.

In 2022 and beyond, Corsight AI expects to see further commitment from policymakers and industry to develop even higher standards that attain levels not seen before. The move towards ‘Trustworthy Artificial Intelligence’, greater regulation and a genuine commitment to Human Rights will support the development of this software such that it can be used as a force for good.

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Westfield UK enhances security thanks to Genetec unified security platform

Genetec – the technology provider of unified security, public safety, operations and business intelligence-focused solutions – has been engaged by the management team at Westfield UK, which has now standardised on the use of Genetec Security Center across its Stratford City and London sites. Together, the two locations attract over 73 million visitors per year and generate a massive £2.1 billion in retail sales.

“It was immediately apparent that Genetec would be an important strategic partner for us,” explained Adrian Howles, security manager at Westfield UK. “The Security Center platform is comprehensive, intuitive and, as part of our five-year strategy, the open architecture gives us so many options.”

The unified security platform is already driving cost efficiencies and economies of scale across the locations’ operations, with further plans to extend its use over the next five years. With a shared platform in place, Westfield UK is now able to manage security functions from centralised Control Rooms, bringing economies of scale and added resilience to its operations.

The common interface has also brought greater uniformity in terms of how day-to-day security issues are addressed across the two sites.

Phased migration

The ability for Genetec Security Center to support a phased migration of security operations to the cloud also appealed to Howles and his security team. To maximise its return on past investments, Westfield UK is currently running most of its security infrastructure within its on-site Data Centres. However, the organisation is already preparing for greater cloud adoption when existing hardware reaches the end-of-life stage.

“Knowing the system is cloud-ready and can support centralised monitoring if and when we need it to is very attractive,” added Howles. “We can realise significant cost efficiencies and further improve our already high levels of security and resilience.”

Looking ahead, Westfield UK continues to push the capabilities of its Genetec systems, looking beyond ‘pure’ security to find other ways it can add value to the business as a whole. One example is the integration of Security Center with Westfield UK’s delivery management system which has automated the granting of access for pre-approved vehicles in and out of the yard. Another is the adoption of Genetec Mission Control and Genetec Clearance to streamline processes, support operators and simplify the General Data Protection Regulation-compliant sharing of video footage internally and with third parties.

All-encompassing role

“Front line security is an all-encompassing role,” concluded Howles, “so we rely on technology to support our people in responding predictably and effectively to whatever’s thrown at them.”

Francesco Serra, Genetec’s vice-president of sales for Europe, responded: “Westfield UK has consistently demonstrated its ability to thrive within a retail and leisure market that’s both dynamic and challenging. We’re proud to support them for the long-term with technology that drives smarter ways of working and even greater efficiency.”

*The full Case Study can be viewed and downloaded at https://www.genetec.com/customer-stories/unibail-rodamco-westfield

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Maxxess updates popular eVisitor visitor management solution

Maxxess has released a major update to its eVisitor visitor management solution, with new mobile access integrations and touchless reader choices purpose-designed to support more flexible workplace operations in a post-pandemic environment.

The new release includes end user options for mobile access control using smart phones, with authorised visitors and site users now able to pass through secure entrances using a choice of more convenient and hygenic contactless and touchless methods, among them secure and General Data Protection Regulation-compliant biometrics.

Touchless kiosks allow reception staffing levels to be reduced in settings from hospitality to corporate offices, and provide faster and more convenient check-in and entry for guests.

For the growing number of organisations wanting to switch old-style access cards or fobs for smart phones, eVisitor now allows access to be granted when users place their phones in front of a reader like a standard card. Users can ‘press and enter’ using remote control. They can slide their hand across the reader without needing to take out their phone. They can pat on their phone while it’s in their pocket or they can just approach the reader.

Technology that differentiates between access points at distances of up to 20 metres allows multiple readers to operate in the same area. The system controller can specify which options are offered by each reader, depending on the security and operational requirements of each location.

The updated eVisitor makes it faster and easier for site users including regular staff, contractors and temporary workers to access those areas where they’re authorieed to be and also to gain access to the facilities they’re entitled to use, such as Wi-Fi and IT networks.

