Tag Archives: Compliance

Cyber security firm Foregenix scoops Queen’s Award for Enterprise

A cyber security firm has picked up the Queen’s Award for Enterprise. Foregenix, which celebrates its 10th Anniversary this month, received the award for its work in international trade and is believed to be the first cyber security consultancy with a determined focus on protecting the payment and finance industries to pick up the accolade.

Headquartered in the UK, Foregenix has generated around 60% of its revenue from international sales over the past four years, helped by new offices in Boston servicing North America, Frankfurt, Europe, Sydney, Australasia and São Paulo, Brazil and a new base in Singapore in 2019.

Foregenix offers a range of services including managed detection and response, digital forensics, compliance and risk. It’s one of the leading certification companies for payment systems on PCI point-to-point encryption and an authority on ATM ‘cash-out’ attacks.

The Queen’s Award for Enterprise follows on from recognition by The Sunday Times as one of the Top 100 SME exporters in 2017 and 2018.

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Left to Right: Paul Humpage, Andrew Henwood and Benjamin Hosack of Foregenix

The Queen’s Awards have recognised the achievements of British businesses since 1965. Around 200 businesses receive the accolade each year.

Co-founder and CTO Andrew Bontoft commented: “It’s testimony to the brilliant work and dedication of our global team that we’ve received this prestigious award. We’re very proud of what the team has achieved and grateful for the recognition this award signifies. We would also like to thank our clients and suppliers for helping us to achieve this honour.”

CEO Andrew Henwood added: “Foregenix aims to protect businesses and organisations from criminals who attempt to endanger people’s livelihoods and futures for their own enrichment. It’s a cause that resonates with our customers. We offer them practical advice and solutions for baked-in security and real risk reduction.”

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Chubb appointed principal security and fire safety contractor for major Scottish Housing Association

Chubb Fire & Security has become the principal fire and security provider for Dunedin Canmore, a leading provider of social housing and related services in Scotland. After initially installing fire alarms for many years, Chubb now provides installation and maintenance services for emergency lighting, intruder alarms, CCTV and access control.

Chubb has worked with Dunedin Canmore, part of The Wheatley Group, for more than a decade now. Across its communities, the company has built a strong working relationship and is now servicing more than 150 sites for the Housing Association.

With a strong focus on compliance, Chubb’s services range from initial fire risk assessments and security audits through to the remote monitoring of all the sites in its care. Additionally, Chubb is now servicing the Care System (ie Warden Call), an enhanced assisted living solution, across the majority of Dunedin Canmore’s amenity housing for older people.

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Stuart Phillips, compliance officer at Dunedin Canmore, said: “We’ve enjoyed a great working relationship with Chubb for over a decade. The company’s customer service is excellent and we’re delighted to have made the business our principal fire and security provider.”

Dunedin Canmore owns and manages around 5,500 homes across Edinburgh, the Lothians and Fife. Chubb also provides fire and security services for YourPlace, Barony Housing Association and Lowther Homes, all of whom are part of The Wheatley Group.

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Genetec unveils product line-up for Security Essen 2018

Genetec, the manufacturer of unified security, public safety, operations and business intelligence solutions, has announced its show line-up for Security Essen 2018. In its 21st year of delivering global innovation for physical IP security, Genetec will demonstrate Security Center (its scalable, open architecture security platform that unifies video surveillance, access control, ANPR, communications and analytics. The company will also feature its family of security infrastructure appliances and host no less than 11 industry technology partners on its stand, all of them demonstrating their technology integrations and support for Security Center.

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Visitors will be able to see the latest features in Security Center (v5.7), including its IP video management system (VMS) designed to scale and adapt to the evolving needs of the security market. This latest version also features enhanced privacy protection, designed to help end users comply with the General Data Protection Regulation’s (GDPR) data privacy and confidentiality mandates, along with a new reporting feature that automatically alerts system administrators to outdated camera firmware.

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Genetec will demonstrate its Streamvault turnkey security infrastructure appliances, pre-installed with Security Center to offer a simplified software delivery system. In addition to video surveillance, access control and ANPR support, Streamvault also now provides certified performance with KiwiVision Privacy Protector (a core module in Security Center) that dynamically anonymises video to support GDPR compliance for public and private video surveillance environments.

Genetec will also demonstrate how customers can easily migrate their legacy access control systems to a unified Security Center platform.

Privacy and cyber security

Committed to maintaining the highest levels of privacy protection, Genetec continues to inform IT and security professionals on both cyber security and privacy practices. The company has recently launched the Genetec Trust Center, a central repository of educational materials focused on cyber security, privacy and Security-of-Security topics to help system integrators and end users mitigate risks via trusted Best Practice.

“With our growing presence in Germany, Genetec is happy to bring its many innovations to Security Essen this year,” said Nick D’Hoedt, regional manager for the Benelux and DACH at Genetec. “We will show our customers and partners alike how they can unify their security platforms into a scaleable model that offers one solution through a single interface for improved operational efficiency, adhering to the highest standards of GDPR-compliant data privacy. We’re also proud to welcome 11 of our top technology partners from our growing ecosystem of camera, access control, sensing and software vendors.”

