Tag Archives: Control Room

Spring Bank Holiday security patrol team in Southend save man’s life

The Spring Bank Holiday on Monday 25 May witnessed a security patrol team from Approved Contractor Scheme-registered Stambridge Security Services save a middle-aged man who was suffering from a potentially life-threatening heart attack at Southend-on-Sea Pleasure Beach.

Security Industry Authority (SIA)-licensed door supervisors Jamie Spiers and Patrick Bourke were on patrol at the Pleasure Beach when they received a call from a colleague at around 2.00 pm stating that there was a male in distress.

It was a busy and hot day. Spiers and Bourke found the unconscious man lying on the beach fully dressed and breathing erratically. He was having a cardiac arrest. Both officers are qualified First Aid trainers and immediately called the Emergency Services who advised that they should start cardiopulmonary resuscitation (ie CPR).

Spiers started chest compressions while Bourke alerted Southend-based Stambridge Security Services’ Control Room staff to ensure that CCTV was capturing everything. The two door supervisors also took it in turns to administer rescue breaths.

SIALogo

Air Ambulance on scene

Spiers said: “Thankfully we were in the right place at the right time. We took turns in helping the man to breathe because it was so tiring. It took about 15 minutes for the paramedics to arrive. We were relentless, consistent and we did not stop. When the Emergency Services arrived they took over and used a defibrillator. The Air Ambulance also came to the scene.”

Once Spiers and Bourke had handed the man over to the Emergency Services, they cordoned off the busy Pleasure Beach. As it was a Bank Holiday, the traffic was very heavy so they directed cars away from the scene to enable the Emergency Services to transport their patient to Southend Hospital.

Three days later, a security operative at Southend Hospital called Spiers such that he could chat to the man whom he and Bourke had saved. He was very thankful.

On that note, Spiers stated: “I’ve been a door supervisor for 12 years and I was born and bred in Southend. Patrick and I have worked together in crowd control and always focus on making sure we can create a safe environment. I’m just glad we could help. Who would have thought that Patrick and I would save a man’s life?”

Critical and key workers

There are upwards of 400,000 licensed security operatives in the UK and, like Spiers and Bourke, many continue to work as critical and key workers in safeguarding and protecting hospitals and sheltered accommodation, supporting social distancing in supermarkets and transacting other essential operations.

Ian Todd, CEO at the SIA, said: “It’s important to remember that many individuals in the security industry are working as critical and key workers during this emergency period. The scenario in which Jamie and Patrick were involved is testament to the fact that, despite the challenges, many operatives and businesses are going the extra mile to serve their communities.”  

The SIA is actively promoting the industry’s dedication and commitment through the #SIAHeroes campaign. The Regulator is sharing inspiring stories of security operatives who are keeping the public safe and secure at this critical time.

*Read all of the #SIAHeroes stories online here

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Smart R Distribution provides vital link for CCTV expansion at New Cross Hospital

As a direct consequence of COVID-19, many hospitals have needed to quickly erect new portable buildings to expand the capacity of certain sensitive areas. In turn, this has created a requirement to immediately expand the scope of existing CCTV systems to ensure Control Room operators are able to monitor and react appropriately to any suspicious activity in the vicinity of the new buildings.

New Cross Hospital, which is run by the Royal Wolverhampton Hospitals NHS Trust, is just one of many throughout the UK faced with the challenge of ensuring all areas of its campus can be monitored on a 24/7 basis. Providing 700 beds and employing circa 9,500 members of staff, it’s the largest teaching hospital in the Black Country, having been originally built in 1900 as a workhouse.

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The need to install a new 4K camera in a location over 300 metres from the hospital’s Control Room initially seemed daunting in terms of the cost of laying the network cabling normally needed to transmit the ultra-HD images captured by IP cameras.

“Apart from the cost of the engineering work and the disruption caused by installing the new cabling, it would also have taken several days to achieve,” said Dan Mather, director of Derby-based JKE Security who’ve enjoyed a long-term working relationship with the Royal Wolverhampton Hospitals NHS Trust.

“We clearly needed to find a much simpler and cost-effective solution which would enable our clients to take full advantage of the superb quality images captured by 4K cameras and, if necessary, pass evidence of any wrongdoing to the police.”

NewCrossHospital2Finding the solution

Mather sought advice from Smart R Distribution, the Haverhill-based specialist electronic security products distributor. The business was able to offer Mather an assurance that its own brand 602POE-2P single port PoE Ethernet Extender would be able to reliably support a new 4K Wisenet PNP-9200RH dome camera by facilitating the transmission of the IP images over the hospital’s existing coaxial cabling.

