Tag Archives: General Data Protection Regulation

TALL Security Print attains leading financial services supplier qualification

Runcorn-based TALL Security Print, part of The TALL Group of Companies and a provider of secure printed and electronic payment solutions, has successfully attained the Hellios Financial Services Qualification System certification. The certification is required by major banks and financial services organisations when selecting suppliers.

The Financial Services Qualification System is designed to improve the standard of suppliers through a common set of policy and risk areas including IT security, operational risks, the General Data Protection Regulation and responsible business governance, all of which are reviewed annually and updated in a bid to remain ahead of regulatory changes. 

As the regulated environment becomes more complex, the rigorous qualification system provides a standardised way in which to manage requests for compliance and assurance information.

The Financial Services Qualification System is currently used by 32 major banks, building societies and insurance companies including the Lloyds Banking Group, Metro Bank, Santander, TSB, Clydesdale Bank and The Bank of England. 

Martin Ruda, managing director of The TALL Group of Companies, said: “We are extremely proud to have successfully achieved this certification, which reinforces our commitment and demonstrates our ability to consistently provide products and services that meet the compliance and regulatory requirements of our clients.”

Ruda added: “This certification also recognises the hard work that our dedicated members of staff have undertaken during the recent COVID-19 pandemic. The business has operated throughout as a key supplier to the financial services sector.”

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Ground Truth Intelligence promises “new model for investigations and due diligence”

Ground Truth Intelligence, a new global intelligence and investigations marketplace platform, has now been formally launched. With the business headquartered in London, the platform itself was born in response to market feedback, chiefly received from investigations and intelligence managers in corporations, banks, law firms and consultancies commenting on how investigations, due diligence and other corporate intelligence requirements have been serviced.

According to Ground Truth Intelligence, the prevailing industry business model has changed little in 50 years. The business duly offers an alternative to the old approach through its proprietary technology platform which provides access to “the best investigators and intelligence sources” across 200-plus jurisdictions and underpinned by 1,000-plus independent resources (ie ‘Network Partners’).

The Ground Truth Intelligence solution connects clients rapidly and directly to “the best-placed resources” for executing requirements involving anything from document retrieval through to sensitive Human Resources enquiries. The business also flows all information securely, with detailed finished reporting to specific raw information. Document retrieval/site visits are part of the overall mix.

This new, technology-enabled approach is said to afford clients “maximum control” over the “frequently opaque” process of information gathering and significantly reduces the delays, costs, risks and poor results that can often be associated with sourcing investigative support across multiple jurisdictions and requirements.

Ultimately, Ground Truth Intelligence’s end goal is to enable clients to access ethically sourced intelligence and investigative resources seamlessly in any relevant jurisdiction in the world.

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Rapid change

As is the case with many sectors, rapid change is being experienced across the global intelligence and investigations market. For its part, Ground Truth Intelligence wants to position itself at the core of change in the industry as the latter moves from a high-cost and opaque model to a lean, transparent and technology-enabled outcome.

Stewart Kelly, founder and CEO of Ground Truth Intelligence, informed Security Matters: “The intelligence and investigations industry is a very late bloomer when it comes to technology adoption. We are the first marketplace platform for intelligence and investigations resources and offer a distinct alternative to the existing model for sourcing investigative support around the world.”

Kelly added: “We reduce cost by removing middlemen. We improve quality by dint of clear sourcing and direct engagement with the person doing the work. We also reduce risk as all necessary information is generated by vetted providers and passes through the platform, enabling maximum data security and compliance with the General Data Protection Regulation.”

*Further information can be found online at https://www.gtintel.io/

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Notting Hill Genesis surveillance upgrade project witnesses Cloudview and Amthal Fire & Security working in tandem

Amthal Fire & Security has been working closely with secure cloud CCTV specialist Cloudview in order to upgrade legacy network surveillance systems and realise smart cloud-based and, importantly, compliant solutions for the benefit of staff and residents involved with Notting Hill Genesis. 

Notting Hill Genesis is one of the largest housing associations in London and the South East, with its head office at Kings Cross and five further site locations requiring high quality protection for more than 1,500 office-based members of staff.

Amthal Fire & Security has been working closely with Cloudview to take responsibility for security maintenance across the office portfolio, alongside ensuring the safety and security of residents housed in both new and existing dwellings.