Operations

Also on display will be Genetec Mission Control, a collaborative decision and event management software that provides organisations with new levels of situational intelligence, visualisation and complete incident management capabilities.

Genetec Partner Pavilion

As stated, Genetec will host 11 of its technology partners in individual demo pods on the stand at Security Essen. Each partner will demonstrate their hardware and software integrations with Security Center.

Featured sponsors include Bosch, Edesix, MOBOTIX, OPTEX, Panasonic, Quanergy, Siklu, Southwest Microwave, SimonsVoss, The Safe Group and Schréder. 

All show attendees are invited to visit the Genetec Stand (G30) in Hall 5 at Security Essen 2018.

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New service director introduces raft of customer services initiatives at STANLEY Security

To maintain a high level of customer service and product quality for the business going forward, Stephen Hodgkinson-Soto (STANLEY Security’s new service director) is concentrating on raising customer support levels, efficiency and Health and Safety practices at the same time as driving forward product development within the company.

Hodgkinson-Soto has worked at STANLEY Security since 2015, previously serving as an installation manager in the US. After moving back to the UK where he was born, Hodgkinson-Soto joined STANLEY Security’s British operation last year in the role of service director.

Recognising the “large learning curve” engendered by this promotion, Hodgkinson-Soto embraces the challenge and brings with him considerable skills and enthusiasm which are already beginning to bear fruit.

“Earlier in my career, I worked within the hotel industry and learned a lot about customer service,” stated Hodgkinson-Soto. “I’m looking to bring some of these aspects to the security industry which appears to me to be lacking in excellent customer service across the board. With the backing of the full STANLEY team, including our new general manager Matthew Marriott, it’s my intention to ensure that we lead the way here and stand out from other players in the market.”

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Stephen Hodgkinson-Soto

Hodgkinson-Soto is working closely alongside Leanne Taylor, head of customer service, to achieve these goals. The duo have already introduced the Customer First programme which moves away from traditional reactionary models in customer service to a more advanced proactive approach. Customer First is a wide sweeping programme addressing all areas of STANLEY’s customer service, from a Customer Discussion Guide aimed at maintaining positive contact with customers throughout their contract period right through to a Bespoke Management service for those customers that require more focused attention.

With responsibilities for a field service team comprising 110 engineers and associated regional managers across Britain, Hodgkinson-Soto is also concentrating on improving efficiency among that team by ensuring constituent members have the right equipment to perform their tasks and meet customers’ expectations.

As part of this, Hodgkinson-Soto has introduced an engineer training programme, which will instil engineers with additional knowledge via courses paid for by STANLEY. Hodgkinson-Soto is also looking to create a more formalised career path for engineers to recognise and reward their skills and experience.

Investing in the employees  

“Investing in our employees is a priority,” stated Hodgkinson-Soto, “as they not only undertake the work on the ground, but are also our company ambassadors who have the most direct contact with customers. We want them to be the best in the business and fly the flag for STANLEY Security.”

Hodgkinson-Soto’s remit as service director at STANLEY Security also includes overseeing Health and Safety, training and technology, in addition to quality and compliance for the business.

With all of these activities initiated in a relatively short time, Hodgkinson-Soto has plenty of plans for the future, including the formation of a remote maintenance team to specialise in resolving system issues without physical proximity. This will save resources and time for both STANLEY Security and its customers. He’s also working with the product team to develop new cutting-edge solutions for security and beyond.

“Since joining,” concluded Hodgkinson-Soto, “I’ve been working towards internal developments which aim to uphold STANLEY’s position in the market and also to set us apart as a true forward-thinking leader. It’s only by continuously strengthening our core internal practices that we can raise our game to excel at serving our customers. We believe in the necessity of constant improvement to stay ahead. It’s challenging and demanding, but we have the right team in place, the right attitude and the capability.”

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GDPR Readiness Checklist Tool launched by NW Security Group to help businesses comply with upcoming EU legislation

NW Security Group, the provider of IP video solutions and security consultancy, has launched a free European Union (EU) General Data Protection Regulation (GDPR) Readiness Checklist Tool to help businesses quickly and easily determine if they’re adequately preparing for the new legislation. Due to come into effect on 25 May, the EU GDPR aims to ensure the protection of personally identifiable information. According to recent figures, over 50% of companies across the UK will not be ready for the GDPR by the stated deadline.

While awareness of the new legislation has risen in recent months, the consensus is that UK firms are under-prepared for the EU GDPR, and therefore at risk of fines as high as €20 million or 4% of a company’s annual turnover (whichever is greater).

As an expert in providing security consultancy and training, NW Security has been giving businesses across the UK guidance on how to ensure compliance by the May deadline in a series of awareness seminars. The GDPR Readiness Checklist Tool has formed a vital part of each seminar, helping attendees determine how effective their data protection processes are on their respective journeys towards GDPR compliance.