The Smart R 602POE-2P is proven to be able to robustly transmit data over any two-wire cable and, with the ability to handle bandwidth of up to 200 Mbps, is more than capable of coping with the transmission demands of the Wisenet 4K camera.

“Although we didn’t source the camera directly from Smart R, it could not have been easier to connect it to the Ethernet Extender,” said Mather. “It was truly a case of plug-and-play, with both devices installed, configured and working within half a day.”

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Commenting on the successful installation of the new camera, Paul Smith (head of security and car parking for the Royal Wolverhampton Hospitals NHS Trust) said: “During this challenging time, it’s essential that we’re able to continue to provide a secure and safe working environment for all our heroic colleagues who are so compassionately caring for people suffering from the Coronavirus. I’ve been impressed with how quickly various companies within the electronic security supply chain have been able to join forces and use their combined expertise to provide us with an efficient and cost-effective solution.”

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Dardan Security opens Cambridge head office to spearhead company’s national growth plans

Dardan Security has opened a new three-storey head office in Shelford, Cambridge to cater for the company’s expanding client base and range of services provided for businesses and organisations throughout the UK.

The company has enjoyed significant growth thanks to a number of recent blue chip client wins across the country, including the University of Cambridge, Peel Ports and international law firm Mishcon de Reya.

Dardan Security management staff 2018. Photo credit Simon Finlay Photography.

Philip Anthony

Philip Anthony, Dardan Security’s managing director, said: “Continued growth and expansion, both geographically and in terms of the scope of the security services we offer, has seen the company become a major player on a national level. On the back of recent success and with clients located the length and breadth of the country, the requirement for a centrally located head office and Control Room has become increasingly evident.”

The move has created eight new jobs in Cambridge, with the new head office located at Quern House, Mill Court, Great Shelford, Cambridge CB22 5LD.

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Milestone Systems introduces ‘Push-To-Talk’ feature in Mobile Client

In the latest update of Milestone Systems’ XProtect 2019 R1 video management software (VMS), the company has introduced two-way audio in the Mobile Client, enabling end users to speak to people on camera directly from their mobile devices.

The first XProtect release of 2019 extends the usability of the Smart Client and takes it outside the Control Room with support for both one and two-way audio in the Mobile Client. This is beneficial for ‘on-the-go’ security personnel whose tasks require them to be away from the Smart Client on occasion.

One-way audio allows end users to listen to audio captured by the microphone connected to the camera directly from their mobile phones using the Milestone Mobile application. Users can also increase their situational awareness when video isn’t available, such as in extreme darkness or when an incident happens outside of the camera’s viewing range.

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Two-way audio takes the audio capability a step further with Push-to-Talk, a feature that allows users to speak through the camera-connected speaker directly from their mobile phones. This enables security personnel to use their VMS systems preventatively for things like access control, crowd warnings and intruder alerts – all available on mobile. 

The 2019 R1 version of XProtect also includes support for two-way audio in the Web Client. Two-way audio allows end users to speak through the camera-connected speaker directly from the Web Client anywhere. This transforms the VMS system into an interactive tool and allows users to respond quickly to access control requests and incident prevention without having to be present in the Control Room or on-premise.

The 2019 R1 version of XProtect takes the system’s resistance against cyber security threats a step forward by encrypting all communication between the recording server and other servers and clients connected to it. This certificate-based encryption requires that all components communicating with the recording server (including third party solutions integrated with the VMS system) follow a strict certification process, guaranteeing the system’s resistance against cyber security threats. This system design provides the end user with the best level of performance encrypted end-to-end.

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Hanwha Techwin opens new demonstration showroom

Hanwha Techwin recently held an open day at its new European headquarters in Chertsey to officially mark the opening of its Wisenet showroom.

Distributors, installers and systems integrators from across the UK, many of whom were accompanied by end user clients, accepted an invitation to see Hanwha Techwin’s new demonstration and training facilities. This provided them with the opportunity to be among the first to have a close-up look at the new Wisenet X ‘extreme performance’ camera series, as well as the company’s premium 4K Wisenet P and feature-rich Wisenet Q cameras.

“We have simulated a Control Room environment within our new showroom facilities so that we can demonstrate many of the practical features built into our cameras,” said Chris Parry, country manager for the UK and Ireland at Hanwha Techwin Europe. “With cameras installed throughout our self-contained building and overlooking our car park, we’re able to show in real time the benefits that are achievable from the very latest advances in video surveillance technology.”