To ensure efficiency savings, compliance and smart capability when it comes to CCTV, Notting Hill Genesis’ visual data partner Cloudview has supplied its specialist systems for Amthal Fire & Security engineers to install across the office and development network.  The new system removes the need for DVRs and allows authorised personnel instant and secure remote access for the management of evidential footage stored as required in case of a threat or an emergency scenario.

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Compliance with the GDPR

Suki Kahlon, office services manager for central services at Notting Hill Genesis, informed Security Matters: “The need to update CCTV systems for ensuring compliance with the General Data Protection Regulation (GDPR) was of paramount importance, both for the Notting Hill Genesis team and also for our residents and their safety. Partnering with Cloudview and, later on, Amthal Fire & Security has been of great benefit. They understand our working environment.”

Kahlon continued: “Both companies operated in such a way as to enable a scalable upgrade programme of works across our office base and various housing developments. Essentially, our ambition is that wherever we have CCTV systems in place, we want to upgrade to the cloud and bring our networks together in a centrally managed visual data infrastructure. The Cloudview solution has been well received by building managers and authorised personnel.”

To date, Amthal Fire & Security’s installation and maintenance teams have completed install works at the head office in Kings Cross and at the West London office in Hammersmith, in addition to new housing development connections.

Visual data

The new surveillance technology is created to offer alerts when instant action is required and based on what’s identified as a threat. Visual data can be accessed anywhere at any time and on any device. It can also be shared immediately and saved for up to 12 months if required, with 30-day delete options as standard in order to comply with the GDPR.

Crucially, the data is only accessible to authorised personnel, all of whom have audit control capability for full compliance.

Stephen Bates, CEO at Cloudview, observed: “Notting Hill Genesis is committed to providing safe and secure communities in which residents can thrive. Equally, the client is very clear on its responsibilities to its team members who are at the heart of these communities. The need for smart surveillance technology that can be centrally managed is integral. We were delighted to offer a solution that could bring these requirements together. With the help of Amthal Fire & Security, we have enabled a seamless installation process between all Notting Hill Genesis’ offices and housing developments.”

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Phil Bryant, manager of the strategic accounts team at Amthal Fire & Security, added: “At the heart of social enterprise is the overriding need to create homes and communities in which residents want to live, with management taken care of by the dedicated local teams employed by Notting Hill Genesis. The organisation now has smart systems in place to ensure ongoing safety and security.”

Bryant continued: “The Cloudview system installed by Amthal Fire & Security, with both of us operating in constant collaboration, has proven to offer best value and significant efficiency savings that can be maintained to ensure ongoing compliance and simple maintenance plans. It also allows Notting Hill Genesis staff to have a much more reactive and instant approach to any threat identified, thereby affording total peace of mind.”

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Hanwha Techwin focuses on Top 5 Video Surveillance Trends for 2020

Hanwha Techwin, the supplier of IP and analogue video surveillance solutions, has put forward its Top 5 key trend predictions for the security industry in 2020. These include Artificial Intelligence end-to-end security solutions, cyber security, cloud-based data insights, privacy protection and vertical specialised solutions.

Artificial Intelligence End-to-End Security Solutions

As Artificial Intelligence becomes more broadly adopted across industries, it’s likely to be more widely incorporated in video surveillance in the upcoming year. Edge-based Artificial Intelligence (which filters and processes data locally on a camera) will be more ubiquitous, enabling end-to-end Artificial Intelligence technology.

Today, most security cameras send the data they collect to servers to be analysed. However, with edge-based Artificial Intelligence, the data is first analysed by the camera and subsequently sent to the server. This reduces the burden of transferring and storing large amounts of data to a server, thereby increasing efficiency, saving time and reducing server costs typically required to analyse data.

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In 2020, Hanwha Techwin will introduce edge-based Artificial Intelligence cameras, as well as Artificial Intelligence-powered NVRs and VMS so as to bring to market end-to-end (camera to storage server and VMS) Artificial Intelligence security solutions.

Cyber Security

With Internet of Things (IoT) devices becoming ubiquitous, the importance of cyber security has never been more prominent that it is today. Today’s cyber attacks are more intelligent and advanced than ever before, so building cyber-resilient security systems is no longer an option, but an imperative.

