Tag Archives: Corporate Social Responsibility

Axis Group receives Employee Engagement Award nomination from Institute of Customer Service

Axis Group, one of the UK’s fastest-growing security, cleaning, Front of House and support services organisations, has been selected as a finalist in the Institute of Customer Service’s ‘Customer Satisfaction Awards’ within the Employee Engagement Strategy category.

The nomination is in recognition of the Axis Group’s people strategy. Launched in 2015, it features nine distinct business components, all feeding into the central Employee Engagement and excellent customer service focus. It’s now the cornerstone of the business’ company ethos and integral to Axis’ ongoing goal of becoming ‘The Employer of Choice’ within its sector.

Reward and recognition programmes, Corporate Social Responsibility initiatives, communication and Axis Group’s employee portal are all tools that Axis uses to further employee engagement and satisfaction. The company also offers counselling, health and financial well-being initiatives, all of which have helped to increase staff retention by 20% in just four years.

AxisGroupEmployeeEngagement

Jonathan Levine, CEO at the Axis Group CEO, stated: “We’re constantly having to look at innovative ways in which to attract and retain the best talent and develop remuneration packages that go beyond ‘traditional’ benefits. We achieve this through encouraging excellent performance, clarifying responsibilities and delivering tailored and engaging learning and development programmes.”

Levine added: “We want our employees to feel motivated, committed and empowered to act in the moment to resolve problems, display empathy, demonstrate consistency and continuously find ways to improve both customer and personal experiences.”

The nomination follows the Axis Group’s ServiceMark Accreditation from the Institute of Customer Service, which was achieved as a result of its drive to put customer service at the forefront of its business.  

ServiceMark is a national standard recognising an organisation’s achievement in customer service and its commitment to upholding those standards. It’s awarded based on customer satisfaction feedback, a six-day assessment of standards and employee engagement with an organisation’s customer service strategy.

“I’m absolutely delighted that the hard work and dedication of so many people has been recognised with this nomination,” concluded Levine in conversation with Risk Xtra. “It’s the recognition we need to stand out in front of current employees, future employees and customers for being a company that values its people.”

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Institute of Risk Management holds inaugural Climate Change Symposium

Climate change is rising rapidly up organisational risk registers. That’s according to delegates who recently attended a Climate Change Symposium organised by the Institute of Risk Management (IRM) and hosted by Lexis Nexis.

In 2018, the IRM’s Risk Agenda 2025 project identified key risks for consideration, among them being the global response to climate change. The IRM’s 2018 report produced in tandem with the Cambridge Centre for Risk Studies, entitled ‘Perspectives of Global Corporations’, also acknowledged that climate change is a recognised risk area, although there was concern that it was seen as a long-term issue and not a short-term priority.

Recent global protests and the increased publicity across media outlets have brought climate change to the world’s attention. Businesses and society at large are becoming more aware of the effects to future generations, and corporations are being held to account and under increasing scrutiny to take their Corporate Social Responsibility agendas far more seriously.

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Over 60 delegates attended the Climate Change Symposium, which featured input from Alyssa Gilbert (director of policy and translation at the Grantham Institute for Climate Change), Vinay Shrivastava CFIRM (director of UK infrastructure risk at Turner and Townsend and an IRM Board member) and Clive Thompson CFIRM (deputy chair of the IRM and chair of the Interest Groups Committee).

Thompson stated: “It was great to see so many attending the climate change event and to have engagement in the breakout groups which produced some really good ideas. We’re developing a Climate Change Interest Group to take the initiative forward and will shortly be calling for volunteers who would like to become more involved in driving this important subject.”

Climate Change Essay Competition: the winners

Sam Brandom IRMCert (risk manager, Shawbrook Bank Limited)

“Businesses and financial institutions are the drivers of change in the global economy. Now is their chance to step up, inspire and lead from the front in tackling climate change by enacting a collective response. I was delighted to accept the prize for my essay and look forward to seeing the IRM’s further work in this field.”

Dr Jayne Matthews IRMCert (independent consultant)

“Climate change presents a threat to most businesses and local scale risk mitigation will no longer be enough for protection. Businesses have an opportunity for a more global approach to manage supply chain issues and those that embrace this are likely to be more successful. I’m delighted to receive the essay prize and look forward to being a part of the IRM’s future climate change initiatives.”

*The essays can be viewed online at: https://www.theirm.org/news/irm-holds-first-climate-change-symposium-and-announces-essay-competition-winners/

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Reliance High-Tech names SSAFA as chosen charity in support of Armed Forces community

Reliance High-Tech, the independent security technology integrator and provider of lone worker protection services, has named SSAFA (the Armed Forces charity) as its 2019-2020 corporate charity. Throughout the year, Reliance High-Tech’s employees will engage in a range of activities to raise funds and help with the vital work that SSAFA carries out for serving personnel, veterans and military families across the UK and worldwide.

SSAFA has been providing lifelong support to the Armed Forces and their families since 1885. Last year, its teams of volunteers and employees helped more than 82,000 people in need, from Second World War veterans through to young men and women who’ve served in more recent conflicts.