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Sitting at the ‘Control Room’ consul, Hanwha Techwin guests were able to put a wide range of Wisenet cameras through their paces via spot monitors and a large video wall. This allowed them an opportunity to test the usefulness of analytic solutions like ANPR, people counting and heat mapping as well as privacy masking and advanced Gyro digital image stabilisation.

Commenting on his visit to the new demonstration facility, Paul Miller (director of systems integration specialist RJ Pro-Vue Ltd) said: “I was very impressed and will certainly be taking advantage of the opportunity to bring my existing and potential customers to Chertsey so they can benefit from hands-on demonstrations of the technology built into the Samsung Wisenet cameras and recording devices.”

Nick Kalsi, technology consultant for Edwardian Hotels London, also felt his time was well spent visiting the new showroom. “We are an existing and satisfied user of Wisenet cameras and, together with Mohamed Elsebahy, group CCTV manager for Edwardian Hotels London, I was particularly interested in the detailed demonstration of the new Wisenet X cameras. We will certainly consider deploying these at one of our new hotels.”

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Shard owners ramp up security in wake of Greenpeace protest

Specialist CCTV with intruder detection systems has installed at the tallest building in the European Union after Greenpeace protesters climbed to the summit.

Six activists, all of them women, scaled the iconic Shard in London and unfurled a flag with ‘Save the Arctic’ emblazoned upon it to protest against plans to drill in the Arctic by the oil company Shell.

The Prime Minister of Qatar, Hamad bin Jassim bin Jaber Al Thani, inaugurated the 95-storey building on 6 July 2012 in a ceremony attended by HRH Prince Andrew The Duke of York.

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The Mayor of London, Boris Johnson, officially opened the View from the Shard viewing platform on 1 February 2013.

Following the Greenpeace stunt, the management company for the owner Sellar Property Group and the State of Qatar decided to enhance the on-site security system with the latest state-of-the-art CCTV.

They appointed installer Unique Security, and together evaluated leading products on the market. Zaun’s EyeLynx SharpView was selected on the basis of performance, quality and its focus on reliability.

Its rapid deployment system, Pharos, was installed together with wireless PIRs from Luminite to further secure the perimeter and the main escalators to London Bridge Station.

EyeLynx provided a back-up SharpView NVR for critical cameras in time for a Royal visit from Her Majesty the Queen and HRH Prince Phillip.

ZaunShard2

This unit worked seamlessly with the installed Pharos cameras using SharpView VMS and demonstrated to the management team how the security could be drastically improved by recording in High Definition quality and retaining video for at least 30 days for all the building’s CCTV cameras.

The complete CCTV system was subsequently changed over to SharpView in January 2014, with over 200 cameras recording to ten SharpView Corporate NVRs incorporating over 200 Tb of storage, while four SharpView Manager Workstations allow the security team to manage and control the entire security system on desktop monitors and a 16 ft video wall in the Control Room.

Security for gas distribution network

One of the UK’s largest gas distributors has specified prison-style double skin steel mesh and special fence toppings to secure its gas distribution network across the north of England.

The business has turned to the Zaun Group and, specifically, its HiSec DualSkin and Flexible Steel Topping (FST) products.

The distributor delivers gas to 2.7 million homes and businesses and around 6.7 million individuals in the North East, northern Cumbria and much of Yorkshire through a vast network of 37,000 km of gas pipes – enough to stretch from Leeds to Sydney, Australia and back again, in fact.

ZaunGasNetwork

During periods of peak demand, the network transports four times as much energy as the electricity networks to large cities such as Newcastle, Sunderland, Leeds, York, Hull and Bradford and beautiful rural areas including North Yorkshire and Cumbria.

Zaun’s HiSec DualSkin has been specifically designed for sites that need a more secure solution and features two layers of the traditional HiSec 358 welded mesh with 76.2 mm x 12.7 mm open mesh sections.

These double-skin 358 panels are welded together with the secondary panel turned 90 degrees to make a very tight 12.7 mm x 12.7 mm mesh configuration which is difficult to cut and almost impossible to climb.

The tiny apertures eliminate foot and finger holds for people trying to climb the fence or gain access to the site, prevent objects being passed through and are highly resistant against the use of hand or power cutting tools.

HiSec DualSkin conforms to BS 1722 Part 14 Category 4 and has been extensively used in prisons and by the Ministry of Defence to protect high security assets.

The FST topping system that tops the fence is fully-tested for use in UK high security prisons. At the heart of FST is a steel mesh arch, curved back over the top of a steel fence and fixed to a flexible steel bracket that’s designed to move when people try to climb it.

