Tag Archives: Emergency Response

NICE Systems celebrates winning eight-figure incident management contract from New York City’s IT Department

NICE Systems has just won an eight-figure contract from New York City’s Department of Information Technology and Telecommunications (DoITT) in association with the city’s ongoing Emergency Communications Transformation Program (ECTP). The new contract expands on an existing, long-standing relationship between NICE Systems and the City of New York dating back to 2001.

Under the contract, NICE Systems will expand its support for the ECTP by equipping the city’s new 9-1-1 facility with its public safety call recording and incident management solutions.

The site – which is scheduled to open in June 2016 and be jointly operated by the New York City Police Department (NYPD) and the Fire Department of the City of New York (FDNY) – will augment and provide redundancy to current emergency 9-1-1 response services.

The City of New York

The City of New York

NICE Systems will also upgrade previously deployed solutions at nine other NYPD and FDNY locations to ensure complete interoperability across all sites. Investigators who need to produce audio evidence will be able to access recordings from any site and combine those recordings into seamless incident timelines.

“We’re delighted to continue to support New York City in its mission to transform emergency communications for millions of New Yorkers,” said Chris Wooten, executive vice-president at the NICE Security Group. “This new contract is notable not only for its scope and size, but also because it underscores our successful track record with the NYPD and FDNY. We’re honoured that New York City has once again chosen to entrust us with its emergency communications solution.”

Leave a comment

Filed under Risk UK News

Send For Help Group acquires Bluechip Technologies to become “Europe’s largest lone worker protection provider”

The Send For Help Group has acquired Bluechip Technologies Ltd (trading as Guardian24), which now makes the Group the largest lone worker protection provider in Europe. Combined with its existing subsidiary Skyguard, the Group has a subscriber base totalling 70,000 users across a diverse range of public and private sector vertical markets.

Formed in 2010, The Send For Help Group was established as the investment vehicle of technology entrepreneur Jan Murray to enable the acquisition of Skyguard. Murray has an established track record in emerging hi-tech industries, having launched the PC World superstores chain and also the Internet Technology Group (which was the largest sale of an independent ISP in the UK).

The latest deal has enabled the Group to take advantage of a number of synergies. Guardian24’s subscribers will be migrated to Skyguard’s state-of-the-art Incident Management Centre in Surrey for alarm management and emergency response. The purpose-built facility is manned 24/7 by Skyguard’s highly-trained controllers and accredited to the highest industry standards: BS 8484, BS 5979 (Category II) and ACPO’s Secured by Design scheme.

The two companies will also share new product development and technical expertise, augmenting their existing portfolio of dedicated personal safety devices, smart phone applications and mobile phone solutions.

Foundation for future growth

The Send For Help Group’s CEO James Murray commented: “This acquisition makes the Group the biggest provider in Europe’s lone worker protection industry and by some margin. The deal provides us with a solid foundation for future expansion and further acquisitions.”

Murray continued: “Thanks to our well-established brands we are industry leaders in the key lone working sectors, from the NHS and the police with Skyguard through to the social housing and charity sectors with Guardian24. This deal allows us to reinforce our leading position at a time when the market is experiencing a period of consolidation.”

The Send For Help Group’s senior management team has over 40 years’ collective experience of working in the lone worker protection industry. Drawing from this specialist expertise, the company has invested in cutting-edge technology to develop exclusive personal safety products, software and infrastructures.

For more information visit the website: www.sendforhelp.co.uk

Leave a comment

Filed under Risk UK News