“We take the selection of our corporate charity very seriously and were unanimous in the view that the incredible work that SSAFA does to support those who’ve served their nation, and been prepared to make the ultimate sacrifice, was a perfect fit with our own Corporate Social Responsibility (CSR) objectives,” explained David Walton, director of finance at Reliance High-Tech. “Furthermore, many of our current employees are ex-Armed Forces personnel and we believe that supporting SSAFA on a national level enhances our levels of employee engagement.”

Kelvin King, regional service manager at Reliance High-Tech, stated: “This is brilliant, I’m happy to try and collect funding as much as I can”.  This sentiment was echoed by project manager Lee Jones, who commented: “Being ex-Welsh Guards myself, I would be more than happy to be involved with anything in my regional area.”

SSAFA Descriptor RIGHT_WHITE

Amendment of CSR policy

Although raising funds is vitally important for SSAFA, so too is providing the time, energy and resources needed to help it carry out its fundraising activities. As such, Reliance High-Tech has amended its CSR policy to give each member of staff one day of paid leave to actively volunteer their time to help with SSAFA’s charitable projects.

The company has also appointed eight regional co-ordinators who’ll ensure that help is available where and when it’s needed. The business has committed to match any money raised from employee activities.

Reliance High-Tech will  play an active role in Armed Forces Week, which runs from 24-30 June, helping out with Big Brew-Ups around the country. Big Brew-Ups are a perfect way to convene with friends and family, colleagues or neighbours, have a chat over tea and cake and donate to SSAFA.

Jonny King, corporate fundraising officer at SSAFA, enthused: “I’m delighted that Reliance High-Tech has selected us as its chosen charity for 2019-2020. The business will help us raise funds to support Armed Forces personnel and their families in their times of need. From speaking to David, it’s clear that there’s a genuine synergy between our organisations. I’m very much looking forward to working with him and the rest of the Reliance High-Tech team in the months ahead.”

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Paxton named ‘Company of the Year’ at Brighton and Hove Business Awards

Paxton, the global brand of electronic IP access control and door entry systems, is celebrating being named ‘Company of the Year’ at the Brighton and Hove Business Awards. The company was also highly commended in the International Business of the Year category.

The Brighton and Hove Business Awards are supported by the city’s leading organisations and are established as a benchmark for excellence in today’s competitive business environment. In selecting the ‘Company of the Year’, the experienced panel of judges were looking for “the company that has truly achieved all-round business excellence in terms of year-on-year financial performance, strategic direction, employee relations, Corporate Social Responsibility, innovation and a first-class service and/or product offering.”

The awards ceremony, which took place on Saturday 14 July, was attended by Nicola O’Donnell, Human Resources director at Paxton, and resourcing business partner Devin Yuille, along with representatives from other local businesses.

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Nicola O’Donnell collects Paxton’s award

Commenting on the win, Adam Stroud, Paxton’s CEO, said: “We’re absolutely delighted to have scooped ‘Company of the Year’ at the Brighton and Hove Business Awards, and to have been commended for our international presence. It’s a massive honour to be recognised among the top businesses in Brighton, and to be the only security manufacturer to win an award.”

Stroud continued: “We aim to be world-class in all that we do, from our products and services to our working environment. We’ve worked hard to develop a positive company culture and to support our staff on each step of their career with us.”

In conclusion, Stroud added: “While hard work, focus, investment and a good strategy are essential to the success of the company, most important of all by a long way are the people that work for Paxton. I’d like to thank all of the Paxton team. They have been responsible for our success to date, and will continue to determine the extent of our future successes.”

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Axis Group sponsors Sage Gateshead

Security solutions specialist Axis Group has become a silver sponsor of Sage Gateshead, a landmark music and entertainment venue exhibiting national, regional and international performances.

Funding from sponsorship helps to support Sage Gateshead’s charitable local initiatives targeted at the region’s most deprived areas. Examples include Music Making for Under Fives, a Talented Young Musician programme and an over-50s Silver Music Class.

The sponsorship package will see Axis Group branding in and around the venue and on its collateral. It will provide access to corporate entertaining space, annual ticket allocation and booking services as well as advanced event information.

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The concourse at Sage Gateshead (Photo by Mark Savage)

Jonathan Levine, Axis Group’s CEO, has stated that, following last year’s successful management buy-out, the Group is now looking for sponsorship opportunities where organisations’ values mirror its own.

“Sage Gateshead has a commendable focus on Corporate Social Responsibility, having made a £300 million contribution to the region in just ten years,” stated Levine. “The sponsorship provides fantastic opportunities for networking, client events and employee benefits.”

Sage Gateshead has been a client of Axis Security since 2011 and, as of 2014, has benefited from a joint security and cleaning contract through Axis Cleaning and Support Services.

Home to the Royal Northern Sinfonia, Sage Gateshead is managed by the North Music Trust and hosts a wide range of entertainment shows, seven days a week, both in the daytime and the evening. It aims to bring about a widespread and long-term enrichment of the musical life of the North East of England.

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Ward Security takes ownership of first electric vehicle

Ward Security has taken ownership of a new electric car as part of an ongoing commitment to reducing the company’s carbon footprint. The new Nissan Leaf has been deployed at the International Trading Estate in Southall, where the company provides 24-hour security for the entire estate.