Smart Cities, factories, financial institutions and retailers require scaleable video surveillance solutions which are closely interconnected with other devices and networks, making the importance of cyber security paramount.

Strong cyber security has always been Hanwha Techwin’s priority and the company has been refining its technology to suit ince the beginning. The soon-to-be released Wisenet 7, the newest version of Hanwha Techwin’s own System on Chip, has been designed with the strongest cyber security features including a secure booting function and signed firmware for both software and hardware. Validated by the UL Cyber Security Assurance Program certification, Wisenet 7 ensures that end users have access to the industry’s most advanced cyber security features.

Cloud–Based Data Insight

According to IDC, the provider of IT-focused market intelligence, there will be about 175 zettabytes of data in the world by the year 2025, with much of it stored in the cloud and Data Centres around the world. At the same time, video surveillance solutions will go far beyond functioning as a simple monitoring tool to become an indispensable aid to organisations by providing useful insights that improve business operations.

The importance of accessible cloud-based servers that can easily store and analyse the accumulated data will also increase. Going beyond being an efficient storage repository, sophisticated analytics will use cloud processing to analyse the stored data and provide practical and timely insights. 

In 2020, Hanwha Techwin will introduce cloud-based solutions beginning with the Device Health Monitoring Cloud, which will monitor and manage video surveillance devices in real-time. The company will also introduce Retail Insight Cloud which is designed to facilitate store management.

Privacy Protection

Together with cyber security, Hanwha Techwin believes that the protection of personal data should be integral to the business ethics of a video surveillance company. By its very nature, the video data that’s collected for security purposes almost always contains private information. Therefore, protecting surveillance data is imperative.

Around the world, privacy protection laws are being introduced, such as the General Data Protection Regulation (GDPR) in Europe and the Federal Information Security Management Act in the US. The California Consumer Privacy Act is also set to come into effect in January 2020.

These laws will force the video surveillance industry to follow ‘privacy by design’ Best Practice and renew all efforts designed to protect personal data from misuse and abuse. Organisations are increasingly aware of the dangers of private data breaches and they’re becoming more discerning when choosing security products and solutions.

Hanwha Techwin provides a solution with Video Privacy Management technology and has released its Smart Cover of Privacy line-up to comply with the GDPR globally.

Vertical Specialised Solutions

Vertical markets in the security industry are increasingly requiring more specialised devices and solutions that meet unique requirements. With the emergence of the fourth industrial revolution, the presence of smart verticals will be more prominent and video surveillance companies must be ready to provide solutions for Smart Cities, factories, transportation and retail organisations.

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Soon Hong Ahn

Hanwha Techwin already provides products for these verticals and plans to expand its line-up of specialised solutions in the very near future to include asset management solutions with IoT technology.

“Advancement in technologies such as Artificial Intelligence, the IoT and the cloud will support new use cases in conjunction with existing devices and solutions to meet customers’ needs in various verticals, expanding the horizon of our industry,” said Hanwha Techwin’s president and CEO Soon Hong Ahn. “However, we must also be mindful of the social and ethical responsibility related to areas such as cyber security and private data protection. Sustained interest and investment in these areas must be regarded as an obligation to make sure our industry continues to thrive in the midst of rapid technological advancements.”

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Synectics to highlight value of ethical surveillance tools at Global MSC Security Conference 2019

This year’s Global MSC Security Conference and Exhibition, which runs at The Bristol Hotel in Bristol on 11-12 November, will see Synectics explain how advanced technologies and evolving features can support those practitioners tasked with ensuring that public surveillance is undertaken legally and ethically.  

Over 150 delegates from the fields of security, law enforcement, Government and academia are due to attend the two-day event, which will focus on the ethical challenges presented by the growing use of CCTV, ANPR, drones, facial recognition and Artificial Intelligence (AI) within the public realm. Risk Xtra is the Official Media Partner.

Speakers include Tony Porter, the UK’s Surveillance Camera Commissioner, who’ll be joined by senior representatives from police forces, Fire and Rescue Services and other organisations focused on public safety, crime prevention and national security.

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‘Building Ethical Capacity into Surveillance Technology’

Synectics’ Martin Bonfield joins the event line-up. His detailed seminar will highlight how public concerns regarding surveillance ‒ especially those around the use of emerging technologies such as facial recognition and AI ‒ are shown to be greatly reduced if robust and demonstrable safeguards are in operation.