Post-pandemic recovery

“Our eVisitor visitor management solution is in high demand because it’s helping organisations to move forward confidently with the priorities of the post-pandemic recovery, including the shift to hybrid working,” explained Lee Copland, managing director for the EMEA region at Maxxess.

“It enables smooth and hassle-free access to multiple facilities, for example by making team and customer meetings easier to arrange and facilitate. This is helping to re-invigorate collaborative in-person working and driving innovation after months during which teams have necessarily been restricted to remote video calls.”

The hygienic, touchless and frictionless access model has become more popular over the last year, with hygiene a top priority. This is likely to remain an important consideration as organisations look to improve resilience against ongoing infection control and the risk of new variants like Omicron emerging.

eVisitor has also been welcomed for improving the visitor experience for staff and guests alike, making it much easier to book customer meetings and collaborate with colleagues from other facilities or organisations, as well as manage external contractors attending to take care of maintenance and other services on site. All of the above can now be transacted using Outlook or via an intuitive online portal, and configured with pre-screening if required.

ID requests, which are required at critical infrastructure sites and increasingly so for many customers in regions such as the Middle East, can also be mandated using eVisitor. Licence plate registration allows automated vehicle entry through barriers. Drivers can be further assisted with parking space allocation and wayfinding information, which is very useful at large and complex sites.

Maxxess eVisitor is proving popular for the way in which it enables secure and efficient management of visitors as well as scheduled van and truck deliveries, with intuitive dashboards that provide a real-time overview of everyone on site across single or multiple facilities. Comprehensive reporting tools deliver an audit trail for compliance and contact tracing purposes.

*Additional information is available to view online at https://maxxess-efusion.com/evisitor/

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TALL Security Print attains leading financial services supplier qualification

Runcorn-based TALL Security Print, part of The TALL Group of Companies and a provider of secure printed and electronic payment solutions, has successfully attained the Hellios Financial Services Qualification System certification. The certification is required by major banks and financial services organisations when selecting suppliers.

The Financial Services Qualification System is designed to improve the standard of suppliers through a common set of policy and risk areas including IT security, operational risks, the General Data Protection Regulation and responsible business governance, all of which are reviewed annually and updated in a bid to remain ahead of regulatory changes. 

As the regulated environment becomes more complex, the rigorous qualification system provides a standardised way in which to manage requests for compliance and assurance information.

The Financial Services Qualification System is currently used by 32 major banks, building societies and insurance companies including the Lloyds Banking Group, Metro Bank, Santander, TSB, Clydesdale Bank and The Bank of England. 

Martin Ruda, managing director of The TALL Group of Companies, said: “We are extremely proud to have successfully achieved this certification, which reinforces our commitment and demonstrates our ability to consistently provide products and services that meet the compliance and regulatory requirements of our clients.”

Ruda added: “This certification also recognises the hard work that our dedicated members of staff have undertaken during the recent COVID-19 pandemic. The business has operated throughout as a key supplier to the financial services sector.”

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Ground Truth Intelligence promises “new model for investigations and due diligence”

Ground Truth Intelligence, a new global intelligence and investigations marketplace platform, has now been formally launched. With the business headquartered in London, the platform itself was born in response to market feedback, chiefly received from investigations and intelligence managers in corporations, banks, law firms and consultancies commenting on how investigations, due diligence and other corporate intelligence requirements have been serviced.

According to Ground Truth Intelligence, the prevailing industry business model has changed little in 50 years. The business duly offers an alternative to the old approach through its proprietary technology platform which provides access to “the best investigators and intelligence sources” across 200-plus jurisdictions and underpinned by 1,000-plus independent resources (ie ‘Network Partners’).

The Ground Truth Intelligence solution connects clients rapidly and directly to “the best-placed resources” for executing requirements involving anything from document retrieval through to sensitive Human Resources enquiries. The business also flows all information securely, with detailed finished reporting to specific raw information. Document retrieval/site visits are part of the overall mix.

This new, technology-enabled approach is said to afford clients “maximum control” over the “frequently opaque” process of information gathering and significantly reduces the delays, costs, risks and poor results that can often be associated with sourcing investigative support across multiple jurisdictions and requirements.

Ultimately, Ground Truth Intelligence’s end goal is to enable clients to access ethically sourced intelligence and investigative resources seamlessly in any relevant jurisdiction in the world.