“Ward Security takes its environmental responsibilities seriously,” explained managing director Kevin Ward. “The company is ISO 14001 accredited for our Environmental Management System and we recently purchased new fleet vehicles and gave fleet managers control using tracker and driver management. Consequently, we’ve managed to decrease emissions per vehicle despite a 9.5% increase in fleet size and now achieve 70-80 mpg and lower fuel costs, while also ensuring drivers drive sensibly and safely as they’re being monitored and managed properly.”

Ward continued: “It’s important that we have a particular focus on transport as the nature of the business means we have a lot of staff using a lot of vehicles to travel a lot of miles, so the challenge is considerable and takes a concerted effort from everyone across the company. However, we’re delighted by what we’ve achieved so far. The purchase of a new electric vehicle is another step towards further reductions in our carbon footprint.”

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During 2016, Ward Security is looking to replace 18 vehicles with newer vehicles that offer even better fuel consumption and lower emissions. The new vehicles will be limited to 62 mph and feature stop/start technology designed to further increase miles-per-gallon and reduce emissions.

Ward Security has a strong commitment to corporate social responsibility. As well as addressing environmental concerns, the company regularly sponsors, contributes towards or fundraises for a number of charities and organisations in various categories, including Abigail’s Footsteps – a national charity that’s making positive changes to the lives of bereaved families and promoting safer births.

The company sponsors Aylesford Rugby Club and also runs safety campaigns with local schools. Ward Security supports the Medway Foodbank Trust by providing a free security service for the foodbank’s warehouse and volunteering staff to help in the warehouse, and regularly allows members of staff to take time off for charity work.

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Axis Communications publishes detailed Sustainability Report for 2014

Network camera specialist Axis Communications has issued its Sustainability Report for 2014, with environmental considerations, business ethics and Corporate Social Responsibility (CSR) very much in focus. The company’s fifth annual Sustainability Report describes the progress made in a number of fields such as environmental impact and anti-corruption. Great progress has also been made in work dedicated to informing and auditing suppliers in order to ensure compliance with Axis’ Supplier Code of Conduct. The Sustainability Report was prepared according to the G4 global reporting standard.

“Axis Communications works proactively with sustainability issues on a long-term basis since a responsible attitude is an important success factor for our global business operations,” explained Ray Mauritsson, the company’s president. “I’m proud of what we have achieved during 2014, from optimising our logistics flows to minimising our environmental impact as well as countering corruption in the value chain and working to create a safer and more secure world.”

Axis aims to be a driving force behind the development of innovative security solutions which assist end users in both the private and public sectors to meet today’s critical challenges, such as protecting people and important infrastructure while also helping to solve today’s urban problems such as traffic congestion.

As a global company with employees in 49 countries and partners in 179 countries, Axis aims to be a leader in the security industry when it comes to CSR and, as a result, assumes a long-term responsibility for how the company’s operations affect employees, partners, suppliers, end users and other important target groups.

Ray Mauritsson: president of Axis Communications

Ray Mauritsson: president of Axis Communications

“Our ambition is to serve as a model for the industry in terms of sustainability,” added Mauritsson. “This latest report shows how our sustainability work has delivered positive results across the entire value chain. I look forward to continuing the work relating to Axis’ industry-leading measures such as our anti-corruption program.”

Key facts and figures in the report

Some important points raised in the 2014 Sustainability Report are as follows:

  • Axis’ comprehensive anti-corruption work has been intensified. All employees have participated in training and more than 100 of the company’s distributors have undertaken to comply with the company’s policy of zero tolerance against corruption, bribes and conflicts of interests
  • 96% of Axis’ suppliers that have an impact on the company in terms of the environment or sustainability have either been audited by Axis supplier inspectors or are certified to ensure that they follow Axis’ requirements relating to environmental considerations, the working environment and occupational safety
  • Axis has managed to cut the company’s carbon dioxide emissions by 13% during 2014, primarily through its optimised logistics flows and reduced distances for transportation
  • The company has continued to phase out PVC plastic from its products while 65% of the company’s network cameras and video encoders are now PVC-free
  • During 2014, Axis’ employees participated in surveys conducted by Great Place to Work in Sweden, USA and Germany and the company realised top positions in all countries
  • In order to raise environmental awareness among its suppliers, Axis held webinars through its training program Axis Supplier Academy, whereby all suppliers were informed about the company’s views on sustainability issues as well as rules and laws for material accounting
Axis Communications' headquarters in Lund, Sweden

Axis Communications’ headquarters in Lund, Sweden

In the 2014 Sustainability Report, as stated Axis has changed over to the new G4 reporting standard which is an update of the leading rules for sustainability reporting drawn up by the Global Reporting Initiative.

As part of Axis’ transition to the new reporting standard, the company has initiated dialogue with key target groups and stakeholders which has provided important insights that can be used to continue improving the company’s long-term sustainability work.

*The Axis Communications Sustainability Report for 2014 can be downloaded from this link: http://www.axis.com/corporate/sustainability/index.htm

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