Those attending the session will gain a clear understanding of the tools available to help ensure that any public surveillance data can be captured, managed and shared in accordance with existing and evolving demands. 

The session will look specifically at solutions designed to support users in four key areas: the use of facial recognition, regulatory compliance (with, for example, the General Data Protection Regulation), data protection (cyber security) and evidence management.

Under the spotlight

To showcase emerging capabilities, Synectics will be demonstrating how its Synergy 3 Command and Control platform supports a wide range of safeguarding and compliance mechanisms, including comprehensive digital audit trails, automated workflows aligned to standard operating procedures and time-limited data storage.

The role played by highly secure, cloud-based evidence lockers ‒ which support secure, real-time authorised access to data ‒ will also be discussed, specifically in the context of inter-agency data-sharing.

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Martin Bonfield

Bonfield informed Risk Xtra: “Synectics has been at the forefront of global surveillance solutions for over 30 years. We work closely with customers to tackle the complex issue of ethics surrounding CCTV use, data capture and monitoring, as well as the robust management of digital evidence. I’m looking forward to showing delegates examples of the smart technology available to ensure surveillance operations are effective, secure and compliant with legal and ethical frameworks – today, and years from now.”

As a premium sponsor, Synectics (exhibiting on Stand 15) will be showcasing its leading-edge technologies. Live demonstrations will run throughout the event to demonstrate how the tools explored in the seminar can be applied within a range of practical evidence management and incident response scenarios.

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Facit Data Systems launches new website to showcase video analytics portfolio

Since its inauguration five years ago, Facit Data Systems has grown to become one of the market’s foremost providers of video analytics and compliance software. Now, the company has launched an all-new website designed to showcase its solutions for end users.

A host of operators are maximising organisations’ CCTV investments by generating business intelligence to improve sales, staffing efficiency, customer experience, safety and compliance.

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Facit Data Systems’ People Counter, Queue Manager and Heat Map solutions operate cost-effectively over installed CCTV cameras and are system agnostic. Identity Cloak auto redaction software launched in 2018 to help Facit Data Systems’ customers comply with strict General Data Protection Regulation guidelines for video data.

The new Facit Data Systems website reflects the business’ work with the UK’s largest brands in retail, banking, healthcare and public space, as well as its partnerships with some of the world’s most trusted specialists.

*Visit the new Facit Data Systems website

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KnowBe4 study reveals 92% of organisations’ biggest security concern is end users

KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, has released the results of new research. The company’s report examines over 350 organisations globally and reveals the security weaknesses and concerns within them. On average, 81% of organisations had some degree of concern around security issues.

Cyber crime continues to evolve and become more sophisticated. Artificial Intelligence and machine learning are leveraged by many criminal organisations to help them better understand how to improve their attacks and they’re now targeting specific industry verticals, organisations and even individuals.

Increases in the frequency of ransomware, phishing and crypto-jacking attacks have been experienced by businesses of nearly every size, vertical and location.

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When it comes to attack vectors, data breaches are the primary concern, with credential compromise coming a close second. These two issues go hand-in-hand as the misuse of credentials remains the foremost attack tactic in data breaches. That’s according to Verizon’s 2018 Data Breach Investigations Report.

Phishing and ransomware ranked next, demonstrating that organisations are still not completely prepared to defend themselves against these relatively “old” attack vectors.

Other key findings

*92% of organisations rank end users as their primary security concern. At the same time, security awareness training along with phishing testing tops the list of security initiatives that organisations need to implement

*Organisations today have a large number of attack vectors to prevent, monitor for, detect, alert and remediate. In terms of attacks, 95% of those organisations surveyed are most concerned with data breaches

*Ensuring security is in place to meet General Data Protection Regulation (GDPR) requirements is still a challenge for 64% of organisations, despite the GDPR’s fine details having been public knowledge for quite some time

*Attackers’ use of compromised credentials is such a common tactic. 93% of organisations are aware of the problem, but still have lots of work to do to stop it

*When it comes to resources, 75% of organisations don’t have an adequate budget

“2018 was a prolific year for successful cyber attacks, with many of them caused by human error,” said Stu Sjouwerman, CEO of KnowBe4. “IT organisations are tasked with establishing and maintaining a layered security defence. The largest concern, as demonstrated again in this report, is employees making errors. Organisations must start their defence by establishing a security culture. In order to combat the escalation of social engineering, they absolutely have to ensure that users are trained and tested.”

