Tag Archives: Community First Responders

Multitone Electronics to debut Appear Crew and Ambulance Apps at BAPCO 2018 Exhibition and Conference

Multitone Electronics plc, a specialist in the design, manufacture and implementation of integrated communication systems, will debut its Appear Crew and Ambulance Apps for emergency teams and first responders on Stand J7 at the BAPCO Conference and Exhibition 2018, which is running at the Ricoh Arena in Coventry on Wednesday 20 and Thursday 21 March.

Appear Crew uses Multitone’s highly successful Appear mobile platform to assist emergency crews with reliable and secure messaging. As a complement to a pager, the Appear Crew App registers a response from each crew member and tracks their progress to their station from whichever location they happen to be.

The system can also be used to track the movement of individual team members right to the fire station, showing locations on a map. This allows the Command and Control team to ensure that everyone’s accounted for when required.

MultitoneBAPCO2018

Multitone’s Emergency Services major accounts manager Peter Eborall stated: “We anticipate great interest and demand for our Appear Crew App, which we’ve developed by working in close collaboration with Fire and Rescue Services. It has been extensively trialled and rigorously tested to ensure that it can be relied upon to provide the essential support needed to save lives.”

Eborall added: “In addition to fire and rescue crews, the Appear Crew App is ideally suited to meet the exacting communications requirements of both RNLI and Coastguard emergency teams.”

Also on Stand J7 is Multitone’s new Ambulance App, which has been designed specifically to assist and co-ordinate teams from full-time paramedics to Community First Responders. “Based upon our Appear Lite solution, the Ambulance App provides highly reliable contact, with proof-of-delivery for a proven audit trail,” added Eborall. “The App is highly secure, preventing sensitive information from being removed or screenshots being taken. This ensures confidentiality at all times.”

The Ambulance App sends an automatic acknowledgement when the recipient receives a message such that the Command and Control team know it has been read. The App features a clear and simple-to-use interface.

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Selectamark’s SelectaDNA: ‘Protecting the Heart of the Community’

A team of Community First Responders has joined forces with a British Heart Foundation charity to protect public access defibrillators in the New Forest from theft. Bransgore Community First Responders and Heartstart Bransgore New Forest have marked 11 defibrillators with SelectaDNA, a forensic marking system which will enable the police to identify where they have come from in the event that they’re stolen and recovered.

The defibrillators are housed in distinctive yellow cabinets and are ready to be used in cases of cardiac arrest. Local residents are within just eight minutes’ reach of this vital piece of equipment.

Community First Responders are volunteers trained to attend emergency calls received by the ambulance service and provide care until medical support arrives. Other equipment carried by the team on their emergency call-outs is also being marked with SelectaDNA and registered to the national police-approved database.

SelectamarkCommunityRespondersSelectaDNAMarkingDefibrillator

Mike Jukes, group co-ordinator for Bransgore Community First Responders, said: “Although there hasn’t been any problem with theft, it was considered prudent to take steps to permanently, yet discreetly mark the defibrillators in such a way that they could be identified if stolen and later recovered by the police.”

In 2016, the team attended several hundred emergency calls and were available ‘on-call’ for over 7,000 hours, which equates to over 81% of every day averaged out across the year.

Jukes went on to explain exactly why the new SelectaDNA initiative is so important to the local community. “The potential for our team to arrive on scene before an ambulance, especially in rural areas, is vital in providing immediate life-saving treatment. Helping patients at a critical time is our primary role, and we need to be confident that vital equipment, including public access defibrillators, is there and ready to use when we need it.”

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