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Nigel Peers, senior consultant at NW Security, offers his thoughts on the EU’s General Data Protection Regulation and how companies must prepare for its introduction

“As a provider of IP-based security systems, we’ve always taken cyber security very seriously indeed to ensure the solutions we recommend to our customers protect the data that’s generated,” stated Nigel Peers, senior consultant at NW Security. “In recent months, we’ve been raising awareness with companies and helping them to assess their levels of preparedness for the GDPR using our quick Checklist Tool. As the timeframes become more urgent and levels of readiness are left wanting, we felt it would be helpful to make this free Checklist Tool available to more companies across the UK. It prompts them to think about how best to prepare themselves and their supply chains for the GDPR and provides an insight of just how comprehensive a full GDPR Organisational Readiness Assessment needs to be.”

One of the seminars was held at the Wirral Chamber of Commerce in Birkenhead, welcoming attendees from a range of businesses in the region to heighten understanding of the new GDPR and identify how it could impact their organisation. Laura Cross, director at Concentric HR, said of the seminar: “It was extremely informative and practical. We don’t feel fully prepared for the GDPR as yet, but events such as this have definitely increased our knowledge on the topic and given us great learnings to take back and implement within our firm.”

Cross continued: “The GDPR Readiness Checklist Tool was one of the most useful aspects of the seminar. It really helped me to understand where our business is currently on the journey towards GDPR compliance. Knowing that there are external experts out there that can support us along the way is extremely reassuring for our business.”

*To use the free EU GDPR Readiness Checklist Tooll visit: www.nwsecuritygroup.com/gdpr-readiness-quick-checklist

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“Early compliance engagement is key to raising building standards” urges Bureau Veritas

With reports suggesting that the construction sector will continue to grow over the next two years, Bureau Veritas has been quick to assert that an industry shift towards earlier engagement with compliance partners is vital when it comes to raising quality and safety standards for all.

Despite a momentary downtime, largely the result of a post-Brexit slump in confidence and weakening pound, the consensus is that commercial construction will regain pace in the coming months. According to the latest Construction Products Association report, UK construction output will increase by 2.3% in 2019, primarily due to major infrastructure projects.

Concern focuses on the fact that an increased pressure on commercial and residential developers to build more properties, despite a declining workforce, presents a risk to ‘deliverability’ and quality control. A recent study, for example, estimated that over half of all new build properties have ‘major faults.’

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Andy Lowe, director for building control at Bureau Veritas, commented: “Amid incredibly tight construction deadlines, cost pressures and a raft of legislation, it’s understandable that the modern builder and developer has a lot to come to terms with. That’s why we always advocate early engagement with a certification specialist. Without the ability to influence the wider project, it can be incredibly difficult to optimise quality control procedures and enhance safety measures, while at the same time enabling developers to achieve stated targets.”

Lowe continued: “In some cases, it can even help streamline proceedings and improve efficiencies, and particularly so when it comes to ensuring that the design aspect correlates with the compliance requirements. Without the approver’s early input, for example, any decisions made by a design team could be borderline in terms of interpretation and, upon review, it may be that items such as the fire strategy or the number of staircases are questionable, thus affecting the design as a whole and even resulting in the need for a redesign.”

In conclusion, Lowe stated: “In this way, we believe an industry shift towards earlier engagement is core to not only increasing quality and safety standards, but also optimising efficiencies on current major projects going forward.”

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Bored and distracted employees “could be biggest data security risk” warns Centrify

Employees who become distracted at work are more likely to be the cause of human error and a potential security risk. That’s according to a ‘snapshot’ poll conducted by Centrify.

While more than a third (35%) of survey respondents cite distraction and boredom as the main cause of human error, other causes include heavy workloads (19%), excessive policies and compliance regulations (5%), social media (5%) and password sharing (4%). Poor management is also highlighted by 11% of security professionals, while 8% believe human error is caused by not recognising data security responsibilities at work.

According to the survey, which examines how human error might lead to data security risks within organisations, over half (57%) of respondents believe businesses will eventually trust technology enough to replace employees as a way of avoiding human error in the workplace.

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Despite the potential risks of human error at work, however, nearly three-quarters (74%) of respondents feel that it’s the responsibility of the employee, rather than technology, to ensure that the host company avoids a potential data breach.

“It’s interesting that the majority of security professionals we surveyed are confident that businesses will trust technology enough to replace people so that fewer mistakes are made at work, yet on the other hand firmly put the responsibility for data security in the hands of employees rather than technology,” commented Andy Heather, vice-president and managing director at Centrify EMEA.

“It seems that we as employees are both responsible and responsible: responsible for making mistakes and responsible for avoiding a potential data breach. It shows just how aware we need to be at work about what we do and how we behave when it comes to our work practices in general and our security practices in particular.”

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