To read the full report visit www.KnowBe4.com

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“Lack of strategic focus on technology at Board level” finds ICSA poll

A poll conducted by ICSA: The Governance Institute and recruitment specialist The Core Partnership reveals that just 51% of Boards of Directors understand the challenges and opportunities that data and technology present to their organisations. Some 29% of the company secretaries who took part in the survey think that their Boards do not fully understand and a further 20% could only attest to ‘maybe’.

A lack of knowledge is viewed as the main barrier that prevents Boards from engaging properly with technology at a strategic level. Some 58% of respondents consider this to be the main obstacle, with 22% alluding to another reason, 16% citing language as an impediment and 4% blaming the on-boarding process.

Some of the main issues raised are as follows:

*The speed at which technological advances move means key aspects of the technology journey may not be provided in a timely manner

*It’s hard to find time in busy agendas to focus on the technology aspects

*Most Boards are made up of people who are of a generation that do not really understand the possibilities and threats offered by technology

*There has been a focus on the General Data Protection Regulation (GDPR) and cyber security, but that focuses on risks rather than opportunities

*Challenges arising from data management are more readily understood (eg the impact of poor data quality), but the real opportunities available to organisations through the effective use of data are less well considered (and especially through the ‘lens’ of commercial strategy)

Peter Swabey

Peter Swabey

Artificial Intelligence and automation

When asked if there were particular areas in which Boards needed to improve their understanding, a quarter of respondents chose Artificial Intelligence and automation. Other areas highlighted for potential improvement were using data effectively, the GDPR, cyber security and IT governance. Some 23% of respondents stated the belief that their Boards need to hone up on all of the areas mentioned.

Peter Swabey, policy and research director at ICSA, said: “The pace of change is such that new technology is emerging quicker now than at any time previously. This can be challenging for all Boards, but particularly so for those predominantly made up of people who are not ‘digital natives’. On top of this, changes in corporate governance, data privacy requirements and regulation mean that it can be difficult for non-executive directors to maintain an adequate level of knowledge across all areas. While it’s incumbent upon directors to proactively seek to expand their knowledge, there are time limits on what’s achievable given the part-time nature of the role.”

Swabey added: “It might be suitable for some organisations to have an IT specialist sit on the Board, but this wouldn’t be appropriate for all. Moreover, having one director with responsibility for technology might allow others to obviate their responsibilities, which is clearly not an option. As one respondent quite rightly said: ‘Technology is both an opportunity and a threat – Boards need to understand how it impacts the business both operationally and strategically’. This is a responsibility that all directors must share.”

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Egress Software Technologies CEO responds to ICO’s Data Security Incidents Report for Q2

On Friday 16 November, the Information Commissioner’s Office (ICO) published its Data Security Incidents Report for Q2 2018. Data security incidents, which are breaches of the seventh data protection principle or personal data breaches reported under the Privacy and Electronic Communications Regulations, are a major concern for those affected and a key area of action for the ICO.

On 18 July 2018, the Independent Inquiry into Child Sexual Abuse (IICSA) was fined £200,000 for revealing the identities of abuse victims in a mass e-mail. On 9 August, Lifecycle Marketing (Mother and Baby) Ltd, also known as Emma’s Diary, was fined £140,000 for illegally collecting and selling personal information belonging to more than one million people.

On 20 September, Equifax Ltd was fined £500,000 for failing to protect the personal information of up to 15 million UK citizens during a cyber attack in 2017 and, on 28 September, BUPA Insurance Services was fined £175,000 for failing to have effective security measures in place to protect customers’ personal information.

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Tony Pepper, CEO of Egress Software Technologies, commented: “Looking at this report, it’s no surprise that the number of data security incidents filed to the ICO has continued to increase with no signs of plateauing. Overall, there has been a 29% increase in the number of reported data security incidents, from 3,146 between April and June 2018 to 4056 from July to September 2018. This demonstrates a 490% increase compared to the same quarter in 2017.”