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Rapid change

As is the case with many sectors, rapid change is being experienced across the global intelligence and investigations market. For its part, Ground Truth Intelligence wants to position itself at the core of change in the industry as the latter moves from a high-cost and opaque model to a lean, transparent and technology-enabled outcome.

Stewart Kelly, founder and CEO of Ground Truth Intelligence, informed Security Matters: “The intelligence and investigations industry is a very late bloomer when it comes to technology adoption. We are the first marketplace platform for intelligence and investigations resources and offer a distinct alternative to the existing model for sourcing investigative support around the world.”

Kelly added: “We reduce cost by removing middlemen. We improve quality by dint of clear sourcing and direct engagement with the person doing the work. We also reduce risk as all necessary information is generated by vetted providers and passes through the platform, enabling maximum data security and compliance with the General Data Protection Regulation.”

*Further information can be found online at https://www.gtintel.io/

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Notting Hill Genesis surveillance upgrade project witnesses Cloudview and Amthal Fire & Security working in tandem

Amthal Fire & Security has been working closely with secure cloud CCTV specialist Cloudview in order to upgrade legacy network surveillance systems and realise smart cloud-based and, importantly, compliant solutions for the benefit of staff and residents involved with Notting Hill Genesis. 

Notting Hill Genesis is one of the largest housing associations in London and the South East, with its head office at Kings Cross and five further site locations requiring high quality protection for more than 1,500 office-based members of staff.

Amthal Fire & Security has been working closely with Cloudview to take responsibility for security maintenance across the office portfolio, alongside ensuring the safety and security of residents housed in both new and existing dwellings.

To ensure efficiency savings, compliance and smart capability when it comes to CCTV, Notting Hill Genesis’ visual data partner Cloudview has supplied its specialist systems for Amthal Fire & Security engineers to install across the office and development network.  The new system removes the need for DVRs and allows authorised personnel instant and secure remote access for the management of evidential footage stored as required in case of a threat or an emergency scenario.

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Compliance with the GDPR

Suki Kahlon, office services manager for central services at Notting Hill Genesis, informed Security Matters: “The need to update CCTV systems for ensuring compliance with the General Data Protection Regulation (GDPR) was of paramount importance, both for the Notting Hill Genesis team and also for our residents and their safety. Partnering with Cloudview and, later on, Amthal Fire & Security has been of great benefit. They understand our working environment.”

Kahlon continued: “Both companies operated in such a way as to enable a scalable upgrade programme of works across our office base and various housing developments. Essentially, our ambition is that wherever we have CCTV systems in place, we want to upgrade to the cloud and bring our networks together in a centrally managed visual data infrastructure. The Cloudview solution has been well received by building managers and authorised personnel.”

To date, Amthal Fire & Security’s installation and maintenance teams have completed install works at the head office in Kings Cross and at the West London office in Hammersmith, in addition to new housing development connections.

Visual data

The new surveillance technology is created to offer alerts when instant action is required and based on what’s identified as a threat. Visual data can be accessed anywhere at any time and on any device. It can also be shared immediately and saved for up to 12 months if required, with 30-day delete options as standard in order to comply with the GDPR.

Crucially, the data is only accessible to authorised personnel, all of whom have audit control capability for full compliance.

Stephen Bates, CEO at Cloudview, observed: “Notting Hill Genesis is committed to providing safe and secure communities in which residents can thrive. Equally, the client is very clear on its responsibilities to its team members who are at the heart of these communities. The need for smart surveillance technology that can be centrally managed is integral. We were delighted to offer a solution that could bring these requirements together. With the help of Amthal Fire & Security, we have enabled a seamless installation process between all Notting Hill Genesis’ offices and housing developments.”

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Phil Bryant, manager of the strategic accounts team at Amthal Fire & Security, added: “At the heart of social enterprise is the overriding need to create homes and communities in which residents want to live, with management taken care of by the dedicated local teams employed by Notting Hill Genesis. The organisation now has smart systems in place to ensure ongoing safety and security.”