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City of Izmir selects Samsung’s cameras to support Full Adaptive Traffic Management system

Izmir, the third most populous city in Turkey with a population in the region of 2.9 million, has deployed Samsung cameras in support of its Full Adaptive Traffic Management system which provides real-time integrated traffic management as a means of reducing  traffic jams and increasing road safety.

The Samsung SNP-6320H Full HD 32 x optical zoom PTZ speed domes installed at key locations throughout the city are providing HD images in support of field devices such as detectors, signal transmitters, traffic signals and control devices.

Collectively, they provide the ability to measure the volume of traffic at crossroads and enable signal times to be adjusted in real-time in order to minimise traffic congestion.

The SNP-6320H models boast an auto-tracking feature, are weatherproof and have heaters powered by PoE+ to withstand extremely low temperatures, as well as a Digital Image Stabilisation feature which negates the effects of vibration.

Images captured by the SNP-6320H models are recorded to Samsung’s SRN-4000 64-channel NVRs. These are able to simultaneously record and multi-stream the transmission of images at a high bandwidth speed of 400 Mbps and have a large on-board storage capacity via 12 hot-swappable internal hard drives. Power reliability is enhanced by way of a dual power supply.

Camera images are transmitted to a dedicated Control Room. They can also be viewed by the general public via TV, the Internet and social media channels.

The Samsung SNP-6320H speed domes are also helping the city of Izmir to monitor the movement of public transport and Emergency Services vehicles. In total,1,500 buses as well as 100 ambulances and 164 fire trucks will wirelessly communicate with signalised crossroads and their movements monitored with the help of the speed domes as part of a traffic priority system.

The Full Adaptive Traffic Management system has been implemented by EDS Elektronik (a Samsung distributor)in collaboration with systems integrator Mavi Güvenlik.

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Xtralis ADPRO iRespond mobile app and Nano video transmitter victorious at 2015 PSI Premier Awards

The ADPRO iRespond mobile app and the HeiTel by Xtralis Nano video transmitter developed for body-worn cameras have won the Software/IT Product of the Year category at this year’s PSI Premier Awards run by Risk UK’s sister publication Professional Security Installer.

Xtralis provides mobile situational awareness solutions for end users, protecting and guiding first responders to deliver a comprehensive, effective and efficient response on a safe basis.

Left to Right: PSI's Editor Andy Clutton, Marie Kemshall of Xtralis and former England Rugby Union international player Brian Moore

Left to Right: PSI’s Editor Andy Clutton, Marie Kemshall of Xtralis and former England Rugby Union international player Brian Moore

ADPRO iRespond is a mobile application designed for first responders to provide event notification and live remote video views at sites protected by ADPRO Remotely Managed Multi-Service Gateways (RMG) including the FastTrace 2 and iFT Series. Armed with a simple PIN issued by the Central Monitoring Station, first responders obtain recorded and live situational awareness of a threat such that risk is reduced and response is efficient and effective.

The free application is available for Apple mobile devices in the iTunes app store at: https://itunes.apple.com/us/app/adpro-irespond/id878110903.

Detail of the ADPRO iRespond

Detail of the ADPRO iRespond

The HeiTel by Xtralis Nano transmitter provides for the reliable transmission of live and recorded video, bi-directional audio and GPS information over wireless technologies including 4G, LTE and CDMA mobile phone technology as well as satellite, Wi-Fi and broadband networks.

The Nano transmitter is battery-powered and works with a wide variety of cameras. It’s ideal for body-worn vest configurations.

For its part, the live and recorded video may be accessed remotely from a Control Room, PC, laptop, iPad, PDA, iPhone or Android device. It’s possible for six people to access the images simultaneously in different places via different methods.

“We’re extremely proud to have won a PSI Award three years in a row,” commented Mick Goodfellow, vice-president of European sales at Xtralis. “Being chosen by professional security installers over six other solutions is a clear validation that Xtralis continues to deliver value and innovation for the security market.”

Goodfellow added: “Worldwide interest in iRespond and the Nano transmitter is incredible as first responders embrace Xtralis technology for efficient threat response. These solutions not only protect end customers, but also reduce risk and increase the overall effectiveness of first responders.”

The Xtralis Nano Device

The Xtralis Nano Device

Xtralis offers powerful solutions for the early detection of fire, gas and security threats. The company’s technologies prevent disasters by giving users time to respond before life, critical infrastructure or business continuity is compromised.

Protecting high value and irreplaceable assets belonging to the world’s top Governments and businesses, the company’s brands include VESDA and VESDA-E (very early warning aspirating smoke detection systems) ICAM for flexible ASD, the ECO gas detection and environmental monitoring modules for VESDA and ICAM systems, OSID (smoke detection for open areas) ADPRO and ADPRO-E (advanced, intelligent access, perimeter and intrusion detection solutions for multi-site and enterprise security), HeiTel – digital video remote monitoring – and ASIM for intelligent traffic detection.