Pepper continued: “Similar to the statistics we observed in the ICO’s previous report, this doesn’t necessarily mean that organisations are experiencing more incidents, but it definitely does mean that more are now being reported. The increased awareness for organisations to tread carefully has been fuelled by the General Data Protection Regulation, as well as the significant data breach incidents that recognisable brands have suffered in recent times.”

In terms of the monetary penalties, fewer fines were issued between July and September compared to those issued between April and June, with £875,000 issued under the Data Protection Act in the most recent complete three-month period.

Significant growth in data incidents

Although the report doesn’t summarise the type of incidents reported, it does detail the sectors that have experienced significant growth in these incidents. These include general business, which has experienced an increase of 87%, finance with 49%, insurance and legal with 63%, media with 633% and transport and leisure with 57%, while Government, at both the central and local level, experienced a 14% increase.

“We have also seen an organisation fined for unlawfully selling personal data, while Equifax was fined the highest amount under the Data Protection Act (£500,000) for a cyber attack that exposed the personal information of up to 15 million UK citizens.”

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Information Commissioner Elizabeth Denham

Pepper added: “Clearly, there’s not only an issue with external attackers illegally obtaining and hacking an organisation’s systems to obtain data, but also with internal employees – and companies as a whole – misleading the population on why their personal data is being collected and how it will be used. As a result, organisations should be vigilant when it comes to ensuring data security protection is in place, and especially so to combat internal threats.”

Pepper feels that organisations should take a user-centric approach to data security, ensuring that every employee – from C-Suite executives to the average worker – is as security savvy as they need to be. This philosophy has been highlighted in recent Egress research, which revealed that 20% of an organisation’s employees don’t know what kinds of personal information should be protected when sharing data via e-mail.

“By taking a user-centric approach and equipping staff to protect personal data through technology that supports and secures the work they do,” urged Pepper, “as well as more training and awareness of what constitutes the mishandling of personal data, organisations will be able better placed to mitigate the chances of external and internal data security incidents.”

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IDnow launches AI-powered ID Verification-as-a-Service platform capable of identifying seven billion-plus potential customers

IDnow, a company nominated in the 2018 FinTech50 listing of the hottest European start-up businesses, has launched the next generation of its Identity Verification-as-a-Service platform that will enable companies to verify the identities of more than seven billion potential customers online easily and securely, and in compliance with regulatory Know Your Customer (KYC) requirements across Europe and beyond.

The IDnow platform – which is already trusted by several hundred companies across Europe, including UBS, Commerzbank and Telefonica – has been significantly enhanced with biometric, computer vision and security fraud detection technologies that gives it “the most extensive ID verification capabilities in the market” able to meet more identity verification use cases than any other platform.

The IDnow platform meets the high security and fraud detection requirements of strictly regulated environments for financial services and telecommunications sectors in countries like Germany, Switzerland and other European countries and is fully compliant with all relevant regulations and directives such as the AML regulation, eIDAS, the General Data Protection Regulation and PSD2.

In addition, the platform meets the business requirements for speedy and simple workflows that reduce customer on-boarding friction for non-regulated or lightly regulated sectors such as mobility, travel, recruitment and the sharing economy.

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Features of the solution include:

*Fully-automated ID verification process including facial recognition, Optical Character Recognition and hologram and other anti-fraud detection features

*Video-based, agent-assisted ID verification workflow to meet specific regulatory environment requirements as well as to help ‘last mile’ conversion for customers unable to complete the automated process

*Integrated Issuance of Qualified Electronic Signature certificates for E-Sign solution

The IDnow platform can be easily integrated into a company’s service application and customers can complete an identification check quickly and easily from a smart phone. For industries or countries with more stringent security regulations, the platform will continue to offer video chat-based identity verification.

IDnow2“As we do more online, digital identities are becoming the new currency, so knowing your customers has become more important than ever,” explained Rupert Spiegelberg, CEO at IDnow. “Companies need an easy, trusted and compliant way of finding out who their customers really are. We believe our platform can offer just that. In addition, with full automation and compliance, organisations can rely on one platform for international requests, helping to bridge the gap in the market. As an end user, this means no more posting of copies of passport/proof of address, no more having to be present yourself at a physical branch and, for corporate customers, lower costs and higher success in customer acquisition.”

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