Bryant continued: “The Cloudview system installed by Amthal Fire & Security, with both of us operating in constant collaboration, has proven to offer best value and significant efficiency savings that can be maintained to ensure ongoing compliance and simple maintenance plans. It also allows Notting Hill Genesis staff to have a much more reactive and instant approach to any threat identified, thereby affording total peace of mind.”

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Hanwha Techwin focuses on Top 5 Video Surveillance Trends for 2020

Hanwha Techwin, the supplier of IP and analogue video surveillance solutions, has put forward its Top 5 key trend predictions for the security industry in 2020. These include Artificial Intelligence end-to-end security solutions, cyber security, cloud-based data insights, privacy protection and vertical specialised solutions.

Artificial Intelligence End-to-End Security Solutions

As Artificial Intelligence becomes more broadly adopted across industries, it’s likely to be more widely incorporated in video surveillance in the upcoming year. Edge-based Artificial Intelligence (which filters and processes data locally on a camera) will be more ubiquitous, enabling end-to-end Artificial Intelligence technology.

Today, most security cameras send the data they collect to servers to be analysed. However, with edge-based Artificial Intelligence, the data is first analysed by the camera and subsequently sent to the server. This reduces the burden of transferring and storing large amounts of data to a server, thereby increasing efficiency, saving time and reducing server costs typically required to analyse data.

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In 2020, Hanwha Techwin will introduce edge-based Artificial Intelligence cameras, as well as Artificial Intelligence-powered NVRs and VMS so as to bring to market end-to-end (camera to storage server and VMS) Artificial Intelligence security solutions.

Cyber Security

With Internet of Things (IoT) devices becoming ubiquitous, the importance of cyber security has never been more prominent that it is today. Today’s cyber attacks are more intelligent and advanced than ever before, so building cyber-resilient security systems is no longer an option, but an imperative.

Smart Cities, factories, financial institutions and retailers require scaleable video surveillance solutions which are closely interconnected with other devices and networks, making the importance of cyber security paramount.

Strong cyber security has always been Hanwha Techwin’s priority and the company has been refining its technology to suit ince the beginning. The soon-to-be released Wisenet 7, the newest version of Hanwha Techwin’s own System on Chip, has been designed with the strongest cyber security features including a secure booting function and signed firmware for both software and hardware. Validated by the UL Cyber Security Assurance Program certification, Wisenet 7 ensures that end users have access to the industry’s most advanced cyber security features.

Cloud–Based Data Insight

According to IDC, the provider of IT-focused market intelligence, there will be about 175 zettabytes of data in the world by the year 2025, with much of it stored in the cloud and Data Centres around the world. At the same time, video surveillance solutions will go far beyond functioning as a simple monitoring tool to become an indispensable aid to organisations by providing useful insights that improve business operations.

The importance of accessible cloud-based servers that can easily store and analyse the accumulated data will also increase. Going beyond being an efficient storage repository, sophisticated analytics will use cloud processing to analyse the stored data and provide practical and timely insights. 

In 2020, Hanwha Techwin will introduce cloud-based solutions beginning with the Device Health Monitoring Cloud, which will monitor and manage video surveillance devices in real-time. The company will also introduce Retail Insight Cloud which is designed to facilitate store management.

Privacy Protection

Together with cyber security, Hanwha Techwin believes that the protection of personal data should be integral to the business ethics of a video surveillance company. By its very nature, the video data that’s collected for security purposes almost always contains private information. Therefore, protecting surveillance data is imperative.

Around the world, privacy protection laws are being introduced, such as the General Data Protection Regulation (GDPR) in Europe and the Federal Information Security Management Act in the US. The California Consumer Privacy Act is also set to come into effect in January 2020.

These laws will force the video surveillance industry to follow ‘privacy by design’ Best Practice and renew all efforts designed to protect personal data from misuse and abuse. Organisations are increasingly aware of the dangers of private data breaches and they’re becoming more discerning when choosing security products and solutions.

Hanwha Techwin provides a solution with Video Privacy Management technology and has released its Smart Cover of Privacy line-up to comply with the GDPR globally.

Vertical Specialised Solutions

Vertical markets in the security industry are increasingly requiring more specialised devices and solutions that meet unique requirements. With the emergence of the fourth industrial revolution, the presence of smart verticals will be more prominent and video surveillance companies must be ready to provide solutions for Smart Cities, factories, transportation and retail organisations.

