Tag Archives: Emergency

Scottish Water safeguards lone workers with 250-plus SPOT Gen3 satellite devices

Globalstar Europe Satellite Services Ltd, a wholly-owned subsidiary of Globalstar Inc and a specialist in the field of satellite messaging and emergency notification technologies, has announced that Scottish Water has deployed over 250 SPOT Gen3 satellite messengers to safeguard employees who work on their own in areas with unreliable or non-existent mobile coverage.

Hundreds of Scottish Water employees work in remote parts of the country, often on a solo basis, and manage assets including the reservoirs that supply water to over 2.54 million households and 152,000 businesses. While 49 remote-working teams are already using SPOT, Scottish Water is also offering devices to all other employees registered as lone workers. These employees now have a communications lifeline wherever they are, with small, robust SPOT Gen3 devices that communicate reliably over Globalstar’s Low Earth Orbit satellite network.

Scottish Water has pre-configured the SPOT Gen3 devices with two services. If an employee has an emergency, they can press SPOT’s one-touch SOS button. There’s also a Help button for non-life-threatening situations. Pressing either button automatically transmits the end user’s precise GPS location to Scottish Water’s Internal Communications Centre (ICC). The ICC operators then either contact the Emergency Services or locate a nearby Scottish Water team who can help their colleague.

ScottishWaterLoneWorkers

Scottish Water chose SPOT Gen3 because of its ease of use and robustness, in addition  to the accuracy of its GPS transmissions. Before deploying SPOT earlier this year, Scottish Water relied solely on a system whereby employees registered their planned movements by phone then, if they didn’t call back by an agreed time, the issue would be escalated through their line managers.

“With winter around the corner, we expect SPOT to come into its own as an important part of our Health and Safety strategy,” said Kes Juskowiak, water operations general manager at Scottish Water. “With reliable satellite communications, we can get help to our employees whenever it’s needed and wherever they might be. SPOT is a lifeline providing reassurance to families and colleagues that each lone worker is in safe hands.”

Scottish Water procured the SPOTs through UK specialist wireless and satellite reseller Global Telesat Communications (GTC), a subsidiary of the Orbital Tracking Corp. GTC recently surpassed the milestone of selling 15,000 SPOT devices.

“With staff welfare moving up the corporate agenda, we’re seeing a significant adoption of SPOT by commercial and non-commercial organisations worldwide,” said Gary King, Globalstar’s EMEA sales manager for SPOT. “By deploying SPOT, Scottish Water is demonstrating its commitment to safeguarding its employees as they go about their work in some of the most remote parts of the UK.”

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Abloy UK introduces RIBA-approved CPD

Abloy UK has released a new RIBA-approved Continuing Professional Development (CPD) course covering all aspects of electric locking for fire and/or escape door applications.

Fire and escape standards have been developed first and foremost to preserve lives, allow emergency escape and prevent the spread of fire and smoke in dangerous and potentially life-threatening situations.

These standards mean that managers of buildings are legally obliged to adhere to Building Regulations when it comes to access control, for example by protecting escape routes and allowing for the safe egress of a building’s occupants in the event of an emergency situation.

Abloy’s CPD covers traditional requirements for escape and panic doors. For example when a door is electronically controlled for access, there must be a mechanical means of escape in the event of an emergency.

AbloyRIBACPD

The new additions to escape door standards clarify what is and what isn’t acceptable as an escape door solution. Simply, any door that has a fire exit requirement must be fitted with fire-tested products, making sure the route to escape is never compromised.

The course also covers ‘Dynamic Lockdown’ which essentially enables escape for the occupants of a building and prevents unauthorised access to areas by compartmentalising zones in buildings, potentially saving lives in threatening situations.

The CPD is recommended for anyone directly responsible for specifying and installing fire and escape doors or related equipment and is available at the Abloy Academy, which is based at Abloy UK’s head office. By arrangement, the CPD can also be presented to local groups throughout the UK.

*For additional details telephone 01902 364543 or send an e-mail to: marketing@abloy.co.uk

**To book the Abloy Foundations course online go to: www.abloy.co.uk/academy

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University of York heightens staff and student safety thanks to CriticalArc’s SafeZone solution

The University of York launched CriticalArc’s SafeZone solution on Thursday 8 January to provide round-the-clock safety reassurance for students and staff alike. York is the first university in the Russell Group to roll out this simple-to-use and free application which is designed to help those on campus summon security or safety assistance via their mobile phone.

The SafeZone system allows security or First Aid personnel to pinpoint the exact location of where help is needed. It also provides students and staff with a way of swiftly summoning general assistance from the Security Services Help Desk just by tapping an on-screen button.

Alcuin Bridge at The University of York (copyright: Tim Ball)

Alcuin Bridge at The University of York (copyright: Tim Ball)

By way of the SafeZone app, nearly 20,000 students and staff will be able to access three main features: Emergency, First Aid and General Help. Emergency and First Aid options will bring security or First Aid-trained officers to the location of the call, while the General Help button connects directly to the Campus Services Help Desk.

The SafeZone system will also help the University of York’s management team send targeted notification messages to students and staff alike in the event of an incident occurring in particular areas or buildings on campus.

CriticalArc's Safe Zone app on an iPhone

CriticalArc’s Safe Zone app on an iPhone

Security staff across campus put SafeZone through exhaustive, month-long trials and, this week, The University of York will stage a series of Roadshows to explain how students and staff can sign up for the new app.

In practice, SafeZone works within designated zones covering Heslington West, Heslington East, the King’s Manor and the University Boathouse.

Swift and efficient personnel deployment

Denis Fowler, the University of York’s director of Health and Safety, explained: “Our campus is already very safe but SafeZone affords students and staff extra reassurance that assistance is no more than the touch of a button away. The system allows us to monitor the positions of security personnel and First Aiders so that we can deploy them swiftly and efficiently to provide assistance and support to individuals where necessary. Previously, in the event of an emergency on site many students automatically called 999 but SafeZone provides a more targeted method of summoning assistance across the campus.”

Heslington Hall (copyright: The University of York)

Heslington Hall (copyright: The University of York)

The University of York has worked closely with CriticalArc to introduce the system. Darren Chalmers-Stevens, EMEA director at CriticalArc, said: “SafeZone’s adoption at the University of York is testament to how this solution can revolutionise the way in which educational institutions manage their day-to-day security and safety operations while ensuring a safer learning environment.”

Chalmers-Stevens added: “SafeZone provides security teams and first responders with the right information very quickly such that they can improve their ability to react to situations both efficiently and appropriately. By providing an unobtrusive security application versus traditional physical security equipment, we’re empowering the University of York to mitigate risk and improve brand reputation through enhanced Duty of Care while gaining significant efficiencies for the management team through the improved deployment of manned response personnel.”

The Law and Management Building (copyright: BDP)

The Law and Management Building (copyright: BDP)

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