*Further information for end users is available at: www.xtralis.com

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Swisscom selects TBS’ 3D-Touchless biometric systems for state-of-the-art data centre in Switzerland

Major telecommunications provider Swisscom has integrated TBS’ 3D-Touchless technology within its latest state-of-the art data centre. Employing no less than 14 TBS 3D terminals, the client has subsequently ensured the very highest levels of security for both people and process in the Swiss-based operation.

Swisscom’s newest data centre is the crown jewel among the company’s 24 such operations across Switzerland and provides the highest standards in terms of performance, availability and security for customers.

Completed at the end of 2014, it represents Swisscom’s largest data centre and is one of only a few in Europe certified for maximum availability while also being afforded high ratings for energy efficiency.

With a brief to procure the highest security systems available, Swisscom chose TBS’ 3D-Touchless terminals. These integrate with a full access control system supplied by Securiton. All systems – including the IP video surveillance set-up – are monitored from the building’s dedicated Security Control Room.

Entry to the building is granted by way of RFID badge scanners followed by full metal detection units much like those employed at customs control. TBS’ 3D terminals are the final step when it comes to accessing the most secure areas within the Swisscom location.

TBS’ 3D-Touchless Fingerscan provides Swisscom with a unique Swiss-made technology already proven in countless installations worldwide. Indeed, the 3D-Touchless reader is the only touchless biometric technology to deploy three cameras for the finger scanning process. This ensures ‘No Failure To Enrol’ and also avoids sensor damage.

TBS’ BioAdmin management software has been integrated with Securiton’s access control system designated SecuriGate, in turn enabling integration as a biometric subsystem via web services. By dint of this innovative approach, responsibilities between biometrics and the overall security system remain clearly separated.

According to Swisscom’s project leader Rudolph Anken, the company is highly satisfied with the new solution. “TBS has given us a quick access, easy-to-use and highly secure system backed by the certainty of no failure issues.”

TBS’ three-dimensional and contact-free sensor technology captures the highest possible quantity of fingerprint details, subsequently guaranteeing high security for the purchasing end user.

Contact-free solutions are best suited to higher risk projects or those with large user groups.

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Zaun exports British security expertise to northern France’s Longuenesse Prison

British high security fencing manufacturer Zaun has exported its expertise across the Channel to secure a prison in the north of France. The company has supplied almost 1,000 metres of its original HiSec security fencing with the popular ‘358’ welded mesh configuration to repel would-be intruders and keep those residents within secure.

The HiSec system’s attributes make it an excellent solution for high security applications, reflecting in its use by the Home Office for UK prisons. Unusually, for the Longuenesse Prison in the Pas-de-Calais department of northern France, the deployed fencing is powder-coated white. This affords the prison a more relaxed feel when compared with English institutions, an impression enhanced further by a MUGA and three rooftop exercise areas with a ball court and angled fencing merged into the sloped roofing angles.

Zaun designed six metre-high fencing with a crank on top clad by 1 mm-thick steel sheet cladding for the 215 metres of internal perimeters, then 450 metres of five-metre high fencing beyond a five-metre ‘dead zone’ between the two fence lines.

The internal fence line includes a half-metre high, 100 mm-thick concrete ‘kicker board’ sunk 250 mm into the ground to prevent tunnelling.

Zaun has also supplied special gates with electronic locks automatically activated from a central Control Room and HiSec cladding to upstairs windows as part of the €200,000 fully-integrated security system.

Zaun worked on the €8.3 million prison for 85 residents alongside leading French construction company Spie Batignolles, which boasts annual revenues of €1.8 billion.

HiSec’s close mesh pattern means that it’s difficult to cut and almost impossible to climb.

Zaun is one of the largest and most dynamic manufacturers of high security perimeter protection systems within the UK. With regional offices in France and Dubai,the organisation boasts an extensive range of temporary, PAS 68-rated and permanent fencing solutions as well as expertise in integrating CCTV and PID systems.

Zaun was founded in 1996 by directors Alastair Henman and Paul Painter and remains a privately owned company, manufacturing in the UK at its state of the art five-acre production facility in the West Midlands.

The company manufactures to ISO 9001:2008 standards and is a member of the ethical supply chain initiative designated Sedex. The business is also a member of the Perimeter Security Suppliers’ Association, the Fencing Contractors’ Association– with Alastair Henman a director and council member of these organisations respectively – and the Sports and Play Construction Association.

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