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Soon Hong Ahn

Hanwha Techwin already provides products for these verticals and plans to expand its line-up of specialised solutions in the very near future to include asset management solutions with IoT technology.

“Advancement in technologies such as Artificial Intelligence, the IoT and the cloud will support new use cases in conjunction with existing devices and solutions to meet customers’ needs in various verticals, expanding the horizon of our industry,” said Hanwha Techwin’s president and CEO Soon Hong Ahn. “However, we must also be mindful of the social and ethical responsibility related to areas such as cyber security and private data protection. Sustained interest and investment in these areas must be regarded as an obligation to make sure our industry continues to thrive in the midst of rapid technological advancements.”

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Synectics to highlight value of ethical surveillance tools at Global MSC Security Conference 2019

This year’s Global MSC Security Conference and Exhibition, which runs at The Bristol Hotel in Bristol on 11-12 November, will see Synectics explain how advanced technologies and evolving features can support those practitioners tasked with ensuring that public surveillance is undertaken legally and ethically.  

Over 150 delegates from the fields of security, law enforcement, Government and academia are due to attend the two-day event, which will focus on the ethical challenges presented by the growing use of CCTV, ANPR, drones, facial recognition and Artificial Intelligence (AI) within the public realm. Risk Xtra is the Official Media Partner.

Speakers include Tony Porter, the UK’s Surveillance Camera Commissioner, who’ll be joined by senior representatives from police forces, Fire and Rescue Services and other organisations focused on public safety, crime prevention and national security.

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‘Building Ethical Capacity into Surveillance Technology’

Synectics’ Martin Bonfield joins the event line-up. His detailed seminar will highlight how public concerns regarding surveillance ‒ especially those around the use of emerging technologies such as facial recognition and AI ‒ are shown to be greatly reduced if robust and demonstrable safeguards are in operation.

Those attending the session will gain a clear understanding of the tools available to help ensure that any public surveillance data can be captured, managed and shared in accordance with existing and evolving demands. 

The session will look specifically at solutions designed to support users in four key areas: the use of facial recognition, regulatory compliance (with, for example, the General Data Protection Regulation), data protection (cyber security) and evidence management.

Under the spotlight

To showcase emerging capabilities, Synectics will be demonstrating how its Synergy 3 Command and Control platform supports a wide range of safeguarding and compliance mechanisms, including comprehensive digital audit trails, automated workflows aligned to standard operating procedures and time-limited data storage.

The role played by highly secure, cloud-based evidence lockers ‒ which support secure, real-time authorised access to data ‒ will also be discussed, specifically in the context of inter-agency data-sharing.

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Martin Bonfield

Bonfield informed Risk Xtra: “Synectics has been at the forefront of global surveillance solutions for over 30 years. We work closely with customers to tackle the complex issue of ethics surrounding CCTV use, data capture and monitoring, as well as the robust management of digital evidence. I’m looking forward to showing delegates examples of the smart technology available to ensure surveillance operations are effective, secure and compliant with legal and ethical frameworks – today, and years from now.”

As a premium sponsor, Synectics (exhibiting on Stand 15) will be showcasing its leading-edge technologies. Live demonstrations will run throughout the event to demonstrate how the tools explored in the seminar can be applied within a range of practical evidence management and incident response scenarios.

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Facit Data Systems launches new website to showcase video analytics portfolio

Since its inauguration five years ago, Facit Data Systems has grown to become one of the market’s foremost providers of video analytics and compliance software. Now, the company has launched an all-new website designed to showcase its solutions for end users.

A host of operators are maximising organisations’ CCTV investments by generating business intelligence to improve sales, staffing efficiency, customer experience, safety and compliance.

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Facit Data Systems’ People Counter, Queue Manager and Heat Map solutions operate cost-effectively over installed CCTV cameras and are system agnostic. Identity Cloak auto redaction software launched in 2018 to help Facit Data Systems’ customers comply with strict General Data Protection Regulation guidelines for video data.

The new Facit Data Systems website reflects the business’ work with the UK’s largest brands in retail, banking, healthcare and public space, as well as its partnerships with some of the world’s most trusted specialists.

*Visit the new Facit Data Systems website

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